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Solved!! My Student Plan changed to Premium Individual

Note: I currently use Spotify in two devices: my phone and my laptop. That's why I included both of them below. Plan Premium Student Country Dominican Republic Device Samsung Galaxy A05, Dell Latitude 7280 Operating System Android 11, Windows 11 My Q...

Casual Listener

AlejaR

Moderator

9252 Views

5 replies

0 likes

Premium for Students
  • 9252 Views
  • 5 replies
  • 0 likes

AI DJ not showing up

PlanPremiumCountrySouth Africa My Question or IssueI have been subscribed to premium student for nearly a month now and still no sign of the AI DJ. I have tried everything: deleting and reinstalling, logging out and back in, I have updated the app 3 ...

Casual Listener

standardpremiumuser

Visitor

14415 Views

10 replies

2 likes

Premium for Students
  • 14415 Views
  • 10 replies
  • 2 likes

Solved!! Premium Student Hulu Access

My Question or IssueI upgraded to the Premium Student Plan, which includes free Hulu access. However, when I go to the active services page and click "start watching" (for Hulu), it takes me to a page where they show different Disney bundles to purch...

Newbie

Azra0

Visitor

23902 Views

11 replies

1 likes

Premium for Students
  • 23902 Views
  • 11 replies
  • 1 likes

Solved!! Extend Premium Student After 4 Years

PlanPremium Student My Question or IssuePlease extend Premium Student. I have had Spotify since 2016 and also have been a student since 2015. I am still (unfortunately) still a student in university. I am no longer allowed to have the student pricing...

Regular

pdan58

Visitor

168119 Views

110 replies

148 likes

Premium for Students
  • 168119 Views
  • 110 replies
  • 148 likes

Superuser Contribution Cant find where to pay with my student discount

I already got the email saying that my verification for the student discount was approved but every time I click on the Student Plan to pay, it takes me to the SheerID page. I fill the spaces with my information and when I try to move to the next ste...

Visitor

I already got the email saying that my verification for the student discount was approved but every time I click on the Student Plan to pay, it takes me to the SheerID page. I fill the spaces with my...

Ivan

Spotify Legend

831 Views

1 replies

0 likes

Premium for Students
  • 831 Views
  • 1 replies
  • 0 likes

Superuser Contribution Purchase processing problem, because of previously trial subscription

Notification from Spotify with a link:It seems you've already taken advantage of a trial offer. You can't take advantage of it again. Subscribe to Premium with student discount. you can still get it anyway. I had already a trial subscription with ano...

Visitor

...election of premium offers, I got the notification: ,,It looks like you’re not eligible for that offer, but we found more for you.'' and when I choose the one for students the free trial is allready s...

Ivan

Spotify Legend

751 Views

1 replies

0 likes

Premium for Students
  • 751 Views
  • 1 replies
  • 0 likes

Solved!! School problem

For spotify studentCountry : France hello, I want to be able to take a subscription to Spotify student, but the problem is that I have not addressed student email, I only have a card and that I am in a high school in BTS (higher study) and not in a u...

Visitor

For spotify student Country : France   hello, I want to be able to take a subscription to Spotify student, but the problem is that I have not addressed student email, I only have a card and t...

Maxim

Spotify Star

951 Views

1 replies

0 likes

Premium for Students
  • 951 Views
  • 1 replies
  • 0 likes

Superuser Contribution Can't renew my discount after 12 months

PlanFree (trying to renew the premium for studentsCountryBrazilDeviceMoto GOperating SystemAndroidMy Question or Issue I can't renew my discount with SheerID. When I complete the form, I get the message "Você já aproveitou essa offerta" - which trans...

Visitor

Plan Free (trying to renew the premium for students Country Brazil Device Moto G Operating System Android My Question or Issue   I can't renew my discount with SheerID. When I c...

Mario

Spotify Legend

724 Views

1 replies

0 likes

Premium for Students
  • 724 Views
  • 1 replies
  • 0 likes

Superuser Contribution College Discount

So I still go to high school. But I take an AP (advanced placement) class. It’s a college class but just taken at the high school. Am I eligible for the student discount?

Visitor

So I still go to high school. But I take an AP (advanced placement) class. It’s a college class but just taken at the high school. Am I eligible for the student discount?

Katerina

Spotify Legend

1168 Views

1 replies

1 likes

  • 1168 Views
  • 1 replies
  • 1 likes

Superuser Contribution 3 months premium eligibility issue

None of the below information is required. PlaneFreeCountryItaliaDeviceXiaomi mi 9TOperating System Android My Question or IssueWhy he tell me that i used the three free months but I don t used them. I tryed manu times but the answer il Always the sa...

Casual Listener

None of the below information is required.  Plane Free Country Italia Device Xiaomi mi 9T Operating System  Android   My Question or Issue Why he tell me that i used the thr...

Peter

Spotify Legend

1191 Views

5 replies

0 likes

Premium for Students
  • 1191 Views
  • 5 replies
  • 0 likes

Superuser Contribution Student premium

 I am trying to register for the student premium and Hulu bundle, and it says that my credentials are being used. They aren’t! No one should be on my account. What do I do?

Visitor

  I am trying to register for the student premium and Hulu bundle, and it says that my credentials are being used. They aren’t! No one should be on my account. What do I do? 

Xenia

Spotify Legend

975 Views

1 replies

0 likes

Premium for Students
  • 975 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Öğrenci kimlik doğrulama sorunu

İki yıldır öğrenci için premium planını kullanıyordum. 2019 ekim itibariyle tekrar öğrenciliğimi onaylamam için mail geldi. Öğrenci belgemi e-devletten pdf olarak indirip ilettim. Onaylanmamış ve onaylanmadığına dair bana herhangi bir açıklama yapılm...

Newbie

İki yıldır öğrenci için premium planını kullanıyordum. 2019 ekim itibariyle tekrar öğrenciliğimi onaylamam için mail geldi. Öğrenci belgemi e-devletten pdf olarak indirip ilettim. Onaylanmamış ve ona...

Xenia

Spotify Legend

4703 Views

1 replies

0 likes

Premium for Students
  • 4703 Views
  • 1 replies
  • 0 likes

Superuser Contribution Hulu with Student account "Hits a Snag"

I've been trying to activate the bundled Hulu plan with my Student Spotify account for the last month. Every time, it says "We've hit a snag, contact Hulu support." When I did that, Hulu said the issue was coming from the Spotify servers. I have trie...

Casual Listener

I've been trying to activate the bundled Hulu plan with my Student Spotify account for the last month.  Every time, it says "We've hit a snag, contact Hulu support."  When I did that, Hulu ...

Xenia

Spotify Legend

1847 Views

3 replies

1 likes

Premium for Students
  • 1847 Views
  • 3 replies
  • 1 likes

Superuser Contribution Not allowing to join Premium for Students

So I've tried to join Premium for Students because I'm about to go back to university for the year and wanted to upgrade. However, when I put in my card details and attempt to proceed with the payment, it says:I understand that I had taken the trial ...

Newbie

So I've tried to join Premium for Students because I'm about to go back to university for the year and wanted to upgrade. However, when I put in my card details and attempt to proceed with the p...

Ivan

Spotify Legend

698 Views

1 replies

0 likes

Premium for Students
  • 698 Views
  • 1 replies
  • 0 likes

can't get students premium

Everytime I try to pay for students subscription this is what happens( check the screenshot), what should I do ?

Visitor

Everytime I try to pay for students subscription this is what happens( check the screenshot), what should I do ?  

Bittencourt

Spotify Star

1093 Views

1 replies

0 likes

Premium for Students
  • 1093 Views
  • 1 replies
  • 0 likes

Missed Google Home Mini Redemption

PlanStudent PremiumCountryUSA My Question or IssueI got the notification of Spotify offering a free Google Home Mini to Premium Student accounts at reserved one. However, it was sent to an email I did not have access to until just now and missed the ...

Newbie

Plan Student Premium Country USA   My Question or Issue I got the notification of Spotify offering a free Google Home Mini to Premium Student accounts at reserved one. However, it was sent...

Maxim

Spotify Star

1235 Views

1 replies

0 likes

Premium for Students
  • 1235 Views
  • 1 replies
  • 0 likes

Superuser Contribution Payment method

PlanPremium for studentsCountryMexicoDeviceLG K11 plusOperating SystemAndroid Oreo My Question or Issue The problem is that when I try to log in or listen to music on the app it says that I need to add a new payment method, but I already have one, pa...

Visitor

Plan Premium for students Country Mexico Device LG K11 plus Operating System Android Oreo   My Question or Issue   The problem is that when I try to log in or listen to m...

Katerina

Spotify Legend

1524 Views

3 replies

0 likes

Premium for Students
  • 1524 Views
  • 3 replies
  • 0 likes

Superuser Contribution Cannot renew my student subscription

PlanFree/PremiumCountry Device(iPhone 6s, Macbook Pro late 2015)Operating System(iOS 10, MacOS.) My Question or IssueI was using student premium for a year then I stopped using spotify for 6-7 months. Now I want to subscribe as a student again but it...

Visitor

Plan Free/Premium Country   Device (iPhone 6s, Macbook Pro late 2015) Operating System (iOS 10, MacOS.)   My Question or Issue I was using student premium for a year then I stopp...

Petya

Community Legend

924 Views

1 replies

0 likes

Premium for Students
  • 924 Views
  • 1 replies
  • 0 likes

Superuser Contribution Students plan

Hola, tengo plan de universitarios de Spotify, y me solicitaron la renovación así que entregue los documentos en diciembre, y ahora me cobraban el precio normal. Yo pago con Mach así que si no tengo dinero no me hace el cobro, pero me aparecía de tod...

Visitor

Hola, tengo plan de universitarios de Spotify, y me solicitaron la renovación así que entregue los documentos en diciembre, y ahora me cobraban el precio normal. Yo pago con Mach así que si no tengo ...

Mario

Spotify Legend

991 Views

1 replies

0 likes

Premium for Students
  • 991 Views
  • 1 replies
  • 0 likes

Superuser Contribution [BR] Premium for students don't work after 2 years?

PlanPremium for StudentsCountryBrazilDeviceSamsung J7 PrimeOperating SystemAndroid Oreo My Question or IssueThe message "You've already taken advantage of this offer" appears whenever I try to take advantage of the offer, but I am an undergraduate st...

Visitor

Plan Premium for Students Country Brazil Device Samsung J7 Prime Operating System Android Oreo   My Question or Issue The message "You've already taken advantage of this offer" a...

Petya

Community Legend

1052 Views

3 replies

0 likes

Premium for Students
  • 1052 Views
  • 3 replies
  • 0 likes

Google Home Mini- Spotify Premium Student- Admin Doesn't Allow Google Pay

I got an email to get a free Google Home. I reserved mine, and then got the email to finally check-out and buy it. My school email was the one on my Spotify account, but a school administrator controls what I can/can't do. I can't use that Gmail acco...

Visitor

I got an email to get a free Google Home. I reserved mine, and then got the email to finally check-out and buy it. My school email was the one on my Spotify account, but a school administrator contro...

Maxim

Spotify Star

1188 Views

1 replies

0 likes

All Platforms
Other
  • 1188 Views
  • 1 replies
  • 0 likes

Superuser Contribution [Student] Error when trying to redeem student discount

Plan Premium Country United Kingdom Device iPhone XS Operating System iOS 12.3.1 Tried to redeem student discount, but after I enter my details it says "You have already redeemed this offer". I used Student Discount for Premium for the first time in ...

Visitor

Plan Premium Country United Kingdom   Device iPhone XS Operating System iOS 12.3.1   Tried to redeem student discount, but after I enter my details it says "You have alr...

jackalexdale

Visitor

14113 Views

19 replies

3 likes

Premium for Students
  • 14113 Views
  • 19 replies
  • 3 likes

Superuser Contribution Charged for Premium and Spotify can’t verify me as a student

My Question or IssueI was charged 10$ for premium this month instead of 4.99 for Student premium. I am a student and I wasn’t notified that I was going to be charged 10$ this month for regular premium . And I’m not sure why it’s saying It can not ver...

Visitor

  My Question or Issue I was charged 10$ for premium this month instead of 4.99 for Student premium. I am a student and I wasn’t notified that I was going to be charged 10$ this month for regu...

Petya

Community Legend

1026 Views

2 replies

0 likes

Premium for Students
  • 1026 Views
  • 2 replies
  • 0 likes

Superuser Contribution Student discount from a US school outside of the US

Hello! I am a Spanish student going to Berklee College of Music campus in Valencia, Spain.I am trying to get the student discount but SheerID wouldn't let me choose United States as the country where I go to school in since I'm in Spain now. When I c...

Visitor

Hello!   I am a Spanish student going to Berklee College of Music campus in Valencia, Spain. I am trying to get the student discount but SheerID wouldn't let me choose United States as the co...

Katerina

Spotify Legend

2285 Views

2 replies

1 likes

Premium for Students
  • 2285 Views
  • 2 replies
  • 1 likes