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Premium Family

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Forum Posts

Solved!! Can't Use 2 Devices Simultaneously??

Hello,I recently upgraded to Premium so I could share Spotify with my mom. But if I'm listening to mine, she can't listen to hers, and vice versa. She was at work listening to her playlist, and I was at home searching songs, but I could HEAR what SHE...

  • Casual Listener
  • JillianWilkie
  • Regular
  • 93386 Views
  • 32 replies
  • 5 likes
  • 93386 Views
  • 32 replies
  • 5 likes

Hei

Min barn kan ikke komme på min spoty famyli hva er problem 

  • Visitor
  • Min barn kan ikke komme på min spoty famyli hva er problem  
  • 43 Views
  • 0 replies
  • 0 likes
  • 43 Views
  • 0 replies
  • 0 likes

I can’t play Max Richter on my account

I can play other songs and Albums but all of Max Richters music will not play. I have logged out of my account and back in.

  • Visitor
  • I can play other songs and Albums but all of Max Richters music will not play. I have logged out of my account and back in.
  • Maxim
  • Spotify Star
  • 57 Views
  • 1 replies
  • 0 likes
  • 57 Views
  • 1 replies
  • 0 likes

Adding family to family account

I had a family account and changed to standalone premium. Then my daughter wanted access again so I've changed it back to family again. Since doing so my daughter can't sign up again as it's saying her email address is already linked to an account (m...

  • Visitor
  • I had a family account and changed to standalone premium. Then my daughter wanted access again so I've changed it back to family again. Since doing so my daughter can't sign up again as it's saying h...
  • Maxim
  • Spotify Star
  • 100 Views
  • 1 replies
  • 0 likes
  • Premium for Family
  • 100 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution How do i make a kids account?

PlanPremium familyCountryNorwayDevicePC / Huawei p30 pro / google pixel 6 proOperating SystemWindows 11 / AndroidMy Question or IssueI've upgraded my account to family premium, but when I go to Manage plan and add kids account, I get a blank page wit...

  • Casual Listener
  • Plan Premium family Country Norway Device PC / Huawei p30 pro / google pixel 6 pro Operating System Windows 11 / Android My Question or Issue I've upgraded my account to family premium, b...
  • caeleth
  • Casual Listener
  • 193 Views
  • 3 replies
  • 0 likes
  • Premium for Family
  • 193 Views
  • 3 replies
  • 0 likes

Solved!! Can a family member continue usage while summer interning?

PlanPremium Family CountryUSA My Question or IssueHi,Would there be an issue with plan/service if a family member has a six week internship away from home? There is no change in permanent address, not even signing a lease (corporate housing). Thanks ...

  • Newbie
  • Plan Premium Family   Country USA   My Question or Issue Hi, Would there be an issue with plan/service if a family member has a six week internship away from home?  There is n...
  • Maxim
  • Spotify Star
  • 114 Views
  • 1 replies
  • 0 likes
  • Premium for Family
  • 114 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Unable to find spotify Kids app

PlanFamily/Premium CountryBelgium DeviceIpod touch 6th generationOperating SystemIOS 12.5.5 My Question or IssueHi, I try to install the spotify kids app on my daughter's ipod touch, but cannot find the application (I cannot find it neither with my i...

  • Casual Listener
  • Plan Family/Premium   Country Belgium   Device Ipod touch 6th generation Operating System IOS 12.5.5   My Question or Issue Hi,   I try to install the spotify k...
  • Yordan
  • Moderator
  • 1778 Views
  • 5 replies
  • 1 likes
  • Premium for Family
  • 1778 Views
  • 5 replies
  • 1 likes

Superuser Contribution Music restarts or skips

Spotify premium family Device - iPhone 13(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS Music either keeps restarting the song or will skip every 10 seconds

  • Visitor
  • Spotify premium family  Device - iPhone 13 (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS   Music either keeps restarting the song or will skip every 10 s...
  • Yordan
  • Moderator
  • 152 Views
  • 1 replies
  • 0 likes
  • Premium for Family
  • 152 Views
  • 1 replies
  • 0 likes

Superuser Contribution Issues with family plan payment

PlanFamily PlanCountryCanadaMy Question or IssueI have had Spotify Premium on the Family Plan for about 4 months now. Every month, I keep getting an e-mail saying that my plan is ending, and I have to restart it and send the invites out to my family ...

  • Newbie
  • Plan Family Plan Country Canada My Question or Issue I have had Spotify Premium on the Family Plan for about 4 months now. Every month, I keep getting an e-mail saying that my plan is ending, a...
  • Alex
  • Moderator
  • 164 Views
  • 1 replies
  • 0 likes
  • Premium for Family
  • 164 Views
  • 1 replies
  • 0 likes

Superuser Contribution Persistent country error when adding my daughter to our premium family account

PlanPremium Family CountryFrance Device(iPhone 11) Operating System(iOS 15.5) My Question or IssueI have send both my wife and daughter a family invitation. My wife has successfully managed to enter the family account, but no matter how hard we try w...

  • Visitor
  • Plan Premium Family   Country France    Device (iPhone 11)   Operating System (iOS 15.5)   My Question or Issue I have send both my wife and daughter a family i...
  • Eni
  • Moderator
  • 172 Views
  • 3 replies
  • 0 likes
  • Premium for Family
  • 172 Views
  • 3 replies
  • 0 likes

One of Spotify Family accounts used by Turkish hackers

PlanPremium for FamilyCountryLithuaniaQuestion or Issue My wife's Spotify account (which uses Facebook login) has apparently been hacked. She started seeing that her account is playin on another computer (all default Windows 10 PC hostnames, somethin...

  • Newbie
  •   Plan Premium for Family Country Lithuania Question or Issue  My wife's Spotify account (which uses Facebook login) has apparently been hacked. She started seeing that her account i...
  • r_sapper
  • Casual Listener
  • 854 Views
  • 2 replies
  • 0 likes
  • Premium for Family
  • 854 Views
  • 2 replies
  • 0 likes

Superuser Contribution Why won't the link work to for family member to join Premium Family?

I have sent the link to my son several times via email and text, but when he clicks on the link he gets an error message and is unable to complete the address verification.

  • Casual Listener
  • I have sent the link to my son several times via email and text, but when he clicks on the link he gets an error message and is unable to complete the address verification.
  • Jeremy
  • Spotify
  • 635 Views
  • 11 replies
  • 1 likes
  • 635 Views
  • 11 replies
  • 1 likes

Solved!! Family Plan in different countries

Hello, My brother have currently moved to Poland for my studies, and would like to join a Family Plan but I live in Ukraine. When he enter the invite code, he get this message: "We couldn't add you to the Family plan as your account needs to be based...

  • Visitor
  • Hello,   My brother have currently moved to Poland for my studies, and would like to join a Family Plan but I live in Ukraine. When he enter the invite code, he get this message: " We c...
  • yrt4
  • Casual Listener
  • 3119 Views
  • 3 replies
  • 0 likes
  • Premium for Family
  • 3119 Views
  • 3 replies
  • 0 likes

Superuser Contribution Family plan

I paid for the family plan, but its making my other users still have ads. Can you guys fix that please?

  • Visitor
  • I paid for the family plan, but its making my other users still have ads. Can you guys fix that please?
  • Novy
  • Moderator
  • 260 Views
  • 1 replies
  • 0 likes
  • 260 Views
  • 1 replies
  • 0 likes

Superuser Contribution Gifting Two Months to a Friend

PlanPremium FamilyMy Question or IssueJoined a Spotify premium family a couple weeks ago and I got an email today saying: “Good music is made to be shared with friends. So if they've never tried Premium before, give them 2 free months on us.” The ema...

  • Newbie
  • Plan Premium Family My Question or Issue Joined a Spotify premium family a couple weeks ago and I got an email today saying: “ Good music is made to be shared with friends. So if they've never t...
  • Dian
  • Moderator
  • 9075 Views
  • 6 replies
  • 3 likes
  • Premium for Family
  • 9075 Views
  • 6 replies
  • 3 likes

Switching from Spotify Family to Spotify Premium

Hi, I am currently a member in a Spotify Family Plan and I would like to switch to a single student plan so that I have my own account that I can pay for with my bank account. Is that possible? Thanks in advance

  • Casual Listener
  • Hi,   I am currently a member in a Spotify Family Plan and I would like to switch to a single student plan so that I have my own account that I can pay for with my bank account. Is that p...
  • TreyAnastasio
  • Spotify Star
  • 2189 Views
  • 5 replies
  • 0 likes
  • Premium for Family
  • 2189 Views
  • 5 replies
  • 0 likes

Solved!! Can't See Podcasts On Family Plan?

PlanFamily PremiumCountryPakistan Device(Android, Oppo F7)Operating System(Windows 10) My Question or IssueI switched to family plan and can't seem to see any podcasts. Are podcasts not enabled on family plans?

  • Newbie
  • Plan Family Premium Country Pakistan   Device (Android, Oppo F7) Operating System (Windows 10)   My Question or Issue I switched to family plan and can't seem to see any p...
  • benjisoul
  • Casual Listener
  • 547 Views
  • 2 replies
  • 0 likes
  • Premium for Family
  • 547 Views
  • 2 replies
  • 0 likes

Superuser Contribution I cannot find my playlist on sonos or other accounts

I cannot find my playlist (which is public) on sonos or other accounts. I have a premium familiy account and one of the accounts I use for my Sonos system. I created a public playlist that only appears in teh spotify app when I log in with the accoun...

  • Newbie
  • I cannot find my playlist (which is public) on sonos or other accounts.  I have a premium familiy account and one of the accounts I use for my Sonos system. I created a public playlist that onl...
  • Yordan
  • Moderator
  • 15396 Views
  • 9 replies
  • 1 likes
  • Premium for Family
  • 15396 Views
  • 9 replies
  • 1 likes

Cannot add names to family plan

Spotify claims they have issues with the invites in the family plan and ask to be patient while they resolve this issue......yet is the second month I get charged $15.99 and I'm wondering. Why not put the family plan charge on hold until the issue ge...

  • Newbie
  • Spotify claims they have issues with the invites in the family plan and ask to be patient while they resolve this issue......yet is the second month I get charged $15.99 and I'm wondering.  W...
  • ricalx
  • Casual Listener
  • 238 Views
  • 4 replies
  • 0 likes
  • Premium for Family
  • 238 Views
  • 4 replies
  • 0 likes