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The mail with request of spotify to verify the home adress was on spam
and now a family member is blocked for 12 months. How can I reactivate
the account?
Hello,I recently upgraded to Premium so I could share Spotify with my
mom. But if I'm listening to mine, she can't listen to hers, and vice
versa. She was at work listening to her playlist, and I was at home
searching songs, but I could HEAR what SHE...
PlanIndividualCountryPhilippines My Question or IssueHello. My mother
accidentally subscribed to an individual plan instead of family plan.
Would it be possible to cancel, get a refund, then subscribe to family?
Or to subscribe to family without havi...
Plan Individual Country Philippines My Question or Issue Hello. My mother accidentally subscribed to an individual plan instead of family plan. Would it be possible to cancel, get a r...
Hello,Today I tried to join Spotify Family as I got invitation by a
friend who I live with, so I cancelled my individual plan via Google
Play as I was paying my subscription with it. Here I thought it was
going to be alright as I cancelled the indivi...
Hello, Today I tried to join Spotify Family as I got invitation by a friend who I live with, so I cancelled my individual plan via Google Play as I was paying my subscription with it. H...
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro
late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My
Question or Issue
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
PlanPremiumCountryUSA DeviceiPhone 15 & PC My Question or IssueI made my
mother a spotify accout - she lives here with me so the address on the
premium family account is the same as the address she is inputting. I
have even verified the account to ma...
Plan Premium Country USA Device iPhone 15 & PC My Question or Issue I made my mother a spotify accout - she lives here with me so the address on the premium family a...
The description of the Premium Family plan says it covers up to 6
PREMIUM accounts but the Basic Family says it covers up to 6 BASIC
accounts. However, there is no description of the difference between a
basic and a premium account. The only differen...
The description of the Premium Family plan says it covers up to 6 PREMIUM accounts but the Basic Family says it covers up to 6 BASIC accounts. However, there is no description of the difference b...
I am trying to upgrade my wife and my Spotify account to Premium Duo,
but I am not able to understand a few things. Would appreciate any help
on the following questions ..1. Can I listen to Spotify from my account
on device ( say my car ) while my wi...
I am trying to upgrade my wife and my Spotify account to Premium Duo, but I am not able to understand a few things. Would appreciate any help on the following questions .. 1. Can I listen to Spoti...
Today I started a family plan and sent invites to my daughters.One of
them is unable to connect and receives the error "You cant join this
plan", which I found out is due to not being able to switch plans more
than once in 12 months, something I was ...
Today I started a family plan and sent invites to my daughters. One of them is unable to connect and receives the error "You cant join this plan", which I found out is due to not being able to s...
Adding accounts to family plans - the UX is completely broken here. This
seems like a bottom-line critical onboarding process that will cut down
on login sharing. To add an account to a family plan, the process is to
send an invite to the new user.Ho...
Adding accounts to family plans - the UX is completely broken here. This seems like a bottom-line critical onboarding process that will cut down on login sharing. To add an account to a family...
My Question or IssueA member on my family plan cant access audio books
because. It says shes not a premium member. The family premier plan says
"Up to 6 premium or kids accounts"Why cant other users access premium
content?
My Question or Issue A member on my family plan cant access audio books because. It says shes not a premium member. The family premier plan says "Up to 6 premium or kids accounts" Why cant other u...
PlanFree/PremiumCountryGermany My Question or IssueHi. We bought our son
a mobile spotify player so he can listen to some audiobooks when we are
on the road, for example.I upgraded my Account to PremiumFamily and
installed the KidsApp.I watend to sha...
Plan Free/Premium Country Germany My Question or Issue Hi. We bought our son a mobile spotify player so he can listen to some audiobooks when we are on the road, for example. I upgraded...
PlanPremium FamilyCountryTurkey DeviceiPhone 12Operating SystemIOS My
Question or IssueMy wife has been kicked out of my family plan for some
reason. (I haven't changed the address or anything).Now when I invite
her, it says cannot confirm this perso...
Plan Premium Family Country Turkey Device iPhone 12 Operating System IOS My Question or Issue My wife has been kicked out of my family plan for some reason. (I haven't c...
I'm trying to change my plan from Individual to Family, but I always
receive the followin message: "error Oops! Something went wrong, please
try again.".I have tried since Desktop and Smartphone, but always the
same error message
I'm trying to change my plan from Individual to Family, but I always receive the followin message: "error Oops! Something went wrong, please try again.". I have tried since Desktop and Smartphone, b...
The premium family plan states that you can play on multiple devices
simultaneously. I have only been able to switch to a different device
through the app on my phone. Once I do that, it disconnects the original
device. I am only able to play on one ...
The premium family plan states that you can play on multiple devices simultaneously. I have only been able to switch to a different device through the app on my phone. Once I do that, it d...
PlanFamily planCountryNetherlands My Question or IssueMy account is part
of a family plan, managed by someone else. Now I want to exit that
Family Plan and start my own Family Plan. How do I do that? Important
demand: My account has a lot of playlist...
Plan Family plan Country Netherlands My Question or Issue My account is part of a family plan, managed by someone else. Now I want to exit that Family Plan and start my own Family...
My invite link to my 2 household family members isn't working. The link
takes them to the page to submit the home address, and upon using the
correct home address it then takes them to a page that says "There was a
problem. Please try again later."
My invite link to my 2 household family members isn't working. The link takes them to the page to submit the home address, and upon using the correct home address it then takes them to a page that s...
PlanPremiumCountryUKDevice(iPhone 8, Samsung Galaxy 9, Macbook Pro late
2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question
or IssueI am the principal account owner for our Premium Family account.
I don't listen to Audio books bu...
...rincipal account owner for our Premium Family account. I don't listen to Audio books but my wife does. Can I transfer my 15hours per month to my wife?
PlanPremium FamilyCountryAustralia My Question or IssueHello everyone,
this is rather embarrassing but is there a way to delete or remove
podcasts and songs from the "Recently Played" and "Your Shows" category?
I have a shared Premium Family account ...
Plan Premium Family Country Australia My Question or Issue Hello everyone, this is rather embarrassing but is there a way to delete or remove podcasts and songs from the "R...
My family members cannot listen to their own music playing. If their
songs plays and I want to play a song on my device then it switches over
to my device and stops playing on their devices. How do I fix this as I
want every family member to play and...
My family members cannot listen to their own music playing. If their songs plays and I want to play a song on my device then it switches over to my device and stops playing on their devices. H...