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Get help verifying your Premium for Family.
I can’t join our family subscription and when I try it tells me that I can’t change twice in 12th months even though I haven’t changed my subscription for over 18 months plus does anyone know how I can get help with this problem?
Visitor
70451 Views
62 replies
4 likes
My wife is a keen listener of e-books and I am not. I am the Plan Manager for our family account. There are 3 users me, my wife and my daughter. I cannot transfer access to e-Books to my wife (I asked on here already). I now want my wife to be our Pl...
Visitor
47931 Views
19 replies
4 likes
PlanPremium Family Device(iPad) Operating System(iOS latest) My Question or IssueHi, when i browse my app under my account, I can see audiobooks which are able to be played. However when I use my kids premium family login under their iPad, same audio...
Casual Listener
189546 Views
264 replies
32 likes
The mail with request of spotify to verify the home adress was on spam and now a family member is blocked for 12 months. How can I reactivate the account?
Casual Listener
27681 Views
44 replies
4 likes
I am the manager of a premium family plan and I have added my two daughters to the plan. I tried adding my husband so I sent the link to him and it just would not let him join our plan. He lives in the same house with us, obviously, and it said that ...
I am the manager of a premium family plan and I have added my two daughters to the plan. I tried adding my husband so I sent the link to him and it just would not let him join our plan. He lives in t...
Spotify Star
229 Views
2 replies
0 likes
Hi everyone, I’ve been considering switching to a Premium Family plan, but I’m trying to work out if it’s truly cost-effective for my household. When comparing it to individual subscriptions, I want to calculate the exact percentage savings, especial...
Hi everyone, I’ve been considering switching to a Premium Family plan, but I’m trying to work out if it’s truly cost-effective for my household. When comparing it to individual subscriptions, I w...
Spotify Star
429 Views
1 replies
0 likes
I PAID FOR SPOTIFY PREMIUM BUT I STILL CAN'T USE THE PREMIUM FEATURES. WHY IS THAT?
I PAID FOR SPOTIFY PREMIUM BUT I STILL CAN'T USE THE PREMIUM FEATURES. WHY IS THAT?
Visitor
600 Views
7 replies
0 likes
PlanPremiumCountryEgyptMy Question or Issuei was a member in spotify family premium and the manger changed the address for things he want to do and after it automatically spotify kicked me out the plan and after it the manger send me a invention and ...
Plan Premium Country Egypt My Question or Issue i was a member in spotify family premium and the manger changed the address for things he want to do and after it automatically spotify kicked m...
Spotify Star
172 Views
1 replies
0 likes
PlanPremium FamilyCountryPhilippinesDeviceiPhone 16 pro max, MacBook Air M1My Question or IssueI have a premium family plan. Can I see the devices being used by my family members?
Plan Premium Family Country Philippines Device iPhone 16 pro max, MacBook Air M1 My Question or Issue I have a premium family plan. Can I see the devices being used by my family members?
Spotify Star
140 Views
1 replies
0 likes
PlanPremiumCountryFranceDeviceall devicesOperating Systemall systems My Question or IssueI have adds on my spotify premium. There are music adds like check out the new ed sheran album!. I don't care. I pay for no adds, so just disable adds please!!
Plan Premium Country France Device all devices Operating System all systems My Question or Issue I have adds on my spotify premium. There are music adds like check out the new ed she...
Regular
643 Views
5 replies
0 likes
My son uses Spotify on our family plan. Since the kids Spotify is aimed at toddlers and doesn't allow him to play any of the songs he likes, he uses a normal account with explicit songs disabled. However, he's getting constantly bombarded with podcas...
My son uses Spotify on our family plan. Since the kids Spotify is aimed at toddlers and doesn't allow him to play any of the songs he likes, he uses a normal account with explicit songs disabled. H...
Visitor
4148 Views
14 replies
3 likes
Quando ela tenta acessar pelo convite aparece "só é possível acessar o plano premium de outra pessoa uma vez a cada 12 meses"
Quando ela tenta acessar pelo convite aparece "só é possível acessar o plano premium de outra pessoa uma vez a cada 12 meses"
Newbie
807 Views
2 replies
1 likes
recebi um e-mail informando que fui removida do plano, minha mãe que é administradora do plano falou que deslogou tudo do celular dela, provavelmente tentaram hackear ela. Ela assinou novamente, pagou novamente (tinha pago recentemente), quando me en...
recebi um e-mail informando que fui removida do plano, minha mãe que é administradora do plano falou que deslogou tudo do celular dela, provavelmente tentaram hackear ela. Ela assinou novamente, pago...
55 Views
0 replies
0 likes
I'm missing Premium features for everyone on my premium family plan except me. How do I fix this? Why is it this way?
I'm missing Premium features for everyone on my premium family plan except me. How do I fix this? Why is it this way?
Spotify Star
376 Views
3 replies
0 likes
PlanFamilyCountryCanada DeviceVariousOperating SystemVarious My Question or IssueOne family member who has been on my family account since Day 1 had just been switched to the "free" plan without his knowledge. We live in the same household and after ...
Plan Family Country Canada Device Various Operating System Various My Question or Issue One family member who has been on my family account since Day 1 had just been s...
Not applicable
628 Views
2 replies
0 likes
Me aparecen métodos de pago que no uti
Me aparecen métodos de pago que no uti
Moderator
3185 Views
1 replies
0 likes
i was added to a family premium plan and came from a individual premium plan. I already paid my monthly payment on the 17th of Nov, but now I am on the family plan which was just paid today. How will I get that money back for the partial month that i...
i was added to a family premium plan and came from a individual premium plan. I already paid my monthly payment on the 17th of Nov, but now I am on the family plan which was just paid today. How w...
Spotify Star
289 Views
1 replies
0 likes
used to sign up for their spotify account. How can I find this information? The account name is Chompuhr under my family plan
used to sign up for their spotify account. How can I find this information? The account name is Chompuhr under my family plan
Spotify Star
190 Views
1 replies
0 likes
It’s only normal Spotify not premium
It’s only normal Spotify not premium
Spotify Star
294 Views
1 replies
0 likes
PlanFamily PremiumCountry DeviceSonos with AlexaOperating System My Question or IssueI have a Spotify Premium Family Plan. We gave each of our kids a Sonos speaker for Christmas. They each have their own Spotify profile and are connected to Alexa. Ho...
Plan Family Premium Country Device Sonos with Alexa Operating System My Question or Issue I have a Spotify Premium Family Plan. We gave each of our kids a S...
Newbie
321 Views
2 replies
0 likes
Set up Family plan. My partner cancelled her premium duo to join the family with our child.It’s cancelled but still active. Set up family plan ok for account owner but didn’t recognise address so entered nearest available address. Also updated partne...
Set up Family plan. My partner cancelled her premium duo to join the family with our child.It’s cancelled but still active. Set up family plan ok for account owner but didn’t recognise a...
Spotify Star
310 Views
1 replies
0 likes
PremiumCountryAustraliaDeviceSamsung Galaxy S22Operating System My Question or IssueHow do I change my child's email address on our family premium account? thanks
Premium Country Australia Device Samsung Galaxy S22 Operating System My Question or Issue How do I change my child's email address on our family premium account? thanks
Spotify Star
109 Views
1 replies
0 likes
PlanPremium FamilyCountryUSADeviceSamsung Galaxy s21Operating SystemAndroid My Question or IssueI pay for the family plan so that my kids can listen to music with a little independence and my account preferences don't get thrown off by their songs. H...
Plan Premium Family Country USA Device Samsung Galaxy s21 Operating System Android My Question or Issue I pay for the family plan so that my kids can listen to music with a little i...
Moderator
830 Views
4 replies
0 likes
PlanPremium Family My Question or IssueHow can I change the administrator from one family member to another?
Plan Premium Family My Question or Issue How can I change the administrator from one family member to another?
Spotify Star
154 Views
1 replies
0 likes
