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Get help verifying your Premium for Family.
The mail with request of spotify to verify the home adress was on spam and now a family member is blocked for 12 months. How can I reactivate the account?
Hello,I recently upgraded to Premium so I could share Spotify with my mom. But if I'm listening to mine, she can't listen to hers, and vice versa. She was at work listening to her playlist, and I was at home searching songs, but I could HEAR what SHE...
HiI'm trying to change my address from UK to Australia on my Family Subscription but apparently I need to cancel my existing account and create a new one. Will I be able to import my playlists from my old account into my new one? And how would I do t...
Wenn jemand falsche Daten angibt, werden dann alle Accounts komplett gelöscht ?Oder wird nur das premium Abo gelöscht, sodass man seinen Account immernoch als free User benutzen kann? Je someone enters wrong Data, will all Accounts be deleted?Or will...
I joined the family account a week or so ago and I was asked to verify my address by email.I forgot to verify the address and spotify have now removed premium from my account which I believe is a necessity when joining the family plan.So now I can't ...
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
PlanFree/PremiumCountryBrazilDeviceMotorola OneOperating SystemAndroid 9 My Question or IssueHi, a family member of mine has signed the Premium for Family plan and sent me the invitation via email, but when try to join, a message in red appears sayin...
PlanPremiumCountryUKDeviceSamsung Galaxy 8Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
I had the premium for family acc with 5 people connected to it. Today was the day to pay the next (second) month and everyone was deleted from the plan. I've sent them the invitations again but now they can't enter the family. I don't know what happe...
No puedo iniciar plan familiar. Acepto invitación, introduzco datos pero no me acepta la entrada.
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Planfamily premiumCountryTurkeyMy wife has changed her mail address and does not remember her password.The previous adress does not exist anymore.How can i change her spotify email address in this case?
Me and my family was using spotify premium last month within old address.We moved new house right now our adress is different from last one.So my family just disconnected from last address's account but they can'T join this new premium because of '' ...
I am a member of a family account. But I want to leave the exceed one and create a new one. I wonder if I lose my Playlist etc. How should I chance my family account? PlanPremiumCountryTurkey DeviceSony Xperia Operating System(Android My Question or ...
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
PlanFamily PremiumCountryIreland Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) Recently upgraded to Family premium. When we each listen to our music on our devices it interrupts other...
PlanPremium FamilyCountrySpainMy Question or IssueMy family changed their address recently. We canceled the family plan to create it in the new address.It is impossible for us to validate my father's account, it indicates in the invitation that the a...
PlanPremiumCountryGermanyDeviceSamsung Galaxy S10, Desktop (Windows 10)Operating System(Android Pie One UI, Windows 10) My Question or IssuePreviously, I use premium for students and pay 5 EUR per month. A friend of mine wants to send me an invitatio...
Plan Family PremiumCountry SingaporeDevice Sony XZ1Operating System Android My Question or IssueWe recently cancelled our family subscription due to some reasons and wanted to resubscribe back. However, upon subscription our address was not prompted ...
PlanFree/Premium > FamilyCountryAUSDeviceiphone, Macbook ProOperating SystemiOS, macOS My wife used an email address for my Spotify account in the US. This invite has been cancelled and resent to the email I use in Australia. I haven't received the i...
Hi, I've signed up for Premium for Family and need to create a subaccount for my daughter, however I've tried creating a free account in three different browsers now (Opera 60, Safari 12.1.1 and Firefox 67.0.1, all on macOS 10.14.5) and each time it ...