Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Premium Student

Get help verifying your Student Discount.

Start a topic

Forum Posts

Solved!! Verification unsuccessful as voucher already used

PlanPremiumCountryUnited Kingdom Device(iPhone 7, Macbook Pro late 2016)Operating System(iOS) My Question or IssueI have tried to change my subscription to student and verify through ShearId but it says it has been unsuccessful due to the voucher alr...

  • Newbie
  • bktpycq32396kl53n1fk
  • Newbie
  • 27231 Views
  • 20 replies
  • 0 likes
  • Premium for Students
  • 27231 Views
  • 20 replies
  • 0 likes

Problem with SheerID

PlanFree/PremiumCountry Barcelona (Spain)DeviceLaptopOperating SystemWindows 10 My Question or Issue I'm trying to get premium for Students. I have filled the request form and I have chosen my university, which is Autonomous University of Barcelona, ...

  • Newbie
  • Plan Free/Premium Country  Barcelona (Spain) Device Laptop Operating System Windows 10  My Question or Issue  I'm trying to get premium for Students. I have filled the r...
  • Maxim
  • Spotify Star
  • 1355 Views
  • 1 replies
  • 0 likes
  • Student
  • 1355 Views
  • 1 replies
  • 0 likes

Signed up for student discount but never changed my 10$ a month bill. Please help

Went online and signed up for a student discount and it went through but spotify never changed my bill and I am still getting charged for the $10 a month standard account. This is been going on for like 3 months and I have already lost 15 due to this...

  • Newbie
  • Went online and signed up for a student discount and it went through but spotify never changed my bill and I am still getting charged for the $10 a month standard account. This is been going on for l...
  • OneByBoo
  • Roadie
  • 1088 Views
  • 1 replies
  • 0 likes
  • Student
  • 1088 Views
  • 1 replies
  • 0 likes

I was a student in one University and i got transcription to National Technical University of Athens

PlanPremiumCountry GreeceDeviceXiaomi Redmi note 6 proOperating SystemAndroid OreoMy Question or Issue:I got confirmed in 11-2018 but since 1-2019 I got transcription to National Technical University of Athens I think because I was in another univers...

  • Visitor
  • Plan Premium Country  Greece Device Xiaomi Redmi note 6 pro Operating System Android Oreo My Question or Issue: I got confirmed in 11-2018 but since 1-2019 I got transcription to&n...
  • OneByBoo
  • Roadie
  • 689 Views
  • 1 replies
  • 0 likes
  • Student
    trancription
  • 689 Views
  • 1 replies
  • 0 likes

Student Discount Cancelled

Hi!I've been using Spotify Premium for almost two years now, as I have been at my College which is registered with UniDays to get my discount. I now try to get my discount but only UK Univercities apply? Using a student company called Sheer? Does thi...

  • Regular
  • ...nivercities apply? Using a student company called Sheer? Does this mean I have no student status? Find it remarkable that we don't get discount, considering Uni students get a loan, whereas College students...
  • OneByBoo
  • Roadie
  • 809 Views
  • 1 replies
  • 0 likes
  • Student
  • 809 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Cancelled Premium for Students to resubscribe again on another date

PlanPremiumCountry PhilippinesDeviceiPhone XS MaxOperating System(iOS 12) My Question or Issue Good day. I subscribed to Spotify Premium on July 18, 2018 and I availed of the Student Discount. I use my debit card to pay every 18th of the month. Howev...

  • Newbie
  • Plan Premium Country  Philippines Device iPhone XS Max Operating System (iOS 12)   My Question or Issue  Good day. I subscribed to Spotify Premium on July 18, 2018 and I avai...
  • Daisy
  • Spotify Legend
  • 1372 Views
  • 1 replies
  • 0 likes
  • discount
    Premium
    Student
  • 1372 Views
  • 1 replies
  • 0 likes

Superuser Contribution Personal information on verification file? ( sheer-id)

Hi I wanna get a hold on the student discount while im right now a student. To verify that you actually are a student, you have to send a file that proves you are a student. The thing is on that file, my personal idendity number (sweden) is on the re...

  • Regular
  • Hi   I wanna get a hold on the student discount while im right now a student. To verify that you actually are a student, you have to send a file that proves you are a student. The thing is on ...
  • Katerina
  • Spotify Legend
  • 882 Views
  • 1 replies
  • 0 likes
  • sheerID
  • 882 Views
  • 1 replies
  • 0 likes

Superuser Contribution Problems with Hulu and Student Spotify

PlanStudent Discounted PremiumCountry USADeviceiPhone 8 Plus My Question or Issue I’ve recently upgraded my phone, and doing so logged me out of all apps. I can log into Spotify no problem, and use that login for Hulu, but then Hulu prompts me to sig...

  • Newbie
  •   Plan Student Discounted Premium Country  USA Device iPhone 8 Plus   My Question or Issue  I’ve recently upgraded my phone, and doing so logged me out of all apps. I can...
  • Katerina
  • Spotify Legend
  • 1021 Views
  • 1 replies
  • 0 likes
  • Hulu
    Student
  • 1021 Views
  • 1 replies
  • 0 likes

Superuser Contribution SPOOTIFY PREMIUM + HULU no link/ activation

I have Student Premium discount + HULU and SHOWTIME. My country settings are set to the US but accounts won't link. I get the activation link but when i get to HULU.com it trys to ask for credit card info. I try to get costumer help and when the Hulu...

  • Newbie
  •   I have Student Premium discount + HULU and SHOWTIME. My country settings are set to the US but accounts won't link. I get the activation link but when i get to HULU.com it trys to ask for cre...
  • Katerina
  • Spotify Legend
  • 587 Views
  • 1 replies
  • 0 likes
  • Other Platform
    Student
  • 587 Views
  • 1 replies
  • 0 likes

Superuser Contribution Hulu through Spotify account site does not work

PlanPremium DevicemaciPhoneAmazon Fire TV Stick My Question or Issue I have had no problem with my Hulu account through Spotify until today. The link through the Spotify account site does nothing but ask me to start a free trial. Help!

  • Newbie
  • Plan Premium   Device mac iPhone Amazon Fire TV Stick     My Question or Issue  I have had no problem with my Hulu account through Spotify until today. The link through ...
  • Katerina
  • Spotify Legend
  • 590 Views
  • 1 replies
  • 0 likes
  • Other
  • 590 Views
  • 1 replies
  • 0 likes

Had student account for only 3 years but being charged regular fee even though I'm still attending.

PlanPremiumCountry USDeviceSamsung Galaxy 8Operating SystemAndroid My Question or IssueI've renewed my student account twice since I have signed up. Currently, starting this month, I am being charged the regular $9.99 fee even though I'm still attend...

  • Newbie
  • Plan Premium Country  US Device Samsung Galaxy 8 Operating System Android   My Question or Issue I've renewed my student account twice since I have signed up. Currently, starting ...
  • Maxim
  • Spotify Star
  • 1039 Views
  • 1 replies
  • 0 likes
  • Premium payment
    Student
  • 1039 Views
  • 1 replies
  • 0 likes

Superuser Contribution Descuento a estudiantes

He pagado dos veces 4,99€ y sigo siendo free. Solicito que me devuelvan mi dinero.

  • Casual Listener
  • He pagado dos veces 4,99€ y sigo siendo free. Solicito que me devuelvan mi dinero.
  • Daisy
  • Spotify Legend
  • 380 Views
  • 1 replies
  • 1 likes
  • 380 Views
  • 1 replies
  • 1 likes

Superuser Contribution Como verificar mi cuenta

Tengo el problema de que pase de premium a free y me mandaron un correo diciéndome que necesito comprobar mi cuenta para que me regresen el premium y una vez dándole click al enlace me aparece el editar datos pero aún así, me sigue sin aparecer premi...

  • Newbie
  • Tengo el problema de que pase de premium a free y me mandaron un correo diciéndome que necesito comprobar mi cuenta para que me regresen el premium y una vez dándole click al enlace me aparece el edi...
  • Daisy
  • Spotify Legend
  • 10237 Views
  • 1 replies
  • 2 likes
  • Verification of family address
  • 10237 Views
  • 1 replies
  • 2 likes

Superuser Contribution Studentenkorting opgeheven

Ik heb altijd de studentenkorting gehad en dit is altijd goed verrekend. Nu is er deze maand ineens €10 afgeschreven ipv €5, waarschijnlijk omdat mijn collegekaart was verlopen. Ik heb geen email of reminder gehad dat ik deze weer moest updaten, zou ...

  • Newbie
  • Ik heb altijd de studentenkorting gehad en dit is altijd goed verrekend. Nu is er deze maand ineens €10 afgeschreven ipv €5, waarschijnlijk omdat mijn collegekaart was verlopen. Ik heb geen email of ...
  • Daisy
  • Spotify Legend
  • 460 Views
  • 1 replies
  • 0 likes
  • Student
  • 460 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify öğrenci sorunu

Spotify öğrenci hesabımı 1 yıldır kullanmaktaydım. Ancak süre dolmuş ve tarafıma herhangi bir doğrulama bilgisi gelmeden ödeme hesabımdan 13.99 TL ücret alınmış. Bu ücretin iadesini istiyorum

  • Newbie
  •    Spotify öğrenci hesabımı 1 yıldır kullanmaktaydım. Ancak süre dolmuş ve tarafıma herhangi bir doğrulama bilgisi gelmeden ödeme hesabımdan 13.99 TL ücret alınmış. Bu ücretin iadesini ist...
  • Peter
  • Spotify Legend
  • 1041 Views
  • 1 replies
  • 0 likes
  • Öğrenci Ödeme Sorunu
  • 1041 Views
  • 1 replies
  • 0 likes

Superuser Contribution Student plan verified but being charged for more

PlanPremium for familyCountry USADeviceHP Envy x360, Samsung Galaxy S8Operating SystemWindows 10, Android 8My Question or Issue I have applied for the Spotify Student plan and after going through the process, it said that I was verified until 11/26/1...

  • Newbie
  • Plan Premium for family Country  USA Device HP Envy x360, Samsung Galaxy S8 Operating System Windows 10, Android 8 My Question or Issue  I have applied for the Spotify Student plan...
  • Peter
  • Spotify Legend
  • 1150 Views
  • 1 replies
  • 0 likes
  • Student
  • 1150 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Problem with my country and student account

Hello, first of all, sorry for my bad English !Then, I have subscribed at the student thing in October approximately. And i have paid for the first month the right price. But in December I received a mail telling me that I had to put again my credit ...

  • Newbie
  • Hello, first of all, sorry for my bad English ! Then, I have subscribed at the student thing in October approximately. And i have paid for the first month the right price. But in December I received...
  • Peter
  • Spotify Legend
  • 1194 Views
  • 1 replies
  • 0 likes
  • country
    Student
  • 1194 Views
  • 1 replies
  • 0 likes

Superuser Contribution Descuento de estudiante

PlanFreeCountryPuerto Rico DeviceiPhone XROperating SystemiOS 12.1.2My Question or IssueIntenté obtener Spotify premium por descuento estudiantil. Mi universidad aparece en las opciones pero de todas formas dice que no se ha podido verificar que sea ...

  • Newbie
  • Plan Free Country Puerto Rico  Device iPhone XR Operating System iOS 12.1.2 My Question or Issue Intenté obtener Spotify premium por descuento estudiantil. Mi universidad aparece en las...
  • Guido
  • Spotify Legend
  • 734 Views
  • 1 replies
  • 0 likes
  • Student
  • 734 Views
  • 1 replies
  • 0 likes

Superuser Contribution Cuenta Student premium viviendo en otro pais

Hola,tengo matricula en una universidad española (URJC) pero vivo y trabajo en UK. Me gustaría hacerme cuenta premium con el descuento de estudiante pagandolo y usandolo desde UK .¿Es posible hacerlo con esta situación? Al intentar acceder al descuen...

  • Casual Listener
  •     Hola, tengo matricula en una universidad española (URJC) pero vivo y trabajo en UK. Me gustaría hacerme cuenta premium con el descuento de estudiante pagandolo y usandolo desde UK . ...
  • Guido
  • Spotify Legend
  • 476 Views
  • 1 replies
  • 0 likes
  • Student
  • 476 Views
  • 1 replies
  • 0 likes

Penn Foster College

I am enrolled as a student through Penn Foster online college which isn't listed for the student discount. When I followed links to get my school registered, there was no option for USA in country and therefore wouldn't let me submit. How can I regis...

  • Newbie
  •   I am enrolled as a student through Penn Foster online college which isn't listed for the student discount. When I followed links to get my school registered, there was no option for USA in co...
  • Keanu_C
  • Community Legend
  • 2465 Views
  • 1 replies
  • 0 likes
  • discount
    Penn Foster
    Student
  • 2465 Views
  • 1 replies
  • 0 likes

My college isnt in the list for the student discount

I want to get spotify premium, but my college wont show up.im in toronto, ontario, and i attend Oxford college of Arts, Business, and Technology

  • Newbie
  •   I want to get spotify premium, but my college wont show up. im in toronto, ontario, and i attend Oxford college of Arts, Business, and Technology 
  • Keanu_C
  • Community Legend
  • 463 Views
  • 1 replies
  • 0 likes
  • school isnt in discount
  • 463 Views
  • 1 replies
  • 0 likes