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Solved!! My Student Plan changed to Premium Individual

Note: I currently use Spotify in two devices: my phone and my laptop. That's why I included both of them below. Plan Premium Student Country Dominican Republic Device Samsung Galaxy A05, Dell Latitude 7280 Operating System Android 11, Windows 11 My Q...

Casual Listener

31zzxznsjfq

Newbie

9980 Views

6 replies

1 likes

Premium for Students
  • 9980 Views
  • 6 replies
  • 1 likes

AI DJ not showing up

PlanPremiumCountrySouth Africa My Question or IssueI have been subscribed to premium student for nearly a month now and still no sign of the AI DJ. I have tried everything: deleting and reinstalling, logging out and back in, I have updated the app 3 ...

Casual Listener

standardpremiumuser

Visitor

15866 Views

10 replies

2 likes

Premium for Students
  • 15866 Views
  • 10 replies
  • 2 likes

Solved!! Premium Student Hulu Access

My Question or IssueI upgraded to the Premium Student Plan, which includes free Hulu access. However, when I go to the active services page and click "start watching" (for Hulu), it takes me to a page where they show different Disney bundles to purch...

Newbie

Azra0

Visitor

25275 Views

11 replies

1 likes

Premium for Students
  • 25275 Views
  • 11 replies
  • 1 likes

Solved!! Extend Premium Student After 4 Years

PlanPremium Student My Question or IssuePlease extend Premium Student. I have had Spotify since 2016 and also have been a student since 2015. I am still (unfortunately) still a student in university. I am no longer allowed to have the student pricing...

Regular

pdan58

Visitor

170624 Views

110 replies

148 likes

Premium for Students
  • 170624 Views
  • 110 replies
  • 148 likes

Superuser Contribution It doesnt forward me to upload page

After i choose my scholl and type down my name and email, it says "You have already redeemed this offer". I have used this plan for 1 year and i am still a student. What do i do?

Visitor

After i choose my scholl and type down my name and email, it says "You have already redeemed this offer". I have used this plan for 1 year and i am still a student. What do i do?

Ivan

Spotify Legend

1297 Views

3 replies

0 likes

Premium for Students
  • 1297 Views
  • 3 replies
  • 0 likes

Superuser Contribution SheerID did not approve my student account

My Question or IssueI sent a request to renew my student plan but it is not approved. It has been a month approximately. So, my plan is changed to premium and Spotify took so much money from me. When I sent a new request, the system says "You have al...

Newbie

My Question or Issue I sent a request to renew my student plan but it is not approved. It has been a month approximately. So, my plan is changed to premium and Spotify took so much money from me. Wh...

Ivan

Spotify Legend

1231 Views

1 replies

4 likes

Premium for Students
  • 1231 Views
  • 1 replies
  • 4 likes

Solved!!Superuser Contribution Student Spotify Premium adding Headspace

Hi I am currently on a Student Premium account (UK) and have been trying to add Headspace on to my account but it only repeatedly tells me that my student account has been verified without adding Headspace. Am I missing something here? Thanks!

Casual Listener

Hi I am currently on a Student Premium account (UK) and have been trying to add Headspace on to my account but it only repeatedly tells me that my student account has been verified without adding Hea...

Peter

Spotify Legend

29200 Views

11 replies

1 likes

  • 29200 Views
  • 11 replies
  • 1 likes

Solved!! Spotify studenti universitari

Ho un problema. La mia Università non rientra nell'elenco delle università disponibili, sono andata alla sezione assistenza dove c'era scritto che c'era la possibilità di mandare una richiesta di aggiunta della propria università ma, cliccando sul li...

Casual Listener

Ho un problema. La mia Università non rientra nell'elenco delle università disponibili, sono andata alla sezione assistenza dove c'era scritto che c'era la possibilità di mandare una richiesta di agg...

Mozer

Composer

2969 Views

5 replies

0 likes

Premium for Students
  • 2969 Views
  • 5 replies
  • 0 likes

Superuser Contribution Not letting me get student discount

Spotify Premium for Students Discount After getting verified on Sheer and receiving the notice that I have this verification until 1/25/2021, it says I have “taken a trial before and not eligible for this discount”. This is not true as I have the req...

Visitor

Spotify Premium for Students Discount   After getting verified on Sheer and receiving the notice that I have this verification until 1/25/2021, it says I have “taken a trial before and not e...

Xenia

Spotify Legend

1972 Views

3 replies

1 likes

Premium for Students
  • 1972 Views
  • 3 replies
  • 1 likes

Solved!! Problemas ao mudar pra o plano Universitário

Assino o Spotify premium a alguns meses, e recentemente tentei mudar meu plano para o premium para estudantes, realizando para isso a verificação através do SheerID. Cadastrei meus dados, e em seguida recebi um e-mail do mesmo com a seguinte mensagem...

Casual Listener

Assino o Spotify premium a alguns meses, e recentemente tentei mudar meu plano para o premium para estudantes, realizando para isso a verificação através do SheerID. Cadastrei meus dados, e em seguid...

Bittencourt

Spotify Star

5738 Views

3 replies

0 likes

Premium for Students
  • 5738 Views
  • 3 replies
  • 0 likes

Superuser Contribution Didn't receive google home mini

I have been using spotify for about 3 months now and I joined when the promotion was going on so that I will get a google home mini. But so far I still haven't received any email regarding that ? Am I not eligible for that

Visitor

I have been using spotify for about 3 months now and I joined when the promotion was going on so that I will get a google home mini. But so far I still haven't received any email regarding that ? Am ...

Ivan

Spotify Legend

925 Views

1 replies

0 likes

Premium for Students
  • 925 Views
  • 1 replies
  • 0 likes

Solved!! Método de pago en Spotify Premium para Universitarios

Hola, me gustaría saber si ¿hay algún otro método de pago que no sea a través de una tarjeta de crédito? Por ejemplo pago en tiendas Oxxo, debido a que no todos los universitarios contamos con una tarjeta de crédito.

Newbie

Hola, me gustaría saber si ¿hay algún otro método de pago que no sea a través de una tarjeta de crédito? Por ejemplo pago en tiendas Oxxo, debido a que no todos los universitarios contamos con una ta...

Luarts

Visitor

5019 Views

2 replies

0 likes

  • 5019 Views
  • 2 replies
  • 0 likes

Superuser Contribution Community College account to 4 year college account

Plan: free, trying to switch to student premium I am currently a senior in high school but I also attend a local community college. I want to use that email (I am already verified) to get the student discount, but I don't want it it to run out when I...

Newbie

Plan: free, trying to switch to student premium   I am currently a senior in high school but I also attend a local community college. I want to use that email (I am already verified) to get th...

Mario

Spotify Legend

3394 Views

1 replies

0 likes

Premium for Students
  • 3394 Views
  • 1 replies
  • 0 likes

Calculation of the fee

Plan:Student/PremiumCountry:PolandDevice:Samsung Galaxy S7, PCOperating System:Android, Windows 10My Question:Hello, I expired, I filled in the missing information, then Spotify charged me the full fee instead of the student discount. How can I get a...

Visitor

Plan: Student/Premium Country: Poland Device: Samsung Galaxy S7, PC Operating System: Android, Windows 10 My Question: Hello, I expired, I filled in the missing information, then Spotify c...

Emilia_8

Community Legend

770 Views

1 replies

0 likes

Premium for Students
  • 770 Views
  • 1 replies
  • 0 likes

Superuser Contribution Charged with the wrong plan

PlanPremium StudentCountryThe NetherlandsDevice(HP ProBook 450 G5)Operating System(Windows 10) My Question or IssueSo there was a bit of a controversy going on. I was using my Student discount, which was valid until 12-08-2020. So, I wanted to change...

Visitor

Plan Premium Student Country The Netherlands Device (HP ProBook 450 G5) Operating System (Windows 10)   My Question or Issue So there was a bit of a controversy going on. I was using m...

Xenia

Spotify Legend

1979 Views

1 replies

0 likes

Premium for Students
  • 1979 Views
  • 1 replies
  • 0 likes

Superuser Contribution Error on verification Student Profile

I get an error when trying to verify my Student status in Edinburgh Napier University. Keep getting the following error with random reference code every time. ErrorUnexpected System ErrorSorry for the inconvenience. Please contact your administrator ...

Newbie

I get an error when trying to verify my Student status in Edinburgh Napier University. Keep getting the following error with random reference code every time.   Error Unexpected System Erro...

Xenia

Spotify Legend

1327 Views

1 replies

0 likes

Premium for Students
  • 1327 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution I want to change my payment methode to credit card but it don't have option and only have paypal opt

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Casual Listener

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  

Narcissus24

Casual Listener

4034 Views

6 replies

0 likes

Premium for Students
  • 4034 Views
  • 6 replies
  • 0 likes

Superuser Contribution Conta de Universitário validada, cobrança sem o desconto

Nenhuma das informações abaixo é necessária. No entanto, quanto mais você fornecer, mais fácil será a tentativa de ajudar.PlanoPremium / UniversitarioPaís Dispositivo(Motorola G6 Plus)Sistema operacional(Android Pie) Minha pergunta ou problemaOlá,Peç...

Visitor

Nenhuma das informações abaixo é necessária. No entanto, quanto mais você fornecer, mais fácil será a tentativa de ajudar. Plano Premium / Universitario País   Dispositivo (Motorola G6 Plu...

Ivan

Spotify Legend

677 Views

1 replies

0 likes

Premium for Students
  • 677 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Open University - Sheer ID goes to wrong page

I'm a student with the Open University in the UK and saw the discounted offer for premium that applies for students. I've gone through the stupid Sheer ID page at least 5 times to be sure but each time it takes me to the wrong page on the OU website....

Visitor

I'm a student with the Open University in the UK and saw the discounted offer for premium that applies for students. I've gone through the stupid Sheer ID page at least 5 times to be sure but each t...

Ivan

Spotify Legend

6173 Views

3 replies

1 likes

Premium for Students
  • 6173 Views
  • 3 replies
  • 1 likes

Superuser Contribution wasn't aware student discount was expiring

The email came to me 6 months ago and so far I've been charged the non discount price for 6 months. I had no idea you had to renew the discount every year and I ignored the email from spotify because the address started as no-reply and I ignore most ...

Newbie

The email came to me 6 months ago and so far I've been charged the non discount price for 6 months. I had no idea you had to renew the discount every year and I ignored the email from spotify because...

Mario

Spotify Legend

846 Views

1 replies

0 likes

Premium for Students
  • 846 Views
  • 1 replies
  • 0 likes

Superuser Contribution Paused then discount disappeared

Hello,My account was paused because my credit card expired. I provided a new card and then was immediately charged. The amount that was charged did not reflect my student discount. May you please fix this?PlanPremium/StudentCountryCanada

Casual Listener

Hello, My account was paused because my credit card expired. I provided a new card and then was immediately charged. The amount that was charged did not reflect my student discount. May you please f...

Petya

Community Legend

1231 Views

4 replies

0 likes

Premium for Students
  • 1231 Views
  • 4 replies
  • 0 likes

Superuser Contribution Charged Full amount for student account

PlanStudentCountryIndia So I was not of best health last month when i got the notice for Sheer ID renewal,I couldn't visit my college to get a bonafide certificate for renewal since my college ID doesn't mention the date of issue.In the meanwhile my ...

Casual Listener

Plan Student Country India   So I was not of best health last month when i got the notice for Sheer ID renewal, I couldn't visit my college to get a bonafide certificate for renewal since ...

Petya

Community Legend

1314 Views

3 replies

0 likes

Premium for Students
  • 1314 Views
  • 3 replies
  • 0 likes

Solved!!Superuser Contribution Payment method Telkomsel for premium student

Hi, i’ve got my premium student but the payment method is only for paypal. Is there any possibility to do it with Telkomsel? PlanPremium studentCountryIndonesia Device(iPhone 7+)

Casual Listener

Hi, i’ve got my premium student but the payment method is only for paypal. Is there any possibility to do it with Telkomsel?    Plan Premium student Country Indonesia   Device ...

Xenia

Spotify Legend

1547 Views

4 replies

0 likes

Premium for Students
  • 1547 Views
  • 4 replies
  • 0 likes

Superuser Contribution Premium for abroad student

I am student from Spain, currently studing in Poland. I apply for the Premium for Student in Poland and I got accepted. However, I have got no polish credit card to use in the payment method so I created a Paypal polish account to pay my suscription....

Visitor

I am student from Spain, currently studing in Poland. I apply for the Premium for Student in Poland and I got accepted. However, I have got no polish credit card to use in the payment method so I cre...

Ivan

Spotify Legend

758 Views

1 replies

0 likes

Premium for Students
  • 758 Views
  • 1 replies
  • 0 likes