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Premium Student

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Solved!! Extend Premium Student After 4 Years

PlanPremium Student My Question or IssuePlease extend Premium Student. I have had Spotify since 2016 and also have been a student since 2015. I am still (unfortunately) still a student in university. I am no longer allowed to have the student pricing...

Regular

pjanas

Newbie

133835 Views

98 replies

137 likes

Premium for Students
  • 133835 Views
  • 98 replies
  • 137 likes

Solved!! Verification unsuccessful as voucher already used

PlanPremiumCountryUnited Kingdom Device(iPhone 7, Macbook Pro late 2016)Operating System(iOS) My Question or IssueI have tried to change my subscription to student and verify through ShearId but it says it has been unsuccessful due to the voucher alr...

Newbie

bktpycq32396kl53n1fk

Newbie

31454 Views

19 replies

1 likes

Premium for Students
  • 31454 Views
  • 19 replies
  • 1 likes

Questions about Premium Subscription

Yesterday I tried to subscribe to Premium Student Discount and got a message telling me that they didn't recognize me as a student in the system, so I retried it and the same message appeared. I didn't get the Premium Subscription but the two transac...

Casual Listener

Yesterday I tried to subscribe to Premium Student Discount and got a message telling me that they didn't recognize me as a student in the system, so I retried it and the same message appeared. I didn...

244 Views

0 replies

0 likes

  • 244 Views
  • 0 replies
  • 0 likes

Solved!! Student Premium/Hulu Discount

Hulu just kicked me out and is asking me to resubscribe eventhought my Spotify Student premium is still veryyy active! Help anyone?UPDATE: I knew something was fishy with the Hulu kick out so I went to check my charges record I realized I was literal...

Casual Listener

Hulu just kicked me out and is asking me to resubscribe eventhought my Spotify Student premium is still veryyy active! Help anyone? UPDATE: I knew something was fishy with the Hulu kick out so I wen...

moceleb

Casual Listener

677 Views

2 replies

0 likes

  • 677 Views
  • 2 replies
  • 0 likes

studying in Sweden at Komvux

I'm Swedish and I've been a customer for a long time. I'm now studying at Åsö-vuxengymnasium in Stockholm as a Komvux-student. I'm a mecenat card holder and I get student money support from CSN every month. I'd like to get the student discount premiu...

Newbie

I'm Swedish and I've been a customer for a long time. I'm now studying at Åsö-vuxengymnasium in Stockholm as a Komvux-student. I'm a mecenat card holder and I get student money support from CSN every...

Vikeskär

Newbie

1884 Views

9 replies

1 likes

  • 1884 Views
  • 9 replies
  • 1 likes

student verification is loading for hours

my student verification loaded and loaded but nothing happened...can somebody help?Thanks

Casual Listener

my student verification loaded and loaded but nothing happened...can somebody help? Thanks

Mimi588

Casual Listener

262 Views

2 replies

0 likes

  • 262 Views
  • 2 replies
  • 0 likes

Need cash back

Hi, i was checked the premium for student. After I give you info about my card, spotify was take my money and I discover: premium for student is only for college student, but I am on high school. Plesse, give me my cash back, because I dont have my a...

Newbie

Hi, i was checked the premium for student. After I give you info about my card, spotify was take my money and I discover: premium for student is only for college student, but I am on high school. Ple...

Maxim

Spotify Star

438 Views

1 replies

0 likes

  • 438 Views
  • 1 replies
  • 0 likes

Unable to Complete Purchase upon Verification

Hi, I received the verified email for student discount. However, when I pressed the "Complete Purchase" the page was not found. Any idea how I can complete my purchase and start using Premium under the Student discount?

Newbie

Hi, I received the verified email for student discount. However, when I pressed the "Complete Purchase" the page was not found. Any idea how I can complete my purchase and start using Premium under t...

287 Views

0 replies

0 likes

  • 287 Views
  • 0 replies
  • 0 likes

How can i know my student id has proved?

Hey there!i applied for student discount, and my school’s name wasnt on the list, so i submitted a form for request my school’s name. So will spotify give me notification that now there’s my school’s name on their list and i can use student discount ...

Casual Listener

Hey there! i applied for student discount, and my school’s name wasnt on the list, so i submitted a form for request my school’s name. So will spotify give me notification that now there’s my school...

Maxim

Spotify Star

274 Views

1 replies

0 likes

  • 274 Views
  • 1 replies
  • 0 likes

Plan premium de estudiantes

hize el pago para estudiantes y me cobraron de la tarjeta pero en la aplicacion sigo apareciendo como cuenta gratis, alguien pudiera ayudarme ?

Casual Listener

hize el pago para estudiantes y me cobraron de la tarjeta pero en la aplicacion sigo apareciendo como cuenta gratis, alguien pudiera ayudarme ? 

Franciscoval

Casual Listener

259 Views

2 replies

0 likes

  • 259 Views
  • 2 replies
  • 0 likes

spotıfy students

premıum hhesabım aktıflesmedı please

Newbie

premıum hhesabım aktıflesmedı please

255 Views

0 replies

0 likes

  • 255 Views
  • 0 replies
  • 0 likes

Spotify Student Paypal

Hello I tried to pay my Spotify Premium Student with Paypal. But Paypal didnt accept the payment and redirected me to Spotify. I´m still a student (student status via Unidays).Additional information: I´ve had Spotify for Students already, but cancell...

Newbie

...dditional information: I´ve had Spotify for Students already, but cancelled it after one month. Now i want it back. May this be the problem?   Greetings from Germany!

267 Views

0 replies

0 likes

  • 267 Views
  • 0 replies
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Multiple Charges on Bank Account

So, yesterday 10/23/2017, I attempted to sign up for premium as student for the student discount. After several failed attempts from Spotify unable to verify my student status, I uploaded a college document and SheerId was able to confirm my status. ...

Newbie

So, yesterday 10/23/2017, I attempted to sign up for premium as student for the student discount. After several failed attempts from Spotify unable to verify my student status, I uploaded a college d...

Maxim

Spotify Star

309 Views

1 replies

0 likes

  • 309 Views
  • 1 replies
  • 0 likes

STUDENT DISCOUNT

I have the student discount but I have been getting billed for 9.99? WHy?

Newbie

I have the student discount but I have been getting billed for 9.99? WHy? 

211 Views

0 replies

0 likes

  • 211 Views
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  • 0 likes

spotify stoled my money....

I would like to ask for the rebate on 24/10/2017 (spotify student) I thought I would go to the university but for some problems I changed my mind. I could not fill in the information but you took out the money from the card immediately.

Newbie

I would like to ask for the rebate on 24/10/2017 (spotify student) I thought I would go to the university but for some problems I changed my mind. I could not fill in the information but you took out...

253 Views

0 replies

0 likes

  • 253 Views
  • 0 replies
  • 0 likes

Student discount

Hi, i signed up today for the student discount and my debit card had been charged before i completed the process to verify, since im not a university coz i’m in highschool i want to cancel the subscription. What to do to get my money back?

Newbie

Hi,   i signed up today for the student discount and my debit card had been charged before i completed the process to verify, since im not a university coz i’m in highschool i want to cancel t...

Luke

Spotify Star

319 Views

1 replies

0 likes

  • 319 Views
  • 1 replies
  • 0 likes

Got the student waiver - Now I had to register all over again for premium?

Got the student discount, sent my confirmation from Uni etc. Then suddenly I got messages telling me that my Premium will expire. So I changed my card and upodated. Now it is like I never got the student account as they ask me to do it all over again...

Newbie

Got  the student discount, sent my confirmation from Uni etc. Then suddenly I got messages telling me that my Premium will expire.   So I changed my card and upodated. Now it is like I ne...

270 Views

0 replies

0 likes

  • 270 Views
  • 0 replies
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Re: Student Subscription

What if I'm not from the US, how will i be able to verify if i'm qualified? I'm from the Philippines amd we have the student account offer here but i also just wanna make sure if i'm qualified before i try the offer. How will i be able to verify if i...

Newbie

What if I'm not from the US, how will i be able to verify if i'm qualified? I'm from the Philippines amd we have the student account offer here but i also just wanna make sure if i'm qualified before...

Maxim

Spotify Star

203 Views

1 replies

0 likes

  • 203 Views
  • 1 replies
  • 0 likes

Re: Student Subscription

I put my card details in to get premium and then the form wouldn't let me upload my form stating all my details so I canceled it but the money had been taken out of my account twice without me even getting spotify premium

Newbie

I put my card details in to get premium and then the form wouldn't let me upload my form stating all my details so I canceled it but the money had been taken out of my account twice without me even g...

201 Views

0 replies

0 likes

  • 201 Views
  • 0 replies
  • 0 likes

Problemi pagamento spotify

Salve, mentre eseguivo il passaggio a premium come studente (ero arrivato all'immissione dei dati relativi alla mia università) mi si è chiusa la pagina. Ora quando provo a rientrare mi rindirizza alla pagina riguardante il pagamento che Ho Già Effet...

Newbie

Salve, mentre eseguivo il passaggio a premium come studente (ero arrivato all'immissione dei dati relativi alla mia università) mi si è chiusa la pagina. Ora quando provo a rientrare mi rindirizza al...

LeoRager

Community Legend

395 Views

1 replies

0 likes

  • 395 Views
  • 1 replies
  • 0 likes

Premium para universitários

Estava fazendo a solicitação, porém fui cobrada antes de finalizar o processo e não tenho o comprovante necessário no momento. Podem ressarcir?

Newbie

Estava fazendo a solicitação, porém fui cobrada antes de finalizar o processo e não tenho o comprovante necessário no momento. Podem ressarcir?

208 Views

0 replies

0 likes

  • 208 Views
  • 0 replies
  • 0 likes