Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help verifying your Student Discount.
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Moderator
17406 Views
49 replies
0 likes
My Question or IssueI upgraded to the Premium Student Plan, which includes free Hulu access. However, when I go to the active services page and click "start watching" (for Hulu), it takes me to a page where they show different Disney bundles to purch...
Visitor
19614 Views
11 replies
1 likes
PlanPremium Student My Question or IssuePlease extend Premium Student. I have had Spotify since 2016 and also have been a student since 2015. I am still (unfortunately) still a student in university. I am no longer allowed to have the student pricing...
Newbie
160141 Views
109 replies
147 likes
PlanPremiumCountryUnited Kingdom Device(iPhone 7, Macbook Pro late 2016)Operating System(iOS) My Question or IssueI have tried to change my subscription to student and verify through ShearId but it says it has been unsuccessful due to the voucher alr...
Newbie
36602 Views
19 replies
1 likes
PlanPremiumCountryUnited StatesDeviceGalaxy S7 & Win10 PCOperating SystemAndroid & Win10 My Question or Issue My earliest subscription reciept says 4/2/16. When trying to re-susbscribe to my student premium (I am still in college and re-verified this...
Plan Premium Country United States Device Galaxy S7 & Win10 PC Operating System Android & Win10 My Question or Issue My earliest subscription reciept says 4/2/16. When ...
Roadie
796 Views
1 replies
0 likes
PlanStudent/PremiumCountry ItalyDeviceIphone 5s, laptop My Question or Issue I've been charged for 2 months for the premium account. Now I've just verified again that my status as a student and for 12 months I will normally benefit of my discount, is...
Plan Student/Premium Country Italy Device Iphone 5s, laptop My Question or Issue I've been charged for 2 months for the premium account. Now I've ...
Spotify Star
555 Views
1 replies
0 likes
PlanPremiumCountry ItalyMy Question or Issue questa estate ho fatto l'abbonamento estivo 9,99 per 3 mesi. Ora è passato all'abbonamento classico 9,99 ma io avrei disponibile e autorizzato l'abbonamento per studenti. Come faccio a scalare i 9,99 e pas...
Plan Premium Country Italy My Question or Issue questa estate ho fatto l'abbonamento estivo 9,99 per 3 mesi. Ora è passato all'abbonamento classico 9,99 ma io avrei disponibi...
Spotify Star
769 Views
1 replies
0 likes
I've confirmed my student status on Sheer, I went to link it to my account and the discount wouldn't show up, I tried on my other account which I'm using now and it says it's already in use. I've paid £9.99 for premium now because neither account wou...
I've confirmed my student status on Sheer, I went to link it to my account and the discount wouldn't show up, I tried on my other account which I'm using now and it says it's already in use. I've pai...
Spotify Star
583 Views
1 replies
0 likes
I payed for my subscription to premium students but my account is in free edition it hasn't changed, I already check with my bank and the payment was successfully made.I would appreciate your help.Thank you.
I payed for my subscription to premium students but my account is in free edition it hasn't changed, I already check with my bank and the payment was successfully made. I would appreciate your help....
Spotify Legend
433 Views
1 replies
0 likes
Ayer se me cobraron 5 euros por enviar dos documentos sobre mi situacion estudiantil y hoy se me ha negado el acceso a premium pero no se me han devuelto esos 5 euros
Ayer se me cobraron 5 euros por enviar dos documentos sobre mi situacion estudiantil y hoy se me ha negado el acceso a premium pero no se me han devuelto esos 5 euros
Spotify Legend
494 Views
1 replies
0 likes
Hi there, I have currently requested to get my school on the list for Student Discount, however I'm wondering if I buy the normal premium now and then in the middle of this month my school gets accepted for Student Discount, would I then get the 50% ...
Hi there, I have currently requested to get my school on the list for Student Discount, however I'm wondering if I buy the normal premium now and then in the middle of this month my scho...
Spotify Star
574 Views
1 replies
0 likes
I wanted to use my student discount to get Spotify premium for a lower Price. So I clicked on „use Student discount“ but then there was a sign with the words „your Student discount is already connected to another conto“The Thing is that I didn‘t used...
I wanted to use my student discount to get Spotify premium for a lower Price. So I clicked on „use Student discount“ but then there was a sign with the words „your Student discount is already connect...
Spotify Legend
1257 Views
1 replies
0 likes
So I’ve been using Spotify Premium with the Student discount on one of my accounts since March of 2018. Around December, my little brother was somehow able to use my discount on his own Spotify account, and now I no longer have access to the Student ...
So I’ve been using Spotify Premium with the Student discount on one of my accounts since March of 2018. Around December, my little brother was somehow able to use my discount on his own Spotify accou...
Spotify Legend
595 Views
1 replies
0 likes
PlanFree/PremiumCountryUnited Kingdom Device(Lenovo Laptop)Operating System(Windows 10) My Question or IssueI have recieved an e-mail saying I need to renew my student account in order to have it for another year. I got my account in early 2017 meani...
Plan Free/Premium Country United Kingdom Device (Lenovo Laptop) Operating System (Windows 10) My Question or Issue I have recieved an e-mail saying I need to renew my s...
Spotify Star
799 Views
1 replies
0 likes
Hi, I tried to complete a student discount registration. The system charged me $4.99 to debit card, but I couldn't finish the registration because my University isn't listed. Still, I was charged. I also don't have access to the primium service. Coul...
Hi, I tried to complete a student discount registration. The system charged me $4.99 to debit card, but I couldn't finish the registration because my University isn't listed. Still, I was charged. I ...
Spotify Legend
455 Views
1 replies
0 likes
Hey there, I just tried applying for a student discount for Spotify Premium. My problem here now is that I got charged twice, since I resubmitted the form for the second time due to errors. Next is that for the SheerID I also got an error. So basical...
Hey there, I just tried applying for a student discount for Spotify Premium. My problem here now is that I got charged twice, since I resubmitted the form for the second time due to errors. Next is t...
Spotify Legend
418 Views
1 replies
0 likes
I am a user from Turkey. Student premium's cost is 7₺, and ONLY premuim is 14₺. But every month i pay 21₺ and i have student account. There is a big mistake. What should i do?
I am a user from Turkey. Student premium's cost is 7₺, and ONLY premuim is 14₺. But every month i pay 21₺ and i have student account. There is a big mistake. What should i do?
Roadie
516 Views
1 replies
0 likes
PlanPremiumCountry BrazilDeviceIphone 7Operating System iosMy Question or Issue I was kicked out of the family plan for no reason, since I live in the same adress as everyone in it, and there are only 3 of us. I’ve sent new invitations hoping to reco...
Plan Premium Country Brazil Device Iphone 7 Operating System ios My Question or Issue I was kicked out of the family plan for no reason, since I live in the same adress as ...
Spotify Star
708 Views
1 replies
0 likes
PlanFree/PremiumCountry DevicePCOperating SystemWindows 10 My Question or Issue So im trying verify my student discount and even though my university shows up it says that it can not verify me. I go to try to do the manual verification and when I go ...
Plan Free/Premium Country Device PC Operating System Windows 10 My Question or Issue So im trying verify my student discount and even though my university shows up...
Spotify Legend
1199 Views
3 replies
0 likes
I recently found out about the student discount so I tried to use that but after putting in all my bank card info I realized it was only for University and colleges, and I check today and it shows I was charged 4.99 from Spotify and I don't even have...
I recently found out about the student discount so I tried to use that but after putting in all my bank card info I realized it was only for University and colleges, and I check today and it shows I ...
Community Legend
515 Views
1 replies
0 likes
He comprado el premium para estudiantes y he puesto la informacion de la tarjeta y todo, he mandado el impreso de matricula de la universidad y decian que hasta que no lo validaran no lo cobrarian, pero sin embargo me lo han cobrado y aun asi todavia...
He comprado el premium para estudiantes y he puesto la informacion de la tarjeta y todo, he mandado el impreso de matricula de la universidad y decian que hasta que no lo validaran no lo cobrarian, p...
Community Legend
659 Views
1 replies
0 likes
PlanStudent Premium Plan + HuluCountry USA My Question or Issue Hello, I recently signed up for the Spotify Premium + Hulu for college students. Hulu still charged me for the month of January, and I am trying to obtain a refund. I contacted Hulu, and...
Plan Student Premium Plan + Hulu Country USA My Question or Issue Hello, I recently signed up for the Spotify Premium + Hulu for college students. Hulu still c...
Spotify Star
1027 Views
1 replies
0 likes
PlanFree/PremiumCountry DeviceIphone 8+Operating SystemIOS 10 My Question or Issue I noticed on my credit bill that I'm still getting charged $9.99 even after being verified as a student.I was also charged twice which I just noticedThere are screensh...
Plan Free/Premium Country Device Iphone 8+ Operating System IOS 10 My Question or Issue I noticed on my credit bill that I'm still getting charged $9.99 even after being...
Roadie
863 Views
1 replies
0 likes
Hey guys, i am trying to change my subscription to the student plan but my card info won’t go through. For any of my cards. I have tried three different cards to no avail. Any suggestions? -Chris
Hey guys, i am trying to change my subscription to the student plan but my card info won’t go through. For any of my cards. I have tried three different cards to no avail. Any suggestions? ...
Spotify Legend
531 Views
1 replies
0 likes
