Announcements

Help Wizard

Step 1

NEXT STEP

Other (Podcasts, Partners, etc.)

Get help with Podcasts, Web Player, Sonos, Playlists, Tracks and more!

Start a topic

Solved!! Cleaning my listening history?

My android phone automatically connected to someone's smart speaker or TV or something and they went on to a few hours of listening before I noticed and disconnected from that device. Now two weeks later my "what's new" and "recently played" views ke...

Music Fan

Rhoem

Newbie

80180 Views

9 replies

4 likes

  • 80180 Views
  • 9 replies
  • 4 likes

Report issues with adverts

Hey folks!Ever experienced any issues with the ad being in the wrong language, the ad volume and frequency or the content itself?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we...

Moderator

kgarjith

Casual Listener

42726 Views

232 replies

21 likes

Other
  • 42726 Views
  • 232 replies
  • 21 likes

Option to "share" a slide from "Year in Music" appears to translate incorrectly...

1) The "Year in Music" thing is pretty sweet and something I feel many will appreciate. That said, I think I may have come across a very minor bug with it. I wanted to report it so that in the event it is deemed valid, it can hopefully get addressed ...

Regular

1) The "Year in Music" thing is pretty sweet and something I feel many will appreciate. That said, I think I may have come across a very minor bug with it. I wanted to report it so that in ...

236 Views

0 replies

0 likes

Other
  • 236 Views
  • 0 replies
  • 0 likes

Question - Play local files on Chromecast Audio problem

Hi there, I use Chromecast Audio to stream music from my Windows laptop and my Android mobile phone to my home cinema theatre. This usually works fine. However, I have encountered one problem: I cannot stream local files (from laptop and phone) that ...

Regular

Hi there,    I use Chromecast Audio to stream music from my Windows laptop and my Android mobile phone to my home cinema theatre. This usually works fine. However, I have encountered...

531 Views

0 replies

2 likes

Other
  • 531 Views
  • 0 replies
  • 2 likes

playlist samsyng tv

Hello, I am using spotify on our samsung tv and I want my playlist to order songs by date, but I want the latest added song to come first in stead of last. I know that it is possible for your computer and iphone but I can't find it on my tv. Does any...

Newbie

Hello,   I am using spotify on our samsung tv and I want my playlist to order songs by date, but I want the latest added song to come first in stead of last. I know that it is possible for you...

liberdademusica

Newbie

921 Views

1 replies

0 likes

Other
Samsung
  • 921 Views
  • 1 replies
  • 0 likes

Filtering playlists in windows phone

Hi, I have just moved from android to windows phone 8 and i miss one feature that i consider a must.I cant find how to filter custom playlists in order to listen specific songs/artits of a playlist. This feature is avalable in android version, is'nt ...

Regular

Hi,   I have just moved from android to windows phone 8 and i miss one feature that i consider a must. I cant find how to filter custom playlists in order to listen specific songs/artits&nbsp...

user-removed

Not applicable

589 Views

3 replies

1 likes

WP 8
  • 589 Views
  • 3 replies
  • 1 likes

Spotify is terrible and is not worth using even with a free Premium account

It doesn't work at my workplace (a known issue with firewalls and custom web ports which is unique to Spotify, which they seemingly have no desire or will to fix), and it turns out I can't get it working at home either (I don't know why and I don't c...

Newbie

It doesn't work at my workplace (a known issue with firewalls and custom web ports which is unique to Spotify, which they seemingly have no desire or will to fix), and it turns out I can't get it wor...

artreyuartaz

Newbie

464 Views

1 replies

1 likes

Web Player
Windows
  • 464 Views
  • 1 replies
  • 1 likes

recently played albums/artists are no longer displayed

hi,so as the title already says the albums / artists I've recently been listening to are no longer displayed in the app. This means that every time I open the app I have to search for what I want to listen to or go to the artists/albums etc I saved a...

Casual Listener

hi, so as the title already says the albums / artists I've recently been listening to are no longer displayed in the app. This means that every time I open the app I have to search for what I want t...

300 Views

0 replies

0 likes

Other
  • 300 Views
  • 0 replies
  • 0 likes

Solved!! Bad songs

Hi is there some kind of way to report and get songs that skip like a CD, fixed. As it quite annoying sometimes.

Casual Listener

Hi is there some kind of way to report and get songs that skip like a CD, fixed. As it quite annoying sometimes.

Driv3rp

Casual Listener

661 Views

2 replies

0 likes

Other
  • 661 Views
  • 2 replies
  • 0 likes

Solved!! Premium account on Windows 10 Mobile does not allow specific song play on mobile app

I was under the impression that upgrading to Premium would allow me to play specific songs on my mobile device. I have a Lumia 950 (which runs Windows 10 Mobile). I still only have "Suffle Play" available to play songs. Selecting a song does not play...

Casual Listener

I was under the impression that upgrading to Premium would allow me to play specific songs on my mobile device.  I have a Lumia 950 (which runs Windows 10 Mobile).  I still only have "...

MetalDog28

Casual Listener

643 Views

1 replies

0 likes

  • 643 Views
  • 1 replies
  • 0 likes

Web player will not work on mobile phone, etc.

I have an LG Enact phone. It is terrible at downloading apps. I have tried numerous times to download the app. It wont do it. I saw that I could use the web play to play songs, which is why I decided to to the Premium trial. However, everytime I go t...

Newbie

I have an LG Enact phone. It is terrible at downloading apps. I have tried numerous times to download the app. It wont do it. I saw that I could use the web play to play songs, which is why I decided...

346 Views

0 replies

0 likes

Web Player
  • 346 Views
  • 0 replies
  • 0 likes

Chromecast audio multiroom

Hi!A couple of days ago google announced chromecast audio multiroom support. So went out and bought two devices.Then I followed this guide on how to set it up. https://support.google.com/chromecast/answer/6328691?hl=enBack in the spotify app (ios) th...

Visitor

Hi! A couple of days ago google announced chromecast audio multiroom support. So went out and bought two devices. Then I followed this guide on how to set it up. https://support.google.com/chrome...

kessen_one

Newbie

28443 Views

35 replies

0 likes

Other
  • 28443 Views
  • 35 replies
  • 0 likes

This Community Forum in General Seems Very Cluttered

I just registered with the community today and I was perplexed to see how these topics were organized. I feel like brand new users who sign up would feel intimidated or confused because they wouldn't know the first thing to do or the first place to g...

Regular

I just registered with the community today and I was perplexed to see how these topics were organized. I feel like brand new users who sign up would feel intimidated or confused because they wouldn't...

Ox1

Roadie

347 Views

1 replies

0 likes

Other
  • 347 Views
  • 1 replies
  • 0 likes

Partial Charts on Mobile

Why can I not find the same charts on my mobile (Windows Phone) as I can on the web? I want to play the Top 50 Global but it doesn't show up. Am I looking in the wrong place?

Newbie

Why can I not find the same charts on my mobile (Windows Phone) as I can on the web? I want to play the Top 50 Global but it doesn't show up. Am I looking in the wrong place?

Ox1

Roadie

425 Views

1 replies

0 likes

Other
WP 8
  • 425 Views
  • 1 replies
  • 0 likes

Merging accounts

I just realized that i have two seperate accounts is it possible to merge them in order to get music saved on another profile

Newbie

I just realized that i have two seperate accounts is it possible to merge them in order to get music saved on another profile

Ox1

Roadie

379 Views

1 replies

0 likes

Connect
Music
Other
  • 379 Views
  • 1 replies
  • 0 likes

Recover songs recently deleted on accident from songs

I recently deleted 2 songs on accident from my songs playlist and I forgot what they were called but enjoyed listning to them. Is there a way to recover them? Any and all assistance is greatfully appreciated

Casual Listener

I recently deleted 2 songs on accident from my songs playlist and I forgot what they were called but enjoyed listning to them.   Is there a way to recover them?   Any and all assistance...

361 Views

0 replies

0 likes

Music
  • 361 Views
  • 0 replies
  • 0 likes

Broken account? Accidentally clicked thumbs up on a song I hate

So I just made an account, started up a new radio station and clicked thumbs up on a song I thought I liked, but then realized I didn't later in the song. I can't change it, and now spotify thinks I like the song, so it's going to play it and similar...

Casual Listener

So I just made an account, started up a new radio station and clicked thumbs up on a song I thought I liked, but then realized I didn't later in the song.   I can't change it, and now spotify ...

305 Views

0 replies

0 likes

Web Player
  • 305 Views
  • 0 replies
  • 0 likes

web player skips songs doesnt play

hello ever since thid morning on my web player all and every song just skips uninstalled and installed nothing is better plus i just bought the family plan please help feelin bored no music and hate commercials

Newbie

hello ever since thid morning on my web player all and every song just skips uninstalled and installed nothing is better plus i just bought the family plan please help   feelin bored no music ...

327 Views

0 replies

0 likes

Web Player
Windows
  • 327 Views
  • 0 replies
  • 0 likes

After trying to purchase Student Discount

I tried to buy the student discount failing it was to see it was for college students. It failed but was still charged. Now im trying to buy premium and it says my card doesnt work.

Newbie

I tried to buy the student discount failing it was to see it was for college students. It failed but was still charged. Now im trying to buy premium and it says my card doesnt work.

Ox1

Roadie

364 Views

1 replies

0 likes

Web Player
  • 364 Views
  • 1 replies
  • 0 likes

saved songs stop playing after minute or so

Using my WP 8 Lumia 930 I've saved a number of albums to my phone. Settings show no files need syncing. They have the green arrow next to each song showing they're downloaded. But when I play ant of them they'll run for maybe a minute and then stop.S...

Casual Listener

Using my WP 8 Lumia 930 I've saved a number of albums to my phone. Settings show no files need syncing. They have the green arrow next to each song showing they're downloaded. But when I play ant of ...

247 Views

0 replies

0 likes

WP 8
  • 247 Views
  • 0 replies
  • 0 likes