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Get help verifying your Premium for Family.
The mail with request of spotify to verify the home adress was on spam and now a family member is blocked for 12 months. How can I reactivate the account?
Casual Listener
27648 Views
44 replies
4 likes
I have the family plan and I have to change the payment method to be able to pay it but I get an error, I tried credit and debit but it does not work with either of them
I have the family plan and I have to change the payment method to be able to pay it but I get an error, I tried credit and debit but it does not work with either of them
Moderator
434 Views
2 replies
0 likes
My Question or IssueTrying to add wife to family plan however, it keeps telling her that she's trying to log in from a different country as we're standing side by side in my kitchen in North Carolina
My Question or Issue Trying to add wife to family plan however, it keeps telling her that she's trying to log in from a different country as we're standing side by side in my kitchen in North C...
Spotify Star
553 Views
1 replies
0 likes
None of the below information is required. However, the more you provide the easier it will be for us to try and help.PlanFree/PremiumCountryNorwayDevice(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows...
None of the below information is required. However, the more you provide the easier it will be for us to try and help. Plan Free/Premium Country Norway Device (iPhone 8, Samsung Galaxy 9, Macbo...
Spotify Star
793 Views
3 replies
0 likes
My credit card expired, so payment is failing. I want to update my credit card, but as soon I try to update, I can only select 2 mobile networks (Telkom & Vodacom) where it asks for my cellphone number (which is not on these 2 networks, but MTN, anot...
My credit card expired, so payment is failing. I want to update my credit card, but as soon I try to update, I can only select 2 mobile networks (Telkom & Vodacom) where it asks for my cellphone ...
Spotify Star
390 Views
1 replies
0 likes
My Family Plan was cancelled due to an expired debit card. After I updated the payment details with the new card it automatically put me in the Individual plan (there was nowhere to select Family). I didn't even notice I was not on Family anymore. I ...
My Family Plan was cancelled due to an expired debit card. After I updated the payment details with the new card it automatically put me in the Individual plan (there was nowhere to select Family). I...
Spotify Star
570 Views
1 replies
0 likes
We now have a family plan and everyone switched smoothly from Spotify free to Spotify Family, except for one son. We have deleted it off his phone and tried again . I deleted him from the plan on my end and resent. On my end it says he’s on family pl...
We now have a family plan and everyone switched smoothly from Spotify free to Spotify Family, except for one son. We have deleted it off his phone and tried again . I deleted him from t...
Spotify Star
332 Views
1 replies
0 likes
quisiera que me cambiaran mi paquete familiar que tenia antes de favor
quisiera que me cambiaran mi paquete familiar que tenia antes de favor
Spotify Legend
250 Views
1 replies
0 likes
Did a clean reinstall following the specific Spotify steps. Doesn’t work for both data and wifi. Doesn’t work on all playlists (downloaded and non downloaded). Tried it on a friends phone. I have an iPhone 12 Pro, premium account, version 8.7.24.1451
Did a clean reinstall following the specific Spotify steps. Doesn’t work for both data and wifi. Doesn’t work on all playlists (downloaded and non downloaded). Tried it on a friends phone. I have an...
Spotify Legend
371 Views
3 replies
0 likes
I had recently upgraded from premium to premium duo, after purchasing it was taking very long to load the 2nd step that is adding the address, after closing the window, I am not able to find any option to control my duo account.
I had recently upgraded from premium to premium duo, after purchasing it was taking very long to load the 2nd step that is adding the address, after closing the window, I am not able to find any opti...
Moderator
256 Views
1 replies
0 likes
Hace 3 días que estamos intentando que la cuenta de mi hija se adhiera a la mía, y cuando entramos através del enlace, cuando ponemos la dirección declarada de nuestra casa dice que no coincide con la mía ( que es la titular)
Hace 3 días que estamos intentando que la cuenta de mi hija se adhiera a la mía, y cuando entramos através del enlace, cuando ponemos la dirección declarada de nuestra casa dice que no coincide con l...
Moderator
471 Views
1 replies
0 likes
Pouvez-vous m'envoyez un mail avec un code pour que je puisse réserver mes places pour le concert de DAMSO à Bruxelles?
Pouvez-vous m'envoyez un mail avec un code pour que je puisse réserver mes places pour le concert de DAMSO à Bruxelles?
Spotify Legend
297 Views
1 replies
1 likes
My gf is currently living in the same household as me and when i try putting the same address that i put for my sis under the family premium is shows that is not the same?
My gf is currently living in the same household as me and when i try putting the same address that i put for my sis under the family premium is shows that is not the same?
Moderator
230 Views
1 replies
0 likes
necesito ayuda
necesito ayuda
Moderator
175 Views
1 replies
0 likes
Cancele la suscripción justo después de que se me hizo el cobro a mi tarjeta y ahora no tengo premium y no se me ha realizado ningún reembolso
Cancele la suscripción justo después de que se me hizo el cobro a mi tarjeta y ahora no tengo premium y no se me ha realizado ningún reembolso
Moderator
210 Views
1 replies
0 likes
I don't have contact with my current family plan manager to remove me from her plan, and I want to join a different family plan.
I don't have contact with my current family plan manager to remove me from her plan, and I want to join a different family plan.
Spotify Star
400 Views
1 replies
0 likes
Hi,Something went wrong with joining our family plan and I got a new link. But when I try to use it, I get a message "You can't join this plan". I'm not connected to the family plan now, so can you please help me join?The old link is expired and the ...
Hi, Something went wrong with joining our family plan and I got a new link. But when I try to use it, I get a message "You can't join this plan". I'm not connected to the family plan now, so can y...
Spotify Star
227 Views
1 replies
0 likes
We have a home that is used for short term rentals. We have a google home set up there, so when guests play music, it shows up on my spotify, and I can't use it. What is the easiest solution? Create a cabin account with separate email address?
We have a home that is used for short term rentals. We have a google home set up there, so when guests play music, it shows up on my spotify, and I can't use it. What is the easiest solution? Create ...
Spotify Star
687 Views
3 replies
0 likes
I HAVE NO WAY TO ADD OR DELETE MEMBERS - MY DAUGHTER GOT KNOCKED OFF AND HAS TO CREATE NEW ACCOUNT AS HER OLD EMAIL IS NO LONGER. I NEED TO SEND HER AN INVITE AND I HAVE NO FUNCTION ON "MANAGE PLAN" ON MY ACCOUNT. HOW CAN I SEND HER AN INVITE AS WE A...
...LAN" ON MY ACCOUNT. HOW CAN I SEND HER AN INVITE AS WE ARE PAYING FOR FAMILY AND ONLY USING 6 PEOPLE? THANK YOU
Spotify Star
281 Views
1 replies
0 likes
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Spotify Star
559 Views
1 replies
0 likes
I want to use Sportify,but only have a debit card
I want to use Sportify,but only have a debit card
Spotify Star
390 Views
1 replies
0 likes
