Help Wizard

Step 1

NEXT STEP

Other (Podcasts, Partners, etc. )

Get help with Podcasts, Web Player, Sonos, Playlists, Tracks and more!

Start a topic

Forum Posts

My playlist is not coming up when searched by name

I created a new playlist in our profile and when I search for it by the exact title it doesn't show up. I also tried searching for it with the first word only and it still does not come up. The playlist is called HardDrive Underground under our profi...

  • Regular
  • superheart-4
  • Music Fan
  • 14169 Views
  • 8 replies
  • 1 likes
  • Other
  • 14169 Views
  • 8 replies
  • 1 likes

Hazelnut

¿Por qué ha desaparecido la opción "Descrubrir"?.

  • Newbie
  • ¿Por qué ha desaparecido la opción "Descrubrir"?.
  • 326 Views
  • 0 replies
  • 0 likes
  • 326 Views
  • 0 replies
  • 0 likes

[WP8] Spotify randomly flush offline playlists

Hi, I have a big problem using Spotify on my Nokia Lumia 925. I have many playlists in offline mode, and plenty of space on my device. But I still don't know why, but sometimes when I run the app, my offline playlists have been flushed away and I nee...

  • Casual Listener
  • Hi,   I have a big problem using Spotify on my Nokia Lumia 925. I have many playlists in offline mode, and plenty of space on my device. But I still don't know why, but sometimes when I ru...
  • DryMarker
  • Roadie
  • 220 Views
  • 3 replies
  • 0 likes
  • 220 Views
  • 3 replies
  • 0 likes

CABASSE and Wifi

Hello , i have a "Cabasse stream 3" sound installation . it has a wifi connection but impossible to use anything else but bluetooth to get connected to it with spotify. Do you plan as Deezer to become a partner of Cabasse so we can use it with a bett...

  • Casual Listener
  • Hello , i have a "Cabasse stream 3" sound installation . it has a wifi connection but impossible to use anything else but bluetooth to get connected to it with spotify. Do you plan as Deezer to becom...
  • groovybronx
  • Casual Listener
  • 711 Views
  • 2 replies
  • 0 likes
  • Other
  • 711 Views
  • 2 replies
  • 0 likes

Login with facebook not working on windows phone 8

Hi, I have a Lumia 925 and just downloaded the spotify app from the store. I see a link to log in with facebook but can not activate it... i'm unable to login to the app. I have a premium account for a month through a gift card which is now totally u...

  • Regular
  • Hi,   I have a Lumia 925 and just downloaded the spotify app from the store. I see a link to log in with facebook but can not activate it... i'm unable to login to the app.   I have...
  • Peter123456
  • Regular
  • 2445 Views
  • 9 replies
  • 0 likes
  • WP 8
  • 2445 Views
  • 9 replies
  • 0 likes

Spotify to USB/CD

My boyfriend has Spotify Premium but has deployed with the Navy. He has Spotify on his laptop but can't connect it to internet while at sea. Is there a way I can download playlists to usb or cd and send them to him. He's going to get bored of the sam...

  • Newbie
  • My boyfriend has Spotify Premium but has deployed with the Navy. He has Spotify on his laptop but can't connect it to internet while at sea. Is there a way I can download playlists to usb or cd and s...
  • adisib
  • Community Legend
  • 920 Views
  • 1 replies
  • 0 likes
  • 920 Views
  • 1 replies
  • 0 likes

Spotify V4.0 for Windows Phone. Use for free.

http://www.windowsphone.com/en-gb/store/app/spotify/10f2995d-1f82-4203-b7fa-46ddbd07a6e6 Listen for free.• Play any artist, album, or playlist on shuffle mode.Spotify Premium features.• Play any song, any time on any device.• Download music for offli...

  • Roadie
  • http://www.windowsphone.com/en-gb/store/app/spotify/10f2995d-1f82-4203-b7fa-46ddbd07a6e6   Listen for free. • Play any artist, album, or playlist on shuffle mode. Spotify Premium feature...
  • krzysztof_w
  • Regular
  • 562 Views
  • 6 replies
  • 1 likes
  • WP 8
  • 562 Views
  • 6 replies
  • 1 likes

Green Dot Next to Song

I really hope I'm in the correct section. Ok, i was looking for music on my desktop spotify and i come across this green dot next to a song. I just want to know what this means?

Green Dot
  • Casual Listener
  • I really hope I'm in the correct section.   Ok, i was looking for music on my desktop spotify and i come across this green dot next to a song.     I just want to know wh...
  • user-removed
  • Not applicable
  • 3634 Views
  • 2 replies
  • 0 likes
  • Other
  • 3634 Views
  • 2 replies
  • 0 likes

Solved!! Free Spotify Listening for Windows Phone

When will the new free listening service be available on Windows Phone 7.x and 8? Are there any plans to add this feature?

  • Newbie
  • When will the new free listening service be available on Windows Phone 7.x and 8? Are there any plans to add this feature?
  • GolezTrol
  • Regular
  • 9046 Views
  • 22 replies
  • 38 likes
  • 9046 Views
  • 22 replies
  • 38 likes

Last.fm scrobbling from Windows Phone

Hi, I bought a Nokia Lumia and wondering how to enable scrobbling from it ? If it's not possible, I will have to bring the phone back to the shop. Last time I checked, scrobbling was enabled on other mobile platforms.

  • Casual Listener
  • Hi, I bought a Nokia Lumia and wondering how to enable scrobbling from it ? If it's not possible, I will have to bring the phone back to the shop. Last time I checked, scrobbling was enabled on...
  • Peter__
  • Community Legend
  • 955 Views
  • 3 replies
  • 2 likes
  • WP 8
  • 955 Views
  • 3 replies
  • 2 likes

Albums not available anymore

The band Noah and the Whale used to have several albums available for viewing and now are seemingly not existent except for one song from each album. Only the newest album is available.

  • Casual Listener
  • The band Noah and the Whale used to have several albums available for viewing and now are seemingly not existent except for one song from each album. Only the newest album is available.
  • meahtenoha
  • Spotify
  • 279 Views
  • 2 replies
  • 0 likes
  • Other
  • 279 Views
  • 2 replies
  • 0 likes

Solved!! Supergrass Pumping On The Radio linked to Spice Girls?

As of the day before yesterday, the song Pumping On The Radio by Supergrass (both on the album and the single AFAIK) are actually a song by (I think) Spice Girls. Something is connected wrong somewhere. Also, the two different artists / bands "Slade"...

  • Music Fan
  • As of the day before yesterday, the song Pumping On The Radio by Supergrass (both on the album and the single AFAIK) are actually a song by (I think) Spice Girls. Something is connected wrong somewhe...
  • BeardedGeek72
  • Music Fan
  • 558 Views
  • 2 replies
  • 1 likes
  • Other
  • 558 Views
  • 2 replies
  • 1 likes

Offline playlist - some songs won't sync

Whenever I set playlists to go offline on my iPhone, the arrow shows up but the songs won't actually play offline. Instead of being green the arrow is white. I pay for the premium subscription.

photo.PNG
  • Newbie
  •                                                         &nb...
  • Latos
  • Newbie
  • 669 Views
  • 2 replies
  • 0 likes
  • Other
  • 669 Views
  • 2 replies
  • 0 likes

Denon Integration: Albums/Artists integration?

Hey there, I´m wondering... is it just me or is it just NOT possible to look through your saved Artists and Albums? With my new Denon Ceol N8 I only have access to my Playlists, Starred, Search and "Whats new", but I want to look through my saved Alb...

  • Newbie
  • Hey there,   I´m wondering... is it just me or is it just NOT possible to look through your saved Artists and Albums? With my new Denon Ceol N8 I only have access to my Playlists, Starred,...
  • Peter__
  • Community Legend
  • 271 Views
  • 1 replies
  • 0 likes
  • 271 Views
  • 1 replies
  • 0 likes

[Bluesound] Spotify Connect / Router

Hi I have been using the Spotify app on my iPhone to play music on my Powernode from Bluesound. It has worked well, but yesterday I got at new router, and now I can't connect anymore The app can 'see' the powernode on the wifi network, but when it's ...

  • Casual Listener
  • Hi   I have been using the Spotify app on my iPhone to play music on my Powernode from Bluesound.    It has worked well,  but yesterday I got at new router, and now I can'...
  • Peter__
  • Community Legend
  • 406 Views
  • 1 replies
  • 0 likes
  • 406 Views
  • 1 replies
  • 0 likes

Infinite loading on WP 8.1.

Hi, I'm using lumia 1520 and its OS version is 8.10.12397.895. I'm in free trial of premium account and the spotify app shows me a message that I'm in 30 days trial after I log in using username (not facebook account). However, after that, the app ju...

  • Casual Listener
  • Hi, I'm using lumia 1520 and its OS version is 8.10.12397.895. I'm in free trial of premium account and the spotify app shows me a message that I'm in 30 days trial after I log in using username (n...
  • Peter__
  • Community Legend
  • 363 Views
  • 1 replies
  • 0 likes
  • WP 8
  • 363 Views
  • 1 replies
  • 0 likes

Playlists not showing up/web player not playing music

Its basically like my internet isn't working (but I've tried other websites and its not the connection) because the playlists won't load but everything else will and music won't play at all on my web player. Reeeeeeal annoying Spotify.

  • Newbie
  • Its basically like my internet isn't working (but I've tried other websites and its not the connection) because the playlists won't load but everything else will and music won't play at all on my web...
  • kbrooksc
  • Community Legend
  • 485 Views
  • 1 replies
  • 0 likes
  • 485 Views
  • 1 replies
  • 0 likes

Spotify Premium on Sonos in an unsupported country

Spotify Free Premium Trial I have a Sonos system at home and can't seem to get albums to appear in my Sonos app, but they appear on my Spotify desktop application. Is this by design or is it something to do with my free Premium Trial? I think I've re...

  • Visitor
  • Spotify Free Premium Trial   I have a Sonos system at home and can't seem to get albums to appear in my Sonos app, but they appear on my Spotify desktop application.   Is this by de...
  • kbrooksc
  • Community Legend
  • 426 Views
  • 3 replies
  • 0 likes
  • SONOS
  • 426 Views
  • 3 replies
  • 0 likes

playlists on different account??

So I had my account for a long time and did really get into using it much until I got my new laptop in Oct 2013. So on my laptop, I logged in with my facebook account which worked. I just decided yesterday that I wanted to use it on my phone as well....

  • Newbie
  • ...esterday that I wanted to use it on my phone as well. So I logged on to my phone. I didnt see my playlists except for an album, which was weird. I browsed around added like 5 public playlists and c...
  • kbrooksc
  • Community Legend
  • 215 Views
  • 1 replies
  • 0 likes
  • Other
  • 215 Views
  • 1 replies
  • 0 likes

feel like i got swindled

I signed up for the free trial, gave my card number and then it tells me to enjoy my 30 day premium trial. Two minutes later it says I have to pay 9.99 for premium in order to use the app. Wtf is the deal with that? Why won't it let me use my trial? ...

  • Newbie
  • I signed up for the free trial, gave my card number and then it tells me to enjoy my 30 day premium trial. Two minutes later it says I have to pay 9.99 for premium in order to use the app. Wtf is the...
  • Joe
  • Community Legend
  • 159 Views
  • 1 replies
  • 0 likes
  • WP 8
  • 159 Views
  • 1 replies
  • 0 likes

Spotify for Roku

Spotify works fine on my new Roku except that Spotify's playlists don't show up on the menu. Being able to use Spotify's ready-made playlists was the prime reason I bought the Roku. Is there a way to get the Roku to have the Browse option for playlis...

  • Casual Listener
  • Spotify works fine on my new Roku except that Spotify's playlists don't show up on the menu.  Being able to use Spotify's ready-made playlists was the prime reason I bought the Roku.  ...
  • Peter__
  • Community Legend
  • 211 Views
  • 3 replies
  • 0 likes
  • 211 Views
  • 3 replies
  • 0 likes