Help - Other (Podcasts, Partners, etc )

Report technical issues with adverts

Hey folks!Ever experienced any technical issues with ad volume, the ad being in the wrong language or the frequency of the ad?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we'll...

Vasil
Moderator
2024-03-20 5:14:41 PM
Tuesday
Covenantbirmingham
Visitor
3730 Views
28 replies
6 likes
Other

3730 Views
28 replies
6 likes

My playlist is not coming up when searched by name

I created a new playlist in our profile and when I search for it by the exact title it doesn't show up. I also tried searching for it with the first word only and it still does not come up. The playlist is called HardDrive Underground under our profi...

HardDriveRadio
Regular
2020-04-05 4:46:13 PM
2021-09-21 11:23:36 PM
superheart-4
Music Fan
18260 Views
8 replies
2 likes
Other

18260 Views
8 replies
2 likes

App not connecting to account properly

I just downloaded the Spotify app onto my windows phone. when I log into my account none of my playlists appear and it keeps offering for me to upgrade to premium. It basically looks like a brand new unused account. However the details I logged in wi...

jazmcn
Newbie
I just downloaded the Spotify app onto my windows phone. when I log into my account none of my playlists appear and it keeps offering for me to upgrade to premium. It basically looks like a brand new...
2016-02-28 8:10:33 PM
2016-03-01 7:41:36 PM
kbrooksc
Community Legend
393 Views
1 replies
0 likes
Connect

393 Views
1 replies
0 likes

Connected to an unknown device

I came home from work today to see that my spotify desktop client is connected to a device called "PS4-317" via Spotify Connect. I do not own a PS4. I changed my password and logged out from every device (as read in previous posts) but when I logged ...

user-removed
Visitor
I came home from work today to see that my spotify desktop client is connected to a device called "PS4-317" via Spotify Connect. I do not own a PS4. I changed my password and logged out from every de...
2016-03-01 7:39:47 PM
283 Views
0 replies
0 likes
Connect

283 Views
0 replies
0 likes

Music stops

Hi, since one month ago, once I hear a listplay or a disc in my phone, I can´t hear it again. When I try to hear for second time a song, it stops suddenly. I've tried with different Internet connections (wi fi and 3G).

CelesteNeyra
Regular
Hi, since one month ago, once I hear a listplay or a disc in my phone, I can´t hear it again. When I try to hear for second time a song, it stops suddenly. I've tried with different Internet connecti...
2016-03-01 12:16:58 PM
397 Views
0 replies
0 likes
Connect

397 Views
0 replies
0 likes

Note 4 SPOTIFY just stopped

I see there was issues a while ago but this just happened as of 2/28/2016. I am unable to play on my note 4 and also in my 2015 Kia Optima. I have uninstalled and also cleared the cache and I also have it sync to my external memory on my phone. I hav...

1254642841
Newbie
I see there was issues a while ago but this just happened as of 2/28/2016. I am unable to play on my note 4 and also in my 2015 Kia Optima. I have uninstalled and also cleared the cache and I also ha...
2016-03-01 11:43:26 AM
389 Views
0 replies
0 likes
Web Player

389 Views
0 replies
0 likes

The Rate at Which a Song is Chosen at Random

So as someone who regularly plays from a playlist of 650+ I've noticed that there are some songs that play a lot more, in fact almost always play when a hit the "shuffle" button for the first time. I find this really strange because there are a few s...

CoreySalt
Regular
So as someone who regularly plays from a playlist of 650+ I've noticed that there are some songs that play a lot more, in fact almost always play when a hit the "shuffle" button for the first time. I...
2016-03-01 1:55:17 AM
2016-03-01 11:13:21 AM
MattSuda
Spotify Star
1402 Views
1 replies
0 likes
Other

1402 Views
1 replies
0 likes

Spotify Black screen /locales/ru.mo for developers

for developers + for those who can not find - a new reason for this problem. not the one that at the beginning of this post "Hello. I found a solution for this problem. Go to C:\Users\UserName\AppData\Roaming\Spotify\locales after thad delete Ru.mo a...

elixirtrip
Casual Listener
for developers + for those who can not find - a new reason for this problem. not the one that at the beginning of this post "Hello. I found a solution for this...
2016-02-08 3:39:10 PM
2016-03-01 10:29:49 AM
nastiab
Newbie
1784 Views
2 replies
3 likes
Mac
Web Player
Windows

1784 Views
2 replies
3 likes

What did I search on Spotify more than 6 months ago?

I am trying to find a music genre I plugged in successfully to a search based on a radio show I had been listening to last June. Now that name is lost to the universe.Does spotify allow me to look at old searches so that I can retrieve this informati...

Bgordon94
Newbie
I am trying to find a music genre I plugged in successfully to a search based on a radio show I had been listening to last June. Now that name is lost to the universe. Does spotify allow me to loo...
2016-02-29 4:16:24 PM
230 Views
0 replies
0 likes
music

230 Views
0 replies
0 likes

Samsung Smart TV Serien J

Hallo Warum finde ich auf meinem Samsung Smart TV der Serien J nicht die Spotify App?Wird es die App in nächster Zeit für die Serie J geben? DankeGruß Florian

1121803654
Casual Listener
Hallo Warum finde ich auf meinem Samsung Smart TV der Serien J nicht die Spotify App? Wird es die App in nächster Zeit für die Serie J geben? Danke Gruß Florian
2015-10-22 7:23:38 PM
2016-02-29 3:43:03 PM
1121803654
Casual Listener
1230 Views
2 replies
3 likes
Samsung

1230 Views
2 replies
3 likes

Web Player not working on IE

Afternoon all, I use the Web Player all the time on Chrome, but works settings are a bit funny and I just can't get it to load, so I'm trying IE and it's telling me that it's not available in my country (Australia). Cheers,Sasha

Sashaaaaaa
Newbie
Afternoon all, I use the Web Player all the time on Chrome, but works settings are a bit funny and I just can't get it to load, so I'm trying IE and it's telling me that it's not available i...
2016-02-29 8:15:20 AM
293 Views
0 replies
1 likes
Web Player

293 Views
0 replies
1 likes

[All Platforms][Partnership] adverts

this isnt really an idea i was just wondering if u guys could stop playing the first direct advert with barry the platypus repeatedly its doing my head in the amount of times i have to hear it please replace it with something else

ronmyking
Visitor
this isnt really an idea i was just wondering if u guys could stop playing the first direct advert with barry the platypus repeatedly its doing my head in the amount of times i have to hear it please...
2016-02-28 8:44:10 PM
311 Views
0 replies
0 likes
All Platforms
Partnership

311 Views
0 replies
0 likes

Mp3 Players

Is Spotify Peemium supporting any mp3 Players?

Futzi2013
Newbie
Is Spotify Peemium supporting any mp3 Players?
2016-02-22 4:52:52 PM
2016-02-28 7:59:26 PM
driveflanger
Community Legend
835 Views
3 replies
0 likes
music

835 Views
3 replies
0 likes

refund

how do I get a refund?

rizo_1994
Newbie
how do I get a refund?
2016-02-28 1:47:02 AM
2016-02-28 7:41:00 PM
kbrooksc
Community Legend
1114 Views
1 replies
0 likes
Logitech

1114 Views
1 replies
0 likes

Starred playlist cannot be deleted and only shows up in Web Player, not on mobile or desktop apps

If I look at my playlists from the mobile app or the desktop app, it says I have none. http://imgur.com/4nMuELe If I look at my playlists from the web player it says I have a playlist called "starred" http://imgur.com/Y9RhDwu The problem is that I ca...

user-removed
Visitor
If I look at my playlists from the mobile app or the desktop app, it says I have none. http://imgur.com/4nMuELe If I look at my playlists from the web player it says I have a ...
2016-02-26 12:17:30 AM
208 Views
0 replies
0 likes
Web Player
Windows

208 Views
0 replies
0 likes

web player, flash player problem

hi since today, the web player doesn't work, each time i have the message "to enjoy spotify, install adode flash". the latest flash player is already installed on my pc. i tried to reinstall it, but i still have this message. btw, i use firefox i hav...

sennh
Casual Listener
hi since today, the web player doesn't work, each time i have the message "to enjoy spotify, install adode flash". the latest flash player is already installed on my pc. i tried to reinstall...
2015-09-03 9:19:19 AM
2016-02-26 11:36:51 PM
grow2go
Newbie
1220 Views
3 replies
0 likes
Web Player

1220 Views
3 replies
0 likes

My Starred Playlist is deleted?

I'm really weird in my setup, I'll admit it. I use the web player at work, and I use my phone everywhere else... but I have a windows phone. I don't use the desktop app. Recently I somehow had two playlists on my phone called "Starred" and it was bug...

spearmintier
Newbie
I'm really weird in my setup, I'll admit it. I use the web player at work, and I use my phone everywhere else... but I have a windows phone. I don't use the desktop app. Recently I ...
2016-02-26 8:01:03 PM
164 Views
0 replies
0 likes
Web Player

164 Views
0 replies
0 likes

How can i copy my playlist to Mixcloud?

Good evening. I'd like to add my Spotify playlists to Mixcloud. Are there any ideas on how I can do this. Thanks in advance

user-removed
Visitor
Good evening. I'd like to add my Spotify playlists to Mixcloud. Are there any ideas on how I can do this. Thanks in advance
2016-02-26 7:35:15 PM
1168 Views
0 replies
3 likes
Connect

1168 Views
0 replies
3 likes

Where are the starred Songs?

Hello, I have starred some houndred songs, but my starred playlist only shows only 5 songs.Is there any other way to get a list of all starred songs?

brean-85
Newbie
Hello, I have starred some houndred songs, but my starred playlist only shows only 5 songs. Is there any other way to get a list of all starred songs?
2016-02-26 5:41:11 PM
154 Views
0 replies
0 likes
Web Player

154 Views
0 replies
0 likes

Tracks stopping after adverts - on both client AND webplayer

I have had this issue for months now, and it seemed to resolve itself about a month ago, after an update. Almost every time an advert plays, my Spotify just stops immediately afterwards. Sometimes it just sits there, with the ad image showing and the...

rinnsohma
Regular
I have had this issue for months now, and it seemed to resolve itself about a month ago, after an update. Almost every time an advert plays, my Spotify just stops immediately afterwards. Sometimes it...
2016-01-23 11:30:40 AM
2016-02-26 5:35:06 PM
retsilaear
Newbie
279 Views
1 replies
0 likes
Web Player
Windows

279 Views
1 replies
0 likes

App Blackberrry 9900 dont exist WTF!!!!

App Blackberrry 9900 dont exist WTF!!!! I need the app....please.... twitter and whatsapp works in my blackbery.. I pay for the suscription!!!!!!!

carlosstrokes
Casual Listener
App Blackberrry 9900 dont exist WTF!!!! I need the app....please.... twitter and whatsapp works in my blackbery.. I pay for the suscription!!!!!!!
2016-02-26 2:07:02 AM
2016-02-26 3:25:53 PM
zapach_starca
Regular
201 Views
1 replies
0 likes
Other

201 Views
1 replies
0 likes

Solved!! Shared playlists

I was unaware my playlists were public, they have now been followed and downloaded by a friend. However I do not want these shared.If i delete all tracks from the playlist will they still have it because it has been downloaded for offline play?

L4dybird
Newbie
I was unaware my playlists were public, they have now been followed and downloaded by a friend. However I do not want these shared. If i delete all tracks from the playlist will they still have it b...
2016-02-26 9:03:55 AM
2016-02-26 9:53:54 AM
mp3artists
Music Fan
350 Views
1 replies
0 likes
Other

350 Views
1 replies
0 likes

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