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Forum Posts

Report technical issues with adverts

Hey folks!Ever experienced any technical issues with ad volume, the ad being in the wrong language or the frequency of the ad?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we'll...

  • Moderator
  • Moderator
  • Covenantbirmingham
  • Visitor
  • 3637 Views
  • 28 replies
  • 6 likes
  • Other
  • 3637 Views
  • 28 replies
  • 6 likes

My playlist is not coming up when searched by name

I created a new playlist in our profile and when I search for it by the exact title it doesn't show up. I also tried searching for it with the first word only and it still does not come up. The playlist is called HardDrive Underground under our profi...

  • Regular
  • superheart-4
  • Music Fan
  • 18217 Views
  • 8 replies
  • 2 likes
  • Other
  • 18217 Views
  • 8 replies
  • 2 likes

Sonos Play:5 not listed in Connect (Windows 10)

I can't see my Sonos listed by Spotify Connect on my Windows 10 desktop PC. My Sonos Play:5 is logged into Spotify Premium and I can use the Sonos controller app to stream Spotify music to it. However, this player is not visible from Spotify's connec...

  • Casual Listener
  • I can't see my Sonos listed by Spotify Connect on my Windows 10 desktop PC.   My Sonos Play:5 is logged into Spotify Premium and I can use the Sonos controller app to stream Spotify music to i...
  • 675 Views
  • 0 replies
  • 1 likes
  • 675 Views
  • 0 replies
  • 1 likes

Giant pause symbol on PS4 album art

Why is there a giant pause symbol in the middle of the album art on the PS4? It serves no purpose, and bad for my television. Is there any way to hide it? Thanks, John

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  • Casual Listener
  • Why is there a giant pause symbol in the middle of the album art on the PS4? It serves no purpose, and bad for my television.  Is there any way to hide it?  Thanks, John   
  • 404 Views
  • 0 replies
  • 1 likes
  • Other
  • 404 Views
  • 0 replies
  • 1 likes

spotify connect throws me out

I have a problem with the latest version of Spotify on my iPad (V 4.3.0.1426). I use Spotify Connect to play music from various compatible devices (I have a Cambridge Audio CXR 200 Surround Receiver in the living room, a Cambridge Audio StreamMagic6v...

  • Newbie
  • I have a problem with the latest version of Spotify on my iPad (V 4.3.0.1426). I use Spotify Connect to play music from various compatible devices (I have a Cambridge Audio CXR 200 Surround Receiver ...
  • 326 Views
  • 0 replies
  • 0 likes
  • Connect
  • 326 Views
  • 0 replies
  • 0 likes

my spotify stop after a few songs (premium user)

i am using samsung note 5 and i am premium user of spotify,my concern is everytime i played my songs after a moment for a 3 to 4 songs it suddenly stops,so i need to open again my spotify to play a song, this makes me annoying.

  • Casual Listener
  • i am using samsung note 5 and i am premium user of spotify,my concern is everytime i played my songs after a moment for a 3 to 4 songs it suddenly stops,so i need to open again my spotify to play a s...
  • elmer07
  • Casual Listener
  • 409 Views
  • 2 replies
  • 3 likes
  • music
  • 409 Views
  • 2 replies
  • 3 likes

Microsoft Lumia 640 and Spotify Premium

Sometimes my Spotify premium will stop working, offline playlists won't play and a popup appears which states I need to get a premium subscription which I already have. Is this a common issue? Never had this happen on my iphone or pc.

  • Newbie
  • Sometimes my Spotify premium will stop working, offline playlists won't play and a popup appears which states I need to get a premium subscription which I already have.    Is this a ...
  • cs1188
  • Newbie
  • 1076 Views
  • 2 replies
  • 1 likes
  • music
    WP 8
  • 1076 Views
  • 2 replies
  • 1 likes

Horizontal option for mobile devices?

Like most classical music fans on Spotify, I've found Spotify's naming conventions to be super-frustrating. Yesterday I tried to search for Mahler's 2nd Symphony: Entering all 3 terms (Mahler, symphony, 2) into the search bar, you can see what I got....

  • Gig Goer
  • Like most classical music fans on Spotify, I've found Spotify's naming conventions to be super-frustrating. Yesterday I tried to search for Mahler's 2nd Symphony: Entering all 3 terms (Mahler, sympho...
  • 410 Views
  • 0 replies
  • 0 likes
  • Other
  • 410 Views
  • 0 replies
  • 0 likes

Spotify Connect: Denon AVR 3313 Connection Loss

Hi all, since a few days I had no chance to login again on my Denon AVR3313 I receive following messages after fill in my username and password: Spotify login refer to GUI (when you connect to Spotify an error has occurred). How can I solve this prob...

  • Visitor
  • Hi all,   since a few days I had no chance to login again on my Denon AVR3313   I receive following messages after fill in my username and password:   Spotify login refer to GUI ...
  • 886 Views
  • 0 replies
  • 0 likes
  • Denon
  • 886 Views
  • 0 replies
  • 0 likes

Odd Spotify Connect problem with Samsung M7

I have a curious problem with my M7: When playing music through it using Spotify Connect it periodically silences itself, as if muted - it doesn't stop playing, if you look in the app the song is still playing and the volume slider still sits whereve...

  • Newbie
  • I have a curious problem with my M7:   When playing music through it using Spotify Connect it periodically silences itself, as if muted - it doesn't stop playing, if you look in the app the so...
  • 751 Views
  • 0 replies
  • 0 likes
  • Connect
    Samsung
  • 751 Views
  • 0 replies
  • 0 likes

Spotify Windows 8.1 don't delete offline song

Hi, I'm using spotify (version 5.1.5529.26509) on Windows Phone 8.1 and when I switch off a play list (that was switch on to reproduce offline) I can see that spotify don't delete that's songs. Why or how can I free that space from my phone?

  • Casual Listener
  • Hi, I'm using spotify (version 5.1.5529.26509) on Windows Phone 8.1 and when I switch off a play list (that was switch on to reproduce offline) I can see that spotify don't delete that's songs. Why o...
  • 239 Views
  • 0 replies
  • 0 likes
  • WP 8
  • 239 Views
  • 0 replies
  • 0 likes

Spotify free not working on kindle fire hd

Ever since spotify updated on my kindle fire hd tablet two days ago, my kindle has only allowed me to press the shuffle play button, however when I looked at the free subcription faqs it says my tablet should be allowing me to press which ever song I...

  • Newbie
  • Ever since spotify updated on my kindle fire hd tablet two days ago, my kindle has only allowed me to press the shuffle play button, however when I looked at the free subcription faqs it says my tabl...
  • jean3601
  • Community Legend
  • 3668 Views
  • 4 replies
  • 0 likes
  • 3668 Views
  • 4 replies
  • 0 likes

Disabling the web client (again...)

Yes, I've read all the threads. I know that you are supposed to go to the webpage, settings, and there is a setting there for launching the app instead. I dont have Flash on my computer and am not going to install that piece of crap just for spotify....

  • Newbie
  • Yes, I've read all the threads.   I know that you are supposed to go to the webpage, settings, and there is a setting there for launching the app instead.   I dont have Flash on my comp...
  • MauriceMV
  • Spotify Star
  • 278 Views
  • 1 replies
  • 0 likes
  • Web Player
  • 278 Views
  • 1 replies
  • 0 likes

Solved!! Sorting by column headers in web player?

I can't sort my playlists by columns in the web player, is this normal? What if I want to sort by artist (to find all of the Paul Simon songs on "Have a Great Day"... or sort by track name?

  • Newbie
  • I can't sort my playlists by columns in the web player, is this normal?  What if I want to sort by artist (to find all of the Paul Simon songs on "Have a Great Day"... or sort by track name?&nbs...
  • MauriceMV
  • Spotify Star
  • 514 Views
  • 1 replies
  • 0 likes
  • Web Player
  • 514 Views
  • 1 replies
  • 0 likes

facebook attachment

I had an old spotify account connected to my facebook. But I made a new account and i want to connect that to my facebook instead. I just cant figure out how to take off my facebook attachment off my old spotify account. Help please

  • Newbie
  • I had an old spotify account connected to my facebook. But I made a new account and i want to connect that to my facebook instead. I just cant figure out how to take off my facebook attachment off my...
  • Nico
  • Community Legend
  • 210 Views
  • 1 replies
  • 0 likes
  • music
  • 210 Views
  • 1 replies
  • 0 likes

Can't share via desktop (no result when searching for friends)

I'm unable to share songs, albums or playlist with my friends or followers in the desktop version of Spotify. I'm connected to Facebook, along with most of my friends. When I press the "Share" button and selects "Send to.." everything seems normal. W...

Spotify search no result.png
  • Casual Listener
  • I'm unable to share songs, albums or playlist with my friends or followers in the desktop version of Spotify. I'm connected to Facebook, along with most of my friends. When I press the "Share" button...
  • gfredhei
  • Roadie
  • 587 Views
  • 3 replies
  • 0 likes
  • Web Player
    Windows
  • 587 Views
  • 3 replies
  • 0 likes

Samsung UE55F6640

Hello, I am not able to control my TV (Samsung UE55F6640) with my smartphone. I downloaded the APP (for the TV and phone) but when i select the settings area the screen gets black. I have no problems to control my Laptop with the smartphone but it is...

  • Newbie
  • Hello,   I am not able to control my TV  (Samsung UE55F6640) with my smartphone. I downloaded the APP (for the TV and phone) but when i select the settings area the screen ...
  • 439 Views
  • 0 replies
  • 1 likes
  • Samsung
  • 439 Views
  • 0 replies
  • 1 likes

Can't use web player on Chrome

Recently, I could not use the web player in Chrome 46.0.2490.86m anymore. I was once able to use it after logging out and logging in, but this doesn't work now. I have tried to clear cache and cookies as well as doing hard refreshes/restarting browse...

  • Casual Listener
  • Recently, I could not use the web player in Chrome 46.0.2490.86m anymore. I was once able to use it after logging out and logging in, but this doesn't work now.  I have tried to clear...
  • snailslope
  • Newbie
  • 4359 Views
  • 2 replies
  • 0 likes
  • Web Player
  • 4359 Views
  • 2 replies
  • 0 likes

When will Windows Phone app be updated?

I'm using spotify on my Lumia 830. Comparing with android and ios app, they're always updated and working well; although our app is stopping working and sometimes do not show my saved albums. Please take care our app too.

  • Visitor
  • I'm using spotify on my Lumia 830. Comparing with android and ios app, they're always updated and working well; although our app is stopping working and sometimes do not show my saved albums. Please ...
  • xyzaid
  • Regular
  • 370 Views
  • 1 replies
  • 4 likes
  • WP 8
  • 370 Views
  • 1 replies
  • 4 likes

How often does play count update

I was wondering the other day, how ofter does Spotify update artist play counts?

  • Newbie
  • I was wondering the other day, how ofter does Spotify update artist play counts?
  • IPCara
  • Regular
  • 9681 Views
  • 4 replies
  • 2 likes
  • 9681 Views
  • 4 replies
  • 2 likes