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Get help verifying your Premium for Family.
The mail with request of spotify to verify the home adress was on spam and now a family member is blocked for 12 months. How can I reactivate the account?
Hello,I recently upgraded to Premium so I could share Spotify with my mom. But if I'm listening to mine, she can't listen to hers, and vice versa. She was at work listening to her playlist, and I was at home searching songs, but I could HEAR what SHE...
My invite link to my 2 household family members isn't working. The link takes them to the page to submit the home address, and upon using the correct home address it then takes them to a page that says "There was a problem. Please try again later."
I seem to have lost the edit function on my playlist. I do have the premium subscription.
Hola, tengo cuenta premium y mi familia me acaba de invitar a una cuenta familiar. Tengo que cancelar mi suscripción premium individual?
PlanPremiumCountryUKDevice(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI am the principal account owner for our Premium Family account. I don't listen to Audio books bu...
PlanPremium FamilyCountryAustralia My Question or IssueHello everyone, this is rather embarrassing but is there a way to delete or remove podcasts and songs from the "Recently Played" and "Your Shows" category? I have a shared Premium Family account ...
My family members cannot listen to their own music playing. If their songs plays and I want to play a song on my device then it switches over to my device and stops playing on their devices. How do I fix this as I want every family member to play and...
PlanFamily premiumCountryUK My Question or IssueI’ve been on my dads family plan for at least two years now, and spotify have still been charging me 12 pounds a month, as well as charging my dad every month.How do I stop this? I don’t know where to c...
What is the minimum for a family plan ?
Unable to find an option to remove a member of my family premium subscription i don't know . I just see a strange name "j********************n" with two options "play explicit content" and "invite someone else"
Today I signed up for spotify kids and I thought you could pick song that the parents could approve as well? My child loves some songs by other artists that are not in your kids data base like Aalyiah these are songs that I would like to approve for ...
Hi all, I am a spotify user and subscribe Premium Family Plan. PlanPremium FamilyCountryIndonesia DeviceiPhone XS. 11, 12, 13Operating SystemiOS My Question or IssueI want to add another member to Family Plan, but when i send invitation link, and the...
He just gets the error "Something went wrong" with no additional information which is useless. Please help us figure this out, because I'm paying extra for this family plan.
Our. Family plan was cancelled automatically and all of us lost access to premium, so if we resubscribe to a family plan with the same manager, can the previous members join back or is it gonna be the 12 month delay?
I am currently on a family plan and am I’m wanting to leave my family account and start one with my wife, mom and I. Is there a way for my to remove my account from my current family plan and then create a new family account with my wife, she’s on he...
Hello, I'm trying to adding my family to my family plan but it is proving EXTREMELY FRUSTRATING. For some reason, Spotify can't find the home address when I try to add a member of my family to the plan using my unique family plan link. There's no opt...
How can I use Spotify Kids in Bulgaria? If this is not available - should I create a separate account for them to use?PlanFree/PremiumCountryBulgariaDeviceiPhone 15, iPadOperating SystemiOS My Question or IssueHow can I use Spotify Kids in Bulgaria? ...
PlanFree/PremiumCountryMauritiusDeviceLuoran M4S Music player Hi. I have a family account and I am trying to add my daughter to it. She uses an MP4 player. I sent her the invitation link via email (her MP4 player also has a web browser). When we open...
The email reset button keeps saying that email address is not associated with an account but it also won’t let me set up a new account because it says that email is already associated with an account.
I would like to request a copy of all my receipts/invoices sent to my email.I’ve confirmed our account information is correct. I’ve also checked my junk folder
PlanPremium My Question or IssueCannot find out how to open newly installed app and log in to profile other than profile manager's account. Also not possible to change profile while logged in.