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Solved!! Premium Student Hulu Access

My Question or IssueI upgraded to the Premium Student Plan, which includes free Hulu access. However, when I go to the active services page and click "start watching" (for Hulu), it takes me to a page where they show different Disney bundles to purch...

Newbie

Azra0

Visitor

19640 Views

11 replies

1 likes

Premium for Students
  • 19640 Views
  • 11 replies
  • 1 likes

Solved!! Extend Premium Student After 4 Years

PlanPremium Student My Question or IssuePlease extend Premium Student. I have had Spotify since 2016 and also have been a student since 2015. I am still (unfortunately) still a student in university. I am no longer allowed to have the student pricing...

Regular

v20charlie

Newbie

160189 Views

109 replies

147 likes

Premium for Students
  • 160189 Views
  • 109 replies
  • 147 likes

Solved!! Verification unsuccessful as voucher already used

PlanPremiumCountryUnited Kingdom Device(iPhone 7, Macbook Pro late 2016)Operating System(iOS) My Question or IssueI have tried to change my subscription to student and verify through ShearId but it says it has been unsuccessful due to the voucher alr...

Newbie

bktpycq32396kl53n1fk

Newbie

36602 Views

19 replies

1 likes

Premium for Students
  • 36602 Views
  • 19 replies
  • 1 likes

Superuser Contribution Got 3 months free promotion and already charged

Hello, I found out today that there was a 3 month free in Spotify. I’ve never been premium but I decided to get it today. I also saw that I could the student’s plan which is way cheaper. I got verified in 5 min and I got my subscription. However, I g...

Visitor

Hello,  I found out today that there was a 3 month free in Spotify.  I’ve never been premium but I decided to get it today. I also saw that I could the student’s plan which is way cheaper...

Xenia

Moderator

1698 Views

2 replies

0 likes

Premium for Students
  • 1698 Views
  • 2 replies
  • 0 likes

Superuser Contribution Payments with telkomsel

PlanPremiumCountryindonesia DeviceiPhone 6Operating SystemiOS 12.4.5 My Question or IssueI have made premium student payments via Telkomsel but my spotify every day requests for payment of my premium account can you help me to fix it?

Visitor

Plan Premium Country indonesia  Device iPhone 6 Operating System iOS 12.4.5   My Question or Issue I have made premium student payments via Telkomsel but my spotify every day requ...

Xenia

Moderator

920 Views

1 replies

0 likes

Premium for Students
  • 920 Views
  • 1 replies
  • 0 likes

Superuser Contribution Hulu no longer connected

PlanStudent PremiumCountryUSADeviceDell Laptop/RokuOperating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueSo sophomore year I connected hulu to my student premium I am still currently using. Since then I have switched colleges bu...

Newbie

  Plan Student Premium Country USA Device Dell Laptop/Roku Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue So sophomore year I connected hulu...

Katerina

Spotify Legend

809 Views

1 replies

0 likes

Premium for Students
  • 809 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Student Subscription Issue

PlanPremiumCountryIndiaDeviceSamsung Galaxy A70My Question or IssueI've verified my college ID for student discount subscription. Everything is okay. But, when redirected to payment page(HDFC Debit Card) it's showing only 2 rupees as payable. In actu...

Music Fan

  Plan Premium Country India Device Samsung Galaxy A70 My Question or Issue I've verified my college ID for student discount subscription. Everything is okay. But, when redirected to pay...

Katerina

Spotify Legend

1452 Views

3 replies

0 likes

Premium for Students
  • 1452 Views
  • 3 replies
  • 0 likes

Superuser Contribution Student discount removed even though I have documented my enrollment?

Plan Student Premium / (now Duo) Country Denmark Device (iPhone 6) Operating System (iOS 10) My Question or Issue Dear Spotify, I am a very satisfied customer who have been using your product for a long time. I have previously verified myself as a un...

Visitor

Plan Student Premium / (now Duo) Country Denmark Device (iPhone 6) Operating System (iOS 10)   My Question or Issue   Dear Spotify,   I am a very satisfied cu...

Petya

Community Legend

1484 Views

2 replies

0 likes

Premium for Students
  • 1484 Views
  • 2 replies
  • 0 likes

Superuser Contribution Premium dla studenda

Właśnie wykupiłam Premium dla studenta i pobrali mi z konta 9.99 zł a Premium dalej nie ma. Spróbowałam zalogować się ponownie i nic, a kasa pobrana. Co teraz?

Newbie

Właśnie wykupiłam Premium dla studenta i pobrali mi z konta 9.99 zł a Premium dalej nie ma. Spróbowałam zalogować się ponownie i nic, a kasa pobrana. Co teraz?

Ivan

Spotify Legend

1223 Views

3 replies

0 likes

  • 1223 Views
  • 3 replies
  • 0 likes

Superuser Contribution Premium Student

Germany. I had to pay twice 9.99 now, eventhough I am a student and verified myself two month ago on the 13.11.2019.Why is my dicsount gone, and I can't get another one? You have 4 years, I used 2 (this is my 3rd).

Regular

Germany.   I had to pay twice 9.99 now, eventhough I am a student and verified myself two month ago on the 13.11.2019. Why is my dicsount gone, and I can't get another one? You have 4 years, ...

Ivan

Spotify Legend

4809 Views

8 replies

0 likes

Premium for Students
  • 4809 Views
  • 8 replies
  • 0 likes

Superuser Contribution Student discount doesnt work

PlanPremiumCountryLithuania DeviceXiomi Redmi note 8 proOperating SystemAndroid My Question or IssueHad a student premium for two years, but since 2020 for two months now im getting standart plan for 6,99. Now, when I try to change it to the student ...

Visitor

  Plan Premium Country Lithuania   Device Xiomi Redmi note 8 pro Operating System Android   My Question or Issue Had a student premium for two years, but since 2020 for two...

Petya

Community Legend

1112 Views

2 replies

0 likes

Premium for Students
  • 1112 Views
  • 2 replies
  • 0 likes

Solved!!Superuser Contribution Just trying to say I'm a student, lol

Hi, I've been trying to get Spotify Premium for Students for some time, but I've never succeeded in it. I'm an High School student in Italy, I own a scholastic email address with ".edu.it" as domain and lots of documents to attest my studies. I can't...

Casual Listener

Hi, I've been trying to get Spotify Premium for Students for some time, but I've never succeeded in it. I'm an High School student in Italy, I own a scholastic email address with ".edu.it" as d...

Mario

Spotify Legend

1324 Views

3 replies

0 likes

Premium for Students
  • 1324 Views
  • 3 replies
  • 0 likes

Superuser Contribution Subscription canceled without my permission/possible hacking

PlanPremiumCountryUSDevicesiphone 11Operating SystemiOS My Question or IssueAt 1:49pm today I got an email that my Hulu subscription I have with the student premium account has been canceled yet I never did that. I still have access to my premium acc...

Visitor

Plan Premium Country US Devices iphone 11 Operating System iOS   My Question or Issue At 1:49pm today I got an email that my Hulu subscription I have with the student premium account h...

Katerina

Spotify Legend

1663 Views

2 replies

1 likes

Premium for Students
  • 1663 Views
  • 2 replies
  • 1 likes

Superuser Contribution Highly Disappointed

Hey So I have to say I am highly disappointed with Spotify when I started using Spotify with the Student Discount there was no information stating I can only use it for 4 years, and frankly, I feel like I am being cheated. I am still very much in col...

Casual Listener

Hey   So I have to say I am highly disappointed with Spotify when I started using Spotify with the Student Discount there was no information stating I can only use it for 4 years, and frankly,...

Petya

Community Legend

1320 Views

3 replies

0 likes

Premium for Students
  • 1320 Views
  • 3 replies
  • 0 likes

Superuser Contribution Cant find where to pay with my student discount

I already got the email saying that my verification for the student discount was approved but every time I click on the Student Plan to pay, it takes me to the SheerID page. I fill the spaces with my information and when I try to move to the next ste...

Visitor

I already got the email saying that my verification for the student discount was approved but every time I click on the Student Plan to pay, it takes me to the SheerID page. I fill the spaces with my...

Ivan

Spotify Legend

801 Views

1 replies

0 likes

Premium for Students
  • 801 Views
  • 1 replies
  • 0 likes

Superuser Contribution Purchase processing problem, because of previously trial subscription

Notification from Spotify with a link:It seems you've already taken advantage of a trial offer. You can't take advantage of it again. Subscribe to Premium with student discount. you can still get it anyway. I had already a trial subscription with ano...

Visitor

...election of premium offers, I got the notification: ,,It looks like you’re not eligible for that offer, but we found more for you.'' and when I choose the one for students the free trial is allready s...

Ivan

Spotify Legend

702 Views

1 replies

0 likes

Premium for Students
  • 702 Views
  • 1 replies
  • 0 likes

Solved!! School problem

For spotify studentCountry : France hello, I want to be able to take a subscription to Spotify student, but the problem is that I have not addressed student email, I only have a card and that I am in a high school in BTS (higher study) and not in a u...

Visitor

For spotify student Country : France   hello, I want to be able to take a subscription to Spotify student, but the problem is that I have not addressed student email, I only have a card and t...

Maxim

Spotify Star

846 Views

1 replies

0 likes

Premium for Students
  • 846 Views
  • 1 replies
  • 0 likes

Superuser Contribution Can't renew my discount after 12 months

PlanFree (trying to renew the premium for studentsCountryBrazilDeviceMoto GOperating SystemAndroidMy Question or Issue I can't renew my discount with SheerID. When I complete the form, I get the message "Você já aproveitou essa offerta" - which trans...

Visitor

Plan Free (trying to renew the premium for students Country Brazil Device Moto G Operating System Android My Question or Issue   I can't renew my discount with SheerID. When I c...

Mario

Spotify Legend

682 Views

1 replies

0 likes

Premium for Students
  • 682 Views
  • 1 replies
  • 0 likes

Superuser Contribution College Discount

So I still go to high school. But I take an AP (advanced placement) class. It’s a college class but just taken at the high school. Am I eligible for the student discount?

Visitor

So I still go to high school. But I take an AP (advanced placement) class. It’s a college class but just taken at the high school. Am I eligible for the student discount?

Katerina

Spotify Legend

1126 Views

1 replies

1 likes

  • 1126 Views
  • 1 replies
  • 1 likes

Superuser Contribution 3 months premium eligibility issue

None of the below information is required. PlaneFreeCountryItaliaDeviceXiaomi mi 9TOperating System Android My Question or IssueWhy he tell me that i used the three free months but I don t used them. I tryed manu times but the answer il Always the sa...

Casual Listener

None of the below information is required.  Plane Free Country Italia Device Xiaomi mi 9T Operating System  Android   My Question or Issue Why he tell me that i used the thr...

Peter

Spotify Legend

1097 Views

5 replies

0 likes

Premium for Students
  • 1097 Views
  • 5 replies
  • 0 likes

Superuser Contribution Student premium

 I am trying to register for the student premium and Hulu bundle, and it says that my credentials are being used. They aren’t! No one should be on my account. What do I do?

Visitor

  I am trying to register for the student premium and Hulu bundle, and it says that my credentials are being used. They aren’t! No one should be on my account. What do I do? 

Xenia

Moderator

932 Views

1 replies

0 likes

Premium for Students
  • 932 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Öğrenci kimlik doğrulama sorunu

İki yıldır öğrenci için premium planını kullanıyordum. 2019 ekim itibariyle tekrar öğrenciliğimi onaylamam için mail geldi. Öğrenci belgemi e-devletten pdf olarak indirip ilettim. Onaylanmamış ve onaylanmadığına dair bana herhangi bir açıklama yapılm...

Newbie

İki yıldır öğrenci için premium planını kullanıyordum. 2019 ekim itibariyle tekrar öğrenciliğimi onaylamam için mail geldi. Öğrenci belgemi e-devletten pdf olarak indirip ilettim. Onaylanmamış ve ona...

Xenia

Moderator

4656 Views

1 replies

0 likes

Premium for Students
  • 4656 Views
  • 1 replies
  • 0 likes

Superuser Contribution Hulu with Student account "Hits a Snag"

I've been trying to activate the bundled Hulu plan with my Student Spotify account for the last month. Every time, it says "We've hit a snag, contact Hulu support." When I did that, Hulu said the issue was coming from the Spotify servers. I have trie...

Casual Listener

I've been trying to activate the bundled Hulu plan with my Student Spotify account for the last month.  Every time, it says "We've hit a snag, contact Hulu support."  When I did that, Hulu ...

Xenia

Moderator

1757 Views

3 replies

1 likes

Premium for Students
  • 1757 Views
  • 3 replies
  • 1 likes