Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Premium Student

Get help verifying your Student Discount.

Start a topic

Forum Posts

Solved!! Verification unsuccessful as voucher already used

PlanPremiumCountryUnited Kingdom Device(iPhone 7, Macbook Pro late 2016)Operating System(iOS) My Question or IssueI have tried to change my subscription to student and verify through ShearId but it says it has been unsuccessful due to the voucher alr...

  • Newbie
  • rdeluva7
  • Visitor
  • 22903 Views
  • 17 replies
  • 0 likes
  • Premium for Students
  • 22903 Views
  • 17 replies
  • 0 likes

Premium for students

PlanPremiumCountryBulgariaDeviceiPhone 6, also laptop Acer Aspire V 13Operating SystemiOS 10, Windows 10 My Question or IssueWhen I click on the link for Spotify premium for students the page goes: Page not found 404. Is it becasue the country does n...

  • Visitor
  • ...or students the page goes: Page not found 404. Is it becasue the country does not support the premium deal for studets?  
  • OviiiOne
  • Community Legend
  • 427 Views
  • 1 replies
  • 0 likes
  • Premium for Students
  • 427 Views
  • 1 replies
  • 0 likes

Premium and account questions.

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue Hi, I have two questions. The first is that I don’t recive the verification mail of status o...

  • Visitor
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue   ...
  • Billy-J
  • Spotify Star
  • 545 Views
  • 1 replies
  • 0 likes
  • Premium for Students
  • 545 Views
  • 1 replies
  • 0 likes

Gave My Ex Girlfriend Hulu, How to I remove her account?

So I already had a paid subscription of HULU through Sprint, then when I got Spotify Preimium for Students I gave the HULU subscribtion to my at the time girlfriend and she made her own hulu account and connected it to my Spotify. We are broken up an...

  • Casual Listener
  • So I already had a paid subscription of HULU through Sprint, then when I got Spotify Preimium for Students I gave the HULU subscribtion to my at the time girlfriend and she made her own hulu a...
  • Rene01
  • Community Legend
  • 685 Views
  • 3 replies
  • 0 likes
  • Premium for Students
  • 685 Views
  • 3 replies
  • 0 likes

Moved to US, cannot select USA from country list

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueHey,I moved to the US recently and changed my payment type to a US credit card. However, my c...

  • Casual Listener
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue Hey, I...
  • clemfon
  • Casual Listener
  • 695 Views
  • 3 replies
  • 0 likes
  • Premium for Students
  • 695 Views
  • 3 replies
  • 0 likes

Trying to enable Hulu as a student but keep getting 404 error

PlanStudent PremiumCountryUnited StatesDeviceMacbook Touchbar 2017Operating SystemmacOS High Sierra My Question or Issue:I just got Spotify student premium and tried activating the two services and they both lead me to a 404 error. I tried clearing m...

  • Newbie
  •   Plan Student Premium Country United States Device Macbook Touchbar 2017 Operating System macOS High Sierra   My Question or Issue: I just got Spotify student premium and t...
  • TraeCo
  • Casual Listener
  • 1928 Views
  • 4 replies
  • 4 likes
  • Student
  • 1928 Views
  • 4 replies
  • 4 likes

account

PlanPremiumCountry DeviceiPhone 8Operating System My Question or IssueI got logged out of my spotify and i try logging in. When i try to login it says my information is wrong but i am positive it isn’t. so when i put my email in to send me a link it ...

  • Visitor
  • Plan Premium Country   Device iPhone 8 Operating System     My Question or Issue I got logged out of my spotify and i try logging in. When i try to login it says my informati...
  • Brunelicia
  • Community Legend
  • 458 Views
  • 1 replies
  • 0 likes
  • Premium for Students
  • 458 Views
  • 1 replies
  • 0 likes

Confirmation statut étudiant

None of the below information is required. However, the more you provide the easier it will be for us to try and help.PlanÉtudiant PremiumCountryFranceDeviceiPhone 6SOperating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueBonjour,...

  • Casual Listener
  • None of the below information is required. However, the more you provide the easier it will be for us to try and help. Plan Étudiant Premium Country France Device iPhone 6S Operating System ...
  • Brunelicia
  • Community Legend
  • 8549 Views
  • 5 replies
  • 2 likes
  • Premium for Students
  • 8549 Views
  • 5 replies
  • 2 likes

Spotify Student Discount Debit Card Payment

PlanPremium PlanPhilippines DeviceSamsung A7 2018 Operating SystemAndroid 9 My Question or IssueI've subscribed a lot of times to Spotify premium with student discount. I've tried adding it tk my phone bill and recently, my BDO Visa debit card. I've ...

  • Visitor
  • Plan Premium   Plan Philippines   Device Samsung A7 2018   Operating System Android 9     My Question or Issue I've subscribed a lot of times to Spotify premium...
  • Rene01
  • Community Legend
  • 544 Views
  • 1 replies
  • 0 likes
  • Premium for Students
  • 544 Views
  • 1 replies
  • 0 likes

Student account verification won't work

PlanPremium for studentsCountryCanadaDeviceHUAWEI P10Operating SystemAndroid Oreo My Question or IssueHi, I made a student verification request just now and when the student discount page directed me to the school's portal, the school's website denie...

You have already redeemed this offer.png
  • Visitor
  • Plan Premium for students Country Canada Device HUAWEI P10 Operating System Android Oreo   My Question or Issue Hi, I made a student verification request just now and when the&n...
  • Rene01
  • Community Legend
  • 656 Views
  • 1 replies
  • 1 likes
  • Premium for Students
  • 656 Views
  • 1 replies
  • 1 likes

Phone number’s country code is not supported

Planpremium for studentsCountryPuerto Rico DeviceiPhone 6 and a laptop My Question or IssueFor some reason it doesn’t let me use my phone number to renew my subscription

  • Visitor
  • Plan premium for students Country Puerto Rico  Device iPhone 6 and a laptop    My Question or Issue For some reason it doesn’t let me use my phone number to renew my s...
  • Rene01
  • Community Legend
  • 591 Views
  • 1 replies
  • 1 likes
  • Premium for Students
  • 591 Views
  • 1 replies
  • 1 likes

addebito precedente alla data esatta

Salve a tutti,ho un abbonamento Spotify Premium for Students collegato alla mia PostePay, tuttavia lo scorso 20/08, al rinnovo automatico dell'abbonamento, non c'erano fondi sufficienti nella carta, che è stata caricata il 28/08. Dai movimenti effett...

  • Visitor
  • Salve a tutti, ho un abbonamento Spotify Premium for Students collegato alla mia PostePay, tuttavia lo scorso 20/08, al rinnovo automatico dell'abbonamento, non c'erano fondi sufficienti nella c...
  • Rene01
  • Community Legend
  • 505 Views
  • 1 replies
  • 0 likes
  • Premium for Students
  • 505 Views
  • 1 replies
  • 0 likes

(PH🇵🇭) SPOTIFY PREMIUM STUDENT DISCOUNT GLOBE/SMART PREPAID PAYMENT NOT AVAILABLE

Why is there still no globe/smart prepaid option in purchasing student discount for premium in the Philippines? Sucks to have been verified for student discount but you're not able to pay through prepaid 'cause debit/credit card and paypal are the on...

  • Visitor
  • ...repaid 'cause debit/credit card and paypal are the only options and MOST OF US students here in the Philippines don't even have one of "these cards." >>>BOO SPOTIFY, BOO for not having a more a...
  • Rene01
  • Community Legend
  • 1011 Views
  • 1 replies
  • 0 likes
  • Premium for Students
  • 1011 Views
  • 1 replies
  • 0 likes

Did not receive my 3 months free

Hello, i have not received my 3 months free for my Spotify Students plan. For context I had a Spotify family plan in which I was the account holder, that plan expired and the same day I opted for the student plan as I’m now in university. I was charg...

  • Visitor
  • Hello, i have not received my 3 months free for my Spotify Students plan.    For context I had a Spotify family plan in which I was the account holder, that plan expired and the same d...
  • Keanu_C
  • Community Legend
  • 456 Views
  • 1 replies
  • 0 likes
  • Premium for Students
  • 456 Views
  • 1 replies
  • 0 likes

Can't use my bundle.

I have the student bundle that comes with spotify, showtime and hulu all for 5.99. Yet, I am only able to use spotify premium. I have tried logging into my hulu, but it won't let me. It says I have to choose a separate plan of either 11.99/month or o...

  • Newbie
  • I have the student bundle that comes with spotify, showtime and hulu all for 5.99. Yet, I am only able to use spotify premium. I have tried logging into my hulu, but it won't let me. It says I have t...
  • Keanu_C
  • Community Legend
  • 464 Views
  • 1 replies
  • 0 likes
  • Premium for Students
  • 464 Views
  • 1 replies
  • 0 likes

Solved!! can't access spotify for students

PlanFreeCountryItaly My Question or IssueI want to subscribe for spotify premium as a student, problem is the page https://www.spotify.com/it/student/unidays/ gives me error 404, both from browser (chrome for windows 10), both from app (samsung galax...

  • Casual Listener
  • Plan Free Country Italy   My Question or Issue I want to subscribe for spotify premium as a student, problem is the page https://www.spotify.com/it/student/unidays/ gives me erro...
  • alre
  • Casual Listener
  • 713 Views
  • 2 replies
  • 0 likes
  • Premium for Students
  • 713 Views
  • 2 replies
  • 0 likes

Verified as a student in the wrong country

I'm an Irish student studying in Chile for 5 months. When I arrived in Chile I was informed I had to change my country to Chile in order to continue using spotify. When I signed up for student premium, I did get verified in my Irish University but it...

  • Newbie
  • ...remium for students but I am unable. Attached are two pictures. One showing that I am verified as a student, but the currency is in Chilean Pesos. The other picture shows that i do not have the o...
  • Brunelicia
  • Community Legend
  • 434 Views
  • 1 replies
  • 0 likes
  • Premium for Students
  • 434 Views
  • 1 replies
  • 0 likes

Renewing student discount

I have had the student discount for 2 years and was trying to renew it again, but whenever I try, it says that "unfortunately, we couldn't verify that you're a student." I have been going to Clemson for 4 years and just started my masters program, so...

  • Casual Listener
  • I have had the student discount for 2 years and was trying to renew it again, but whenever I try, it says that "unfortunately, we couldn't verify that you're a student."  I have been going to Cl...
  • Brunelicia
  • Community Legend
  • 540 Views
  • 3 replies
  • 0 likes
  • Premium for Students
  • 540 Views
  • 3 replies
  • 0 likes

Spotify student Premium renewal

PlanPremiumCountryUnited Kingdom I'm trying to renew my student discount on spotify but now I can't find my college on the list of verified Colleges and Universities. How come when I first applied the discount my college was there but now a year late...

  • Visitor
  • Plan Premium Country United Kingdom   I'm trying to renew my student discount on spotify but now I can't find my college on the list of verified Colleges and Universities. How come when I f...
  • Brunelicia
  • Community Legend
  • 742 Views
  • 3 replies
  • 1 likes
  • Premium for Students
  • 742 Views
  • 3 replies
  • 1 likes

Spotify for students

I am currently going to school, figured I would save the extra $5 and get it for students. I can pull up my schedule or anything else to verify but nothing has my name anywhere on it, what can I do about that?

  • Visitor
  • I am currently going to school, figured I would save the extra $5 and get it for students. I can pull up my schedule or anything else to verify but nothing has my name anywhere on it, what can I do a...
  • Bittencourt
  • Spotify Star
  • 361 Views
  • 1 replies
  • 0 likes
  • Premium for Students
  • 361 Views
  • 1 replies
  • 0 likes

Superuser Contribution Student discount verified but still paying 9.99 a month

I recieved the text that i got verified as a student, but nothing changed and i was billed 9.99 plus tax at the end of my month of premium, when i retry the SheerID verification it says "You have already redeemed this offer" but im still paying regul...

  • Visitor
  • I recieved the text that i got verified as a student, but nothing changed and i was billed 9.99 plus tax at the end of my month of premium, when i retry the SheerID verification it says "You have alr...
  • Guido
  • Spotify Legend
  • 324 Views
  • 1 replies
  • 0 likes
  • Premium for Students
  • 324 Views
  • 1 replies
  • 0 likes