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Get help verifying your Premium for Family.
I can’t join our family subscription and when I try it tells me that I can’t change twice in 12th months even though I haven’t changed my subscription for over 18 months plus does anyone know how I can get help with this problem?
Newbie
79149 Views
65 replies
5 likes
My wife is a keen listener of e-books and I am not. I am the Plan Manager for our family account. There are 3 users me, my wife and my daughter. I cannot transfer access to e-Books to my wife (I asked on here already). I now want my wife to be our Pl...
Visitor
58419 Views
24 replies
8 likes
PlanPremium Family Device(iPad) Operating System(iOS latest) My Question or IssueHi, when i browse my app under my account, I can see audiobooks which are able to be played. However when I use my kids premium family login under their iPad, same audio...
Newbie
195553 Views
265 replies
33 likes
The mail with request of spotify to verify the home adress was on spam and now a family member is blocked for 12 months. How can I reactivate the account?
Casual Listener
28980 Views
44 replies
4 likes
Hi, I believe other people had the same issue: I moved from the UK to the US and I am unable to change country on my account. I have updated address and credit card to US ones, but I am still unable to click on country scrolling menu. I am not using ...
...till unable to click on country scrolling menu. I am not using any VPN. This causes issues because I cannot add my wife's account to my spotify family since hers is setup in the US. C...
Spotify Star
267 Views
1 replies
0 likes
Todos mis invitados de Spotify familiar vivimos en el lugar pero spotify no los reconoce por lo tanto los rechazo, que puedo hacer?
Todos mis invitados de Spotify familiar vivimos en el lugar pero spotify no los reconoce por lo tanto los rechazo, que puedo hacer?
Roadie
411 Views
1 replies
0 likes
I have just recently changed my account to Family Premium Account to allow my two sons to use Spotify. When I am listening to music and when one of my sons logs in to his playlist it overrides mine and his song starts playing. How can I prevent this ...
I have just recently changed my account to Family Premium Account to allow my two sons to use Spotify. When I am listening to music and when one of my sons logs in to his playlist it overrides mine a...
Spotify Star
200 Views
1 replies
0 likes
Ayer intente de tener una cuenta premium con descuento de universitario, mi universidad si esta dentro de las que participan, de hecho realizaron el cobro durante el proceso, pero después me dijeron que no se pudo vereficar mi información de estudian...
Ayer intente de tener una cuenta premium con descuento de universitario, mi universidad si esta dentro de las que participan, de hecho realizaron el cobro durante el proceso, pero después me dijeron ...
Newbie
267 Views
2 replies
0 likes
Quiero compartir a mi familia el plan familiar pero no encuentro la dirección que dí de alta. Esto para poder colocarla de la misma forma y que no aparezca que no pudo determinar la dirección. Porfa si alguien me puede apoyar con esta duda Saludos
Quiero compartir a mi familia el plan familiar pero no encuentro la dirección que dí de alta. Esto para poder colocarla de la misma forma y que no aparezca que no pudo determinar la dirección. ...
Community Legend
255 Views
1 replies
0 likes
Familienmitglied ist eingeloggt, bekommt auch Premium Family Status angezeigt, hat aber trotzdem nur Spotify Free Funktionalität. Was muss man machen?
Familienmitglied ist eingeloggt, bekommt auch Premium Family Status angezeigt, hat aber trotzdem nur Spotify Free Funktionalität. Was muss man machen?
207 Views
0 replies
0 likes
I have a same problem
I have a same problem
Community Legend
211 Views
1 replies
0 likes
HELP!!!I recently upgraded my Premium subscription to family. However, when anyone I invite tries to use the account they get an error (when entering the invite code)"We couldn't add you to Premium for Family as your account needs to be based in the ...
HELP!!! I recently upgraded my Premium subscription to family. However, when anyone I invite tries to use the account they get an error (when entering the invite code) "We couldn't add you to P...
Community Legend
278 Views
1 replies
0 likes
So I use spotify in my car and 5 year old son uses it on Alexa. But sometimes when I'm commuting to work and using spotify in my car hes at home wanting to use it to listen to his music. So then I lose my music. So if I sign up for premium for family...
...ose my music. So if I sign up for premium for family can we listen at the same time? He doesn't have an email address, he's 5.
Spotify Star
251 Views
1 replies
0 likes
Ne kadar araştırsam da denesemde aile paketini iptal edemiyorum yardım edin üyelik kısmından etmem gerekirken bu hatayı alıyorum
Ne kadar araştırsam da denesemde aile paketini iptal edemiyorum yardım edin üyelik kısmından etmem gerekirken bu hatayı alıyorum
598 Views
0 replies
0 likes
I have upgraded my account from premium to family as my son and I always play music.Whenever I am listen to music and my son plays on his phone it stops playing on my device. Please help thanks.
I have upgraded my account from premium to family as my son and I always play music. Whenever I am listen to music and my son plays on his phone it stops playing on my device. Please help thanks.
Roadie
245 Views
1 replies
0 likes
Tengo 2 cobros de Spotify a precio de universitario, sin tener la cuenta premium, el dinero esta retenido y no puedo hacer uso de este, ¿cuando puedo hacer uso de mi dinero? Si no me aceptan la cuenta de universitario pero si toman mi dinero
Tengo 2 cobros de Spotify a precio de universitario, sin tener la cuenta premium, el dinero esta retenido y no puedo hacer uso de este, ¿cuando puedo hacer uso de mi dinero? Si no me aceptan la cuent...
Roadie
237 Views
1 replies
0 likes
I have 2 spotify accounts. I only use one, and have been paying for this one account for over 2 years. Approximately 10 months ago my family decided to get the Family Plan on Spotify and added my account to it. I cancelled my active account before I ...
I have 2 spotify accounts. I only use one, and have been paying for this one account for over 2 years. Approximately 10 months ago my family decided to get the Family Plan on Spotify and added my a...
Roadie
430 Views
3 replies
0 likes
tengo la membresia de spootify premium familiar sin embargo no vivo todo el mes en la misma casa que mi familia y ellos no pueden accesar a la cuenta que puedo hacer?
tengo la membresia de spootify premium familiar sin embargo no vivo todo el mes en la misma casa que mi familia y ellos no pueden accesar a la cuenta que puedo hacer?
Spotify Star
277 Views
1 replies
0 likes
I tried to add my father to the family account, I sent him the link but when he tries to corfirm, a message appears and says that they couldn´t comfirm the adress. The adress we put it´s the same, I don´t know what´s wrong
I tried to add my father to the family account, I sent him the link but when he tries to corfirm, a message appears and says that they couldn´t comfirm the adress. The adress we put it´s the same, I...
Spotify Star
1774 Views
7 replies
0 likes
Keep getting emails from Spotify wanting to verify address, this time I put my address in and it converted me to a free account keeps saying we can't verify. It's the same address, can someone from staff please message me so you can verify my address...
Keep getting emails from Spotify wanting to verify address, this time I put my address in and it converted me to a free account keeps saying we can't verify. It's the same address, can someone from s...
Community Legend
1164 Views
1 replies
1 likes
Kartıma baktığımda ücretin kesildiği görülüyor ama premium üyelik gelmiyor nasıl düzelticem öğrenci premiumu
Kartıma baktığımda ücretin kesildiği görülüyor ama premium üyelik gelmiyor nasıl düzelticem öğrenci premiumu
173 Views
0 replies
0 likes
Preciso de ajuda urgente. Cancelei minha assinatura premium pra migrar pra família e agora não consigo . Aparece sempre uma mensagem como esta: Parece que o seu cartão ou forma de pagamento está num dia ruim. Não se preocupe que nada foi cobrado. Ten...
Preciso de ajuda urgente. Cancelei minha assinatura premium pra migrar pra família e agora não consigo . Aparece sempre uma mensagem como esta: Parece que o seu cartão ou forma de pagam...
Spotify Star
448 Views
1 replies
0 likes
Al parecer este es un problema frecuente y espero que se solucione. Comparto domicilio con mi prima y unos amigos, nos inscribimos al plan familiar porque vivimos juntos y ayer noté que mi plan pasó de premium a gratis. Encontré en este foro que debí...
Al parecer este es un problema frecuente y espero que se solucione. Comparto domicilio con mi prima y unos amigos, nos inscribimos al plan familiar porque vivimos juntos y ayer noté que mi plan pasó ...
Newbie
9406 Views
10 replies
0 likes
İ have a problem with family account belongs to a friend. He closed his family account and still i have family account. İ know if he paid i use this until its end. But i dont want to use this. İ want my own family account. When i try to buy, spotify ...
İ have a problem with family account belongs to a friend. He closed his family account and still i have family account. İ know if he paid i use this until its end. But i dont want to use this. İ w...
Newbie
10370 Views
3 replies
1 likes
