Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help verifying your Student Discount.
Hi all! So I currently have the Premium Family plan and wanted to switch back to premium student. However whenever I press the "get started" button it just says that I'm verified and gives me the date and then there's no way to advance past this. The...
PlanPremiumCountryUnited Kingdom Device(iPhone 7, Macbook Pro late 2016)Operating System(iOS) My Question or IssueI have tried to change my subscription to student and verify through ShearId but it says it has been unsuccessful due to the voucher alr...
I'm in a full-time graduate program at this school called INSEAD based in France, but am not able to activate the student discount because it's not listed in Spotify's dropdown.
PlanPremiumCountry Brasil DeviceMoto g5s PlusOperating SystemAndroid My Question or Issue Boa tarde, estou há uma semana tentando realizar a migração do plano Premium para Estudante, mas não consigo concluir a soliticação. Em todas as vezes aparece a...
PlanStudent PremiumCountry USA My Question or Issue I lost my student Premium plan for a few months, but when I resubscribed my hulu account was no longer linked. I cannot reactivate it because, regardless of device or browser,the services tab under ...
Hello Spotify Community, I recently created this new account due to the fact that my older account was tied to an email and facebook I no longer used. I had actually closed the yahoo account associated with the older spotify account a while back. Wit...
PlanPremiumCountry Germany My Question or IssueThe email which reminded me that my student discount will expire went to the **bleep** folder and i payed one month 10 Euro instead of 5. Is there a possibility that I get back the 5 additional Euro by p...
Spotify hat anscheinend keinen wirklichen Support, daher hier meine Frage. Ich nutze seit paar Monaten Spotify Premium, über das Studenten Abo und wurde nun aufgefordert, meinen Studentenstatus zu aktualisieren, da es ansonsten auf den Standard Abo P...
my money was withdrawn but I would ask for the correction of the problem did not start premium
PlanPremiumCountry USA My Question or Issue Hi, so i renewed my spotify premium for students (this was the first time) and my rates went up to $9.99. Why? My friend also just renewed, but this didnt happen to her. Thanks
I've been on the premium plan for some time now, paying $10 per month. I was thinking about canceling and switching over to Google Play Music because they allow the ability to upload your own music and listen from anywhere. In any case, before I canc...
Plan PremiumCountry United States Operating System(iOS 10, Android Oreo, Windows 10,etc.) Not Important for this issue.My Question or Issue So I received an email about a month ago asking to complete a survey. I did, and in return, I got 3 months fre...
Hallo,ich kann den Studentenrabatt nicht einlösen, da während der Abwicklung Werbung von Unidays erscheint, ob ich Nachrichten, Rabattte etc. bekommen möchte. Ich kann keine Optionen auswählen bzw. fortfahren. Der Rabatt ist verfiziert und ein Uniday...
I am trying to Upgrade to student Subscription but it keeps saying the form is expired?
Hello I have been charged twice in early October, once for Spotify with student discount and once for normal Spotify, please rectify this problem and refund me for what I was over charged.
My Question or Issue As MQA adoption slowing but inexorably marches on, its implimentation found on more and more devices, when is Spotify going to wake up and make it available to us music-loving users? If lowly Tidal can manage streaming MQA then w...
I was accidentally using my friend's student information to try the student discount. And now it's active and I want to delete my student's information on my account. Can I do it? Thanks
PlanPremiumCountryUSA DeviceMoto X PureOperating SystemAndroid My Question or IssueI'm in grad school and I believe I already verified my student status, but I still got charged full $10.54 Thanks.
My Question or Issue I got a discount for being a student and tried to subscribe to premium. They gave me my PIN and once I encoded it, out comes a red box with the text "Oops something went. Please try again and contact support." after that I couldn...
This morning I bought Spotify for students, when I log into my account I still have the premium button and everything works as if I didn't have a premium account. What's going on?
Hi, Are you planning to launch a student program in israel? Thanks.
PlanPremiumCountry PolandDeviceXiaomi, PCOperating SystemAndroid Oreo, Windows 10 My Question or IssueI got verified today as a College Student and I can buy Spotify Premium with a discount. I entered my credit card details and bought it, but on ever...