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PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro
late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My
Question or Issue
My Question or IssueI upgraded to the Premium Student Plan, which
includes free Hulu access. However, when I go to the active services
page and click "start watching" (for Hulu), it takes me to a page where
they show different Disney bundles to purch...
PlanPremium Student My Question or IssuePlease extend Premium Student. I
have had Spotify since 2016 and also have been a student since 2015. I
am still (unfortunately) still a student in university. I am no longer
allowed to have the student pricing...
PlanPremiumCountryUnited Kingdom Device(iPhone 7, Macbook Pro late
2016)Operating System(iOS) My Question or IssueI have tried to change my
subscription to student and verify through ShearId but it says it has
been unsuccessful due to the voucher alr...
Good morning ^^ I need help please, yesterday I change my account to
premium with the discount of students, I paid with my credit card and I
have a receipt buy my account is still free. I close my session and I
turned open it. But it doesn't work. He...
Good morning ^^ I need help please, yesterday I change my account to premium with the discount of students, I paid with my credit card and I have a receipt buy my account is still free. I close my s...
Hello Dear users,Im from Brazil and i was trying to buy the student
premium, and i've saw my university doesnt participate of this
promotion, and i've canceled this order , and so i've been charged for
this order, but i didnt receive the premium, how...
Hello Dear users, Im from Brazil and i was trying to buy the student premium, and i've saw my university doesnt participate of this promotion, and i've canceled this order , and so i've been charged...
Hola, buenos días, resulta que me interesé por el descuento para
estudiantes de spotify premium y comencé a rellenar el cuestionario pero
al llegar a la parte de buscar tu universidad me di cuenta de que la mía
aun no estaba para esta oferta, (soy de...
Hola, buenos días, resulta que me interesé por el descuento para estudiantes de spotify premium y comencé a rellenar el cuestionario pero al llegar a la parte de buscar tu universidad me di cuenta de...
Realicé el pago de la cuenta premium para estudiantes, ingresé mi nombre
y mi universidad (si estaba en la lista) , pero al momento de pasar al
siguiente paso que es la carga de archivos para comprobar el status
activo de estudiante el enlace para la...
Realicé el pago de la cuenta premium para estudiantes, ingresé mi nombre y mi universidad (si estaba en la lista) , pero al momento de pasar al siguiente paso que es la carga de archivos para comprob...
I was supposed to renew my student subscription for spotify and hulu but
I forgot. I was able to renew my spotify subscription, but there's
always some type of error message or it redirects me to hulu to start a
free trial. I have been in contact wth...
I was supposed to renew my student subscription for spotify and hulu but I forgot. I was able to renew my spotify subscription, but there's always some type of error message or it redirects me to hul...
Hi Spotify communitySaya punya masalah sama akun premium pelajar Jadi
gini saya tadi melakukan pembayaran melalui Spotify pelajar saya sudah
memasukan data credit card saya ke halaman pembayaran Spotify tetapi
saya tidak bisa upload data saya ke shee...
Hi Spotify community Saya punya masalah sama akun premium pelajar Jadi gini saya tadi melakukan pembayaran melalui Spotify pelajar saya sudah memasukan data credit card saya ke halaman pembay...
I need help with my account. I have an facebook account and before
buying student premium membership, I went to spotify and loged in
thought my facebook and put in all the informantion needed to get the
student discount. The payment went thought righ...
I need help with my account. I have an facebook account and before buying student premium membership, I went to spotify and loged in thought my facebook and put in all the informantion needed to...
I paid for the student discount account this morning and they told me
that i had to prove that i was a student and I was going to get a email
in an hour and I never got an email. I sent in my student ID proving I
was a student and nothing changed. I'...
I paid for the student discount account this morning and they told me that i had to prove that i was a student and I was going to get a email in an hour and I never got an email. I sent in my s...
I changed my family plan to a student discount plan and it said I’m all
good to go. Today was the first day of the next billing month so I
checked to see if I got the student plan but I only got the normal
premium plan instead. I went to change my pl...
I changed my family plan to a student discount plan and it said I’m all good to go. Today was the first day of the next billing month so I checked to see if I got the student plan but I only got the ...
Super frustrated. Why doesn't Spotify have a help phone number?!?!? I
want to be able to use Spotify premium student with Hulu.Currently my
"student status" is linked to the account with my facebook. The email
for that facebook (even though I've upda...
Super frustrated. Why doesn't Spotify have a help phone number?!?!? I want to be able to use Spotify premium student with Hulu. Currently my "student status" is linked to the account w...
Hi there,I cannot sign up for student discount because my school is not
an option. I have an acceptance letter and schedule, but do not have a
schedule with my name with my school's name on it. Wondering how to
rectify this issue. Many thanks in adva...
Hi there, I cannot sign up for student discount because my school is not an option. I have an acceptance letter and schedule, but do not have a schedule with my name with my school's name on it. Won...
Hello, i would like to ask regarding about my payment. First i subscribe
to student discount then i entered my card’s info, then it leads me to a
page where i need to send pictures for verification, so i sent pictures.
After that, it appears in the p...
Hello, i would like to ask regarding about my payment. First i subscribe to student discount then i entered my card’s info, then it leads me to a page where i need to send pictures for verificat...
Buenas noches con todos,Por favor necesito de su ayuda...Hoy día estaba
intentando conseguir la versión Premium para Estudiantes Universitarios
pero, cuando la información se cargó y todo, regresé accidentalmente a
la información inicial donde se pon...
Buenas noches con todos, Por favor necesito de su ayuda... Hoy día estaba intentando conseguir la versión Premium para Estudiantes Universitarios pero, cuando la información se cargó y todo, regres...
I've had premium for ~2 years but never used the student discount. I
tried signing up, but keep getting this error:Unfortunately, we couldn't
confirm that you're a student. Please check your details and try
again.If we still can't confirm your detail...
I've had premium for ~2 years but never used the student discount. I tried signing up, but keep getting this error: Unfortunately, we couldn't confirm that you're a student. Please check you...