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The mail with request of spotify to verify the home adress was on spam
and now a family member is blocked for 12 months. How can I reactivate
the account?
Hello,I recently upgraded to Premium so I could share Spotify with my
mom. But if I'm listening to mine, she can't listen to hers, and vice
versa. She was at work listening to her playlist, and I was at home
searching songs, but I could HEAR what SHE...
Guten Tag, heute wrude mein Spüotify Premium Account abgewiesen weil die
Zhlung nicht getätigt werden konnte!An der Zahlweise
(Paypal/hinterlegtes Konto) hat sich jedoch nichts geändert.Ich habe
lediglich eine Kreditkarete und ein weiteres Konto aus ...
Guten Tag, heute wrude mein Spüotify Premium Account abgewiesen weil die Zhlung nicht getätigt werden konnte! An der Zahlweise (Paypal/hinterlegtes Konto) hat sich jedoch nichts geändert....
I have spotify family and am getting frustrated with my children's music
suggestions coming onto my feed. They are definitely logged into their
own accounts so am at a loss as to why it could be happening. Does
anyone know how to stop this?
I have spotify family and am getting frustrated with my children's music suggestions coming onto my feed. They are definitely logged into their own accounts so am at a loss as to why it c...
I see on family list 'Sptf' as member - how to check who is it ?What's
more - when I remove one of those and add new (named) member after some
time 'Sptf' appears again and throw out that member.
I see on family list 'Sptf' as member - how to check who is it ? What's more - when I remove one of those and add new (named) member after some time 'Sptf' appears again and throw o...
Hi guys! I have a problem: me and my falks got two homes, because of
work.Me and my enlarged family travel between Ireland and Itay all the
time and we're never in the same place all together.So. Is it possible
to insert both our addresses? Thank you...
Hi guys! I have a problem: me and my falks got two homes, because of work. Me and my enlarged family travel between Ireland and Itay all the time and we're never in the same place a...
Brother and I decided to start a family plan, he was currently paying
for his own premium. When I sent him a link to signup on the family
plan, the link just opens up his current spotify. can he signup through
my family plan, but still have access to...
Brother and I decided to start a family plan, he was currently paying for his own premium. When I sent him a link to signup on the family plan, the link just opens up his current spotify. can he s...
So I've bought a Spotify Premium voucher, and thought I can use the 60
euros to pay for 3 months of family premium instead of 6 months of
premium. But now it seems that it only added 6 months of premium and
does not allow to upgrade my account to fam...
So I've bought a Spotify Premium voucher, and thought I can use the 60 euros to pay for 3 months of family premium instead of 6 months of premium. But now it seems that it only added 6 months of p...
PlanPremiumCountryLatviaDevice(multiple)Operating System(Windows 10, OS
11, Android, IOS) My Question or IssueMy Family Mix doesn't fill up,
although the feature appeared after I was on a family subscription with
my family members. We use spotify reg...
Plan Premium Country Latvia Device (multiple) Operating System (Windows 10, OS 11, Android, IOS) My Question or Issue My Family Mix doesn't fill up, although the feature appeared a...
PlanFamily PremiumCountryNew ZealandDeviceHuawei P30Operating
SystemAndroid v. 9 My Question or IssueI recently discovered the family
mix playlist which has been cool to see what everyone else listens to
and similarities between family members. Howev...
Plan Family Premium Country New Zealand Device Huawei P30 Operating System Android v. 9 My Question or Issue I recently discovered the family mix playlist which has been c...
PlanPremiumCountryUnited StatesDeviceiPhone 7 PlusOperating SystemiOS 10
My Question or IssueMy family just switched to the family premium
subscription, and I just switched to it from my student discount. I was
just checking to see if only the family...
Plan Premium Country United States Device iPhone 7 Plus Operating System iOS 10 My Question or Issue My family just switched to the family premium subscription, and I just switched t...
I've canceled his premium account and have tried moving him over to my
plan but it always returns "There was a problem Try Again Later" ; I
have tried on incognito, another device and school computer, nothing
works.Now wat?
I've canceled his premium account and have tried moving him over to my plan but it always returns "There was a problem Try Again Later" ; I have tried on incognito, another device and school computer...
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro
late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My
Question or IssueI'm trying to join my friend's duo plan, the adress is
right and it's my current position but...
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I'm try...
PlanPremium for FamilyCountryBelgiumDeviceOne plusOperating Systendroid
Oreo My Question or IssueHow come that I can see my daughter's listening
history and all the rest of her music on my phone? I took Premium for
Family to get rid of this.
Plan Premium for Family Country Belgium Device One plus Operating Systendroid Oreo My Question or Issue How come that I can see my daughter's listening history and all the rest o...
Plan: FamilyFree/Premium: Premium Country: Germany Device(Samsung Galaxy
Note 3)Operating System(Android 5) My Question or IssueI confirmed my
current address today after logging in to Spotify.Then I invited my son,
i.e. sent him the link created by ...
Plan: Family Free/Premium: Premium Country: Germany Device (Samsung Galaxy Note 3) Operating System (Android 5) My Question or Issue I confirmed my current a...
PlanPremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late
2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) When I try
to input my address for the spotify family invitation (both map tracking
and manual), it says "there was a ...
...or the spotify family invitation (both map tracking and manual), it says "there was a problem please try again later". I also tried following the same process on my phone, with the same result. How do I...
PlanPremiumCountrySverigeDevice(iPhone 8, Samsung Galaxy 9, Macbook Pro
late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My
Question or IssueHur fungerar premium family när man har delad vårdnad
och barnen har olika dresser?
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro
late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My
Question or IssueWe used the same account so we have many playlists. Now
using the family premium the other fa...
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro
late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My
Question or IssueI fully and completely agree with the complaints about
the situation with the premium plans a...
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I fully...
Hi i already had myself and 1 family member in our family account and I
have recently added 2 more members but on the android app the 2 new
members will not show as members in the family mix playlist and none of
their song show. I have read all the h...
Hi i already had myself and 1 family member in our family account and I have recently added 2 more members but on the android app the 2 new members will not show as members in the family mix p...
Son had spotify but has now joined family accountand he has lost his
username and been allotted an 11 digit number.How can I change this to
his name please or contact spotify to get them to change
please.ThanksSpeedo
Son had spotify but has now joined family accountand he has lost his username and been allotted an 11 digit number. How can I change this to his name please or contact spotify to get them to c...
If not the ability to restrict explicit content and music, is there any
way to at least see what my kids are listening to? This seems like a
bare minimum functionality workaround.
If not the ability to restrict explicit content and music, is there any way to at least see what my kids are listening to? This seems like a bare minimum functionality workaround.