Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Premium Student

Get help verifying your Student Discount.

Start a topic

Forum Posts

Solved!! Verification unsuccessful as voucher already used

PlanPremiumCountryUnited Kingdom Device(iPhone 7, Macbook Pro late 2016)Operating System(iOS) My Question or IssueI have tried to change my subscription to student and verify through ShearId but it says it has been unsuccessful due to the voucher alr...

  • Newbie
  • manualjake
  • Casual Listener
  • 21316 Views
  • 16 replies
  • 0 likes
  • Premium for Students
  • 21316 Views
  • 16 replies
  • 0 likes

Solved!! I can't continue my student premium sub

PlanPremiumCountryAustraliaDevice Samsung Galaxy 9+Operating SystemAndroid P My Question or IssueI started the student premium from last year and last month it required me to verify my eligibility again. I had done it but my account was stilled chang...

  • Newbie
  •   Plan Premium Country Australia Device  Samsung Galaxy 9+ Operating System Android P   My Question or Issue I started the student premium from last year and last month it r...
  • Billy-J
  • Spotify Star
  • 817 Views
  • 1 replies
  • 0 likes
  • Premium for Students
  • 817 Views
  • 1 replies
  • 0 likes

Hulu not connecting

PlanPremium StudentCountryUnited StatesDevice(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI have spotify premium for students. I have been trying to acces hulu but I ca...

  • Newbie
  • ...ssue I have spotify premium for students. I have been trying to acces hulu but I cannot. The link on spotify says 'start watching' but when I go to Hulu I am logged in but I dont have an account (like i...
  • Billy-J
  • Spotify Star
  • 942 Views
  • 1 replies
  • 0 likes
  • Premium for Students
  • 942 Views
  • 1 replies
  • 0 likes

Superuser Contribution Can't access payment page

SheerID has verified me as student however I am unable to proceed to the paying page. Is there a text message needed to be verified because I currently am doing an internship outisde France which is the country I applied the student premium for, and ...

  • Casual Listener
  • SheerID has verified me as student however I am unable to proceed to the paying page. Is there a text message needed to be verified because I currently am doing an internship outisde France which is ...
  • Peter
  • Spotify Legend
  • 1111 Views
  • 3 replies
  • 0 likes
  • Premium for Students
  • 1111 Views
  • 3 replies
  • 0 likes

Wrong Hulu Account Linked

PlanPremium for StudentCountry USA My Question or Issue Just verified my account for the Student discount and for whatever strange reason, the Hulu service linked to my husband's Hulu account. This happened automatically it seems cuz I didn't have th...

  • Newbie
  • Plan Premium for Student Country USA   My Question or Issue   Just verified my account for the Student discount and for whatever strange reason, the Hulu service linked to my husband'...
  • Keanu_C
  • Community Legend
  • 1711 Views
  • 1 replies
  • 0 likes
  • Premium for Students
  • 1711 Views
  • 1 replies
  • 0 likes

Spotify student limit for 4 Years!

CountryGermany Hello Spotify Community,is it true that Spotify for students is limited for only for 4 Years there is no note in the general agreement?And no information about at Spotify overall. I guess if this is true it has to get public and some n...

  • Newbie
  • Country Germany   Hello Spotify Community, is it true that Spotify for students is limited for only for 4 Years there is no note in the general agreement? And no information about at S...
  • OneByBoo
  • Roadie
  • 908 Views
  • 1 replies
  • 0 likes
  • Premium for Students
  • 908 Views
  • 1 replies
  • 0 likes

[All Platforms][Subscription] How do I disconnect the Hulu Account connected to my Students Plan

I just want to disconnect my Hulu account from my Spotify account so I can upgrade my Hulu plan.

  • Newbie
  • I just want to disconnect my Hulu account from my Spotify account so I can upgrade my Hulu plan.
  • DiamondPuma
  • Newbie
  • 893 Views
  • 1 replies
  • 1 likes
  • All Platforms
    Subscription
  • 893 Views
  • 1 replies
  • 1 likes

Helllppppppp!!!!!

I can’t use my student discount because it says my creditals are in use somewhere else. But I haven’t used my student discount in a year and I haven’t been in college longer than 2 years so it definitely has not expired. Why can’t I use my premium st...

  • Newbie
  • I can’t use my student discount because it says my creditals are in use somewhere else. But I haven’t used my student discount in a year and I haven’t been in college longer than 2 years so it defini...
  • Keanu_C
  • Community Legend
  • 698 Views
  • 1 replies
  • 0 likes
  • Premium for Students
  • 698 Views
  • 1 replies
  • 0 likes

Student Verification Renewal

PlanPremiumCountryCanada My Question or IssueHi, I just realized that I've been getting charged the full premium price, rather than the student discount price. I was never sent an email reminding me to re-verify that I am a student and would like to ...

  • Newbie
  • Plan Premium Country Canada   My Question or Issue Hi, I just realized that I've been getting charged the full premium price, rather than the student discount price. I was never sent an em...
  • Keanu_C
  • Community Legend
  • 704 Views
  • 1 replies
  • 0 likes
  • Premium for Students
  • 704 Views
  • 1 replies
  • 0 likes

Premiun is not working

PlanPremiumCountryUSDevice Samsung Galaxy 9Operating System Android Oreo My Question or IssueI am still being charged 9.99 I have changed to the student premium. I got hulu from it and everything but still being charged 9.99 instead of 4.99.

  • Newbie
  • Plan Premium Country US Device  Samsung Galaxy 9 Operating System  Android Oreo   My Question or Issue I am still being charged 9.99 I have changed to the student premiu...
  • OneByBoo
  • Roadie
  • 554 Views
  • 1 replies
  • 1 likes
  • Premium for Students
  • 554 Views
  • 1 replies
  • 1 likes

PREMIUM FOR STUDENTS

PlanFree/PremiumCountryItaly DeviceHuawei p10 liteOperating SystemAndroid My Question or IssueHi, i have a problem to get my student discount. In fact, despite Spotify has verified my position as student, but i can' t get my discount beacause of the ...

  • Newbie
  •   Plan Free/Premium Country Italy   Device Huawei p10 lite Operating System Android   My Question or Issue Hi, i have a problem to get my student discount. In fact, despite...
  • OneByBoo
  • Roadie
  • 553 Views
  • 1 replies
  • 0 likes
  • Premium for Students
  • 553 Views
  • 1 replies
  • 0 likes

Student discount in South African., And Downlowds

PlanPremiumCountrySouth AfricaDeviceSamsung galaxy A8 2018Operating SystemAndroid 9 My Question or IssueI'm a student in South Africa, and would like to get student discount, but can't find the option or settings. I've tried to click on the student d...

  • Newbie
  •   Plan Premium Country South Africa Device Samsung galaxy A8 2018 Operating System Android 9   My Question or Issue I'm a student in South Africa, and would like to get student d...
  • Maxim
  • Spotify Star
  • 1361 Views
  • 1 replies
  • 0 likes
  • Premium for Students
  • 1361 Views
  • 1 replies
  • 0 likes

Solved!! If i stop my student premium can I apply it again in future?

I want to stop my premium account for a while, but in a couple of months if I want to get it again can I use my student discount again?

  • Newbie
  • I want to stop my premium account for a while, but in a couple of months if I want to get it again can I use my student discount again?
  • Maxim
  • Spotify Star
  • 916 Views
  • 1 replies
  • 0 likes
  • Premium for Students
  • 916 Views
  • 1 replies
  • 0 likes

Superuser Contribution Being Charged Full Price Regardless of Student Verification

Plan Premium Country Australia My Question or Issue After checking my bank account today I noticed that I was being charged the full price for spotify premium. I had thought that I was verified for student and so didn't really look out for it in my b...

Spotify Student.PNG
  • Newbie
  • Plan Premium Country Australia   My Question or Issue After checking my bank account today I noticed that I was being charged the full price for spotify premium. I had thought that I...
  • Katerina
  • Spotify Legend
  • 1536 Views
  • 2 replies
  • 0 likes
  • Premium for Students
  • 1536 Views
  • 2 replies
  • 0 likes

Superuser Contribution Attesa per attivazione Premium for Students

Salve a tuttiIeri verso le 16 ho fatto richiesta per ottenere l'abbonamento Premium for Students, così ho inserito i dati della mia Università ed ho inviato due documenti a conferma di ciò. La mia domanda è: dopo circa quanti giorni SheerID verifica ...

  • Casual Listener
  • Salve a tutti Ieri verso le 16 ho fatto richiesta per ottenere l'abbonamento Premium for Students, così ho inserito i dati della mia Università ed ho inviato due documenti a conferma di ciò. La m...
  • Luigi21
  • Casual Listener
  • 686 Views
  • 2 replies
  • 0 likes
  • Premium for Students
  • 686 Views
  • 2 replies
  • 0 likes

premium student subscription

Cargue documentos de estudiante en un perfil incorrecto, a continuacion dejare los documentos para que activen mi plan estudiante en esta cuenta gracias. [Snip - Community Moderator edit] [Snip - Community Moderator edit]

  • Newbie
  • Cargue documentos de estudiante en un perfil incorrecto, a continuacion dejare los documentos para que activen mi plan estudiante en esta cuenta gracias.   [Snip - Community Moderator edit...
  • OneByBoo
  • Roadie
  • 614 Views
  • 1 replies
  • 0 likes
  • Premium for Students
  • 614 Views
  • 1 replies
  • 0 likes

University premium

I sent my file to sherID, they took the money I couldn't get any e-mail from you since that day, my classmate said that it took 2 days for him to get the premium but I'm still waiting and finally I can't find that university list can someone send me ...

  • Newbie
  • I sent my file to sherID, they took the money I couldn't get any e-mail from you since that day, my classmate said that it took 2 days for him to get the premium but I'm still waiting and finally I c...
  • OneByBoo
  • Roadie
  • 511 Views
  • 1 replies
  • 0 likes
  • 511 Views
  • 1 replies
  • 0 likes

Student discount link sent to old email

Hi Community. Hope you can help answer my question. I recently signed up for student discount. I was succesfully verfied as a student, but i do not have access to the mail adress, where the activation link was sent to. My spotify acocunt is connected...

  • Newbie
  • Hi Community.    Hope you can help answer my question.  I recently signed up for student discount. I was succesfully verfied as a student, but i do not have access to the mail adres...
  • OneByBoo
  • Roadie
  • 683 Views
  • 1 replies
  • 0 likes
  • discount
    mail
    Student
    worng
  • 683 Views
  • 1 replies
  • 0 likes

How can I check which spotify account I have used my student credentials with?

PlanPremiumCountryUSDeviceSamsung Galaxy 9Operating SystemWindows 10 My Question or IssueI remember verifying my student credentials before, just not with what account. Now that I want to use the student discount, it says my credentials have already ...

  • Newbie
  • Plan Premium Country US Device Samsung Galaxy 9 Operating System Windows 10   My Question or Issue I remember verifying my student credentials before, just not with what account. Now t...
  • OneByBoo
  • Roadie
  • 1371 Views
  • 1 replies
  • 0 likes
  • Premium for Students
  • 1371 Views
  • 1 replies
  • 0 likes

Errors with Student discount registration

Several months ago, I applied for the Student Discount offer while currently being on a regular Spotify premium plan for $11.99. At the time, I was unaware that I needed to cancel my current subscription, so I "used-up" my 12-month discount offer wit...

  • Newbie
  • Several months ago, I applied for the Student Discount offer while currently being on a regular Spotify premium plan for $11.99. At the time, I was unaware that I needed to cancel my current subscrip...
  • OneByBoo
  • Roadie
  • 474 Views
  • 1 replies
  • 0 likes
  • 474 Views
  • 1 replies
  • 0 likes