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Solved!! My Student Plan changed to Premium Individual

Note: I currently use Spotify in two devices: my phone and my laptop. That's why I included both of them below. Plan Premium Student Country Dominican Republic Device Samsung Galaxy A05, Dell Latitude 7280 Operating System Android 11, Windows 11 My Q...

Casual Listener

31zzxznsjfq

Newbie

9911 Views

6 replies

1 likes

Premium for Students
  • 9911 Views
  • 6 replies
  • 1 likes

AI DJ not showing up

PlanPremiumCountrySouth Africa My Question or IssueI have been subscribed to premium student for nearly a month now and still no sign of the AI DJ. I have tried everything: deleting and reinstalling, logging out and back in, I have updated the app 3 ...

Casual Listener

standardpremiumuser

Visitor

15731 Views

10 replies

2 likes

Premium for Students
  • 15731 Views
  • 10 replies
  • 2 likes

Solved!! Premium Student Hulu Access

My Question or IssueI upgraded to the Premium Student Plan, which includes free Hulu access. However, when I go to the active services page and click "start watching" (for Hulu), it takes me to a page where they show different Disney bundles to purch...

Newbie

Azra0

Visitor

25186 Views

11 replies

1 likes

Premium for Students
  • 25186 Views
  • 11 replies
  • 1 likes

Solved!! Extend Premium Student After 4 Years

PlanPremium Student My Question or IssuePlease extend Premium Student. I have had Spotify since 2016 and also have been a student since 2015. I am still (unfortunately) still a student in university. I am no longer allowed to have the student pricing...

Regular

pdan58

Visitor

170449 Views

110 replies

148 likes

Premium for Students
  • 170449 Views
  • 110 replies
  • 148 likes

Help With Re-applying For Student Discount

I was having Premium for Students throughout 2018; at the start of January, it switched to Spotify Premium- I currently have Spotify Free. I am trying to re-apply for the student discount, but I am essentially stuck in a loop- I go back to the Help p...

Newbie

I was having Premium for Students throughout 2018; at the start of January, it switched to Spotify Premium- I currently have Spotify Free. I am trying to re-apply for the student discount, but I am e...

Keanu_C

Community Legend

616 Views

1 replies

0 likes

Premium for Students
  • 616 Views
  • 1 replies
  • 0 likes

Superuser Contribution Student Discount

Hi. I signed up for student discount. Before i am verified as a student, spotify already charge me the money. and it was a success transaction, not pending. after that, i got verified. but spotify said my payment was failed. i don't wanna pay twice. ...

Newbie

Hi. I signed up for student discount. Before i am verified as a student, spotify already charge me the money. and it was a success transaction, not pending. after that, i got verified. but spotify sa...

Katerina

Spotify Legend

597 Views

1 replies

0 likes

  • 597 Views
  • 1 replies
  • 0 likes

Student subscription

Hey. I tried to get premium for student a few weeks ago by charging the attachmens required but I wasn't in my country at that time, so I had to register in the form a different phone number and now my discount is associated to my wife's account. Wha...

Casual Listener

...ow my discount is associated to my wife's account. What can I do about it?     Plan Premium for students Country  Colombia Device Motorola g4plus Operating System (iOS 10, A...

Maxim

Spotify Star

579 Views

1 replies

0 likes

Premium for Students
  • 579 Views
  • 1 replies
  • 0 likes

Switching to existing student account

Hi, I recently heard about student accounts so I tried to get one, but I couldn't switch to a student account using my Facebook account. So I created a new account for a student account, but I realized I COULD actually use my facebook account, so I t...

Newbie

Hi,   I recently heard about student accounts so I tried to get one, but I couldn't switch to a student account using my Facebook account. So I created a new account for a student account, but...

Bethany_Dawn

Community Legend

729 Views

1 replies

0 likes

  • 729 Views
  • 1 replies
  • 0 likes

wrong payment charge

I am currently on the spotify 3 months for $10 plan. I upgraded to the hulu student plan a couple of days ago and instead of the 4.99 plus tax I got charged $9.99 on my card for no reason. Please help me resolve this issue.

Newbie

I am currently on the spotify 3 months for $10 plan. I upgraded to the hulu student plan a couple of days ago and instead of the 4.99 plus tax I got charged $9.99 on my card for no reason. Pleas...

OneByBoo

Roadie

978 Views

1 replies

0 likes

Premium
Student
  • 978 Views
  • 1 replies
  • 0 likes

Verification mail

hi everyone. i applied for student premium three days ago. when i applied i saw my school on list and select it then i uploaded my student certificate but i didnt get any e-mail about verification

Newbie

hi everyone. i applied for student premium three days ago. when i applied i saw my school on list and select it then i uploaded my student certificate but i didnt get any e-mail about verification &...

Maxim

Spotify Star

766 Views

1 replies

1 likes

Premium for Students
  • 766 Views
  • 1 replies
  • 1 likes

Please help me student payments

Good day I bought a spotify premium membership today. I accidentally bought it twice. I am withdrawn from my account and can not access premium

Newbie

Good day I bought a spotify premium membership today. I accidentally bought it twice. I am withdrawn from my account and can not access premium

OneByBoo

Roadie

483 Views

1 replies

0 likes

  • 483 Views
  • 1 replies
  • 0 likes

Superuser Contribution studentenrabatt

Hallo,ich moechte mich gern bei Spotify Premium anmelden und den Studentenrabatt nutzen. Da meine Schule nicht angezeigt wird wollte ich diese verifizieren. Beim Absenden der Anfrage kommt immer wieder die Meldung ungueltige Domain.Nun wollte ich fra...

Visitor

Hallo, ich moechte mich gern bei Spotify Premium anmelden und den Studentenrabatt nutzen.  Da meine Schule nicht angezeigt wird wollte ich diese verifizieren.  Beim Absenden der Anfrage ...

Daisy

Spotify Legend

651 Views

1 replies

0 likes

  • 651 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify student only used once but getting error message "You have already redeemed this offer."

PlanFree/PremiumCountry U.KDeviceOnePlus 6Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I've only used my spotify student premium once from dec 17 to dec 18, now when iItry to redeem the offer it then says "You have alr...

Casual Listener

Plan Free/Premium Country  U.K Device OnePlus 6 Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  I've only used my spotify student premiu...

Guido

Spotify Legend

1535 Views

3 replies

1 likes

Premium for Students
  • 1535 Views
  • 3 replies
  • 1 likes

Already redeemed student offer

PlanPremiumCountry: Canada I have been using the spotify student premium plan for some time now but I recently lost my credit card and didn't pay on time. I tried updating my payment information afterwards but it says my subscription is the normal ra...

Casual Listener

Plan Premium Country: Canada   I have been using the spotify student premium plan for some time now but I recently lost my credit card and didn't pay on time. I tried updating my payment inf...

Billy-J

Spotify Star

8743 Views

6 replies

0 likes

Student
  • 8743 Views
  • 6 replies
  • 0 likes

Payment problem

Hello! I tried to buy premium with the student discount and the money was reserved but the payment wasn't finished and now I tried again but it showed that the payment failed. I tried logging out and in again, what shoul I do in this situation?

Newbie

Hello! I tried to buy premium with the student discount and the money was reserved but the payment wasn't finished and now I tried again but it showed that the payment failed. I tried logging out and...

OneByBoo

Roadie

700 Views

1 replies

0 likes

  • 700 Views
  • 1 replies
  • 0 likes

I need help about school discount payment

Yesterday i applied for school discount and sended my documents for proof. Today i got a mail says my student discount confirmed and got a link, when i click that button and try to enter my card numbers it says "Payment failed. Try again, or use a di...

Newbie

Yesterday i applied for school discount and sended my documents for proof. Today i got a mail says my student discount confirmed and got a link, when i click that button and try to enter my card numb...

OneByBoo

Roadie

867 Views

1 replies

0 likes

Payment
problem
Student
  • 867 Views
  • 1 replies
  • 0 likes

Student Discount in Australia

On the 25th Feb I tried signing up for the student discount as I am a student.... I put my bank details in as they asked and the information showing I’m a student they said they would get back to me within 3 days via email if I was accepted for premi...

Newbie

On the 25th Feb I tried signing up for the student discount as I am a student.... I put my bank details in as they asked and the information showing I’m a student they said they would get back to me ...

OneByBoo

Roadie

671 Views

1 replies

0 likes

  • 671 Views
  • 1 replies
  • 0 likes

Superuser Contribution Descuento para Estudiantes

Hola, estoy cursando un grado superior pero no en una universidad. Soy estudiante, no puedo disfrutar de ese descuento?

Newbie

Hola, estoy cursando un grado superior pero no en una universidad. Soy estudiante, no puedo disfrutar de ese descuento?

Guido

Spotify Legend

794 Views

1 replies

0 likes

  • 794 Views
  • 1 replies
  • 0 likes

Superuser Contribution Descuento a estudiantes

Hola, me gustaria saber cuanto tardan en verificar los datos, y cuando y como me informan de que ha sido activado el premium de la oferta estudiantes. Hay alguna forma de saber si escribi el correo correctamente a la hora de enviar mis datos de estud...

Newbie

Hola, me gustaria saber cuanto tardan en verificar los datos, y cuando y como me informan de que ha sido activado el premium de la oferta estudiantes.   Hay alguna forma de saber si escribi el...

Guido

Spotify Legend

557 Views

1 replies

0 likes

  • 557 Views
  • 1 replies
  • 0 likes

Student price didn't renew after credit card expired

Hi all, I cancelled the credit card that I was using for Spotify and forgot to update with the new details. I was notified when the charge didn't go through on the old card, so I updated my details on my phone and was charged $4.99. It kept saying th...

Newbie

Hi all,   I cancelled the credit card that I was using for Spotify and forgot to update with the new details. I was notified when the charge didn't go through on the old card, so I updated my ...

OneByBoo

Roadie

534 Views

1 replies

0 likes

  • 534 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify Premium (TR)

Merhaba ben 7 TL lik ogrenci paketi aldim sadece universiteli kisiler alabiliyormus ben Ortaokul ogrencisiyim parayi benden aldi ama Premium uyelik vermedi.

Newbie

Merhaba ben 7 TL lik ogrenci paketi aldim sadece universiteli kisiler alabiliyormus ben Ortaokul ogrencisiyim parayi benden aldi ama Premium uyelik vermedi.

Guido

Spotify Legend

723 Views

1 replies

0 likes

  • 723 Views
  • 1 replies
  • 0 likes

Student discount in turkey

I am still waiting for SheerID to recognise me as a student. A day passed but still no email from them. It says it takes a day to get a reply from them. I already paid my subscription money.

Regular

I am still waiting for SheerID to recognise me as a student. A day passed but still no email from them. It says it takes a day to get a reply from them. I already paid my subscription money. 

OneByBoo

Roadie

849 Views

1 replies

0 likes

Student
  • 849 Views
  • 1 replies
  • 0 likes

Superuser Contribution Cobro de plan universitario sin aun estar totalmente verificada

Buenas tardes, quice registrarme en el plan Premium para universitarios pero no consegui cargar los documentos porque no me permitio y me sale error en la pagina, lo insolito es que ya me descontaron el pago en la tarjeta.. solucion ?

Newbie

Buenas tardes, quice registrarme en el plan Premium para universitarios pero no consegui cargar los documentos porque no me permitio y me sale error en la pagina, lo insolito es que ya me descontaron...

Guido

Spotify Legend

725 Views

1 replies

0 likes

  • 725 Views
  • 1 replies
  • 0 likes