Help - Other (Podcasts, Partners, etc )

Report technical issues with adverts

Hey folks!Ever experienced any technical issues with ad volume, the ad being in the wrong language or the frequency of the ad?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we'll...

Vasil
Moderator
2024-03-20 5:14:41 PM
Tuesday
Covenantbirmingham
Visitor
3733 Views
28 replies
6 likes
Other

3733 Views
28 replies
6 likes

My playlist is not coming up when searched by name

I created a new playlist in our profile and when I search for it by the exact title it doesn't show up. I also tried searching for it with the first word only and it still does not come up. The playlist is called HardDrive Underground under our profi...

HardDriveRadio
Regular
2020-04-05 4:46:13 PM
2021-09-21 11:23:36 PM
superheart-4
Music Fan
18261 Views
8 replies
2 likes
Other

18261 Views
8 replies
2 likes

Did Spotify bring back the limit for max 50 public playlists?

At least it seems so (at least for my account) looking at the iOS, Mac desktop client and Android. The only exception so far for me is the web player. Anyone else annoyed by this?

jcarloolsson
Gig Goer
At least it seems so (at least for my account) looking at the iOS, Mac desktop client and Android. The only exception so far for me is the web player. Anyone else annoyed by this?
2016-06-24 10:08:53 AM
2016-07-11 4:44:03 PM
user-removed
Not applicable
1286 Views
7 replies
6 likes
Mac
Web Player
Windows

1286 Views
7 replies
6 likes

Spotify button images are not displaying

I'm trying to navigate my spotify, but most of the regular button images are totally wonky to the point I have no idea what everything is. I've included an image below to showcase the isse.

coloneljade
Newbie
I'm trying to navigate my spotify, but most of the regular button images are totally wonky to the point I have no idea what everything is. I've included an image below to showcase the isse.
2015-04-11 10:34:39 PM
2016-07-11 1:46:19 PM
clems1
Regular
1031 Views
1 replies
0 likes
bug report
firefox
Web Player
Windows 7

1031 Views
1 replies
0 likes

Solved!! Personalizing my Playlist

I would like to ask if I can personalize my playlist by replacing the photo in the playlist's icon? I would like to put my wedding photo with my wife to personalize our wedding playlist. Many thanks!

willardcheng
Newbie
I would like to ask if I can personalize my playlist by replacing the photo in the playlist's icon? I would like to put my wedding photo with my wife to personalize our wedding playlist. Many thanks!...
2016-07-11 6:43:45 AM
2016-07-11 10:14:49 AM
tomasrex
Roadie
507 Views
1 replies
0 likes
Other

507 Views
1 replies
0 likes

PROMOCION

Hola, mi suscripcion premium vence en 7 dias y me di cuenta de que la promocion d tres meses po 1000 pesos ha vuelto pero no me deja adquirirla, me pregunto por que no puedo adquirir ni esta ni las otras promociones.Gracias

marianaherr
Newbie
Hola, mi suscripcion premium vence en 7 dias y me di cuenta de que la promocion d tres meses po 1000 pesos ha vuelto pero no me deja adquirirla, me pregunto por que no puedo adquirir ni esta ni las o...
2016-07-10 7:00:45 PM
2016-07-10 11:58:36 PM
osornios
Spotify Star
276 Views
1 replies
0 likes
Web Player
Windows

276 Views
1 replies
0 likes

[Bug] Spotify Windows stop working after you change the output device

Hello, if you change your output device (Soundcard exit, headhphone exit), Spotify stops working. I have to cancel all the process from the Task manager and restart again the application.My OS is Windows 10, my Soundcard is an Asus Xonar U7.

giorizzotti
Regular
Hello, if you change your output device (Soundcard exit, headhphone exit), Spotify stops working. I have to cancel all the process from the Task manager and restart again the application. My OS is W...
2016-07-10 9:27:23 PM
418 Views
0 replies
0 likes
Other

418 Views
0 replies
0 likes

Change PS3 account after the 14 days had expired

I have a problem in my PS3, I logged in with an old account and the 14 days that you can use outside the country had expired, and now I want to use another account and I can't, the message that the 14 days had expired continues in the screen and I ca...

andresluzuriaga
Casual Listener
I have a problem in my PS3, I logged in with an old account and the 14 days that you can use outside the country had expired, and now I want to use another account and I can't, the message that the 1...
2016-07-09 3:38:58 AM
2016-07-10 7:17:20 AM
osornios
Spotify Star
640 Views
1 replies
0 likes
ps3

640 Views
1 replies
0 likes

Music plays only 30 seconds

Hello guys, I am a spotify premium user located in Brazil. When I try to listen to "I'm shipping up to boston" from Dropkick Murphys (spotify:track:1IIHp3xelpVnUdtrZeyZje), I can only see 30 seconds tracks to choose from. I remember listening the ful...

wadsn
Regular
Hello guys, I am a spotify premium user located in Brazil. When I try to listen to "I'm shipping up to boston" from Dropkick Murphys (spotify:track:1IIHp3xelpVnUdtrZeyZje), I can only see 30...
2016-07-09 5:46:01 PM
2016-07-10 2:08:43 AM
osornios
Spotify Star
448 Views
1 replies
0 likes
music

448 Views
1 replies
0 likes

Reproducción de música

Tengo cuenta premium y no reproduce las canciones que tengo guardadas sin conexión

Anitaclara
Newbie
Tengo cuenta premium y no reproduce las canciones que tengo guardadas sin conexión
2016-07-09 5:59:32 PM
2016-07-10 2:03:44 AM
osornios
Spotify Star
317 Views
1 replies
0 likes
music

317 Views
1 replies
0 likes

Every few songs stop playing

Been using Spotify for long at my office using web player. But sometimes ago, the web player started to crashed after every few songs (5-8 songs). I always have my google chrome (64 bit) updated. I'm using Windows 10. Hope issue will be solve soon. T...

kevincharlk
Newbie
Been using Spotify for long at my office using web player. But sometimes ago, the web player started to crashed after every few songs (5-8 songs). I always have my google chrome (64 bit) updated. I'm...
2016-07-09 6:18:20 AM
2016-07-09 8:53:55 PM
tomasrex
Roadie
375 Views
1 replies
0 likes
Web Player

375 Views
1 replies
0 likes

[ROKU] Can't log into spotify on Roku 2XS

Current issue was noticed mid-day, Wednesday Feb 26th (mountain time). I've tried to log in with both facebook and spotify login (10digit numeric number), neither one working. The error screen reads: Could not connect to spotify Please check your net...

denney
Casual Listener
Current issue was noticed mid-day, Wednesday Feb 26th (mountain time). I've tried to log in with both facebook and spotify login (10digit numeric number), neither one working. T...
2014-02-28 2:36:24 AM
2016-07-09 5:30:13 AM
Sal7
Casual Listener
3517 Views
11 replies
0 likes
Other

3517 Views
11 replies
0 likes

Missing recording

I have earlier enjoyd (very much) label:"Reference Recordings" Saint-Saens Symphony no.3 (organ) and Beethoven Symphony no.5 and ...then they are removed. Why? Are they comoing back?

blpr
Newbie
I have earlier enjoyd (very much) label:"Reference Recordings" Saint-Saens Symphony no.3 (organ) and Beethoven Symphony no.5 and ...then they are removed. Why? Are they comoing back?
2016-07-08 11:36:11 PM
2016-07-08 12:51:24 AM
osornios
Spotify Star
399 Views
1 replies
0 likes
Other

399 Views
1 replies
0 likes

Is 5.1 sound with playstation possible?

Hi,Im so sick of only recciving sound of 2 speakers and my sub when I have a 5.1 sourround system.Is it posaible to fix this?

Teambobo
Newbie
Hi, Im so sick of only recciving sound of 2 speakers and my sub when I have a 5.1 sourround system. Is it posaible to fix this?
2016-07-08 10:18:52 PM
571 Views
0 replies
1 likes

571 Views
0 replies
1 likes

Play Spotify through outdoor speakers

Spotify will play in the house but on the speakers outside, it plays what's on my tv. Help

Catfish1
Casual Listener
Spotify will play in the house but on the speakers outside, it plays what's on my tv. Help
2016-07-08 4:15:50 PM
2016-07-08 5:26:31 PM
olig1905
Regular
789 Views
1 replies
0 likes
Sony

789 Views
1 replies
0 likes

Solved!! Resetting Password

I keep getting the error that I can't reset my password after getting the email, going to link, and then typing a new password.

1248241307
Casual Listener
I keep getting the error that I can't reset my password after getting the email, going to link, and then typing a new password.
2016-07-07 9:02:40 PM
2016-07-08 5:19:37 PM
1248241307
Casual Listener
587 Views
2 replies
0 likes
PlayStation

587 Views
2 replies
0 likes

windows phone and toplists

I've got new spotify client on windows 10 mobile, and can't find top 50 global songs, in top lists i have only one playlist

Nexicoll
Newbie
I've got new spotify client on windows 10 mobile, and can't find top 50 global songs, in top lists i have only one playlist 😭
2016-07-08 4:36:12 PM
285 Views
0 replies
0 likes

285 Views
0 replies
0 likes

My music no longer shows up on Spotify. Why?

The music of an artist that I represent has recently been removed from Spotify and no longer shows up in searches. Wondering why this is the case. Thanks, John

reegs14
Newbie
The music of an artist that I represent has recently been removed from Spotify and no longer shows up in searches. Wondering why this is the case. Thanks, John
2016-07-07 8:27:31 PM
2016-07-08 7:19:32 AM
osornios
Spotify Star
354 Views
2 replies
0 likes
music

354 Views
2 replies
0 likes

How do I change the playlist cover picture?

I really want to make my own cover pictures. I have seen in other posts that some people can change them. Why can't I? Is it only for companies and special people? How is it possible to change it?

TobiasCFJensen
Casual Listener
I really want to make my own cover pictures. I have seen in other posts that some people can change them. Why can't I? Is it only for companies and special people? How is it possible to change it?
2016-07-07 12:06:03 AM
2016-07-08 6:50:10 AM
osornios
Spotify Star
2941 Views
1 replies
1 likes
Other

2941 Views
1 replies
1 likes

Roku app; Search by Albums or Artists

I got a Roku 3 a couple of months ago, and I love having a channel for Spotify. The problem I'm having is that I can't figure out how to search by Albums or Artists. When I'm in the Search screen, the arrow keys seem to navigate only within the chara...

retorick
Casual Listener
I got a Roku 3 a couple of months ago, and I love having a channel for Spotify. The problem I'm having is that I can't figure out how to search by Albums or Artists. When I'm in the Searc...
2014-04-12 7:59:47 AM
2016-07-08 6:28:59 AM
dtadd
Casual Listener
3110 Views
14 replies
8 likes
Other

3110 Views
14 replies
8 likes

How can i pay my premium from my itunes?

I've been doing it for months, it was automatically regenerated but when i forgot to pay into and it turned free from premium. Now i paid it but i can't get premium again. When i try to get it, it always asks for card informations but there's no itun...

Cansusancakk
Newbie
I've been doing it for months, it was automatically regenerated but when i forgot to pay into and it turned free from premium. Now i paid it but i can't get premium again. When i try to get it, it al...
2016-07-07 9:05:44 AM
2016-07-07 7:35:23 PM
Mattosaurus
Community Legend
354 Views
1 replies
0 likes
Other

354 Views
1 replies
0 likes

playlists

Can i find all my old playlists and starred songs i unstarred?

Steinarrlo
Newbie
Can i find all my old playlists and starred songs i unstarred?
2016-07-07 9:13:09 AM
2016-07-07 7:32:29 PM
Mattosaurus
Community Legend
314 Views
1 replies
0 likes
Other

314 Views
1 replies
0 likes

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