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Forum Posts

Report issues with adverts

Hey folks!Ever experienced any issues with the ad being in the wrong language, the ad volume and frequency or the content itself?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we...

Moderator

Pursuant

Visitor

28913 Views

154 replies

14 likes

Other
  • 28913 Views
  • 154 replies
  • 14 likes

My playlist is not coming up when searched by name

I created a new playlist in our profile and when I search for it by the exact title it doesn't show up. I also tried searching for it with the first word only and it still does not come up. The playlist is called HardDrive Underground under our profi...

Regular

のぞみ

Visitor

23949 Views

9 replies

2 likes

Other
  • 23949 Views
  • 9 replies
  • 2 likes

[BB] Password login fail

Hi, It's happened twice now that whenever I've left the Spotify App on my Blackberry 9780, I can't login anymore. This is the message I receive: "Login Failed Could not login to Spotify. Maybe you've changed or misspelled your password?" It's the sam...

Casual Listener

Hi,    It's happened twice now that whenever I've left the Spotify App on my Blackberry 9780, I can't login anymore. This is the message I receive:    "Login Failed C...

CoPowah

Newbie

2126 Views

9 replies

0 likes

  • 2126 Views
  • 9 replies
  • 0 likes

Chrome cast audio quality when casting VS Spotify app

When play ing Spotify on my Android phone I can select extreme quality. With the Google cast app I can cast this to my Chromecast audio.When selecting the CCA as output device in the Spotify app my settings only allo automatic.Will quality be differe...

Casual Listener

When play ing Spotify on my Android phone I can select extreme quality. With the Google cast app I can cast this to my Chromecast audio. When selecting the CCA as output device in the Spotify app my...

user-removed

Not applicable

2827 Views

1 replies

1 likes

bitrate
Chromecast Android
chromecast audio
  • 2827 Views
  • 1 replies
  • 1 likes

Offensive Ad

Every few songs on Spotify, I get some tanning salon ad that says "Why be pale and pasty, when you can be tan and tasty." How could you possibly allow this? When did it become acceptable to degrade someone's skin color in a paid advertisement? People...

Newbie

Every few songs on Spotify, I get some tanning salon ad that says "Why be pale and pasty, when you can be tan and tasty." How could you possibly allow this? When did it become acceptable to degrade s...

bertrand_c_p

Newbie

829 Views

2 replies

0 likes

Other
  • 829 Views
  • 2 replies
  • 0 likes

Recently Played artists won't refresh

About 5 days ago, I noticed that the recently played artists section on my profile stopped updating, and has been stuck with the same lineup of artists for a few days now. I've already uninstalled and reinstalled the software on my phone. The problem...

Regular

About 5 days ago, I noticed that the recently played artists section on my profile stopped updating, and has been stuck with the same lineup of artists for a few days now. I've already uninstalled an...

MattSuda

Spotify Star

5423 Views

11 replies

11 likes

  • 5423 Views
  • 11 replies
  • 11 likes

Some one else continues to access my account

I have clicked the log off of all devices multiple times but everytime I open my Spotify it tells me it is listen to music on someone's Mac book who I do not know. I am very upset and have tried contacted Spotify multiple times and nothing has been d...

Casual Listener

I have clicked the log off of all devices multiple times but everytime I open my Spotify it tells me it is listen to music on someone's Mac book who I do not know. I am very upset and have tried cont...

ggsmith

Newbie

924 Views

4 replies

0 likes

Other
  • 924 Views
  • 4 replies
  • 0 likes

Desktop and Android - not playing songs/skipping

All was working fine yesterday afternoon but by the evening I was having problems. If I try to play a single song in a queue of one, it instantly stops and if I try to play an album or playlist it displays each song as if it's going to play it one af...

Casual Listener

All was working fine yesterday afternoon but by the evening I was having problems. If I try to play a single song in a queue of one, it instantly stops and if I try to play an album or playlist it di...

Mme_G

Casual Listener

488 Views

2 replies

0 likes

music
Other
  • 488 Views
  • 2 replies
  • 0 likes

Chromecast Keep Freezing

Hi, When i play on Iphone / Ipad or PC, no problem but the minute i start streaming to Chromecast, it starts freezing very 10 seconds for 1 or 2 second to download like if i was on 56k connection ... What is going on ? Thank you for your help !

Newbie

Hi,    When i play on Iphone / Ipad or PC, no problem but the minute i start streaming to Chromecast, it starts freezing very 10 seconds for 1 or 2 second to download like if i was o...

MaryS

Roadie

1261 Views

1 replies

0 likes

  • 1261 Views
  • 1 replies
  • 0 likes

Automatic pausing

My music pauses out of nowhere. How do I stop that?

Casual Listener

My music pauses out of nowhere. How do I stop that?

312 Views

0 replies

0 likes

Web Player
  • 312 Views
  • 0 replies
  • 0 likes

PS4 App: navigation usability issue when browsing playlists, if user has many playlists

I've signed up specifically to post this as it has been bugging me ever since the PS4 app was released and it would be (I assume) such a simple fix. Basically, when you are browsing your playlists, if you have a lot of them, it can take time reach th...

Visitor

I've signed up specifically to post this as it has been bugging me ever since the PS4 app was released and it would be (I assume) such a simple fix.   Basically, when you are browsing your pla...

338 Views

0 replies

0 likes

PlayStation
  • 338 Views
  • 0 replies
  • 0 likes

Solved!! How do I recommend songs that are not on Spotify?

I'm new to Spotify; started making play lists and what not and noticed there were some albums missing from some of my favorite artists. Wondering if it's possible to suggest the addition of said albums, and if so, what's the best way to do this?

Casual Listener

I'm new to Spotify; started making play lists and what not and noticed there were some albums missing from some of my favorite artists. Wondering if it's possible to suggest the addition of said albu...

Mckaleyjade

Casual Listener

635 Views

2 replies

0 likes

Other
Samsung
  • 635 Views
  • 2 replies
  • 0 likes

Web Player bandwith is not working as it used to

Hi everyone! I've been using spotify since it was released and I'm having a problem today with the way Spotify web player is using my bandwith. I'm guessing I'm not the only one using the webplayer because of lag issues with the client (Yes, I live i...

Newbie

Hi everyone!   I've been using spotify since it was released and I'm having a problem today with the way Spotify web player is using my bandwith.   I'm guessing I'm not the only one usi...

276 Views

0 replies

0 likes

Web Player
  • 276 Views
  • 0 replies
  • 0 likes

[PS3] Spotify app won't load

Hello, Community I've been facing this issue for about a month or so, and for what I've found online on Sony forums, many other PS3 users have been through the same. When I open the Spotify app on my PS3 i get stuck on the screen with the 3 dots, as ...

Newbie

Hello, Community   I've been facing this issue for about a month or so, and for what I've found online on Sony forums, many other PS3 users have been through the same.   When I open the...

Arklor

Casual Listener

772 Views

1 replies

0 likes

PlayStation
ps3
Sony
  • 772 Views
  • 1 replies
  • 0 likes

Reset Discover Weekly

Hi allI loved the Discover Weekly feature of spotify, it was fantastic. However, one day a friend of mine came by and listened to some electronic music for a few hours. Now, for the past month, even though I've fed it with my regular listening habbit...

Newbie

Hi all I loved the Discover Weekly feature of spotify, it was fantastic. However, one day a friend of mine came by and listened to some electronic music for a few hours. Now, for the past month...

user-removed

Not applicable

496 Views

1 replies

1 likes

  • 496 Views
  • 1 replies
  • 1 likes

Spotify on Windows Phone does't start after update

I use spotify on Nokia Lumia 620, premium user. After the last update, the spotify app doesn't start. It opens, and then closes again. After reinstalling the app, and entering the correct username and password, the app closes again. Does anybody know...

Newbie

I use spotify on Nokia Lumia 620, premium user. After the last update, the spotify app doesn't start. It opens, and then closes again. After reinstalling the app, and entering the correct username an...

spawn0303

Newbie

560 Views

3 replies

0 likes

Other
  • 560 Views
  • 3 replies
  • 0 likes

Solved!! Spotify link does not autoplay in desktop app (Windows)

Any idea on how to bypass the web player when attempting to open links? When I click on a link such as https://open.spotify.com/track/7rbCL7W893Zonbfnevku5s, it used to open in the desktop app. After an update (no idea when exactly it began), it star...

Regular

Any idea on how to bypass the web player when attempting to open links? When I click on a link such as https://open.spotify.com/track/7rbCL7W893Zonbfnevku5s, it used to open in the desktop app. ...

prancingrobot

Regular

8062 Views

10 replies

0 likes

Web Player
Windows
  • 8062 Views
  • 10 replies
  • 0 likes

Secret playlist problem

I have a secret playlist that I've shared with another person who is following the platlist. This playlist does not show on my profile - Good. The playlist shows on the follower's profile - Bad. Anyone going to the follower's playlists can then follo...

Regular

I have a secret playlist that I've shared with another person who is following the platlist.    This playlist does not show on my profile - Good.   The playlist shows on the follow...

301 Views

0 replies

0 likes

Other
  • 301 Views
  • 0 replies
  • 0 likes

Can't log into my PlayStation network account, says someone else is using it!

I've done absolutely everything I can think of to fix this problem but jts just not happening. I've been trying to log my spotify into my ps4 account but it says it's already linked to another play station account and I don't have another one! I've c...

Newbie

I've done absolutely everything I can think of to fix this problem but jts just not happening. I've been trying to log my spotify into my ps4 account but it says it's already linked to another play s...

689 Views

0 replies

1 likes

PlayStation
Sony
  • 689 Views
  • 0 replies
  • 1 likes

Killswitch engage contest

Hi! I am just wondering when this contest ends? And what I have to do, I guess? I was told I was the winner of the pizza challenge by the bassist of the band and I'm just wondering what's going on sense it's been like 2 months lol

Newbie

Hi! I am just wondering when this contest ends? And what I have to do, I guess? I was told I was the winner of the pizza challenge by the bassist of the band and I'm just wondering what's going on se...

264 Views

0 replies

0 likes

Other
  • 264 Views
  • 0 replies
  • 0 likes

Won't play anything on web app.

When I log into the web player, and choose a song to play. It jumps to the last phentosecond of the song and won't play the song. It worked last week, and it still plays on my iPod and the desktop app. I'm on the free servicePlease help. Applies toFi...

Casual Listener

When I log into the web player, and choose a song to play. It jumps to the last phentosecond of the song and won't play the song. It worked last week, and it still plays on my iPod and the desktop ap...

awesumindustry

Casual Listener

344 Views

2 replies

0 likes

Web Player
  • 344 Views
  • 2 replies
  • 0 likes