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Solved!! Premium Student Hulu Access

My Question or IssueI upgraded to the Premium Student Plan, which includes free Hulu access. However, when I go to the active services page and click "start watching" (for Hulu), it takes me to a page where they show different Disney bundles to purch...

Newbie

Azra0

Visitor

13913 Views

11 replies

1 likes

Premium for Students
  • 13913 Views
  • 11 replies
  • 1 likes

Solved!! Extend Premium Student After 4 Years

PlanPremium Student My Question or IssuePlease extend Premium Student. I have had Spotify since 2016 and also have been a student since 2015. I am still (unfortunately) still a student in university. I am no longer allowed to have the student pricing...

Regular

Nick1412

Regular

146808 Views

106 replies

145 likes

Premium for Students
  • 146808 Views
  • 106 replies
  • 145 likes

Solved!! Verification unsuccessful as voucher already used

PlanPremiumCountryUnited Kingdom Device(iPhone 7, Macbook Pro late 2016)Operating System(iOS) My Question or IssueI have tried to change my subscription to student and verify through ShearId but it says it has been unsuccessful due to the voucher alr...

Newbie

bktpycq32396kl53n1fk

Newbie

34519 Views

19 replies

1 likes

Premium for Students
  • 34519 Views
  • 19 replies
  • 1 likes

Can i get the student premium if in High School

PlanFree/PremiumCountryAustralia DeviceIpad air and Samsung Galaxy J7 ProOperating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue Am I able to get the student Premium if I am in high school, year 11? Or is it just for UNI students...

Newbie

...ble to get the student Premium if I am in high school, year 11? Or is it just for UNI students?

Maxim

Spotify Star

939 Views

1 replies

1 likes

Premium for Students
  • 939 Views
  • 1 replies
  • 1 likes

Unable to get premium

Hello, I'm originally from France, but studying in the US for a couple years and I'm trying to suscribe to the student premium plan (I currently use Spotify free) but I am unable to do so because my credit cards are french and my spotify account is l...

Newbie

Hello,   I'm originally from France, but studying in the US for a couple years and I'm trying to suscribe to the student premium plan (I currently use Spotify free) but I am unable to do so&nb...

kristinmartin24

Regular

734 Views

2 replies

1 likes

Premium for Students
  • 734 Views
  • 2 replies
  • 1 likes

I've only had Student Premium for 2 years, but won't let me re-subsribe

PlanPremiumCountryUnited StatesDeviceGalaxy S7 & Win10 PCOperating SystemAndroid & Win10 My Question or Issue My earliest subscription reciept says 4/2/16. When trying to re-susbscribe to my student premium (I am still in college and re-verified this...

Casual Listener

Plan Premium Country United States Device Galaxy S7 & Win10 PC Operating System Android & Win10   My Question or Issue  My earliest subscription reciept says 4/2/16. When ...

OneByBoo

Roadie

747 Views

1 replies

0 likes

Can't Re-subscribe
Student discount USA
  • 747 Views
  • 1 replies
  • 0 likes

Spotify premium account instead of student discount account

PlanStudent/PremiumCountry ItalyDeviceIphone 5s, laptop My Question or Issue I've been charged for 2 months for the premium account. Now I've just verified again that my status as a student and for 12 months I will normally benefit of my discount, is...

Newbie

  Plan Student/Premium Country  Italy Device Iphone 5s, laptop       My Question or Issue   I've been charged for 2 months for the premium account. Now I've ...

Maxim

Spotify Star

511 Views

1 replies

0 likes

Premium for Students
  • 511 Views
  • 1 replies
  • 0 likes

premium studenti

PlanPremiumCountry ItalyMy Question or Issue questa estate ho fatto l'abbonamento estivo 9,99 per 3 mesi. Ora è passato all'abbonamento classico 9,99 ma io avrei disponibile e autorizzato l'abbonamento per studenti. Come faccio a scalare i 9,99 e pas...

Newbie

  Plan Premium Country  Italy My Question or Issue  questa estate ho fatto l'abbonamento estivo 9,99 per 3 mesi. Ora è passato all'abbonamento classico 9,99 ma io avrei disponibi...

Billy-J

Spotify Star

707 Views

1 replies

0 likes

Premium
Premium Student
  • 707 Views
  • 1 replies
  • 0 likes

Can't use student discount

I've confirmed my student status on Sheer, I went to link it to my account and the discount wouldn't show up, I tried on my other account which I'm using now and it says it's already in use. I've paid £9.99 for premium now because neither account wou...

Newbie

I've confirmed my student status on Sheer, I went to link it to my account and the discount wouldn't show up, I tried on my other account which I'm using now and it says it's already in use. I've pai...

Billy-J

Spotify Star

545 Views

1 replies

0 likes

  • 545 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify premium subscription is not working, already payed for the service.

I payed for my subscription to premium students but my account is in free edition it hasn't changed, I already check with my bank and the payment was successfully made.I would appreciate your help.Thank you.

Newbie

I payed for my subscription to premium students but my account is in free edition it hasn't changed, I already check with my bank and the payment was successfully made. I would appreciate your help....

Daisy

Spotify Legend

397 Views

1 replies

0 likes

  • 397 Views
  • 1 replies
  • 0 likes

Superuser Contribution CUENTA ESTUDIANTIL

Ayer se me cobraron 5 euros por enviar dos documentos sobre mi situacion estudiantil y hoy se me ha negado el acceso a premium pero no se me han devuelto esos 5 euros

Newbie

Ayer se me cobraron 5 euros por enviar dos documentos sobre mi situacion estudiantil y hoy se me ha negado el acceso a premium pero no se me han devuelto esos 5 euros 

Daisy

Spotify Legend

460 Views

1 replies

0 likes

  • 460 Views
  • 1 replies
  • 0 likes

Student Discount

Hi there, I have currently requested to get my school on the list for Student Discount, however I'm wondering if I buy the normal premium now and then in the middle of this month my school gets accepted for Student Discount, would I then get the 50% ...

Casual Listener

Hi there,   I have currently requested to get my school on the list for Student Discount, however I'm wondering if I buy the normal premium now and then in the middle of this month my scho...

Maxim

Spotify Star

523 Views

1 replies

0 likes

Premium for Students
  • 523 Views
  • 1 replies
  • 0 likes

Superuser Contribution Student discount doesn‘t work

I wanted to use my student discount to get Spotify premium for a lower Price. So I clicked on „use Student discount“ but then there was a sign with the words „your Student discount is already connected to another conto“The Thing is that I didn‘t used...

Newbie

I wanted to use my student discount to get Spotify premium for a lower Price. So I clicked on „use Student discount“ but then there was a sign with the words „your Student discount is already connect...

Daisy

Spotify Legend

1199 Views

1 replies

0 likes

discount
Student
  • 1199 Views
  • 1 replies
  • 0 likes

Superuser Contribution Switching student premium account

So I’ve been using Spotify Premium with the Student discount on one of my accounts since March of 2018. Around December, my little brother was somehow able to use my discount on his own Spotify account, and now I no longer have access to the Student ...

Newbie

So I’ve been using Spotify Premium with the Student discount on one of my accounts since March of 2018. Around December, my little brother was somehow able to use my discount on his own Spotify accou...

Daisy

Spotify Legend

548 Views

1 replies

0 likes

Premium for Students
  • 548 Views
  • 1 replies
  • 0 likes

Student discount renewal

PlanFree/PremiumCountryUnited Kingdom Device(Lenovo Laptop)Operating System(Windows 10) My Question or IssueI have recieved an e-mail saying I need to renew my student account in order to have it for another year. I got my account in early 2017 meani...

Newbie

  Plan Free/Premium Country United Kingdom  Device (Lenovo Laptop) Operating System (Windows 10)   My Question or Issue I have recieved an e-mail saying I need to renew my s...

Maxim

Spotify Star

762 Views

1 replies

0 likes

Student
  • 762 Views
  • 1 replies
  • 0 likes

Superuser Contribution Charged but no service

Hi, I tried to complete a student discount registration. The system charged me $4.99 to debit card, but I couldn't finish the registration because my University isn't listed. Still, I was charged. I also don't have access to the primium service. Coul...

Newbie

Hi, I tried to complete a student discount registration. The system charged me $4.99 to debit card, but I couldn't finish the registration because my University isn't listed. Still, I was charged. I ...

Daisy

Spotify Legend

407 Views

1 replies

0 likes

  • 407 Views
  • 1 replies
  • 0 likes

Superuser Contribution I got charged twice for the student discount

Hey there, I just tried applying for a student discount for Spotify Premium. My problem here now is that I got charged twice, since I resubmitted the form for the second time due to errors. Next is that for the SheerID I also got an error. So basical...

Newbie

Hey there, I just tried applying for a student discount for Spotify Premium. My problem here now is that I got charged twice, since I resubmitted the form for the second time due to errors. Next is t...

Daisy

Spotify Legend

390 Views

1 replies

0 likes

  • 390 Views
  • 1 replies
  • 0 likes

Student Premium

I am a user from Turkey. Student premium's cost is 7₺, and ONLY premuim is 14₺. But every month i pay 21₺ and i have student account. There is a big mistake. What should i do?

Visitor

I am a user from Turkey. Student premium's cost is 7₺, and ONLY premuim is 14₺. But every month i pay 21₺ and i have student account. There is a big mistake. What should i do? 

OneByBoo

Roadie

477 Views

1 replies

0 likes

  • 477 Views
  • 1 replies
  • 0 likes

I was kicked out of my family plan, and I can’t recover it

PlanPremiumCountry BrazilDeviceIphone 7Operating System iosMy Question or Issue I was kicked out of the family plan for no reason, since I live in the same adress as everyone in it, and there are only 3 of us. I’ve sent new invitations hoping to reco...

Newbie

Plan Premium Country  Brazil Device Iphone 7 Operating System  ios My Question or Issue  I was kicked out of the family plan for no reason, since I live in the same adress as ...

Bittencourt

Spotify Star

671 Views

1 replies

0 likes

  • 671 Views
  • 1 replies
  • 0 likes

Superuser Contribution Student verification

PlanFree/PremiumCountry DevicePCOperating SystemWindows 10 My Question or Issue So im trying verify my student discount and even though my university shows up it says that it can not verify me. I go to try to do the manual verification and when I go ...

Casual Listener

Plan Free/Premium Country   Device PC Operating System Windows 10   My Question or Issue  So im trying verify my student discount  and even though my university shows up...

Katerina

Spotify Legend

1132 Views

3 replies

0 likes

Student
  • 1132 Views
  • 3 replies
  • 0 likes

Charged but no premium still

I recently found out about the student discount so I tried to use that but after putting in all my bank card info I realized it was only for University and colleges, and I check today and it shows I was charged 4.99 from Spotify and I don't even have...

Newbie

I recently found out about the student discount so I tried to use that but after putting in all my bank card info I realized it was only for University and colleges, and I check today and it shows I ...

Luke

Community Legend

492 Views

1 replies

0 likes

  • 492 Views
  • 1 replies
  • 0 likes

Premium no funciona

He comprado el premium para estudiantes y he puesto la informacion de la tarjeta y todo, he mandado el impreso de matricula de la universidad y decian que hasta que no lo validaran no lo cobrarian, pero sin embargo me lo han cobrado y aun asi todavia...

Newbie

He comprado el premium para estudiantes y he puesto la informacion de la tarjeta y todo, he mandado el impreso de matricula de la universidad y decian que hasta que no lo validaran no lo cobrarian, p...

Luke

Community Legend

609 Views

1 replies

0 likes

  • 609 Views
  • 1 replies
  • 0 likes

Hulu double billed

PlanStudent Premium Plan + HuluCountry USA My Question or Issue Hello, I recently signed up for the Spotify Premium + Hulu for college students. Hulu still charged me for the month of January, and I am trying to obtain a refund. I contacted Hulu, and...

Newbie

Plan Student Premium Plan + Hulu Country  USA     My Question or Issue  Hello, I recently signed up for the Spotify Premium + Hulu for college students. Hulu still c...

Maxim

Spotify Star

986 Views

1 replies

0 likes

hulu student refund double billed
  • 986 Views
  • 1 replies
  • 0 likes