Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Premium Student

Get help verifying your Student Discount.

Start a topic

Solved!! Premium Student Hulu Access

My Question or IssueI upgraded to the Premium Student Plan, which includes free Hulu access. However, when I go to the active services page and click "start watching" (for Hulu), it takes me to a page where they show different Disney bundles to purch...

Newbie

confusedstudent

Visitor

9099 Views

10 replies

1 likes

Premium for Students
  • 9099 Views
  • 10 replies
  • 1 likes

Solved!! Extend Premium Student After 4 Years

PlanPremium Student My Question or IssuePlease extend Premium Student. I have had Spotify since 2016 and also have been a student since 2015. I am still (unfortunately) still a student in university. I am no longer allowed to have the student pricing...

Regular

pjanas

Newbie

135302 Views

98 replies

139 likes

Premium for Students
  • 135302 Views
  • 98 replies
  • 139 likes

Solved!! Verification unsuccessful as voucher already used

PlanPremiumCountryUnited Kingdom Device(iPhone 7, Macbook Pro late 2016)Operating System(iOS) My Question or IssueI have tried to change my subscription to student and verify through ShearId but it says it has been unsuccessful due to the voucher alr...

Newbie

bktpycq32396kl53n1fk

Newbie

31889 Views

19 replies

1 likes

Premium for Students
  • 31889 Views
  • 19 replies
  • 1 likes

Losing student account

Hi, I was subscribed to Spotify with a student account and I've only had it for a year and just yesterday it seems that I have been kicked out of this account and back to the free Spotify. I have ads again and it asks me to upgrade. I'm still a colle...

Newbie

Hi, I was subscribed to Spotify with a student account and I've only had it for a year and just yesterday it seems that I have been kicked out of this account and back to the free Spotify. I have ads...

167 Views

0 replies

0 likes

  • 167 Views
  • 0 replies
  • 0 likes

Student discount for international students

Hi there.I wanted to subscribe for the premium account with a student discount. It became a bit complicated because i am from Turkey, studying in Germany. My parents support me financially so i am using their credit card from Turkey. When i wanted to...

Casual Listener

Hi there. I wanted to subscribe for the premium account with a student discount. It became a bit complicated because i am from Turkey, studying in Germany. My parents support me financially so i am ...

-Venus

Casual Listener

5618 Views

4 replies

2 likes

  • 5618 Views
  • 4 replies
  • 2 likes

Superuser Contribution Premium for students

Hi, I have a problem, i cant get a student discount any way, I already bought a premium for full price so then i thought that i can change it but with no luck. Any ideas?

Casual Listener

Hi, I have a problem, i cant get a student discount any way, I already bought a premium for full price so then i thought that i can change it but with no luck. Any ideas?

MonicaM_Bogota

Roadie

231 Views

1 replies

0 likes

  • 231 Views
  • 1 replies
  • 0 likes

Solicitei o plano de estudante, porém o mesmo não foi ativado

Boa Noite! Eu solicite o plano do Spotify para estudantes. Preenchi pelo app do smartphone os dados pedidos e encaminhei os documentos solicitados. Ocorre que não recebi nenhuma resposta e o meu plano atual consta como o premium normal, de 16,90. Gos...

Newbie

Boa Noite!   Eu solicite o plano do Spotify para estudantes. Preenchi pelo app do smartphone os dados pedidos e encaminhei os documentos solicitados. Ocorre que não recebi nenhuma resposta&nbs...

Bittencourt

Spotify Star

481 Views

1 replies

0 likes

  • 481 Views
  • 1 replies
  • 0 likes

Superuser Contribution Premium Account For Student Discount Payment Problem

Hi everybody, i have a problem about paying for Premium Student Account with my credit cards, and it says, "it seems like your card is having a bad day for payment but don't worry we didn't take the money of payment" Can you help me I am from Turkey.

Newbie

Hi everybody, i have a problem about paying for Premium Student Account with my credit cards, and it says, "it seems like your card is having a bad day for payment but don't worry we didn't take the ...

MonicaM_Bogota

Roadie

239 Views

1 replies

0 likes

  • 239 Views
  • 1 replies
  • 0 likes

pagamento dell'abbonamento ripetuto

ho fatto l'abbonamento Premium Students, alla fine dell'operazione il telefono mi si era bloccato, quindi ho ripetuto l'operazione altre 2 volte perchè non andava.ora l'abbonamento è attivo e funzionante, ma il pagamento è stato effettuato ben 3 volt...

Newbie

ho fatto l'abbonamento Premium Students, alla fine dell'operazione il telefono mi si era bloccato, quindi ho ripetuto l'operazione altre 2 volte perchè non andava. ora l'abbonamento è attivo e f...

181 Views

0 replies

0 likes

  • 181 Views
  • 0 replies
  • 0 likes

Superuser Contribution Re: problem with student account

Hi, today I tried to purchase the Student discount, but unfortunately I can't apply for that because I'm at highschool.. I found it when it says to write wich University you frequent, do you know if they take your money if you arrive to that point? B...

Newbie

Hi, today I tried to purchase the Student discount, but unfortunately I can't apply for that because I'm at highschool.. I found it when it says to write wich University you frequent, do you know if ...

MonicaM_Bogota

Roadie

252 Views

1 replies

0 likes

  • 252 Views
  • 1 replies
  • 0 likes

Student discount

I just paid my student discount fee then when im signing out of spotify it crashed and i was charged for it and did not get my premium account.. what do i do?

Newbie

I just paid my student discount fee then when im signing out of spotify it crashed and i was charged for it and did not get my premium account.. what do i do?

188 Views

0 replies

0 likes

  • 188 Views
  • 0 replies
  • 0 likes

Upgrading to Premium Student While Abroad

Hello! I am currently studying abroad, but am enrolled in my home university in the U.S., and trying to upgrade to the student premium account. I have gone to the student page where it then prompted me to put in my card information, and when I submit...

Casual Listener

Hello!   I am currently studying abroad, but am enrolled in my home university in the U.S., and trying to upgrade to the student premium account.  I have gone to the student page wher...

193 Views

0 replies

0 likes

  • 193 Views
  • 0 replies
  • 0 likes

Spotify Premium for students (GERMANY)

Hey hey,I'm tryinig to upgrade my Free Account to Premium Account for students (4,99€/Month). But when I try to register ( I'm living in Germany) and click on pay with a credit card, I became this error every single time. I'm trying to register alrea...

Newbie

Hey hey, I'm tryinig to upgrade my Free Account to Premium Account for students (4,99€/Month). But when I try to register ( I'm living in Germany) and click on pay with a credit card, I became t...

Luke

Spotify Star

599 Views

1 replies

0 likes

  • 599 Views
  • 1 replies
  • 0 likes

Spotify Student Discount help?

Hey all,I bought spotify student discount today (29.10.2017) and when I was sent to the verification of being a student I couldnt verify it because I didn't know you had to be a college student. I was just wondering since I have been charged for buyi...

Casual Listener

Hey all, I bought spotify student discount today (29.10.2017) and when I was sent to the verification of being a student I couldnt verify it  because I didn't know you had to be a college stu...

reaLEty

Casual Listener

217 Views

2 replies

0 likes

  • 217 Views
  • 2 replies
  • 0 likes

Got charged for premium without student verification

Hi... Can't seem to find a "contact us" - I got charged for premium yesterday as I tried to sign up for the student discount but did not complete the verification. Despite the charge, I didn't get Premium status. Next steps?

Newbie

Hi... Can't seem to find a "contact  us" - I got charged for premium yesterday as I tried to sign  up for the student discount but did not complete the verification. Despite the charge, I d...

jsannn

Community Legend

180 Views

1 replies

0 likes

  • 180 Views
  • 1 replies
  • 0 likes

Ineligible for student discount

I’m currently a junior in college and Spotify charged me for the regular membership instead of the student. Then they said I don’t quality when I have a valid id. Is there a way they can change it back and give me my money back?

Casual Listener

I’m currently a junior in college and Spotify charged me for the regular membership instead of the student. Then they said I don’t quality when I have a valid id. Is there a way they can change it ba...

mayae1997

Casual Listener

207 Views

1 replies

0 likes

  • 207 Views
  • 1 replies
  • 0 likes

Fui cobrado duas vezes no mesmo mês

Fiz o upgrade para premium e depois recebi a confirmação do desconto para universitários. Fui cobrada duas vezes, sendo que na minha conta fala que o plano será migrado em dezembro. Por que fui cobrada duas vezes?

Newbie

Fiz o upgrade para premium e depois recebi a confirmação do desconto para universitários. Fui cobrada duas vezes, sendo que na minha conta fala que o plano será migrado em dezembro. Por que fui cobra...

Bittencourt

Spotify Star

220 Views

1 replies

0 likes

  • 220 Views
  • 1 replies
  • 0 likes

Spotify are you on LSD ?

Trying to get a student discount, added my file Spotify sad #3days to wait to verify, i was oke. This day is all ready 7day and no reply for some issues?? **bleep** spotify u working or flexing ? U dumb Spotify!

Newbie

Trying to get a student discount, added my file Spotify sad #3days to wait to verify, i was oke. This day is all ready 7day and no reply for some issues?? **bleep** spotify u  working ...

143 Views

0 replies

0 likes

  • 143 Views
  • 0 replies
  • 0 likes

Student discount problem

I used student discount for a month successfully. Now I tried to change the discount to my other user but it says that I already used it. I’m not trying to use it for two users at same time. What’s the problem?

Casual Listener

I used student discount for a month successfully. Now I tried to change the discount to my other user but it says that I already used it. I’m not trying to use it for two users at same time. What’s t...

Ttruu

Casual Listener

353 Views

4 replies

0 likes

  • 353 Views
  • 4 replies
  • 0 likes

Solved!! Spotify for Student discount charged me without finishing signing up the SheerID.

I placed my Card Information for Student Discount, then suddenly, I am still a High School Student and you need to be a College Student in order for you to get that discount. Spotify then charged me P65 without finishing/signing the SheerID. What sho...

Newbie

I placed my Card Information for Student Discount, then suddenly, I am still a High School Student and you need to be a College Student in order for you to get that discount. Spotify then charged me ...

Maxim

Spotify Star

236 Views

1 replies

0 likes

  • 236 Views
  • 1 replies
  • 0 likes

PayPal Premium Universitarios

¿Cuando estará disponible la plataforma PayPal para realizar el pago de Premium Universitarios? o si ¿en algun momento llegará a estarlo?

Newbie

¿Cuando estará disponible la plataforma PayPal para realizar el pago de Premium Universitarios? o si ¿en algun momento llegará a estarlo?

159 Views

0 replies

0 likes

  • 159 Views
  • 0 replies
  • 0 likes

Spotify and Hulu Bundle

So I had the student discount and this included the bundle with hulu for 4.99. Last month everything was fine, I was charged 4.99 and i was able to use both services. For some reason, this month I was charged 9.99 and now my hulu subscription is not ...

Newbie

So I had the student discount and this included the bundle with hulu for 4.99. Last month everything was fine, I was charged 4.99 and i was able to use both services. For some reason, this month I wa...

LeoRager

Community Legend

436 Views

1 replies

0 likes

  • 436 Views
  • 1 replies
  • 0 likes

Superuser Contribution Como solucionar problema de pago de Spotify

Inicie con el registro para spotify universitarios pero por problemas de red no pude concluir la validacion, sin embargo el descuento de mi tarjeta se realizo? Como puedo solicitar el reembolso o en su caso concluir con el registro.

Newbie

Inicie con el registro para spotify universitarios pero por problemas de red no pude concluir la validacion, sin embargo el descuento de mi tarjeta se realizo? Como puedo solicitar el reembolso o en ...

Victor56

Newbie

390 Views

2 replies

0 likes

  • 390 Views
  • 2 replies
  • 0 likes