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Get help verifying your Premium for Family.
Hello,I recently upgraded to Premium so I could share Spotify with my mom. But if I'm listening to mine, she can't listen to hers, and vice versa. She was at work listening to her playlist, and I was at home searching songs, but I could HEAR what SHE...
Hello,I was signed up as a Spotify Premium Client on my own. Now we have a Spotify Premium Family Account.I can't find, if the payment automaticcaly stoped by changing my account. Otherwise I have to pay double.Kind regards,Yvonne Bakkenes
I’m part of a premium family account, a member not the bill payer. My premium has randomly stopped work and is now showing as a free account. Everyone else’s account is still showing as premium apart from mine. How can I sort this out - we are paying...
My uncle sent me the invitation but when I accept the invitation and after I put my name and all of that information, the page saids that I can't join because it isn't possible... what I supposed to do? I won't open another account... please I need h...
Hi there,I am using Spotify Family since it started in Germany. Today unfortunately my family said, they can not use Spotify anymore.After I checked my account, I saw that no adress is shown in the 'manage family account' site.I re-invited them but t...
I can't invite anyone in my family because when I hit the "Go" button to Add Family Members, all I get is a blank screen. See attached. Been this way since last night.
Good morning. Im trying to add a member to familiar but when she got the message to join say have an error, can help me with that?
My wife and I both had free plans and this Christmas our son purchased a gift code for us for one year of Premium. (He thought it was for the Family plan, but apparently not). I used the gift code to upgrade my account so I now have a one year Prime ...
Two months ago I subscribed to a one year premium acount, since would give me a discount.Now I'm moving in with my girlfriend, so I wanna change it to a Family Acount, we're both Premium subscribers.I'm reading the Help pages and this "upgrade" seems...
I upgraded to family account last week and sent my husband the invite. He set himself up and it worked fine first time but since then as soon as one of us starts using Spotify the other can’t use it at the same time. Any idea?
I pay for Spotify family premium. I've also already added family members. Today I went into my account to add another member but it now says I have Spotify premium, not premium family.
When my family clicks the "accept invite" link, it doesn't bring them to a link to put in the code. It just shows my credit card information and asks if it i want to update any info.
I cannot invite my family members in my Premium Family. After answering the confirmation and submit button, a screen window pops up that only family members living in the same address is allowed. However, we, my family members are all giving the same...
Hello Spotifyians, I managed to mess up my family subscription and join the wrong one, afterwards left immediately. I now can not join the family subscription my girlfriend's in. Can this block be lifted somehow? Kind regards
"Something went wrong, and yourw unable to join this family plan" error message
TO whomever it may concern, I am having though time to include people from my home to access into Spotiy premium family... The account that offers family platinum is bariskorlu and the invited account is "removed sensitive information /L" who has bee...
Hi there, I have myself, my mom and my three siblings on a Family Plan. I just added my siblings today, and I was listening to music through the Spotify app on my phone. Midway through a song, the "devices" window pops up saying I can listen to music...
Hello, I was paying for premium until my father said he was going to do a family pack. I checked the faq and I had to cancel my current sub, so I did. But now I haven't received any mail for joining the family plan. Not even in spam. Anyone that can ...
Can I add a Family Member (sister) who resides in another county to our Spotify Family Premium Account? Or how can I allow her to access Spotify Premium where I cover the costs for her even though we reside in different countries ie: Australia and Ne...
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I live the same adress with my cousin. He send me a family invitation 3 days ago .I opened mail and accept the invite and my account upgrade premium. But yesterday i received an email which told me "we cannot verified you and your invitator live same...