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Get help verifying your Premium for Family.
The mail with request of spotify to verify the home adress was on spam and now a family member is blocked for 12 months. How can I reactivate the account?
Hello,I recently upgraded to Premium so I could share Spotify with my mom. But if I'm listening to mine, she can't listen to hers, and vice versa. She was at work listening to her playlist, and I was at home searching songs, but I could HEAR what SHE...
PlanPremiumCountryslovakia/czechia i am trying to set my card as the one that is going to pay for my family’s plan, they live abroad. I have a slovak card and they are in czechia. Now i read it’s an issue, so how can i pay for their family subscripti...
When he accepts the invitation, he is not asked to verify his address (same as mine).
My Question or IssueHello. I have a family plan. Works perfect. I just noticed that only I (administrator), have access to free listening time for audio books. Im not a fan but my sister is a big listener. Can I remove myself as admin and switch to m...
Nose como aselo me pueden ayudat
i have invited my daughter, but when the adress verfication pops up and i type in the adress i have found on my account it gives me an error saying that all members must live at the same adress
When I try to join family premium, the address is not recognised and it says ‘there is a problem’ which then doesn’t allow me to join. I have tried various links and browsers but this outcome remains the same.
PlanPremiumeCountrygermany DeviceiPhone 11Operating SystemiOS 18 My Question or IssueHey I have an issue with adding my family to the plan. I write down the exact adress thats conected with my subscription, but it keeps telling me "you have to live o...
PlanPremiumCountryUSA My Question or IssueSo, I have a family of 7. So, right there already is over the 6 allowed in a family plan. My daughter just wanted to listen to spotify on the tv. She says she can't because my wife is listening to it in the c...
I have just discovered I can listen to audiobooks and started to listen to a book on my Spotify app on my PC. I have a family premium account. If I look on my phone I can see the audiobook listed in my library but there is a lock symbol which stops m...
My understanding is only the main or primary account on a family plan gets audiobook access. Is there a way to switch which account gets audiobooks or is there a way to change what account is the main/primary so they have access?
i have family plan and i sent a link to my brother. he entered our address but and i saw that it's the same address but it's still not working, we leave in the same house. i'm trying to find Spotify's support . please help me
Hello! I was on a duo account and upgraded to family premium. My sister was on my duo account and then re-invited to family account, but when she joined our family she lost all of her playlist data. PLEASE HELP! PlanFree/PremiumCountry Device(iPhone ...
None of the below information is required. However, the more you provide the easier it will be for us to try and help.PlanPremiumCountryUnited KingdomDevice(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Wind...
Recently, I was removed from the family plan I have been in for years without notice. After me and my family plan owner dug through our emails, we discovered it was due to an address verification issue. After adding my address to my account, I learne...
Hello everyone, I would like to remove my girlfriend from the Family subscription as we have split up. My question would be what happens to her account. Will her playlists etc. still be available or will they all be deleted? Best regards Gizmo
PlanPremiumCountryAustraliaDeviceSamsung fold 4Operating System For the last week ive been getting adverts that i have to skip. They are not part of the podcasts im listening to and are seperate files. Why is this happening now and how do i contact s...
My wife and I lives under the same roof, why did she got thrown out of our family plan due to the address don't match?!
I did a pause of 2 month in family premium subscription But now I lost my spotify kid history (playlist and likes)Do I have to explain my kid it is lost forever ?
I used the free trail run where I could not download music. I subscribed now for the Premium package but my problem is still not solved. Must I reload the app
I’ve been a Spotify Family member for years. I want to open a kids account for my 3 years old kid, because he loves to hear kids song. I don’t want to open an email account for a 3 years old. Guess what… Spotify kids is not available in Turkey. What ...