Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help verifying your Student Discount.
My Question or IssueI upgraded to the Premium Student Plan, which includes free Hulu access. However, when I go to the active services page and click "start watching" (for Hulu), it takes me to a page where they show different Disney bundles to purch...
Visitor
13866 Views
11 replies
1 likes
PlanPremium Student My Question or IssuePlease extend Premium Student. I have had Spotify since 2016 and also have been a student since 2015. I am still (unfortunately) still a student in university. I am no longer allowed to have the student pricing...
Regular
146652 Views
106 replies
145 likes
PlanPremiumCountryUnited Kingdom Device(iPhone 7, Macbook Pro late 2016)Operating System(iOS) My Question or IssueI have tried to change my subscription to student and verify through ShearId but it says it has been unsuccessful due to the voucher alr...
Newbie
34503 Views
19 replies
1 likes
Hello, for some reason Klarna wants me to pay 9,99 Eur for the month of march, instead of the regular payment of 4,99. My spotify account says that I have to pay the normal 4,99. And now they want me to contact spotify. I dont get whats wrong with my...
Hello, for some reason Klarna wants me to pay 9,99 Eur for the month of march, instead of the regular payment of 4,99. My spotify account says that I have to pay the normal 4,99. And now they want ...
Spotify Legend
697 Views
1 replies
0 likes
Plan Premium for Students Country Turkey My Question or Issue Aylık 6,99 TL olduğu iddia edilen Öğrenciler için Premium üyesi olmama rağmen şimdiye kadar hep 7,20 TL'den fazla ücret alındı. Bu bazı aylar 7,21 TL bazı aylar 7,26 TL bazı aylar 7,27 TL ...
Plan Premium for Students Country Turkey My Question or Issue Aylık 6,99 TL olduğu iddia edilen Öğrenciler için Premium üyesi olmama rağmen şimdiye kadar hep 7,20 TL'den fazla ü...
Spotify Legend
390 Views
1 replies
0 likes
Hesabımda öğrenci premium hesabı olduğu ve her ay 6,99 TL çekileceği yazıyor fakat banka hesabımdan en az 4 aydır 21 lira gibi bir rakam kesildiğini fark ettim. Bankada farklı bir rakam spotify hesabımda farklı bir rakam gözüküyor bunu nasıl düzelteb...
Hesabımda öğrenci premium hesabı olduğu ve her ay 6,99 TL çekileceği yazıyor fakat banka hesabımdan en az 4 aydır 21 lira gibi bir rakam kesildiğini fark ettim. Bankada farklı bir rakam spotify hesab...
Spotify Legend
480 Views
1 replies
0 likes
Merhaba ben uzun süredir spotify premiumu öğrenci indirimiyle kullanıyorum ama bu ay ki ödemem standart üyelik olan 14 tl üzerinden alınmış ve öğrenci indirimim iptal edilmiş olarak gözüküyor. Halbuki öğrenci olduğuma dair belgeleri 1 ay önce yenilem...
Merhaba ben uzun süredir spotify premiumu öğrenci indirimiyle kullanıyorum ama bu ay ki ödemem standart üyelik olan 14 tl üzerinden alınmış ve öğrenci indirimim iptal edilmiş olarak gözüküyor. Halbuk...
Spotify Legend
4880 Views
1 replies
0 likes
PlanPremiumCountryGermany Device(iPhone SE, MacBook Pro late 2017)Operating System(iOS 10.) My Question or IssueI was charged 9,99 instead of the discounted 4,99. I am still a student and want the money which I paid on the top back.
Plan Premium Country Germany Device (iPhone SE, MacBook Pro late 2017) Operating System (iOS 10.) My Question or Issue I was charged 9,99 instead of the discount...
Newbie
789 Views
2 replies
1 likes
Olá,recentemente eu perdi a minha conta premium universitária porque meu cartão havia bloqueado, troquei e fui recuperar o spotify premium e no site dizia que a minha condição de estudante estava confirmada até o ano que vem. O cartão não aprovava de...
Olá, recentemente eu perdi a minha conta premium universitária porque meu cartão havia bloqueado, troquei e fui recuperar o spotify premium e no site dizia que a minha condição de estudante estava c...
Community Legend
880 Views
1 replies
0 likes
PlanFreeCountrySpainDeviceMacbook Pro 2018Operating SystemiOS 10 My Question or Issue Quiero realizar mi subscripción por primera vez a Premium pero quiero optar por la opción de Premium for Student. Cuando entro a la página para ver cómo me puedo su...
Plan Free Country Spain Device Macbook Pro 2018 Operating System iOS 10 My Question or Issue Quiero realizar mi subscripción por primera vez a Premium pero quiero opt...
Casual Listener
1776 Views
5 replies
1 likes
PlanUniversitária/PremiumCountryBrasil My Question or IssueSou usuário de uma conta Premium e quero passa-la para Universitária. A alguns meses atrás eu preenchi o cadastro, mandei tudo e tinha dado tudo ok, só que na hora e no dia eu não cliquei no ...
Plan Universitária/Premium Country Brasil My Question or Issue Sou usuário de uma conta Premium e quero passa-la para Universitária. A alguns meses atrás eu preenchi o cadastro, mandei t...
Spotify Star
478 Views
1 replies
0 likes
So I am enrolled and going to college but it says my credentials cannot be verified. Any other way to verify that I’m a student. I tried this months ago and it said the same thing
So I am enrolled and going to college but it says my credentials cannot be verified. Any other way to verify that I’m a student. I tried this months ago and it said the same thing
Spotify Star
4780 Views
1 replies
0 likes
Hola, acabo de contratar spotify premium estudiante y me gustaria saber si solo lo podre usar cuando se verifique que soy estudiante. No antes????
Hola, acabo de contratar spotify premium estudiante y me gustaria saber si solo lo podre usar cuando se verifique que soy estudiante. No antes????
Spotify Star
805 Views
1 replies
0 likes
Hice la solicitud de Spotify para estudiantes, y como tardo mas de dos horas decidi pagar el Spotlight premium normal y hace unos minutos me llego la confirmacion de Spotify para estudiantes y se cargo el pago de ambos. Existe forma de reembolsarlo o...
Hice la solicitud de Spotify para estudiantes, y como tardo mas de dos horas decidi pagar el Spotlight premium normal y hace unos minutos me llego la confirmacion de Spotify para estudiantes y s...
Spotify Star
576 Views
1 replies
1 likes
I purchased a premium family subscription for my family. My daugther is a student at a university. After a year, she was the only person using the service, so I switched it to a single student user type plan. Now her playlist is gone and my music is ...
I purchased a premium family subscription for my family. My daugther is a student at a university. After a year, she was the only person using the service, so I switched it to a single student user t...
Spotify Star
657 Views
1 replies
0 likes
Good afternoon, I am new premium user of spotify. I signed in as a student. Can I find out why he made a cut of 20 tl for the first month?
Good afternoon, I am new premium user of spotify. I signed in as a student. Can I find out why he made a cut of 20 tl for the first month?
Spotify Star
491 Views
1 replies
0 likes
im on my spotify trying to upgrade to premium for students to get hulu as well, apparently my student account is already linked to another spotify and I have no idea what account it is linked to??
im on my spotify trying to upgrade to premium for students to get hulu as well, apparently my student account is already linked to another spotify and I have no idea what account it is linked to??
Spotify Star
477 Views
1 replies
0 likes
PlanPremiumCountryIndonesiaDeviceOppo F3Operating SystemAndroudMy Question or IssueAnyone from indonesia, do you know how to change my payment methods for premium for students? Because recently i just change my providers from simpati to Halo and the ...
Plan Premium Country Indonesia Device Oppo F3 Operating System Androud My Question or Issue Anyone from indonesia, do you know how to change my payment methods for premium for students? B...
Spotify Star
389 Views
1 replies
0 likes
Plan Premium for StudentsCountry CanadaDevice iPhone 6Operating System fully up to dateMy Question or Issue For some reason I was charged 9.99$ on top of my normal 4.99$ payment to Spotify. I checked and I have been charged appropriately every month....
Plan Premium for Students Country Canada Device iPhone 6 Operating System fully up to date My Question or Issue For some reason I was charged 9.99$ on top of my normal 4...
Composer
394 Views
1 replies
0 likes
Hello,I just got the student discount approval email for my premium account.I would appreciate if you could inform me about what shall I do to apply it? I already tried to apply it, however in the last step it says "get premium". However, I already h...
Hello, I just got the student discount approval email for my premium account. I would appreciate if you could inform me about what shall I do to apply it? I already tried to apply it, however in th...
Spotify Star
397 Views
1 replies
0 likes
PlanPremiumCountryCHMy Question or IssueHi,I noticed that I never got the reduced student price billed since I registered in august 2018. I'm sure I finished the further activation process and that it was activated, so I never looked at it again. But...
Plan Premium Country CH My Question or Issue Hi, I noticed that I never got the reduced student price billed since I registered in august 2018. I'm sure I finished the further activation proces...
Casual Listener
451 Views
2 replies
0 likes
Hi,I had Spotify Student Premium and have noticed that out of nowhere my account has been reverted to standard premium. Without any notice and in the middle of the year despite having verified my account previously. I have been charged double of what...
Hi, I had Spotify Student Premium and have noticed that out of nowhere my account has been reverted to standard premium. Without any notice and in the middle of the year despite having verified my a...
Casual Listener
609 Views
3 replies
0 likes
PlanFree/Premium: None yetCountry: GermanyOperating SystemWindows 10 and AndroidMy Question or IssueHello community, I am living in Germany and I have just tried to get the Spotify & Headspace bundle for students but it did not work out. Everytime I ...
...potify & Headspace bundle for students but it did not work out. Everytime I follow the link and I log in to my Spotify account there appears a message that I am not eligible to get this offer. Can y...
Casual Listener
1166 Views
2 replies
0 likes
