Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help verifying your Student Discount.
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Moderator
17372 Views
49 replies
0 likes
My Question or IssueI upgraded to the Premium Student Plan, which includes free Hulu access. However, when I go to the active services page and click "start watching" (for Hulu), it takes me to a page where they show different Disney bundles to purch...
Visitor
19591 Views
11 replies
1 likes
PlanPremium Student My Question or IssuePlease extend Premium Student. I have had Spotify since 2016 and also have been a student since 2015. I am still (unfortunately) still a student in university. I am no longer allowed to have the student pricing...
Newbie
160058 Views
109 replies
147 likes
PlanPremiumCountryUnited Kingdom Device(iPhone 7, Macbook Pro late 2016)Operating System(iOS) My Question or IssueI have tried to change my subscription to student and verify through ShearId but it says it has been unsuccessful due to the voucher alr...
Newbie
36592 Views
19 replies
1 likes
PlanPremium (student)CountryEngland DeviceSamsung Galaxy 9/Windows PCOperating SystemAndroid Oreo, Windows 10 My Question or IssueMy Daily Mixes no longer have the option to like/dislike certain songs (like I can in Discover Weekly) and also they no ...
Plan Premium (student) Country England Device Samsung Galaxy 9/Windows PC Operating System Android Oreo, Windows 10 My Question or Issue My Daily Mixes no longer have th...
Spotify Legend
2568 Views
6 replies
8 likes
Plan: StudentPremiumCountry: CanadaDevice MacBook Pro Operating SystemiOs 10 My Question or IssueI want to remove my student discount as I am no longer a student at school.
Plan: Student Premium Country: Canada Device MacBook Pro Operating System iOs 10 My Question or Issue I want to remove my student discount as I am no longer a stud...
Community Legend
1100 Views
1 replies
0 likes
Hello!I was very excited to hear about the Google Home Mini offer, and cancelled my student membership (expires in a couple months anyway) and wanted to reserve my free device. Once I subscribed to a regular priced plan, there was still an error and ...
Hello! I was very excited to hear about the Google Home Mini offer, and cancelled my student membership (expires in a couple months anyway) and wanted to reserve my free device. Once I subscribed to...
Newbie
1083 Views
1 replies
1 likes
Boa tarde!Há um ano, fiz um upgrade para conta universitária. Mesmo tendo ciência da duração, não sabia ao certo a data, mas não me preocupei, pois achei que receberia um e-mail me notificando a respeito da renovação dos dados universitários. Entreta...
Boa tarde! Há um ano, fiz um upgrade para conta universitária. Mesmo tendo ciência da duração, não sabia ao certo a data, mas não me preocupei, pois achei que receberia um e-mail me notificando a re...
Community Legend
573 Views
1 replies
0 likes
My school, the Modern College of Design, is not applicable for the discount. Could you please add this college in Kettering, Ohio to your list! As well as consider many more.
My school, the Modern College of Design, is not applicable for the discount. Could you please add this college in Kettering, Ohio to your list! As well as consider many more.
Community Legend
952 Views
3 replies
4 likes
PlanFree/Premium/Student CountryAustraliaDeviceSamsung Galaxy S10 plus Operating SystemAndroid Oreo My Question or IssueI've subscribed to the spotify premuim account and verified that I'm a student but my account isn't registering as a premuim accou...
Plan Free/Premium/Student Country Australia Device Samsung Galaxy S10 plus Operating System Android Oreo My Question or Issue I've subscribed to the spotify premui...
Roadie
455 Views
1 replies
0 likes
I have literally been charged 9.99 for the past year and a half and I have signed up as a student because I am and instead of being charged 5 dollars a months I’m being charged 10 a month what kind of **bleep** is this I’m fed up and I want an answer...
I have literally been charged 9.99 for the past year and a half and I have signed up as a student because I am and instead of being charged 5 dollars a months I’m being charged 10 a month what kind o...
Spotify Star
455 Views
1 replies
0 likes
I have an active student Premium+Hulu account but I am unable to access Hulu.I have already activated Hulu but it won't let me log in. How can I fix this?
I have an active student Premium+Hulu account but I am unable to access Hulu.I have already activated Hulu but it won't let me log in. How can I fix this?
Spotify Star
431 Views
1 replies
0 likes
I manually applied for the student discount by uploading three documents that have my name and school on them. However, I never heard back from Spotify. It said it should only take an hour to verify my school? I go to California Baptist University, w...
I manually applied for the student discount by uploading three documents that have my name and school on them. However, I never heard back from Spotify. It said it should only take an hour to verify ...
Spotify Star
567 Views
1 replies
0 likes
Hi there! I just started a student account on Spotify but I'm having trouble logging into Hulu. Everytime I try to log in it takes me back to the welcome page. Am I doing something wrong?
Hi there! I just started a student account on Spotify but I'm having trouble logging into Hulu. Everytime I try to log in it takes me back to the welcome page. Am I doing something wrong?
Spotify Star
439 Views
1 replies
0 likes
I tried singning up for the Student Discount, but it keeps telling me it can't verify that I go to my college? How do I fix this?
I tried singning up for the Student Discount, but it keeps telling me it can't verify that I go to my college? How do I fix this?
Spotify Star
642 Views
1 replies
0 likes
Hello! I am already subscribed to Spotify Premium, and I am signed in via my Facebook account. I go here https://www.spotify.com/student and click on Get Premium, then I sign in via Facebook, and it tells me I am not eligible for the Student Discount...
Hello! I am already subscribed to Spotify Premium, and I am signed in via my Facebook account. I go here https://www.spotify.com/student and click on Get Premium, then I sign in via Fac...
Spotify Star
643 Views
1 replies
0 likes
I have Spotify Free with the linked Facebook mail and I wanted to do Premium with the student discount but when I entered my card information and student verification data I put another email that is not the same as Facebook... I did not The confirma...
I have Spotify Free with the linked Facebook mail and I wanted to do Premium with the student discount but when I entered my card information and student verification data I put another email that is...
Spotify Star
563 Views
1 replies
0 likes
I had previously had spotify + hulu for students and I was charged the $9.99 +tax and put onto the OG premium. I went back to reapply for the student plan and then was unable to use my hulu account. Even after I waited for my account to say "Student ...
I had previously had spotify + hulu for students and I was charged the $9.99 +tax and put onto the OG premium. I went back to reapply for the student plan and then was unable to use my hulu account....
Spotify Star
525 Views
1 replies
0 likes
Hi there, I have a prepaid credit card from the United Kindom based company Skrill. This is a way to get a credit card as a student. I live and study in the Netherlands because I grew up in the Netherlands just to be clear. Your system does not allow...
...hat most students in Europe don't have credit cards? You think you have a solution? Until then your subscription EUROS are burning in my pocket. Love,&n...
Roadie
751 Views
1 replies
0 likes
hiWe (me and my husband) share his Spotify account as we mainly use it the house. He claimed student discount which has now expired. When I became a student this year after his student premium has expired he tried to register my student details. This...
hi We (me and my husband) share his Spotify account as we mainly use it the house. He claimed student discount which has now expired. When I became a student this year after his studen...
Spotify Legend
1385 Views
1 replies
0 likes
So I was trying to get the student discount that I'm eligible for.But the sheerid verification tells me that I have already redeemed the discount for my student identity.However, I never did get the premium with that discount. I think I know where th...
So I was trying to get the student discount that I'm eligible for. But the sheerid verification tells me that I have already redeemed the discount for my student identity. However, I never did get ...
Spotify Legend
514 Views
1 replies
0 likes
My Question or Issue I am a student and have Spotify Premium. I want to change my username and apparently the only way they'll let you is if you create a new account. I read somewhere on their website if you create a new account the student discount ...
My Question or Issue I am a student and have Spotify Premium. I want to change my username and apparently the only way they'll let you is if you create a new account. I read somewhere on the...
Not applicable
1191 Views
3 replies
0 likes
Hello, for some reason Klarna wants me to pay 9,99 Eur for the month of march, instead of the regular payment of 4,99. My spotify account says that I have to pay the normal 4,99. And now they want me to contact spotify. I dont get whats wrong with my...
Hello, for some reason Klarna wants me to pay 9,99 Eur for the month of march, instead of the regular payment of 4,99. My spotify account says that I have to pay the normal 4,99. And now they want ...
Spotify Legend
748 Views
1 replies
0 likes
Plan Premium for Students Country Turkey My Question or Issue Aylık 6,99 TL olduğu iddia edilen Öğrenciler için Premium üyesi olmama rağmen şimdiye kadar hep 7,20 TL'den fazla ücret alındı. Bu bazı aylar 7,21 TL bazı aylar 7,26 TL bazı aylar 7,27 TL ...
Plan Premium for Students Country Turkey My Question or Issue Aylık 6,99 TL olduğu iddia edilen Öğrenciler için Premium üyesi olmama rağmen şimdiye kadar hep 7,20 TL'den fazla ü...
Spotify Legend
435 Views
1 replies
0 likes
