Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help verifying your Student Discount.
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Moderator
17451 Views
49 replies
0 likes
My Question or IssueI upgraded to the Premium Student Plan, which includes free Hulu access. However, when I go to the active services page and click "start watching" (for Hulu), it takes me to a page where they show different Disney bundles to purch...
Visitor
19700 Views
11 replies
1 likes
PlanPremium Student My Question or IssuePlease extend Premium Student. I have had Spotify since 2016 and also have been a student since 2015. I am still (unfortunately) still a student in university. I am no longer allowed to have the student pricing...
Newbie
160341 Views
109 replies
147 likes
PlanPremiumCountryUnited Kingdom Device(iPhone 7, Macbook Pro late 2016)Operating System(iOS) My Question or IssueI have tried to change my subscription to student and verify through ShearId but it says it has been unsuccessful due to the voucher alr...
Newbie
36607 Views
19 replies
1 likes
Hola, me gustaria saber cuanto tardan en verificar los datos, y cuando y como me informan de que ha sido activado el premium de la oferta estudiantes. Hay alguna forma de saber si escribi el correo correctamente a la hora de enviar mis datos de estud...
Hola, me gustaria saber cuanto tardan en verificar los datos, y cuando y como me informan de que ha sido activado el premium de la oferta estudiantes. Hay alguna forma de saber si escribi el...
Spotify Legend
531 Views
1 replies
0 likes
Hi all, I cancelled the credit card that I was using for Spotify and forgot to update with the new details. I was notified when the charge didn't go through on the old card, so I updated my details on my phone and was charged $4.99. It kept saying th...
Hi all, I cancelled the credit card that I was using for Spotify and forgot to update with the new details. I was notified when the charge didn't go through on the old card, so I updated my ...
Roadie
497 Views
1 replies
0 likes
Merhaba ben 7 TL lik ogrenci paketi aldim sadece universiteli kisiler alabiliyormus ben Ortaokul ogrencisiyim parayi benden aldi ama Premium uyelik vermedi.
Merhaba ben 7 TL lik ogrenci paketi aldim sadece universiteli kisiler alabiliyormus ben Ortaokul ogrencisiyim parayi benden aldi ama Premium uyelik vermedi.
Spotify Legend
687 Views
1 replies
0 likes
I am still waiting for SheerID to recognise me as a student. A day passed but still no email from them. It says it takes a day to get a reply from them. I already paid my subscription money.
I am still waiting for SheerID to recognise me as a student. A day passed but still no email from them. It says it takes a day to get a reply from them. I already paid my subscription money.
Roadie
817 Views
1 replies
0 likes
Buenas tardes, quice registrarme en el plan Premium para universitarios pero no consegui cargar los documentos porque no me permitio y me sale error en la pagina, lo insolito es que ya me descontaron el pago en la tarjeta.. solucion ?
Buenas tardes, quice registrarme en el plan Premium para universitarios pero no consegui cargar los documentos porque no me permitio y me sale error en la pagina, lo insolito es que ya me descontaron...
Spotify Legend
682 Views
1 replies
0 likes
Necesito ayuda no puedo ingresar y ya me debitaron el valor .
Necesito ayuda no puedo ingresar y ya me debitaron el valor .
Spotify Legend
996 Views
1 replies
0 likes
Mi sono iscritto a spotify, ho scelto di usufruire dello sconto e mi sono stati subito detratti i soldi; vorrei solamente capire come devo fare per verificare che sono iscritto all'universita'. Io non riesco ad usare SheerIDGrazie
Mi sono iscritto a spotify, ho scelto di usufruire dello sconto e mi sono stati subito detratti i soldi; vorrei solamente capire come devo fare per verificare che sono iscritto all'universita'. Io no...
Spotify Legend
1050 Views
1 replies
0 likes
I have been using student discount for 2 years through UNiDAYS and have been told that my institution doesn’t fit the criteria now that verification has changed to SheerID. I think this is unfair and they are discriminating against students. Is there...
...nd they are discriminating against students. Is there any way I can challenge this before cancelling my account?
Spotify Star
535 Views
1 replies
0 likes
PlanFree/PremiumCountry BrazilDevice(Xiaomi Mi8)Operating System( Android Pie) My Question or Issue Eu Fiz o upload do documento da faculdade há mais de uma semana, e até agora não recebi um retorno no email cadastrado... gostaria muito de fazer a ad...
Plan Free/Premium Country Brazil Device (Xiaomi Mi8) Operating System ( Android Pie) My Question or Issue Eu Fiz o upload do documento da faculdade há mais de uma semana,...
Spotify Star
5297 Views
1 replies
0 likes
I am having issues with the premius for students. I cannot link my Spotify account to Hulu. Whenver I go to activate my account I have issues. If select "I'm new to Hulu" I am told I already have an account and need to log in. When I try to log in I ...
I am having issues with the premius for students. I cannot link my Spotify account to Hulu. Whenver I go to activate my account I have issues. If select "I'm new to Hulu" I am t...
Roadie
1409 Views
2 replies
0 likes
PlanPremium StudentCountryUnited StatesDeviceMacbook Air 2015Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I recently reactivated my spotify premium account and easily activated my spotify and showtime, but I have been ...
Plan Premium Student Country United States Device Macbook Air 2015 Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I recently reactivated my ...
Roadie
2615 Views
1 replies
2 likes
I applied to get a student discount on my premium account. I sent my documents and didn't think much of it, as two months have past and I was using my premium account just fine. Recently, I realized that my account became a free account by itself. I ...
I applied to get a student discount on my premium account. I sent my documents and didn't think much of it, as two months have past and I was using my premium account just fine. Recently...
Roadie
809 Views
1 replies
0 likes
I am unsure in my Student Spotify account was confirmed and if it is connected to the Hulu account. I deleted my previous Hulu account to sign up for the free one through the Student Spotify account. I am unsure if it will now be charged through Spot...
I am unsure in my Student Spotify account was confirmed and if it is connected to the Hulu account. I deleted my previous Hulu account to sign up for the free one through the Student Spotify account....
Roadie
622 Views
1 replies
0 likes
Tenho a assinatura do spotify premium para estudantes, verifiquei a minha conta em dezembro, contudo desde que foi verificado o spotify está cobrando o valor integral de R$16,90.Já confirmei os meus recibos na conta do spotify e todos mostram que eu ...
Tenho a assinatura do spotify premium para estudantes, verifiquei a minha conta em dezembro, contudo desde que foi verificado o spotify está cobrando o valor integral de R$16,90. Já confirmei os meu...
Spotify Star
535 Views
1 replies
0 likes
Hi,I paid spotify for students on 5 February but if I enter in my personal page it said me that I haven't premium but Spotify gratis. What's the problem?
Hi, I paid spotify for students on 5 February but if I enter in my personal page it said me that I haven't premium but Spotify gratis. What's the problem?
Spotify Star
559 Views
1 replies
0 likes
Hey all! I just checked my Paypal account and realized that I'm paying for a premium account and a student account since October last year. I'm still studying and haven't changed anything in my Spotify account. So i'm wondering why i am paying 15 Eur...
Hey all! I just checked my Paypal account and realized that I'm paying for a premium account and a student account since October last year. I'm still studying and haven't changed anything in...
Roadie
491 Views
1 replies
0 likes
PlanFree/PremiumCountry Device Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I have registered for student premium and just got a regular fee drawn from my bank. I tried verifying my self again via your service but it s...
Plan Free/Premium Country Device Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I have registered for student premium and just...
Spotify Star
1223 Views
4 replies
0 likes
Due to a transfer, I will be in university for five years instead of four, and the student discount only lasts for four years. Is there a way to get that discount for a longer period of time? I have a new school email from for the transfer school. Wo...
Due to a transfer, I will be in university for five years instead of four, and the student discount only lasts for four years. Is there a way to get that discount for a longer period of time? I have ...
Spotify Star
10428 Views
1 replies
0 likes
PlanFree/PremiumCountryAustralia DeviceIpad air and Samsung Galaxy J7 ProOperating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue Am I able to get the student Premium if I am in high school, year 11? Or is it just for UNI students...
...ble to get the student Premium if I am in high school, year 11? Or is it just for UNI students?
Spotify Star
1021 Views
1 replies
1 likes
Hello, I'm originally from France, but studying in the US for a couple years and I'm trying to suscribe to the student premium plan (I currently use Spotify free) but I am unable to do so because my credit cards are french and my spotify account is l...
Hello, I'm originally from France, but studying in the US for a couple years and I'm trying to suscribe to the student premium plan (I currently use Spotify free) but I am unable to do so&nb...
Regular
797 Views
2 replies
1 likes
