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Solved!! My Student Plan changed to Premium Individual

Note: I currently use Spotify in two devices: my phone and my laptop. That's why I included both of them below. Plan Premium Student Country Dominican Republic Device Samsung Galaxy A05, Dell Latitude 7280 Operating System Android 11, Windows 11 My Q...

Casual Listener

31zzxznsjfq

Newbie

9977 Views

6 replies

1 likes

Premium for Students
  • 9977 Views
  • 6 replies
  • 1 likes

AI DJ not showing up

PlanPremiumCountrySouth Africa My Question or IssueI have been subscribed to premium student for nearly a month now and still no sign of the AI DJ. I have tried everything: deleting and reinstalling, logging out and back in, I have updated the app 3 ...

Casual Listener

standardpremiumuser

Visitor

15859 Views

10 replies

2 likes

Premium for Students
  • 15859 Views
  • 10 replies
  • 2 likes

Solved!! Premium Student Hulu Access

My Question or IssueI upgraded to the Premium Student Plan, which includes free Hulu access. However, when I go to the active services page and click "start watching" (for Hulu), it takes me to a page where they show different Disney bundles to purch...

Newbie

Azra0

Visitor

25270 Views

11 replies

1 likes

Premium for Students
  • 25270 Views
  • 11 replies
  • 1 likes

Solved!! Extend Premium Student After 4 Years

PlanPremium Student My Question or IssuePlease extend Premium Student. I have had Spotify since 2016 and also have been a student since 2015. I am still (unfortunately) still a student in university. I am no longer allowed to have the student pricing...

Regular

pdan58

Visitor

170607 Views

110 replies

148 likes

Premium for Students
  • 170607 Views
  • 110 replies
  • 148 likes

Superuser Contribution Premium Student

Germany. I had to pay twice 9.99 now, eventhough I am a student and verified myself two month ago on the 13.11.2019.Why is my dicsount gone, and I can't get another one? You have 4 years, I used 2 (this is my 3rd).

Regular

Germany.   I had to pay twice 9.99 now, eventhough I am a student and verified myself two month ago on the 13.11.2019. Why is my dicsount gone, and I can't get another one? You have 4 years, ...

Ivan

Spotify Legend

5049 Views

8 replies

0 likes

Premium for Students
  • 5049 Views
  • 8 replies
  • 0 likes

Superuser Contribution Student discount doesnt work

PlanPremiumCountryLithuania DeviceXiomi Redmi note 8 proOperating SystemAndroid My Question or IssueHad a student premium for two years, but since 2020 for two months now im getting standart plan for 6,99. Now, when I try to change it to the student ...

Visitor

  Plan Premium Country Lithuania   Device Xiomi Redmi note 8 pro Operating System Android   My Question or Issue Had a student premium for two years, but since 2020 for two...

Petya

Community Legend

1172 Views

2 replies

0 likes

Premium for Students
  • 1172 Views
  • 2 replies
  • 0 likes

Solved!!Superuser Contribution Just trying to say I'm a student, lol

Hi, I've been trying to get Spotify Premium for Students for some time, but I've never succeeded in it. I'm an High School student in Italy, I own a scholastic email address with ".edu.it" as domain and lots of documents to attest my studies. I can't...

Casual Listener

Hi, I've been trying to get Spotify Premium for Students for some time, but I've never succeeded in it. I'm an High School student in Italy, I own a scholastic email address with ".edu.it" as d...

Mario

Spotify Legend

1418 Views

3 replies

0 likes

Premium for Students
  • 1418 Views
  • 3 replies
  • 0 likes

Superuser Contribution Subscription canceled without my permission/possible hacking

PlanPremiumCountryUSDevicesiphone 11Operating SystemiOS My Question or IssueAt 1:49pm today I got an email that my Hulu subscription I have with the student premium account has been canceled yet I never did that. I still have access to my premium acc...

Visitor

Plan Premium Country US Devices iphone 11 Operating System iOS   My Question or Issue At 1:49pm today I got an email that my Hulu subscription I have with the student premium account h...

Katerina

Spotify Legend

1709 Views

2 replies

1 likes

Premium for Students
  • 1709 Views
  • 2 replies
  • 1 likes

Superuser Contribution Highly Disappointed

Hey So I have to say I am highly disappointed with Spotify when I started using Spotify with the Student Discount there was no information stating I can only use it for 4 years, and frankly, I feel like I am being cheated. I am still very much in col...

Casual Listener

Hey   So I have to say I am highly disappointed with Spotify when I started using Spotify with the Student Discount there was no information stating I can only use it for 4 years, and frankly,...

Petya

Community Legend

1387 Views

3 replies

0 likes

Premium for Students
  • 1387 Views
  • 3 replies
  • 0 likes

Superuser Contribution Cant find where to pay with my student discount

I already got the email saying that my verification for the student discount was approved but every time I click on the Student Plan to pay, it takes me to the SheerID page. I fill the spaces with my information and when I try to move to the next ste...

Visitor

I already got the email saying that my verification for the student discount was approved but every time I click on the Student Plan to pay, it takes me to the SheerID page. I fill the spaces with my...

Ivan

Spotify Legend

832 Views

1 replies

0 likes

Premium for Students
  • 832 Views
  • 1 replies
  • 0 likes

Superuser Contribution Purchase processing problem, because of previously trial subscription

Notification from Spotify with a link:It seems you've already taken advantage of a trial offer. You can't take advantage of it again. Subscribe to Premium with student discount. you can still get it anyway. I had already a trial subscription with ano...

Visitor

...election of premium offers, I got the notification: ,,It looks like you’re not eligible for that offer, but we found more for you.'' and when I choose the one for students the free trial is allready s...

Ivan

Spotify Legend

758 Views

1 replies

0 likes

Premium for Students
  • 758 Views
  • 1 replies
  • 0 likes

Solved!! School problem

For spotify studentCountry : France hello, I want to be able to take a subscription to Spotify student, but the problem is that I have not addressed student email, I only have a card and that I am in a high school in BTS (higher study) and not in a u...

Visitor

For spotify student Country : France   hello, I want to be able to take a subscription to Spotify student, but the problem is that I have not addressed student email, I only have a card and t...

Maxim

Spotify Star

958 Views

1 replies

0 likes

Premium for Students
  • 958 Views
  • 1 replies
  • 0 likes

Superuser Contribution Can't renew my discount after 12 months

PlanFree (trying to renew the premium for studentsCountryBrazilDeviceMoto GOperating SystemAndroidMy Question or Issue I can't renew my discount with SheerID. When I complete the form, I get the message "Você já aproveitou essa offerta" - which trans...

Visitor

Plan Free (trying to renew the premium for students Country Brazil Device Moto G Operating System Android My Question or Issue   I can't renew my discount with SheerID. When I c...

Mario

Spotify Legend

725 Views

1 replies

0 likes

Premium for Students
  • 725 Views
  • 1 replies
  • 0 likes

Superuser Contribution College Discount

So I still go to high school. But I take an AP (advanced placement) class. It’s a college class but just taken at the high school. Am I eligible for the student discount?

Visitor

So I still go to high school. But I take an AP (advanced placement) class. It’s a college class but just taken at the high school. Am I eligible for the student discount?

Katerina

Spotify Legend

1169 Views

1 replies

1 likes

  • 1169 Views
  • 1 replies
  • 1 likes

Superuser Contribution 3 months premium eligibility issue

None of the below information is required. PlaneFreeCountryItaliaDeviceXiaomi mi 9TOperating System Android My Question or IssueWhy he tell me that i used the three free months but I don t used them. I tryed manu times but the answer il Always the sa...

Casual Listener

None of the below information is required.  Plane Free Country Italia Device Xiaomi mi 9T Operating System  Android   My Question or Issue Why he tell me that i used the thr...

Peter

Spotify Legend

1198 Views

5 replies

0 likes

Premium for Students
  • 1198 Views
  • 5 replies
  • 0 likes

Superuser Contribution Student premium

93705361-1613-45CB-88AC-01DF0C7FC62C.jpeg I am trying to register for the student premium and Hulu bundle, and it says that my credentials are being used. They aren’t! No one should be on my account. What do I do?

Visitor

93705361-1613-45CB-88AC-01DF0C7FC62C.jpeg   I am trying to register for the student premium and Hulu bundle, and it says that my credentials are being used. They aren’t! No one should be on my acco...

Xenia

Spotify Legend

983 Views

1 replies

0 likes

Premium for Students
  • 983 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Öğrenci kimlik doğrulama sorunu

İki yıldır öğrenci için premium planını kullanıyordum. 2019 ekim itibariyle tekrar öğrenciliğimi onaylamam için mail geldi. Öğrenci belgemi e-devletten pdf olarak indirip ilettim. Onaylanmamış ve onaylanmadığına dair bana herhangi bir açıklama yapılm...

Newbie

İki yıldır öğrenci için premium planını kullanıyordum. 2019 ekim itibariyle tekrar öğrenciliğimi onaylamam için mail geldi. Öğrenci belgemi e-devletten pdf olarak indirip ilettim. Onaylanmamış ve ona...

Xenia

Spotify Legend

4708 Views

1 replies

0 likes

Premium for Students
  • 4708 Views
  • 1 replies
  • 0 likes

Superuser Contribution Hulu with Student account "Hits a Snag"

I've been trying to activate the bundled Hulu plan with my Student Spotify account for the last month. Every time, it says "We've hit a snag, contact Hulu support." When I did that, Hulu said the issue was coming from the Spotify servers. I have trie...

Casual Listener

I've been trying to activate the bundled Hulu plan with my Student Spotify account for the last month.  Every time, it says "We've hit a snag, contact Hulu support."  When I did that, Hulu ...

Xenia

Spotify Legend

1850 Views

3 replies

1 likes

Premium for Students
  • 1850 Views
  • 3 replies
  • 1 likes

Superuser Contribution Not allowing to join Premium for Students

So I've tried to join Premium for Students because I'm about to go back to university for the year and wanted to upgrade. However, when I put in my card details and attempt to proceed with the payment, it says:spotifyhelp.JPGI understand that I had t...

Newbie

So I've tried to join Premium for Students because I'm about to go back to university for the year and wanted to upgrade. However, when I put in my card details and attempt to proceed with the p...

Ivan

Spotify Legend

701 Views

1 replies

0 likes

Premium for Students
  • 701 Views
  • 1 replies
  • 0 likes

can't get students premium

Everytime I try to pay for students subscription this is what happens( check the screenshot), what should I do ?

Visitor

Everytime I try to pay for students subscription this is what happens( check the screenshot), what should I do ?  

Bittencourt

Spotify Star

1095 Views

1 replies

0 likes

Premium for Students
  • 1095 Views
  • 1 replies
  • 0 likes

Missed Google Home Mini Redemption

PlanStudent PremiumCountryUSA My Question or IssueI got the notification of Spotify offering a free Google Home Mini to Premium Student accounts at reserved one. However, it was sent to an email I did not have access to until just now and missed the ...

Newbie

Plan Student Premium Country USA   My Question or Issue I got the notification of Spotify offering a free Google Home Mini to Premium Student accounts at reserved one. However, it was sent...

Maxim

Spotify Star

1236 Views

1 replies

0 likes

Premium for Students
  • 1236 Views
  • 1 replies
  • 0 likes

Superuser Contribution Payment method

PlanPremium for studentsCountryMexicoDeviceLG K11 plusOperating SystemAndroid Oreo My Question or Issue The problem is that when I try to log in or listen to music on the app it says that I need to add a new payment method, but I already have one, pa...

Visitor

Plan Premium for students Country Mexico Device LG K11 plus Operating System Android Oreo   My Question or Issue   The problem is that when I try to log in or listen to m...

Katerina

Spotify Legend

1529 Views

3 replies

0 likes

Premium for Students
  • 1529 Views
  • 3 replies
  • 0 likes

Superuser Contribution Cannot renew my student subscription

PlanFree/PremiumCountry Device(iPhone 6s, Macbook Pro late 2015)Operating System(iOS 10, MacOS.) My Question or IssueI was using student premium for a year then I stopped using spotify for 6-7 months. Now I want to subscribe as a student again but it...

Visitor

Plan Free/Premium Country   Device (iPhone 6s, Macbook Pro late 2015) Operating System (iOS 10, MacOS.)   My Question or Issue I was using student premium for a year then I stopp...

Petya

Community Legend

928 Views

1 replies

0 likes

Premium for Students
  • 928 Views
  • 1 replies
  • 0 likes

Superuser Contribution Students plan

Hola, tengo plan de universitarios de Spotify, y me solicitaron la renovación así que entregue los documentos en diciembre, y ahora me cobraban el precio normal. Yo pago con Mach así que si no tengo dinero no me hace el cobro, pero me aparecía de tod...

Visitor

Hola, tengo plan de universitarios de Spotify, y me solicitaron la renovación así que entregue los documentos en diciembre, y ahora me cobraban el precio normal. Yo pago con Mach así que si no tengo ...

Mario

Spotify Legend

999 Views

1 replies

0 likes

Premium for Students
  • 999 Views
  • 1 replies
  • 0 likes