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Premium Family

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Forum Posts

Solved!! Can't Use 2 Devices Simultaneously??

Hello,I recently upgraded to Premium so I could share Spotify with my mom. But if I'm listening to mine, she can't listen to hers, and vice versa. She was at work listening to her playlist, and I was at home searching songs, but I could HEAR what SHE...

Casual Listener

JillianWilkie

Regular

179188 Views

32 replies

9 likes

  • 179188 Views
  • 32 replies
  • 9 likes

Family Plan with a different country issue

PlanFree/PremiumCountry Canada, United States My Question or IssueI recently moved from the United States to Canada. After reading up on the steps to take to change my family account from US to Canada I still seem to have some problems. I canceled my...

Visitor

Plan Free/Premium Country  Canada, United States     My Question or Issue I recently moved from the United States to Canada. After reading up on the steps to take to change my family...

Noah

Spotify Star

2454 Views

3 replies

0 likes

  • 2454 Views
  • 3 replies
  • 0 likes

Unable to join Premium for family

PlanPremiumCountry MalaysiaDeviceSamsung Galaxy J7 PrimeOperating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I am unable to join the Premium for Family plan despite the invite being sent ot me. The other members were able to j...

Casual Listener

...remium for Family plan despite the invite being sent ot me. The other members were able to join the plan once the invite has been sent. I have tried multiple times but yet to no avail.  I hope t...

Noah

Spotify Star

514 Views

3 replies

1 likes

  • 514 Views
  • 3 replies
  • 1 likes

Superuser Contribution Queue stopped working

PlanPremium DeviceSamsung Galaxy J3, HP Notebook Operating SystemWindows 10 My Question or Issue I recently got Spotify premium, and as of a few days ago, Spotify won't allow me to add songs to my queue. When I look under options for a song (the 3 do...

Casual Listener

Plan Premium   Device Samsung Galaxy J3, HP Notebook   Operating System Windows 10   My Question or Issue  I recently got Spotify premium, and as of a few days ago, Spot...

Alfredo

Roadie

782 Views

3 replies

0 likes

  • 782 Views
  • 3 replies
  • 0 likes

Superuser Contribution Lost Premium despite verification

Ich war Mitglied bei Spotify Family, und habe nach ca. 3 Wochen eine E-Mail bekommen, wegen dem Konto verifizieren, was ich auch gemacht habe.(Habe Screenshots gemacht). Nun habe ich aber nach der einen Woche, die ich dafuer Zeit hatte kein Premium m...

Newbie

Ich war Mitglied bei Spotify Family, und habe nach ca. 3 Wochen eine E-Mail bekommen, wegen dem Konto verifizieren, was ich auch gemacht habe.(Habe Screenshots gemacht). Nun habe ich aber nach der e...

Alfredo

Roadie

734 Views

5 replies

0 likes

  • 734 Views
  • 5 replies
  • 0 likes

Superuser Contribution plan familiar

Hola, tengo un plan familiar mensual y que cambiaré al año, ahora no me aparece la opción de pagarlo 1 vez al año, me podrian pasar a enlace? por favor

Casual Listener

Hola, tengo un plan familiar mensual y que cambiaré al año, ahora no me aparece la opción de pagarlo 1 vez al año, me podrian pasar a enlace? por favor 

SergioDavid

Roadie

439 Views

1 replies

0 likes

Other
  • 439 Views
  • 1 replies
  • 0 likes

Family Plan was charged even if I didn't start it

PlanPremium My Question or Issue Hello, Today I logged into spotify page and I noticed I'm paying for the family plan since two months. I don't know why I haven't noticed it earlier but I didn't start this family plan and I didn't even know it exists...

Visitor

  Plan Premium   My Question or Issue  Hello,  Today I logged into spotify page and I noticed I'm paying for the family plan since two months. I don't know why I haven't n...

Maxim

Spotify Star

292 Views

1 replies

0 likes

Other
  • 292 Views
  • 1 replies
  • 0 likes

family premium horror nightmare

PlanFree/PremiumCountryUK Deviceiphone XOperating Systemios 11.4 I decided to upgrade from premium to family. I naively filled the address without thinking it was going to be asked every member and that I wouldn't be able to change it or read it late...

Music Fan

Plan Free/Premium Country UK  Device iphone X Operating System ios 11.4   I decided to upgrade from premium to family. I naively filled the address without thinking it was going t...

TobiasYoung

Composer

422 Views

1 replies

0 likes

  • 422 Views
  • 1 replies
  • 0 likes

Family Account Query?

Hi, I have a premium account and wanted to upgrade this to a family account so my sister can use this as well. However, after looking into this I have seen that you need to be all living at the same address as eachother. I was wondering as we live at...

Newbie

   Hi,   I have a premium account and wanted to upgrade this to a family account so my sister can use this as well. However, after looking into this I have seen that you need to b...

Maxim

Spotify Star

362 Views

1 replies

0 likes

  • 362 Views
  • 1 replies
  • 0 likes

Family Subscription - Unable to add family member

PlanFamily PlanCountry USDevice(iPhone 7)Operating System(iOS 10) My Question or Issue Sent an invite to family member. They receive link, when clicking on Accept Invitation, rhey are redirected to a logon site. Nowhere to put invite code, only login...

Newbie

Plan Family Plan Country  US Device (iPhone 7) Operating System (iOS 10)   My Question or Issue  Sent an invite to family member. They receive link, when clicking on Accept I...

Noah

Spotify Star

562 Views

1 replies

0 likes

Adding Member
  • 562 Views
  • 1 replies
  • 0 likes

Superuser Contribution Cannot Join Family Membership

Hello,I had a family account and can send invitations to new members. But when I try to send it to my wife's current spotify accound which is free at the moment she can not join with same adress other new members join.

Newbie

Hello, I had a family account and can send invitations to new members. But when I try to send it to my wife's current spotify accound which is free at the moment she can not join with same adress o...

Julian

Moderator

876 Views

1 replies

0 likes

join
problem
  • 876 Views
  • 1 replies
  • 0 likes

Problem with my family premium

hello,I shared a account with my mom but I couldn’t listen music at the same time she did, so we made an family account so that we both can listen music at the same time. For a few weeks this worked but now I can’t listen music at the same time as my...

Newbie

hello, I shared a account with my mom but I couldn’t listen music at the same time she did,  so we made an family account so that we both can listen music at the same time. For a few weeks t...

Bittencourt

Spotify Star

642 Views

1 replies

0 likes

can not listen at the same time with my mom
Family premium account
problem
  • 642 Views
  • 1 replies
  • 0 likes

i want to upgrade to premium family

My Question or Issue I want to upgrade to premium family but i am devorced and my children are registered on the adres of my ex. They are living with me for half of the time. Can i get a family account or is this not possible?

Newbie

    My Question or Issue  I want to upgrade to premium family but i am devorced and my children are registered on the adres of my ex. They are living with me for half of the time. C...

Keanu_C

Community Legend

372 Views

1 replies

0 likes

  • 372 Views
  • 1 replies
  • 0 likes

Spotify payment

Hi, I was using spotify premium with the special offer of 0.99 TL/month for last 3-4 months but all of a sudden without any warnings payment jumped to the 6.99 TL. When I got this special offer I am certain that it said 1 year deal. So why is this ha...

Newbie

Hi, I was using spotify premium with the special offer of 0.99 TL/month for last 3-4 months but all of a sudden without any warnings payment jumped to the 6.99 TL. When I got this special offer I am ...

Keanu_C

Community Legend

372 Views

1 replies

0 likes

Student
  • 372 Views
  • 1 replies
  • 0 likes

You are unable to join this Family Package

Hey Guys, I recently was having trouble with my brother going into the Spotify Family feature after he was removed, because he was supposed to verify his email but he didn't do it. We tried to invite him back but it didn't work. Solution: https://sup...

Casual Listener

  Hey Guys, I recently was having trouble with my brother going into the Spotify Family feature after he was removed, because he was supposed to verify his email but he didn't do it. We tried t...

Bittencourt

Spotify Star

505 Views

1 replies

2 likes

Spotify family
  • 505 Views
  • 1 replies
  • 2 likes

Superuser Contribution Family Membership causing Discord issues

PlanPremiumCountryCanadaDevicePC, DiscordOperating SystemWindows 10, Android Nougat My Question or IssueMy family uses the family premium, and I link my discord to my spotify. We all use seperate accounts, but when my sister listens to music on her a...

Casual Listener

Plan Premium Country Canada Device PC, Discord Operating System Windows 10, Android Nougat   My Question or Issue My family uses the family premium, and I link my discord to my s...

SergioDavid

Roadie

559 Views

1 replies

0 likes

Discord
PC
  • 559 Views
  • 1 replies
  • 0 likes

Problemas plano familiar premiun

Estou com problemas no meu plano familia,Não consigo por no plano minhas mulher e as pessoas q moram comigo.Mando o convite eles colocam o endereço q é igual o meu.Mas fala q não da.

Newbie

Estou com problemas no meu plano familia, Não consigo por no plano minhas mulher e as pessoas q moram comigo. Mando o convite eles colocam o endereço q é igual o meu. Mas fala q não da.   &...

Bittencourt

Spotify Star

354 Views

1 replies

0 likes

  • 354 Views
  • 1 replies
  • 0 likes

family plan member being removed

PlanPremiumCountry HK My Question or Issue my family member is being removed from plan. And she can't access the premium plan even I re-invited her even we are living in the same address.Please advise.

Casual Listener

Plan Premium Country  HK       My Question or Issue  my family member is being removed from plan.  And she can't access the premium plan even I re-invited her e...

Bittencourt

Spotify Star

575 Views

1 replies

0 likes

familyplan
  • 575 Views
  • 1 replies
  • 0 likes

Error - We're all mixed up

I am not able to setup a Family premium Plan. It keeps giving me the Error: "We're all mixed up. Please try again later." This is under a new email address that I just setup through Spotify. Any Ideas?? My Question or Issue

Visitor

  I am not able to setup a Family premium Plan.  It keeps giving me the Error: "We're all mixed up.  Please try again later."  This is under a new email address that I just s...

user-removed

Not applicable

2015 Views

2 replies

0 likes

  • 2015 Views
  • 2 replies
  • 0 likes

Superuser Contribution Family members ejected out of my family subscription.

Hello,I've been using the family subscription for well over a year now in Brazil without any issues. However, just a few weeks ago all my family members were removed from it because spotify "couldn't verify they lived at the same address". Spotify se...

Casual Listener

  Hello, I've been using the family subscription for well over a year now in Brazil without any issues. However, just a few weeks ago all my family members were removed from it because s...

Alfredo

Roadie

1238 Views

5 replies

0 likes

Family member removed
  • 1238 Views
  • 5 replies
  • 0 likes