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Get help verifying your Premium for Family.
The mail with request of spotify to verify the home adress was on spam and now a family member is blocked for 12 months. How can I reactivate the account?
Hello,I recently upgraded to Premium so I could share Spotify with my mom. But if I'm listening to mine, she can't listen to hers, and vice versa. She was at work listening to her playlist, and I was at home searching songs, but I could HEAR what SHE...
PlanFamily PremiumCountryEstonia My Question or Issue I joined with family account and it worked well about 2 weeks, when the address confirmation mail came. I live in the same address with my sister who has famili premium, and afer entering the addr...
Hi! Could someone help me? My name has changed since i put my uncle at my plan.Oi! Alguém pode me ajudar? Meu nome mudou desde que eu coloquei meu tio em meu plano familiar.
Since of this month, I've been kicked out of a Spotify Family account. So it seems, because the admin can't see my account in his Spotify Family plan. At the same time, when I log into my account, Spotify tells me I am in a Family account. Which is a...
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI just changed plans from Premium to Premium for Family. I also had my Hulu account linked. I...
PlanPremiumCountryPolandDeviceMi 5Operating SystemAndroid 7.0 My Question or IssueI can't use my premium account. Your system kick me out of my premium for family.
FamiliarPremiumPERU Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) tengo Problemas para configurar a mis familiares , les aparece que no se pueden conectar . Ellos estuvieron conectado...
PlanPremiumCountry Device(iPhone Operating System(iOS 10) My Question or Issue I have the family plan right now but I want to switch to the 99 cents for 3 months promotion. For some reason, the promotion doesn't show up for me. Do I need to cancel th...
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueCan’t add members to existing family account
PlanPremiumCountryGermany My Question or IssueI have Premium family for a while now, but this month all of a sudden my brother got kicked out of it because he couldn't confirm the adress, it still doesnt work even if i try to invite him again. I didn...
I can't log in my account. Error code 117 - A firewall may be blocking Spotify. Please update your firewall to allow Spotify. Please help!!!!! Premium FamilyCountry: the U.S. but currently in China using Astrill VPN DeviceMacbook Air Operating System...
Eu usava o plano familiar junto com o meu irmão e, após solicitarem a confirmação do endereço, me removeram do dia para noite. Moramos na mesma casa e eu preenchi o mesmo endereço de sempre. Seria possível me indicar o motivo e consertar o problema?
PlanPremiumCountryBrasilDeviceSamsung Grand Prime 2Operating SystemAndroid My Question or IssueOi, 2 meses atrás tentei sair de um plano familiar e o spotify diz que saí, fui em gerenciar plano, alterar ou cancelar, cancelar o premium e quero e, entã...
I upgraded my account to premium family but we can not listen offline on ipods, why? That was one of the main reasons for upgrading. I'll cancel all together if it doesn't serve its purpose. PlanFamily premium
PlanPremium family Country Netherlands Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) Hi there, i have a family account but my daughters don’t receive the invite on their Hotmail accou...
Hello, I have a question about the Premium Family package, I have invite my brother account to join the Premium Family, I send the invitation and he fill the form and he success join the package. But in a few day he gone from the list automatically, ...
PlanPremiumCountryUnited KingdomDeviceSamsung Galaxy 8Operating SystemNot sure My Question or Issue
PlanPremiumCountryCanada My Question or Issue Ive ordered my google mini from the promotion but forgot my civic address, its been returned to sender and im trying to see if theres a way to send me another one. Ive contacted google and they said that ...
PlanPremium for FamilyCountryHondurasDeviceiPhone6Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI received an email asking for confirmation on my address in regards to my family plan. I did not see this message within th...
My Question:Hello, i try to add my daughter and my brother to my spotify family subscription, but they are banned from it because spotify can’t confirm address and I don’t remember how I wrote it to my account (address format). i have no time to canc...