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I accepted an invitation to join a family plan. I obviously live at the same address and I was trying to do this while staying there too actually. When I typed the address it said it didn´t match. I decided to literally copy the address from the mast...
Newbie
77405 Views
64 replies
7 likes
I can’t join our family subscription and when I try it tells me that I can’t change twice in 12th months even though I haven’t changed my subscription for over 18 months plus does anyone know how I can get help with this problem?
Newbie
95070 Views
72 replies
5 likes
My wife is a keen listener of e-books and I am not. I am the Plan Manager for our family account. There are 3 users me, my wife and my daughter. I cannot transfer access to e-Books to my wife (I asked on here already). I now want my wife to be our Pl...
Casual Listener
77937 Views
43 replies
9 likes
PlanPremium Family Device(iPad) Operating System(iOS latest) My Question or IssueHi, when i browse my app under my account, I can see audiobooks which are able to be played. However when I use my kids premium family login under their iPad, same audio...
Casual Listener
208880 Views
267 replies
35 likes
I've been trying to send an invite. I follow the instructions:Invite a memberGo to your account pageClick Premium for Family in the menu on the left.Click SEND INVITE.Problem is - There is no "Premium For Family" on the left in the menu!PLEASE HELP! ...
I've been trying to send an invite. I follow the instructions: Invite a member Go to your account page Click Premium for Family in the menu on the left. Click SEND INVITE. Problem is - There i...
Visitor
11303 Views
5 replies
0 likes
HiI can't accept my Family Premium membership. When I open the link I get the error "This page no longer exists"I was part of my parent's family plan but moved out. The plan was stopped about a week ago. My partner began a new plan and now I can't jo...
Hi I can't accept my Family Premium membership. When I open the link I get the error "This page no longer exists" I was part of my parent's family plan but moved out. The plan was stopped about a...
Newbie
28085 Views
48 replies
3 likes
PlanPremium Family CountryGermany My Question or IssueI created a playlist to be shared in Spotify Kids for my daughter. When adding songs to this list those aren't synced to the Kids-Playlist, they don't appear! Even deleting it in Spotify Kids and ...
Plan Premium Family Country Germany My Question or Issue I created a playlist to be shared in Spotify Kids for my daughter. When adding songs to this list those aren't synced t...
Moderator
447 Views
1 replies
0 likes
PlanPrémium famillePaysFrance Ma question ou mon problèmeBonjour,J’aiun abonnement famille et j’ai invité ma fille comme membre. Elle a réussi à installer son compte membre sur son téléphone et maintenant on aimerait également installer son compte su...
Plan Prémium famille Pays France Ma question ou mon problème Bonjour,J’ai un abonnement famille et j’ai invité ma fille comme membre. Elle a réussi à installer son compte membre sur son...
Spotify Star
1889 Views
1 replies
0 likes
PlanFamily plan (6 members)CountryUkraineDevice(Samsung Galaxy M31; Asus laptop)Operating System(Android 12; Win 10) My Question or IssueHello! As you may see it is not my first headache with spotify plans changing despite my will, unfortunately this...
Plan Family plan (6 members) Country Ukraine Device (Samsung Galaxy M31; Asus laptop) Operating System (Android 12; Win 10) My Question or Issue Hello! As you m...
Casual Listener
1201 Views
2 replies
0 likes
PlanPremium Family Plan member CountryNew ZealandDeviceSamsung Galaxy 24+Operating SystemOne UI v6.1; Android v14 My Question or IssueHi everyone, since 8 January 2025, localised ads started playing in the beginning and middle of my podcasts which ne...
Plan Premium Family Plan member Country New Zealand Device Samsung Galaxy 24+ Operating System One UI v6.1; Android v14 My Question or Issue Hi everyone, since 8 January 2...
Spotify Star
1283 Views
3 replies
0 likes
My sister is working now and has wanted to take over managing and paying for our family plan since I was in college. Can I change the plan manager? I thought about canceling it and then having her start a new family but it looks like she would not be...
My sister is working now and has wanted to take over managing and paying for our family plan since I was in college. Can I change the plan manager? I thought about canceling it and then having her s...
Casual Listener
684 Views
2 replies
0 likes
Eu sei que eu sendo membro de um plano familiar que não sou administrador e sair do plano, só posso trocar de plano uma vez a cada 12 meses.Mas e se o administrador do plano familiar me remover? Eu posso criar um grupo familiar ou fazer parte de outr...
Eu sei que eu sendo membro de um plano familiar que não sou administrador e sair do plano, só posso trocar de plano uma vez a cada 12 meses. Mas e se o administrador do plano familiar me remover? Eu...
Moderator
405 Views
1 replies
0 likes
Planfamily premiumCountryColombiaDevicephoneOperating SystemAndroid My Question or IssueMy family stopped using premium plan but we bought it again a month later with the same account, and now I´m the only one having trouble joining. because it says ...
Plan family premium Country Colombia Device phone Operating System Android My Question or Issue My family stopped using premium plan but we bought it again a month later with the s...
Spotify Star
331 Views
1 replies
0 likes
Hello all, I lost my credit card this weekend and want to cancel. I am waiting to receive my new on for change settings of payment here, but in this "help" from Spotify site don't help at all and I can't found a way to talk with them. Anyone can help...
Hello all, I lost my credit card this weekend and want to cancel. I am waiting to receive my new on for change settings of payment here, but in this "help" from Spotify site don't help at al...
Visitor
1531 Views
3 replies
0 likes
PlanPremium FamilyCountryTurkeyDeviceSamsung S20 5GOperating SystemAndroid 12 My Question or IssueHi, I'm using family premium but i can't change payment method my virtual card. I change for 1 month then change again another card. Now i wanna change ...
Plan Premium Family Country Turkey Device Samsung S20 5G Operating System Android 12 My Question or Issue Hi, I'm using family premium but i can't change payment method my v...
Moderator
557 Views
1 replies
0 likes
I just upgraded my Premium account to family premium.I was hoping that it would be easy to share playlists with my wife and kids.But Im really dissapointed about the spotify sharing solutions.Only solution I found so far is:1. I have to make my playl...
I just upgraded my Premium account to family premium. I was hoping that it would be easy to share playlists with my wife and kids. But Im really dissapointed about the spotify sharing solutions....
Casual Listener
6197 Views
3 replies
2 likes
Hi,I have a Premium Family account with 4 members listed (including myself). When entering the member management page, there is no way I can add or delete members. See attached screenshot. Help please?
Hi, I have a Premium Family account with 4 members listed (including myself). When entering the member management page, there is no way I can add or delete members. See attached screenshot. Help please?
Casual Listener
714 Views
3 replies
0 likes
My current plan is gonna expire by [removed by Mod] and I wanna renew it by paying for whole year same as last year but unfortunately I don't see that option any more so I can I do that? Plan Family premium
...lan Family premium
Spotify Star
202 Views
1 replies
0 likes
PlanPremiumCountryIndia Device(iPhone Operating System(iOS I took Duo Plan to add my Husband's number as well to my profile. How to do settings on our Mobiles?
Plan Premium Country India Device (iPhone Operating System (iOS I took Duo Plan to add my Husband's number as well to my profile. How to do settings on our Mobiles...
Spotify Star
567 Views
1 replies
0 likes
I sent someone on my family plan a book to listen to (some books are available with premium) and the book showed as locked and would not let her play
I sent someone on my family plan a book to listen to (some books are available with premium) and the book showed as locked and would not let her play
Spotify Star
499 Views
1 replies
0 likes
Hi, I have been trying to add a member to my family plan, but I keep getting an error saying the address is too general, it is the exact same address that I am registered with, I can even select it as an option but then it hits me with that error. I’...
Hi, I have been trying to add a member to my family plan, but I keep getting an error saying the address is too general, it is the exact same address that I am registered with, I can even select it a...
Moderator
2855 Views
5 replies
2 likes
PlanPremiumCountryIndiaDeviceIrrelevantOperating SystemIrrelevant My Question or IssueI am unable to renew my Family Plan by the end of subscription date. It states "Your plan will change to Premium Individual on 06/10/2024. At that time, family memb...
Plan Premium Country India Device Irrelevant Operating System Irrelevant My Question or Issue I am unable to renew my Family Plan by the end of subscription date. It states "Your p...
Visitor
991 Views
3 replies
1 likes
Hello, I have 4 accounts set up on my family premium plan, one of which is myself. Is there a way I can manage each accounts access and passwords? Two of the accounts are my children and who for some reason end up battling over the same account.My as...
Hello, I have 4 accounts set up on my family premium plan, one of which is myself. Is there a way I can manage each accounts access and passwords? Two of the accounts are my c...
Spotify Star
1470 Views
1 replies
0 likes
I have a family member that wants to come off the family plan theyre previously attached to (theyre not the account holder) and onto mine. Is it as simple as me sending them an invite from mine, does anyone need to do anything else, will one supersed...
I have a family member that wants to come off the family plan theyre previously attached to (theyre not the account holder) and onto mine. Is it as simple as me sending them an invite from m...
Spotify Star
374 Views
1 replies
0 likes
