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Solved!! Premium Student: stuck on verified page

Hi all! So I currently have the Premium Family plan and wanted to switch back to premium student. However whenever I press the "get started" button it just says that I'm verified and gives me the date and then there's no way to advance past this. The...

  • Casual Listener
  • madison21
  • Visitor
  • 44674 Views
  • 58 replies
  • 5 likes
  • Premium for Students
  • 44674 Views
  • 58 replies
  • 5 likes

Solved!! Verification unsuccessful as voucher already used

PlanPremiumCountryUnited Kingdom Device(iPhone 7, Macbook Pro late 2016)Operating System(iOS) My Question or IssueI have tried to change my subscription to student and verify through ShearId but it says it has been unsuccessful due to the voucher alr...

  • Newbie
  • Joan
  • Moderator
  • 20408 Views
  • 14 replies
  • 0 likes
  • Premium for Students
  • 20408 Views
  • 14 replies
  • 0 likes

Mi è stato addebitato un costo maggiore di abbonamento

Io avevo spotify premium studenti a 4,99€ ho rinnovato i dettagli di pagamento e mi sono stati addebitati invece 7€ come faccio ad avere il rimborso dei miei soldi ?

  • Newbie
  • Io avevo spotify premium studenti a 4,99€ ho rinnovato i dettagli di pagamento e mi sono stati addebitati invece 7€ come faccio ad avere il rimborso dei miei soldi ?
  • 140 Views
  • 0 replies
  • 0 likes
  • 140 Views
  • 0 replies
  • 0 likes

Problems with the student disccount

God day Guys!I I Tried the student disccount, and i got acepted and also recieve de confirmation from SheerID that i can confirm it in my account and star to use premium for students,in that that the bank charge me, but when i go to to confirm it its...

  • Newbie
  • God day Guys!I   I Tried the student disccount, and i got acepted and also recieve de confirmation from SheerID that i can confirm it in my account and star to use premium for students, in t...
  • 143 Views
  • 0 replies
  • 0 likes
  • 143 Views
  • 0 replies
  • 0 likes

Assinei Estudante premium e continua Free

Olá, Realirei a assinatura para estudante, enviei minha documentção que foi devidamente verificada e valor já foi faturado no meu cartão.Porém no app minha assinatura continua free, já desistalei e instalei, reiniciei o celular mas não deu certo.pode...

  • Newbie
  • Olá,  Realirei a assinatura para estudante, enviei minha documentção que foi devidamente verificada e valor já foi faturado no meu cartão. Porém no app minha assinatura continua free, já desis...
  • Bittencourt
  • Spotify Star
  • 623 Views
  • 2 replies
  • 0 likes
  • 623 Views
  • 2 replies
  • 0 likes

Overcharged Student Premium Account

I am signed up for the Student Premium service and it has been great so far, no problems, but my most recent payment was for $9.99 instead of the $4.99. I have not changed my plan and as far as I know the new Hulu bundle doesn't add any extra charge....

  • Newbie
  • I am signed up for the Student Premium service and it has been great so far, no problems, but my most recent payment was for $9.99 instead of the $4.99. I have not changed my plan and as far as I kno...
  • 170 Views
  • 0 replies
  • 0 likes
  • 170 Views
  • 0 replies
  • 0 likes

No me actualiza mi cuenta gratuita a cuenta premium de estudiante

Pague mi suscripción con mi tarjeta me llegó mi recibo de pago a mi correo pero aún no se actualiza mi cuenta gratuita a premium, porque pasa esto?

  • Casual Listener
  • Pague mi suscripción con mi tarjeta me llegó mi recibo de pago a mi correo pero aún no se actualiza mi cuenta gratuita a premium, porque pasa esto?
  • osornios
  • Spotify Star
  • 435 Views
  • 1 replies
  • 0 likes
  • 435 Views
  • 1 replies
  • 0 likes

Problema con pago con tarjeta

Hola! Me estaba pasando a premium como estudiante y puse mi tarjeta y después no pude hacer el test para que vean que soy estudiante y ya me cobraron y aun no tengo premium, quiero ver si ya me podrán el servicio que ya me cobraron o me van a devolve...

  • Newbie
  • Hola! Me estaba pasando a premium como estudiante y puse mi tarjeta y después no pude hacer el test para que vean que soy estudiante y ya me cobraron y aun no tengo premium, quiero ver si ya me podrá...
  • osornios
  • Spotify Star
  • 174 Views
  • 1 replies
  • 0 likes
  • 174 Views
  • 1 replies
  • 0 likes

Problemas con mi pago y suscripción a Spotify para Universitarios

Que tal buen día, hace aproximadamente una semana quise suscribirme a Spotify para Universitarios, ya que cumplo con los requisitos de esta promoción, y para hacer el pago metí los datos de una de mis tarjetas y se me hizo un cargo del cual ya leí y ...

  • Casual Listener
  • Que tal buen día, hace aproximadamente una semana quise suscribirme a Spotify para Universitarios, ya que cumplo con los requisitos de esta promoción, y para hacer el pago metí los datos de una de mi...
  • osornios
  • Spotify Star
  • 914 Views
  • 8 replies
  • 0 likes
  • 914 Views
  • 8 replies
  • 0 likes

Student Discount Problem

I had recently signed up for the premium student discount. However, I had used the wrong zip code and email, so I canceled and tried again with my .edu email address. However, even though I already canceled, it says my student credentials are still b...

  • Newbie
  • I had recently signed up for the premium student discount. However, I had used the wrong zip code and email, so I canceled and tried again with my .edu email address. However, even though I already c...
  • 124 Views
  • 0 replies
  • 0 likes
  • 124 Views
  • 0 replies
  • 0 likes

Cobrança duplicada no cartão

Olá, sou cliente premium, no entanto, fiz neta data (18/10) a migração para a conta universitária, entretanto, apesar do sistema informar que a cobrança será feita no mês 11 consta duas cobranças no meu cartão de crédito. A primeira data de 17/10 no ...

  • Newbie
  • Olá, sou cliente premium, no entanto, fiz neta data (18/10) a migração para a conta universitária, entretanto, apesar do sistema informar que a cobrança será feita no mês 11 consta duas cobranças no ...
  • 191 Views
  • 0 replies
  • 0 likes
  • 191 Views
  • 0 replies
  • 0 likes

Solved!! problem with student account

Hi! Today I wanted to buy a premium student account, so I logged in with my phone and inserted my postepay number to buy it, but when I have to upload a file to certificate my student status the app doesn't allow me to select the file, and I already ...

  • Casual Listener
  • Hi! Today I wanted to buy a premium student account, so I logged in with my phone and inserted my postepay number to buy it, but when I have to upload a file to certificate my student status the app ...
  • Alelica94
  • Casual Listener
  • 309 Views
  • 2 replies
  • 0 likes
  • 309 Views
  • 2 replies
  • 0 likes

Payment Update Only Student Account

Hi, I recently greaduated and am no longer a student. The past 5 months I have been paying the regular 9.99 fee and no longer the student discount. After I had to make a credit card change, I am now unable to update my payment info without it making ...

  • Newbie
  • Hi, I recently greaduated and am no longer a student. The past 5 months I have been paying the regular 9.99 fee and no longer the student discount. After I had to make a credit card change, I am now ...
  • LordRollin
  • Community Legend
  • 187 Views
  • 1 replies
  • 0 likes
  • 187 Views
  • 1 replies
  • 0 likes

Re: Adding student premium

Why only college and university, and not other students like from upper high school and stuff. They studying too, and need music. This give no meaning, you have to be student if you go university and college..

  • Casual Listener
  • Why only college and university, and not other students like from upper high school and stuff. They studying too, and need music. This give no meaning, you have to be student if you go university a...
  • LordRollin
  • Community Legend
  • 164 Views
  • 1 replies
  • 0 likes
  • 164 Views
  • 1 replies
  • 0 likes

Spotify student premium problem

I bought a student premium but I had to give proof of which I do not have, and spotify take my money off, when i published information from the card.PS: Sorry for my English, peace.

  • Casual Listener
  • I bought a student premium but I had to give proof of which I do not have, and spotify take my money off, when i published information from the card. PS: Sorry for my English, peace. 🙂
  • Maxim
  • Spotify Star
  • 171 Views
  • 1 replies
  • 0 likes
  • 171 Views
  • 1 replies
  • 0 likes

Hulu/Spotify Bundle

What if I already have a student account? Do I subscribe and put my card information all over again?

  • Newbie
  • What if I already have a student account? Do I subscribe and put my card information all over again? 
  • 202 Views
  • 0 replies
  • 1 likes
  • 202 Views
  • 0 replies
  • 1 likes

Charged for non-student account

I just checked all my bank statements and I've been getting charged $9.99 for my premium student account for a long while now. Can you please adjust that and refund me?

  • Newbie
  • I just checked all my bank statements and I've been getting charged $9.99 for my premium student account for a long while now. Can you please adjust that and refund me?
  • Maxim
  • Spotify Star
  • 168 Views
  • 1 replies
  • 0 likes
  • 168 Views
  • 1 replies
  • 0 likes

premium ??

Hello i tried buy a spotify premium for student.. but i'm not premium right now and monety pay withdrawn from my card.

  • Visitor
  • Hello i tried buy a spotify premium for student.. but i'm not premium right now and monety pay withdrawn from my card.
  • Maxim
  • Spotify Star
  • 203 Views
  • 3 replies
  • 0 likes
  • 203 Views
  • 3 replies
  • 0 likes

Customization of playlists (cover and description box)

Hola a toda la comunidad Spotify, aplique para el descuento de estudiante, Spotify hizo el cargo a mi tarjeta y si fue aprobada mi solicitud por parte de Spotify, pero mi cuenta sigue apareciendo como gratis. Ya cerré sesión y volví a iniciar pero au...

  • Newbie
  • Hola a toda la comunidad Spotify, aplique para el descuento de estudiante, Spotify hizo el cargo a mi tarjeta y si fue aprobada mi solicitud por parte de Spotify, pero mi cuenta sigue apareciendo com...
  • 119 Views
  • 0 replies
  • 0 likes
  • 119 Views
  • 0 replies
  • 0 likes

Premium for student payment

I start a subscription for premium student, they had take money from my card but I can't finish my subscription because don't upload my university certification. How can I have return my money and start a new subscription?

  • Newbie
  • I start a subscription for premium student, they had take money from my card but I can't finish my subscription because don't upload my university certification. How can I have return my money and st...
  • jsannn
  • Community Legend
  • 214 Views
  • 1 replies
  • 0 likes
  • 214 Views
  • 1 replies
  • 0 likes