Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help verifying your Student Discount.
My Question or IssueI upgraded to the Premium Student Plan, which includes free Hulu access. However, when I go to the active services page and click "start watching" (for Hulu), it takes me to a page where they show different Disney bundles to purch...
Visitor
13864 Views
11 replies
1 likes
PlanPremium Student My Question or IssuePlease extend Premium Student. I have had Spotify since 2016 and also have been a student since 2015. I am still (unfortunately) still a student in university. I am no longer allowed to have the student pricing...
Regular
146643 Views
106 replies
145 likes
PlanPremiumCountryUnited Kingdom Device(iPhone 7, Macbook Pro late 2016)Operating System(iOS) My Question or IssueI have tried to change my subscription to student and verify through ShearId but it says it has been unsuccessful due to the voucher alr...
Newbie
34503 Views
19 replies
1 likes
PlanStudent PremiumCountry United StatesDeviceiPhone 8Operating SystemiOS 10My Question or Issue I am trying to get access to my free hulu account through my spotify premium and whenever i click "start watching" under Hulu in the services tab on my p...
Plan Student Premium Country United States Device iPhone 8 Operating System iOS 10 My Question or Issue I am trying to get access to my free hulu account through my spotify premi...
Spotify Legend
3058 Views
4 replies
0 likes
Can you please consider offering a student discount to students attending non-Title IV universities? I know that we are in the minority here, but it feels unfair. SheerID won't add my university to the list because we do not receive Title IV funds. C...
Can you please consider offering a student discount to students attending non-Title IV universities? I know that we are in the minority here, but it feels unfair. SheerID won't add my university to t...
Spotify Star
575 Views
1 replies
0 likes
Plan Premium Student Country Brasil Device iPhone 8 Operating System My Question or Issue ID: {snip - removed by Community Moderator} Dea all, I was approved for a Student License but when I try to pay it, it's on Japanese Ienes. I'm in Japan now for...
Plan Premium Student Country Brasil Device iPhone 8 Operating System My Question or Issue ID: {snip - removed by Community Moderator} Dea all, I was a...
Spotify Star
1624 Views
2 replies
0 likes
PlanFree/PremiumCountry Iceland My Question or Issue Hi.I have a little problem. I have Spotify for family. What should I do if an error occurs when I add members to my plan? I can't add more family members to my plan! Can you help me?
Plan Free/Premium Country Iceland My Question or Issue Hi. I have a little problem. I have Spotify for family. What should I do if an error occurs when I add members to my p...
Spotify Star
539 Views
1 replies
0 likes
Waarom telt de studentenkorting alleen voor hogescholen en Universiteiten. Zo kan ik als MBO'er dus geen gebruik maken van deze actie omdat ik op een MBO school zit. Dit vindt ik dus best oneerlijk. Nu ben ik namelijk verplicht om 10,00 euro per maan...
Waarom telt de studentenkorting alleen voor hogescholen en Universiteiten. Zo kan ik als MBO'er dus geen gebruik maken van deze actie omdat ik op een MBO school zit. Dit vindt ik dus best oneerlijk. ...
Spotify Star
1450 Views
1 replies
0 likes
I've never had to read the fine print on a gift card purchase until I made the mistake of purchasing a Spotify gift card. And after a quick search online (just take a look at the plethora of 1 star reviews on Amazon), I see that over the years, count...
I've never had to read the fine print on a gift card purchase until I made the mistake of purchasing a Spotify gift card. And after a quick search online (just take a look at the plethora ...
Spotify Star
2527 Views
1 replies
12 likes
öğrenci premium olarak üye oldum para karttan çekildi fakat hala premium üye olarak gözükmüyorum neden
öğrenci premium olarak üye oldum para karttan çekildi fakat hala premium üye olarak gözükmüyorum neden
Community Legend
1398 Views
1 replies
0 likes
Estaba viendo que hay descuentos en estudiantes entonces estaba haciendo los pasos pero se quedo en que debian verificar si estaba estudiando entonces mi escuela no aparecía y le di en regresar pero la tarjeta que utilice la tengo enlazada en mi celu...
Estaba viendo que hay descuentos en estudiantes entonces estaba haciendo los pasos pero se quedo en que debian verificar si estaba estudiando entonces mi escuela no aparecía y le di en regresar pero ...
Community Legend
683 Views
1 replies
0 likes
PlanFree/PremiumCountry Barcelona (Spain)DeviceLaptopOperating SystemWindows 10 My Question or Issue I'm trying to get premium for Students. I have filled the request form and I have chosen my university, which is Autonomous University of Barcelona, ...
Plan Free/Premium Country Barcelona (Spain) Device Laptop Operating System Windows 10 My Question or Issue I'm trying to get premium for Students. I have filled the r...
Spotify Star
1480 Views
1 replies
0 likes
Went online and signed up for a student discount and it went through but spotify never changed my bill and I am still getting charged for the $10 a month standard account. This is been going on for like 3 months and I have already lost 15 due to this...
Went online and signed up for a student discount and it went through but spotify never changed my bill and I am still getting charged for the $10 a month standard account. This is been going on for l...
Roadie
1154 Views
1 replies
0 likes
PlanPremiumCountry GreeceDeviceXiaomi Redmi note 6 proOperating SystemAndroid OreoMy Question or Issue:I got confirmed in 11-2018 but since 1-2019 I got transcription to National Technical University of Athens I think because I was in another univers...
Plan Premium Country Greece Device Xiaomi Redmi note 6 pro Operating System Android Oreo My Question or Issue: I got confirmed in 11-2018 but since 1-2019 I got transcription to&n...
Roadie
797 Views
1 replies
0 likes
Hi!I've been using Spotify Premium for almost two years now, as I have been at my College which is registered with UniDays to get my discount. I now try to get my discount but only UK Univercities apply? Using a student company called Sheer? Does thi...
...nivercities apply? Using a student company called Sheer? Does this mean I have no student status? Find it remarkable that we don't get discount, considering Uni students get a loan, whereas College students...
Roadie
925 Views
1 replies
0 likes
PlanPremiumCountry PhilippinesDeviceiPhone XS MaxOperating System(iOS 12) My Question or Issue Good day. I subscribed to Spotify Premium on July 18, 2018 and I availed of the Student Discount. I use my debit card to pay every 18th of the month. Howev...
Plan Premium Country Philippines Device iPhone XS Max Operating System (iOS 12) My Question or Issue Good day. I subscribed to Spotify Premium on July 18, 2018 and I avai...
Spotify Legend
1521 Views
1 replies
0 likes
Hi I wanna get a hold on the student discount while im right now a student. To verify that you actually are a student, you have to send a file that proves you are a student. The thing is on that file, my personal idendity number (sweden) is on the re...
Hi I wanna get a hold on the student discount while im right now a student. To verify that you actually are a student, you have to send a file that proves you are a student. The thing is on ...
Spotify Legend
1009 Views
1 replies
0 likes
PlanStudent Discounted PremiumCountry USADeviceiPhone 8 Plus My Question or Issue I’ve recently upgraded my phone, and doing so logged me out of all apps. I can log into Spotify no problem, and use that login for Hulu, but then Hulu prompts me to sig...
Plan Student Discounted Premium Country USA Device iPhone 8 Plus My Question or Issue I’ve recently upgraded my phone, and doing so logged me out of all apps. I can...
Spotify Legend
1137 Views
1 replies
0 likes
I have Student Premium discount + HULU and SHOWTIME. My country settings are set to the US but accounts won't link. I get the activation link but when i get to HULU.com it trys to ask for credit card info. I try to get costumer help and when the Hulu...
I have Student Premium discount + HULU and SHOWTIME. My country settings are set to the US but accounts won't link. I get the activation link but when i get to HULU.com it trys to ask for cre...
Spotify Legend
691 Views
1 replies
0 likes
PlanPremium DevicemaciPhoneAmazon Fire TV Stick My Question or Issue I have had no problem with my Hulu account through Spotify until today. The link through the Spotify account site does nothing but ask me to start a free trial. Help!
Plan Premium Device mac iPhone Amazon Fire TV Stick My Question or Issue I have had no problem with my Hulu account through Spotify until today. The link through ...
Spotify Legend
716 Views
1 replies
0 likes
PlanPremiumCountry USDeviceSamsung Galaxy 8Operating SystemAndroid My Question or IssueI've renewed my student account twice since I have signed up. Currently, starting this month, I am being charged the regular $9.99 fee even though I'm still attend...
Plan Premium Country US Device Samsung Galaxy 8 Operating System Android My Question or Issue I've renewed my student account twice since I have signed up. Currently, starting ...
Spotify Star
1101 Views
1 replies
0 likes
He pagado dos veces 4,99€ y sigo siendo free. Solicito que me devuelvan mi dinero.
He pagado dos veces 4,99€ y sigo siendo free. Solicito que me devuelvan mi dinero.
Spotify Legend
465 Views
1 replies
1 likes
Tengo el problema de que pase de premium a free y me mandaron un correo diciéndome que necesito comprobar mi cuenta para que me regresen el premium y una vez dándole click al enlace me aparece el editar datos pero aún así, me sigue sin aparecer premi...
Tengo el problema de que pase de premium a free y me mandaron un correo diciéndome que necesito comprobar mi cuenta para que me regresen el premium y una vez dándole click al enlace me aparece el edi...
Spotify Legend
10379 Views
1 replies
2 likes
