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Forum Posts

Report issues with adverts

Hey folks!Ever experienced any issues with the ad being in the wrong language, the ad volume and frequency or the content itself?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we...

  • Moderator
  • Moderator
  • 7sd-_491obm6p
  • Newbie
  • 10271 Views
  • 72 replies
  • 9 likes
  • Other
  • 10271 Views
  • 72 replies
  • 9 likes

My playlist is not coming up when searched by name

I created a new playlist in our profile and when I search for it by the exact title it doesn't show up. I also tried searching for it with the first word only and it still does not come up. The playlist is called HardDrive Underground under our profi...

  • Regular
  • のぞみ
  • Visitor
  • 20096 Views
  • 9 replies
  • 2 likes
  • Other
  • 20096 Views
  • 9 replies
  • 2 likes

Playlist recovery

I went to the recovery page to look for a playlist that I accidentally erased tonight, but I didn't see it. Is there a certain amount of time it takes to show up or is my playlist lost for good?

  • Casual Listener
  • I went to the recovery page to look for a playlist that I accidentally erased tonight, but I didn't see it. Is there a certain amount of time it takes to show up or is my playlist lost for good? 
  • user-removed
  • Not applicable
  • 287 Views
  • 1 replies
  • 0 likes
  • Web Player
  • 287 Views
  • 1 replies
  • 0 likes

Solved!! Accidentally unfollowed Discover Weekly

I accidentally unfollowed Discover Weekly, and I can't find the playlist to refollow it. I see other people's version of it but not Spotify's version. Anyway to get that back on my account?

  • Newbie
  • I accidentally unfollowed Discover Weekly, and I can't find the playlist to refollow it. I see other people's version of it but not Spotify's version. Anyway to get that back on my account?
  • ArildR
  • Roadie
  • 3822 Views
  • 1 replies
  • 1 likes
  • Other
  • 3822 Views
  • 1 replies
  • 1 likes

Spotify Connect delayed and distorted playback

Hi all, I am using spotify with a Samsung multiroom system with M3 speakers. When playing spotify back through one speaker using Spotify connect then everything is fine. However when I group the speakers using the Samsung multiroom app the second spe...

  • Casual Listener
  • Hi all,   I am using spotify with a Samsung multiroom system with M3 speakers.   When playing spotify back through one speaker using Spotify connect then everything is fine. However whe...
  • ArildR
  • Roadie
  • 1146 Views
  • 1 replies
  • 0 likes
  • Connect
    Samsung
  • 1146 Views
  • 1 replies
  • 0 likes

Solved!! Can not connect on PS4

Hello i've tried to log in to the ps4 app. and the ps4 does'nt show up on my connect for any of my devices and when i log in with my user/pass i just get a screen with the Spotify logo and nothing else. Would really like to use this app so any help w...

  • Casual Listener
  • Hello i've tried to log in to the ps4 app. and the ps4 does'nt show up on my connect for any of my devices and when i log in with my user/pass i just get a screen with the Spotify logo and nothing el...
  • Bianca760619
  • Newbie
  • 83620 Views
  • 3 replies
  • 1 likes
  • Connect
    Other
  • 83620 Views
  • 3 replies
  • 1 likes

Nothing Is Loading!!

When I go to listen to music and I click on Browse, Radio or Your Music it just gives me a loading screen and nothing else, no matter how long I wait It still plays the artist I was listening to before, but I can't click on anything else to listen to...

  • Casual Listener
  • When I go to listen to music and I click on Browse, Radio or Your Music it just gives me a loading screen and nothing else, no matter how long I wait 😞 It still plays the artist I was listening to b...
  • RennyExo
  • Casual Listener
  • 1790 Views
  • 6 replies
  • 0 likes
  • Web Player
    Windows
  • 1790 Views
  • 6 replies
  • 0 likes

Changing Spotify from Canada to UK (Premium)

There doesn't seem to be any option to do this - the instructions on the support page say to go to the subscriptions page but there's no option to change billing info.

  • Newbie
  • There doesn't seem to be any option to do this - the instructions on the support page say to go to the subscriptions page but there's no option to change billing info.
  • Nico
  • Community Legend
  • 1094 Views
  • 1 replies
  • 0 likes
  • Web Player
    Windows
  • 1094 Views
  • 1 replies
  • 0 likes

My Music lists not appearing

For the last 24 hours the web-player will not load any of 'my music' lists, except my playlists - no songs, artists or albums - tried this across 3 different browsers. Premium account holder. Any ideas?

  • Casual Listener
  • For the last 24 hours the web-player will not load any of 'my music' lists, except my playlists - no songs, artists or albums - tried this across 3 different browsers.  Premium account holder. &...
  • adg211288
  • Newbie
  • 1001 Views
  • 5 replies
  • 0 likes
  • Web Player
    Windows
  • 1001 Views
  • 5 replies
  • 0 likes

Cancelled email

I signed up to the spotify premium trial and have forgotten my password however the email I used to sign up on I deleted... I'm stuck and don't know what to do? I am worried o will start paying to premium and I can't even use it

  • Casual Listener
  • I signed up to the spotify premium trial and have forgotten my password however the email I used to sign up on I deleted... I'm stuck and don't know what to do? I am worried o will start paying to pr...
  • MichaelW
  • Community Legend
  • 369 Views
  • 3 replies
  • 0 likes
  • music
  • 369 Views
  • 3 replies
  • 0 likes

Notifications unavailable

Hey, In windows web player and also in iPhone I don´t get any notifications, when I went to notifications settings then it says "notifications unavailable". Through spotify web page I had set my settings etc. to be informed about when someone follows...

  • Newbie
  • Hey,  In windows web player and also in iPhone I don´t get any notifications, when I went to notifications settings then it says "notifications unavailable". Through spotify web page I had set ...
  • 505 Views
  • 0 replies
  • 1 likes
  • Other
  • 505 Views
  • 0 replies
  • 1 likes

How do I see what songs I have shared?

I've shared songs, but forget what they were. How do I find what I have shared?

  • Newbie
  • I've shared songs, but forget what they were. How do I find what I have shared?
  • bshigley
  • Newbie
  • 7729 Views
  • 1 replies
  • 0 likes
  • Other
  • 7729 Views
  • 1 replies
  • 0 likes

Web Player Not Loading

Running the latest Chrome, WIndows 10, and Flash versions I am unable to access or use the Sportify Web Player. I don't think its a Flash issue and I have deleted all browser history/cookies/cache etc. I even downloaded the actual program which seems...

spotify.PNG
  • Newbie
  • Running the latest Chrome, WIndows 10, and Flash versions I am unable to access or use the Sportify Web Player.   I don't think its a Flash issue and I have deleted all browser history/cookies...
  • Dreadlord
  • Community Legend
  • 437 Views
  • 2 replies
  • 0 likes
  • Web Player
    Windows
  • 437 Views
  • 2 replies
  • 0 likes

WP 8.1 Lumis 735, Sound non responsive

So, I have a Nokia Lumia 735, I'm a Spotify premium user, I've never had a problem with the app before until today...So, I'm playing music on my phone as normal and go to turn the volume up, the volume on my phone is going to max but the music isn't ...

  • Newbie
  • So, I have a Nokia Lumia 735, I'm a Spotify premium user, I've never had a problem with the app before until today... So, I'm playing music on my phone as normal and go to turn the volume up, the ...
  • 408 Views
  • 0 replies
  • 0 likes
  • WP 8
  • 408 Views
  • 0 replies
  • 0 likes

Can't Load Music

What the heck is going on?!?!?!?! For the past several days I have been having nothing but issues with the web player. Either it is seriously slow to respond to any command or I keep on getting error codes. Right now I cannot even load my music. I ke...

  • Visitor
  • What the heck is going on?!?!?!?! For the past several days I have been having nothing but issues with the web player. Either it is seriously slow to respond to any command or I keep on getting error...
  • TJ_V
  • Music Fan
  • 734 Views
  • 3 replies
  • 1 likes
  • Web Player
  • 734 Views
  • 3 replies
  • 1 likes

Playlists - Is it possible...

Hello, I need some help please.Thanks in advance. I ned to know if I can create more than one playlist and play them one after another automatically. For example, playlist 1 starts playing and when it finishes playlist 2 starts playing and so on.... ...

  • Regular
  • Hello, I need some help please. Thanks in advance.   I ned to know if I can create more than one playlist and play them one after another automatically. For example, playlist 1 starts playing...
  • Soundofus
  • Spotify Star
  • 962 Views
  • 7 replies
  • 0 likes
  • Web Player
    Windows
  • 962 Views
  • 7 replies
  • 0 likes

Acquire Slacker Radio

As a former Slacker subscriber who now loves Spotify, I recommend that Spotify acquire Slacker Music. Consider: • The streaming radio market landscape is becoming saturated with offerings from other straming services (rdio, Pandora) and larger compan...

  • Regular
  • As a former Slacker subscriber who now loves Spotify, I recommend that Spotify acquire Slacker Music.   Consider:     • The streaming radio market landscape is b...
  • jsteinm1
  • Newbie
  • 3068 Views
  • 7 replies
  • 35 likes
  • 3068 Views
  • 7 replies
  • 35 likes

playback stops after every song from last.fm

Hello people, I have this issue with last.fm playback in desktop application Playback stops after every song I have to manually press play on last.fm page again. On the contrary if I press skip in either app or webpage it moves forward no problem pla...

  • Visitor
  • Hello people,   I have this issue with last.fm playback in desktop application   Playback stops after every song I have to manually press play on last.fm page again. On the contrary if ...
  • 548 Views
  • 0 replies
  • 6 likes
  • Web Player
    Windows
  • 548 Views
  • 0 replies
  • 6 likes

Player keeps stopping

HiThe Spotify player will not play though a complete song. At this point stops and will not continue on the first song selected. Running Windows 8.1 with Foxfire. In Explorer the song lists do not even show up.

  • Casual Listener
  • Hi The Spotify player will not play though a complete song. At this point stops and will not continue on the first song selected.  Running Windows 8.1 with Foxfire.   In Explorer the ...
  • Gus50310
  • Casual Listener
  • 2213 Views
  • 4 replies
  • 0 likes
  • Web Player
  • 2213 Views
  • 4 replies
  • 0 likes

Double charged in one month

Why is my account trying to be charged twice in one month? I just made a payment on 8/14/15 and today it was trying to be charged again.

  • Regular
  • Why is my account trying to be charged twice in one month? I just made a payment on 8/14/15 and today it was trying to be charged again.
  • kbrooksc
  • Community Legend
  • 296 Views
  • 1 replies
  • 0 likes
  • Other
  • 296 Views
  • 1 replies
  • 0 likes

Re: Songs are PLAYING but NO SOUND

I have sound on my Windows 7 computer, but no sound on my Nokia Windows Phone, using windows 8. Any help there ?

  • Casual Listener
  • I have sound on my Windows 7 computer, but no sound on my Nokia Windows Phone, using windows 8.  Any help there ?
  • user-removed
  • Not applicable
  • 682 Views
  • 1 replies
  • 0 likes
  • 682 Views
  • 1 replies
  • 0 likes