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Solved!! My Student Plan changed to Premium Individual

Note: I currently use Spotify in two devices: my phone and my laptop. That's why I included both of them below. Plan Premium Student Country Dominican Republic Device Samsung Galaxy A05, Dell Latitude 7280 Operating System Android 11, Windows 11 My Q...

Casual Listener

AlejaR

Moderator

9192 Views

5 replies

0 likes

Premium for Students
  • 9192 Views
  • 5 replies
  • 0 likes

AI DJ not showing up

PlanPremiumCountrySouth Africa My Question or IssueI have been subscribed to premium student for nearly a month now and still no sign of the AI DJ. I have tried everything: deleting and reinstalling, logging out and back in, I have updated the app 3 ...

Casual Listener

standardpremiumuser

Visitor

14201 Views

10 replies

2 likes

Premium for Students
  • 14201 Views
  • 10 replies
  • 2 likes

Solved!! Premium Student Hulu Access

My Question or IssueI upgraded to the Premium Student Plan, which includes free Hulu access. However, when I go to the active services page and click "start watching" (for Hulu), it takes me to a page where they show different Disney bundles to purch...

Newbie

Azra0

Visitor

23779 Views

11 replies

1 likes

Premium for Students
  • 23779 Views
  • 11 replies
  • 1 likes

Solved!! Extend Premium Student After 4 Years

PlanPremium Student My Question or IssuePlease extend Premium Student. I have had Spotify since 2016 and also have been a student since 2015. I am still (unfortunately) still a student in university. I am no longer allowed to have the student pricing...

Regular

pdan58

Visitor

167869 Views

110 replies

148 likes

Premium for Students
  • 167869 Views
  • 110 replies
  • 148 likes

Got charged but don't have Premium

Hi! I was going to get the Student Discount, but I guess it wasn't verified and I didn't get the premium. Though I checked my account and I was charged 4.99??And yet I don't have the Premium?Can I please have a refund or at least give me the 12-month...

Newbie

Hi! I was going to get the Student Discount, but I guess it wasn't verified and I didn't get the premium.  Though I checked my account and I was charged 4.99?? And yet I don't have the Premium...

ESenS

Casual Listener

303 Views

1 replies

0 likes

  • 303 Views
  • 1 replies
  • 0 likes

Não tive retorno sobre o plano estudantes

Olá, me cadastrei para ter o desconto para Universitários e não tive retorno. Foi cobrada a taxa no meu cartão, porém até hoje estou com o plano free. Enviei a minha declaração, e não recebi, e-mail de retorno sobre a recepção do arquivo.... Já envie...

Newbie

Olá, me cadastrei para ter o desconto para Universitários e não tive retorno. Foi cobrada a taxa no meu cartão, porém até hoje estou com o plano free. Enviei a minha declaração, e não recebi, e-mail ...

Bittencourt

Spotify Star

825 Views

3 replies

0 likes

  • 825 Views
  • 3 replies
  • 0 likes

Solved!!Superuser Contribution não consigo migrar para o plano universitário

Já possuo o premium familiar, porém agora quero migrar para o universitário. no momento em que vou fazer meu cadastro, aparece na tela uma faixa laranja com a mensagem: "Parece que você não tem direito ao produto com desconto que está tentando compra...

Newbie

Já possuo o premium familiar, porém agora quero migrar para o universitário. no momento em que vou fazer meu cadastro, aparece na tela uma faixa laranja com a mensagem: "Parece que você não tem direi...

Bittencourt

Spotify Star

4431 Views

6 replies

0 likes

  • 4431 Views
  • 6 replies
  • 0 likes

Student Discount

So I applied for a student discount and was accepted and everything went well except everytime I enter my card it says something like "oops your card or bank arent working :^( try a new one."But the thing with this is, I checked my bank account and a...

Newbie

So I applied for a student discount and was accepted and everything went well except everytime I enter my card it says something like "oops your card or bank arent working :^( try a new one." But th...

328 Views

0 replies

0 likes

  • 328 Views
  • 0 replies
  • 0 likes

Sheerid problem

I didnt get for my student verification over 1 months and when i want to send it again it says you have already used that offer what should i do

Newbie

I didnt get for my student verification over 1 months and when i want to send it again it says you have already used that offer what should i do

orioNNN

Gig Goer

366 Views

1 replies

0 likes

  • 366 Views
  • 1 replies
  • 0 likes

Student premium

Before sheerid I payed but after its accepted they want me to pay again. What should i do?

Newbie

Before sheerid I payed but after its accepted they want me to pay again. What should i do?

orioNNN

Gig Goer

354 Views

1 replies

0 likes

  • 354 Views
  • 1 replies
  • 0 likes

applied for student premium and havent been emailed back

i applied for spotify premium for uni students and was charged but never got a email back confirming or denying anything??

Newbie

i applied for spotify premium for uni students and was charged but never got a email back confirming or denying anything??

orioNNN

Gig Goer

283 Views

1 replies

0 likes

  • 283 Views
  • 1 replies
  • 0 likes

Payment student discount

I have a student subscription yet i was charged £9.99 instead of £4.99??

Newbie

I have a student subscription yet i was charged £9.99 instead of £4.99??

Maxim

Spotify Star

312 Views

1 replies

0 likes

  • 312 Views
  • 1 replies
  • 0 likes

Problema con Premim para estudiantes

Hola, hace tiempo que no usaba mi cuenta de Spotify, decidí volver y vi la opción que hay descuento para estudiantes. Hice el procedimiento de mandar documentación a SheedID y hoy (al día siguiente) recibo un correo por parte de ellos diciendo que mi...

Newbie

Hola, hace tiempo que no usaba mi cuenta de Spotify, decidí volver y vi la opción que hay descuento para estudiantes. Hice el procedimiento de mandar documentación a SheedID y hoy (al día siguiente) ...

370 Views

0 replies

0 likes

  • 370 Views
  • 0 replies
  • 0 likes

can't get my student account

Hi,SheerID has acepted me, but when i click on the link that spotify sent to me, says that the page is not founded. what should i do? Thank you so much!

Newbie

Hi, SheerID has acepted me, but when i click on the link that spotify sent to me, says that the page is not founded. what should i do?   Thank you so much!

orioNNN

Gig Goer

290 Views

1 replies

0 likes

  • 290 Views
  • 1 replies
  • 0 likes

My school is not an option

Hello. I want to get premium with student discount but my school is not an option for SheerID. What can i do?

Newbie

Hello. I want to get premium with student discount but my school is not an option for SheerID. What can i do?

Maxim

Spotify Star

288 Views

1 replies

0 likes

  • 288 Views
  • 1 replies
  • 0 likes

NUS Discount

Hi, I have got my NUS card, but when I am putting my place of study on Spotify it doesnt appear on the list. What do I do? Thanks, Sophieb

Casual Listener

Hi,    I have got my NUS card, but when I am putting my place of study on Spotify it doesnt appear on the list.    What do I do?    Thanks,  Sophieb

techytuppers

Regular

742 Views

4 replies

0 likes

  • 742 Views
  • 4 replies
  • 0 likes

Do not want to use my NUS card

I had an account using my NUS card. I now dont have a student card as i am no longer a student and it has ran out. I cannot find an option to continue to pay for Premium without including a NUS card number as it continues to ask for one.

Newbie

I had an account using my NUS card. I now dont have a student card as i am no longer a student and it has ran out. I cannot find an option to continue to pay for Premium without including a NUS card ...

192 Views

0 replies

0 likes

  • 192 Views
  • 0 replies
  • 0 likes

Discount for University students

Hi, I want to use discount for university students.I apply before but it did not accepted.That's why I want to apply again.I am a university student.However I do not benefit from this account.Please help me!

Newbie

Hi, I want to use discount for university students.I apply before but it did not accepted.That's why I want to apply again.I am a university student.However I do not benefit from this account.Please...

Maxim

Spotify Star

356 Views

1 replies

0 likes

  • 356 Views
  • 1 replies
  • 0 likes

PAID CHARGED AND I DONT HAVE PREMIUM

So I was trying to use the student discount for spotify premium it said it could not verify my cridentials but I checked my bank account it still took out $2.51! So I payed $2.51 for nothing

Casual Listener

So I was trying to use the student discount for spotify premium it said it could not verify my cridentials but I checked my bank account it still took out $2.51! So I payed $2.51 for nothing

Maxim

Spotify Star

465 Views

3 replies

0 likes

  • 465 Views
  • 3 replies
  • 0 likes

Problem with Student's account acceptation

Hello, thanks to you for reading and spend time on my asking. Sorry for my english, i'm a french's student. When i subscribed on May 2017 to prenium's account, i did the path with SheerId to prove my student's statue but there wasno way out of them a...

Newbie

Hello, thanks to you for reading and spend time on my asking. Sorry for my english, i'm a french's student. When i subscribed on May 2017 to prenium's account, i did the path with SheerId to prove my...

245 Views

0 replies

0 likes

  • 245 Views
  • 0 replies
  • 0 likes

Student Discount Renewal

I subscribed for the student discount last year. I am still student but I just realized that it has been three months that I have been charged with full premium amount. Will I get a refund for the these months, and how can I re-subscribe for the stud...

Newbie

I subscribed for the student discount last year. I am still student but I just realized that it has been three months that I have been charged with full premium amount. Will I get a refund for the th...

Maxim

Spotify Star

314 Views

1 replies

0 likes

  • 314 Views
  • 1 replies
  • 0 likes

Premium Subscription Lost

While listening yesterday, my phone died. When it turned back on and I opened Spotify, I was asked to log in. Being that it is a student subscription, I logged in with my college email and password, but all of my playlists were gone, and it says I am...

Newbie

While listening yesterday, my phone died. When it turned back on and I opened Spotify, I was asked to log in. Being that it is a student subscription, I logged in with my college email and password, ...

Maxim

Spotify Star

291 Views

1 replies

0 likes

  • 291 Views
  • 1 replies
  • 0 likes

Student Discount Enquiry

Greetings Can’t get my student discount although i’m a student and i logged in through my university portal on the process of verification of the student discount.Please help. Andreas

Newbie

Greetings   Can’t get my student discount although i’m a student and i logged in through my university portal on the process of verification of the student discount. Please help.   And...

LeoRager

Community Legend

499 Views

3 replies

0 likes

  • 499 Views
  • 3 replies
  • 0 likes

Hi this is Rebeca Noya and I payed for Student premium

It charged me for Student premium and it won’t let me use it. They say to wait 12 hours and I still haven’t gotten a response or anything.

Newbie

It charged me for Student premium and it won’t let me use it. They say to wait 12 hours and I still haven’t gotten a response or anything. 

317 Views

0 replies

0 likes

  • 317 Views
  • 0 replies
  • 0 likes