Help Wizard

Step 1

NEXT STEP

Premium Student

Get help verifying your Student Discount.

Start a topic

Forum Posts

Solved!! Premium Student: stuck on verified page

Hi all! So I currently have the Premium Family plan and wanted to switch back to premium student. However whenever I press the "get started" button it just says that I'm verified and gives me the date and then there's no way to advance past this. The...

  • Casual Listener
  • madison21
  • Visitor
  • 44500 Views
  • 58 replies
  • 5 likes
  • Premium for Students
  • 44500 Views
  • 58 replies
  • 5 likes

Solved!! Verification unsuccessful as voucher already used

PlanPremiumCountryUnited Kingdom Device(iPhone 7, Macbook Pro late 2016)Operating System(iOS) My Question or IssueI have tried to change my subscription to student and verify through ShearId but it says it has been unsuccessful due to the voucher alr...

  • Newbie
  • Joan
  • Moderator
  • 20360 Views
  • 14 replies
  • 0 likes
  • Premium for Students
  • 20360 Views
  • 14 replies
  • 0 likes

Errors with Student discount registration

Several months ago, I applied for the Student Discount offer while currently being on a regular Spotify premium plan for $11.99. At the time, I was unaware that I needed to cancel my current subscription, so I "used-up" my 12-month discount offer wit...

  • Newbie
  • Several months ago, I applied for the Student Discount offer while currently being on a regular Spotify premium plan for $11.99. At the time, I was unaware that I needed to cancel my current subscrip...
  • OneByBoo
  • Roadie
  • 465 Views
  • 1 replies
  • 0 likes
  • 465 Views
  • 1 replies
  • 0 likes

Can't get Student Discount France

Hello, I've moved from the UK to France and since I already have a Premium subscription I'd like to get the Student Discount. However, when I try to change location by putting in the credentials of my French card it says that Spotify doesn't exist th...

  • Newbie
  • Hello,   I've moved from the UK to France and since I already have a Premium subscription I'd like to get the Student Discount. However, when I try to change location by putting in the cr...
  • OneByBoo
  • Roadie
  • 773 Views
  • 1 replies
  • 0 likes
  • Student
  • 773 Views
  • 1 replies
  • 0 likes

Student Discount

It says on my Spotify subscription info that I am being charged 4.99 a month plus tax , but on my bank account charges it says it charged me 9.99... any ideas on how to fix that ?

  • Newbie
  • It says on my Spotify subscription info that I am being charged 4.99 a month plus tax , but on my bank account charges it says it charged me 9.99... any ideas on how to fix that ?
  • OneByBoo
  • Roadie
  • 451 Views
  • 1 replies
  • 0 likes
  • 451 Views
  • 1 replies
  • 0 likes

College not showing for student discount

My college is not listed to apply for student discount so i went to the form that they say you should fill in to get it verified but there is no option on the country of origin for the UK so i cannot fill and submit the form. Help please!!

  • Newbie
  • My college is not listed to apply for student discount so i went to the form that they say you should fill in to get it verified but there is no option on the country of origin for the UK so i cannot...
  • OneByBoo
  • Roadie
  • 461 Views
  • 1 replies
  • 1 likes
  • 461 Views
  • 1 replies
  • 1 likes

student membership Turkey

dear sirs,my premium memberhip didnt start even took my money ?

  • Newbie
  • dear sirs, my premium memberhip didnt start even took my money ?
  • OneByBoo
  • Roadie
  • 431 Views
  • 1 replies
  • 0 likes
  • 431 Views
  • 1 replies
  • 0 likes

HELP FOR UNIVERSITY DISCOUNT!!!

Well the case is I am a university student, and I want the discount for student, so after some searching I went to this place: https://www.spotify.com/es/purchase/campaign/student-international/#__student-pci-credit-cardand then I filled it with my c...

  • Casual Listener
  • Well the case is I am a university student, and I want the discount for student, so after some searching I went to this place: https://www.spotify.com/es/purchase/campaign/student-international/...
  • OneByBoo
  • Roadie
  • 757 Views
  • 1 replies
  • 0 likes
  • Student
  • 757 Views
  • 1 replies
  • 0 likes

Wrong / double charge for student subscription

I have started for student subscription on myiphone and cant continue on student id page i received an error. After that i’ll start over from pc and finished with student id uploading with verification. But spotify takes the money from my credit card...

  • Casual Listener
  • I have started for student subscription on my iphone and cant continue on student id page i received an error.   After that i’ll start over from pc and finished with student id uploading with...
  • OneByBoo
  • Roadie
  • 570 Views
  • 1 replies
  • 0 likes
  • Other
    Student
  • 570 Views
  • 1 replies
  • 0 likes

Solved!! Premium student stopped

I had premium student sub and now its suddenly a normal premium sub, and the payment wont get throught for the 100 something kroner. I have renewed my student premium but it said it would take 3 days before i get a answer. Do i have to pay for 1 mont...

  • Casual Listener
  • I had premium student sub and now its suddenly a normal premium sub, and the payment wont get throught for the 100 something kroner. I have renewed my student premium but it said it would take 3 days...
  • OneByBoo
  • Roadie
  • 669 Views
  • 1 replies
  • 0 likes
  • Premium for Students
  • 669 Views
  • 1 replies
  • 0 likes

Where is my library?

My spotify updated and now there is no "my library" tab. The only place to find my songs in under "liked songs" but they aren't all there. Does anyone know how to fix this? How to undo the update or just find my songs? PlanPremiumCountryUSADeviceiPho...

  • Newbie
  • My spotify updated and now there is no "my library" tab. The only place to find my songs in under "liked songs" but they aren't all there. Does anyone know how to fix this? How to undo the update or ...
  • OneByBoo
  • Roadie
  • 441 Views
  • 1 replies
  • 0 likes
  • Premium for Students
  • 441 Views
  • 1 replies
  • 0 likes

Solved!! Student Discount for Sixth Form Students

CountryUnited Kingdom Are Sixth Form students to eligble for the student discount after the move to SheerID verification? Correct me if I'm wrong but aren't student discounts provided to students as they are more sensitive to pricing as they don't ha...

  • Newbie
  •   Country United Kingdom   Are Sixth Form students to eligble for the student discount after the move to SheerID verification? Correct me if I'm wrong but aren't student discounts p...
  • OneByBoo
  • Roadie
  • 13115 Views
  • 1 replies
  • 2 likes
  • Premium for Students
  • 13115 Views
  • 1 replies
  • 2 likes

Student premium problem

Hi everybody!I've tried to upgrade to Premium Students in the last few days but none of the three attempt that I've made has resulted in anything.Still, Spotify has charged me 4,99€ (x 3) on my credit card.The problem is that, every time I try to sub...

  • Newbie
  • Hi everybody! I've tried to upgrade to Premium Students in the last few days but none of the three attempt that I've made has resulted in anything. Still, Spotify has charged me 4,99€ (x 3) o...
  • OneByBoo
  • Roadie
  • 362 Views
  • 1 replies
  • 0 likes
  • 362 Views
  • 1 replies
  • 0 likes

Superuser Contribution 403 when attempting to verify student status

PlanPremium studentCountryUnited KingdomOperating SystemWindows 10 My Question or IssueHi, Once i sign into my organisation's portal, I am taken to a 403. No idea why this is. Any help would be appreicated. As you can see from below, i tried this in ...

  • Casual Listener
  • Plan Premium student Country United Kingdom Operating System Windows 10   My Question or Issue Hi,    Once i sign into my organisation's portal, I am taken to a 403. No idea ...
  • Katerina
  • Spotify Legend
  • 577 Views
  • 3 replies
  • 0 likes
  • Premium for Students
  • 577 Views
  • 3 replies
  • 0 likes

Superuser Contribution Student Subcription and Normal Subcription Trouble

Hello Everyone, In April I verified myself as a student using SheerID and I got an email to use a student discount. Then later I realised I can use the first-month-free offer and then continue with my student discount. Therefore, as per plan. 25 Apri...

  • Casual Listener
  • Hello Everyone, In April I verified myself as a student using SheerID and I got an email to use a student discount. Then later I realised I can use the first-month-free offer and then continue with m...
  • Katerina
  • Spotify Legend
  • 501 Views
  • 3 replies
  • 0 likes
  • Premium for Students
  • 501 Views
  • 3 replies
  • 0 likes

Superuser Contribution Premium for Student

PlanPremiumCountryUnited States DeviceiPhone 7+Operating SystemiOS 12 My Question or Issue Im about to leave the country in 2 more days for three months and disconnect myself from the internet and enjoy my time on my trip. I have a student premium ac...

  • Newbie
  • Plan Premium Country United States   Device iPhone 7+ Operating System iOS 12   My Question or Issue   Im about to leave the country in 2 more days for three months and dis...
  • Katerina
  • Spotify Legend
  • 479 Views
  • 4 replies
  • 0 likes
  • Premium for Students
  • 479 Views
  • 4 replies
  • 0 likes

Superuser Contribution Premium student in other account (?)

Hello everyone, A few days ago I try to log in with my student account. The verify process was successfully, so today I want to terminate my subscription to Spotify, adding my payments card details. In this process seems to create a new account and i...

  • Casual Listener
  • ...In this process seems to create a new account and it can't have the premium for students promotion because it is actived in "another"(unknown) account. It is not possible because I directly reply t...
  • Katerina
  • Spotify Legend
  • 414 Views
  • 3 replies
  • 0 likes
  • Premium for Students
  • 414 Views
  • 3 replies
  • 0 likes

Superuser Contribution ogrenci indirimi odeme sorunu

Ben universite secmeden daha bilgilerimi doldurmadan para cekmis ustelik bilgileri doldurmadan para cekilmeyecek dedigi halde paramin geri iadesini istiyorum

  • Casual Listener
  • Ben universite secmeden daha bilgilerimi doldurmadan para cekmis ustelik bilgileri doldurmadan para cekilmeyecek dedigi halde paramin geri iadesini istiyorum    <moderator snip: remo...
  • Daisy
  • Spotify Legend
  • 343 Views
  • 1 replies
  • 0 likes
  • 343 Views
  • 1 replies
  • 0 likes

'Student' discount for not all students.

I'm a student at college and have been using the discount through Unidays for a year, as that is literally all I can afford. But now I'm 'not eligible' to recieve this 'Student' discount that was perviously offered to all STUDENTS, simply because I'm...

  • Regular
  • ...erviously offered to all STUDENTS, simply because I'm apparently too YOUNG to be a student???? It doesn't make sense. I understand at Uni students will have to be paying for themselves etc etc but as a...
  • OneByBoo
  • Roadie
  • 628 Views
  • 1 replies
  • 0 likes
  • Premium for Students
  • 628 Views
  • 1 replies
  • 0 likes

Superuser Contribution Kartimdan para cekildi

Ogrenci indiriminden yararlanacaktim fakat ortaokul ogrencisi oldugum icin yararlanamadim ancak kartimdan ucret alindi lutfen yardim edin (I was going to take advantage of the student discount but I could not make use of it because I was a junior hig...

  • Newbie
  • Ogrenci indiriminden yararlanacaktim fakat ortaokul ogrencisi oldugum icin yararlanamadim ancak kartimdan ucret alindi lutfen yardim edin (I was going to take advantage of the student discount but I ...
  • Daisy
  • Spotify Legend
  • 371 Views
  • 1 replies
  • 0 likes
  • 371 Views
  • 1 replies
  • 0 likes

Payment reimburse

Hello,I started using Spotify last year. I signed up for Unidays to get Premium for Students (I'm a student in Germany). I received an email stating that my student subscription was going to run out and I extended it by one more year. What I didn't k...

  • Newbie
  • Hello, I started using Spotify last year. I signed up for Unidays to get Premium for Students (I'm a student in Germany). I received an email stating that my student subscription was going to run o...
  • OneByBoo
  • Roadie
  • 459 Views
  • 1 replies
  • 0 likes
  • Premium for Students
  • 459 Views
  • 1 replies
  • 0 likes

Superuser Contribution Pagamento dando erro

O Spotify está acusando que preciso alterar meus dados de pagamento, porque não foi possível a efetivação, mas consta que já foi retirado o valor da mensalidade.

  • Newbie
  • O Spotify está acusando que preciso alterar meus dados de pagamento, porque não foi possível a efetivação, mas consta que já foi retirado o valor da mensalidade.  
  • Jemi
  • Spotify Legend
  • 369 Views
  • 1 replies
  • 0 likes
  • Premium for Students
  • 369 Views
  • 1 replies
  • 0 likes