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Get help verifying your Premium for Family.
The mail with request of spotify to verify the home adress was on spam and now a family member is blocked for 12 months. How can I reactivate the account?
Hello,I recently upgraded to Premium so I could share Spotify with my mom. But if I'm listening to mine, she can't listen to hers, and vice versa. She was at work listening to her playlist, and I was at home searching songs, but I could HEAR what SHE...
PlanPremium FamilyCountry NL My Question or Issue I have a premium family play for a while now. For unknown reasons I hear commercials comming through on some playlists, which is annoying if you pay to not hear commercials My account details clearly ...
Hi, I have the family premium on my phone and I am trying to add my parents to it however it won't work. I have logged out of my account and their 'free' account. I have sent the invite, but when I click on the invite, it takes me to the log in page ...
Right now I have spotify premium, I used a free trial way back when I first signed up. Now i want to upgrade to premium for family, and it will not allow me because i have previously used a free trial. I don't need the trial period, I just want the f...
My mother recently moved back in with us in Istanbul, Turkey after living in Greece. I tried to add her to our family account but it says she needs to be in the same location as us.SHE IS! How can this be resolved? PlanFamily PremiumCountryTurkey/Gre...
PlanPremium FamilyCountryGermanyMy Question or Issue I have a voucher and would like to use it to pay for my Spotify Family account.I saw in the Help, that this is for some reason not possible.Please fix that! It does not make sense and gives a bad c...
My Question or IssueHi, I changed from premium to family premium yesterday, I have sent a link to my wife but it wont add her to my family group saying you already have family membership but she hasn't shown up on my family account list, also there i...
I added my School info but got charged the full price. It charged me a day early also
My Question or IssueI have created a Free account and am trying to upgrade to Family Premium. Every time I try to add my credit card to complete the upgrade, I get the message "Payment Failed. Try again, or use a different payment method". The card i...
PlanFamily PremiumCountryUSDeviceiPhone/AlexaMy Question or IssueOk, please try to follow me here. Before upgrading to the Family plan a few days ago we used one account for me, my wife and my youngest. We have an Echo, a Dot and a Kids's Dot. Whenev...
I have sent 9 invites to the same familymember, but still it wont work? I have tried to cancel the invite every time and resend a new, still it wont. What happens is that my computer is working for minutes, nothing happening, I have to exit the "sign...
I go into the screen where I can see members but when I try to Invite It says "331 - Tuh! Bir sorun oldu, lutfen yeniden dene" Which means "331 - Oops! An error occured, please try again". At first try it was like invitations sent but no one got it. ...
I have Parrot Asteroid car multimedia player with i play spotify. Now when family premium account wont login and require premium account. Do i have to downgrade family premium to premium to continue using the player ?
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Hi there I just did the same....accidentally removed my daughter from Family Premium....and now all her Playlists are not there ???? Please help.....having a nightmare!! Tim
PlanFamily PremiumCountryPhilippinesDeviceHuawei P30 LiteOperating SystemAndriod Pie My Question or IssueHow to avail 1 year subscription of Family Premium? Does it have a 1 year subscription?
Hej!Jag har bytt från Premium till Premium till Premium Family för att slippa slåss om samma konto med min dotter. Jag har skickat ett inbjudningsmejl till henne. När vi klickar på "Acceptera inbjudan" i mejlet så kommer vi till en sida där vi anting...
PlanPremiumCountry : Turkey Device(iPhone 8 and a computer)Operating System(iOS 13.1.3 and Windows 7.) My Question or Issueİ am trying to open “Account—> Premium for Family” page. İ want to control my family members and need to change my adress. i ad...
I recently was removed from a family plan and I have lost all of my data. My liked songs is what I especially would like to recover. Please assist me on how to recover all my data.
PlanFree and after PremiumCountryLT and IT Device(iPhone 7 and iPhone X)Operating System(iOS 10) My Question or IssueHello,I want to take Premium Family for me and my boyfriend. However, I can see that is written "6 Premium accounts for family member...
PlanFamily PremiumCountrySingaporeDeviceNote 8Operating System Android Version 9 My Question or IssueSpotify hangs on Family Mix screen and doesn't allow play or next steps