Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help verifying your Student Discount.
My Question or IssueI upgraded to the Premium Student Plan, which includes free Hulu access. However, when I go to the active services page and click "start watching" (for Hulu), it takes me to a page where they show different Disney bundles to purch...
Visitor
13691 Views
11 replies
1 likes
PlanPremium Student My Question or IssuePlease extend Premium Student. I have had Spotify since 2016 and also have been a student since 2015. I am still (unfortunately) still a student in university. I am no longer allowed to have the student pricing...
Regular
146156 Views
106 replies
144 likes
PlanPremiumCountryUnited Kingdom Device(iPhone 7, Macbook Pro late 2016)Operating System(iOS) My Question or IssueI have tried to change my subscription to student and verify through ShearId but it says it has been unsuccessful due to the voucher alr...
Newbie
34468 Views
19 replies
1 likes
AYUDA Recien me inscribi a premium con el descuento de estudiante y me han cobrado 3 veces. En la solicitud decia que no cobrarian hasta ser aceptada y me cobraron, despues cuando me rechazaron volvieron a descontarme y cuando ahora si me aceptaron v...
AYUDA Recien me inscribi a premium con el descuento de estudiante y me han cobrado 3 veces. En la solicitud decia que no cobrarian hasta ser aceptada y me cobraron, despues cuando me rechazaron volvi...
Spotify Legend
508 Views
1 replies
0 likes
PlanPremiumCountry BrazikDeviceSamsung Galaxy 9Operating SystemAndroid Oreo My Question or IssueI recently got my student discount, and I just got charged the full price. The benefit appears in my accounts page, but I still being charged the regular ...
Plan Premium Country Brazik Device Samsung Galaxy 9 Operating System Android Oreo My Question or Issue I recently got my student discount, and I just got charged the full ...
Spotify Star
840 Views
1 replies
1 likes
I applied for the student discount and after I added all the information like my university details my safari page crashed. I went back to complete the form again and it said that I already redeemed the offer. I never got a verification email or anyt...
I applied for the student discount and after I added all the information like my university details my safari page crashed. I went back to complete the form again and it said that I already redeemed ...
Spotify Star
526 Views
1 replies
0 likes
I opened my Spotify account with Facebook. I want to separate these now, but it doesn't. I want to close my account and open a new account by email. If I do, can I use my student discount in new account?
I opened my Spotify account with Facebook. I want to separate these now, but it doesn't. I want to close my account and open a new account by email. If I do, can I use my student discount in...
Spotify Star
1032 Views
3 replies
0 likes
My Question or Issue Is there any way to get the student discount for longer than 3 years?
My Question or Issue Is there any way to get the student discount for longer than 3 years?
Spotify Star
416 Views
1 replies
0 likes
PlanPremium Country UK Device(iPhone 6)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueMy student premium used to work but now my college is no longer listed as verifiable. Why do I have to pay full price when a few months...
Plan Premium Country UK Device (iPhone 6) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue My student premium used to work but...
Regular
648 Views
2 replies
0 likes
I was advised by Hulu to contact Spotify because it says Hulu is having trouble verifying my Spotify account. It wont let me activate my hulu account through spotify even though i subscribed to hulu & spotify for students.
...ulu & spotify for students.
Spotify Star
538 Views
1 replies
0 likes
PlanPremiumCountryunited states Devicesamsung galaxy note 8Operating SystemAndroid Oreo. My Question or Issue im am not able to find my school for the discount and when i go to the link (https://verify.sheerid.com/spotify-international-request/?clien...
Plan Premium Country united states Device samsung galaxy note 8 Operating System Android Oreo. My Question or Issue im am not able to find my school for the di...
Spotify Legend
889 Views
3 replies
0 likes
Hi guys, so i think my topic says it all frankly, i got my student status confirmed, however on my bank account i saw they charged the regular fee without the discount, what should i do? Could it have sth to do with them being unable to get money fro...
Hi guys, so i think my topic says it all frankly, i got my student status confirmed, however on my bank account i saw they charged the regular fee without the discount, what should i do? Could ...
Spotify Legend
605 Views
3 replies
0 likes
I was having Premium for Students throughout 2018; at the start of January, it switched to Spotify Premium- I currently have Spotify Free. I am trying to re-apply for the student discount, but I am essentially stuck in a loop- I go back to the Help p...
I was having Premium for Students throughout 2018; at the start of January, it switched to Spotify Premium- I currently have Spotify Free. I am trying to re-apply for the student discount, but I am e...
Community Legend
529 Views
1 replies
0 likes
Hi. I signed up for student discount. Before i am verified as a student, spotify already charge me the money. and it was a success transaction, not pending. after that, i got verified. but spotify said my payment was failed. i don't wanna pay twice. ...
Hi. I signed up for student discount. Before i am verified as a student, spotify already charge me the money. and it was a success transaction, not pending. after that, i got verified. but spotify sa...
Spotify Legend
511 Views
1 replies
0 likes
Hey. I tried to get premium for student a few weeks ago by charging the attachmens required but I wasn't in my country at that time, so I had to register in the form a different phone number and now my discount is associated to my wife's account. Wha...
...ow my discount is associated to my wife's account. What can I do about it? Plan Premium for students Country Colombia Device Motorola g4plus Operating System (iOS 10, A...
Spotify Star
495 Views
1 replies
0 likes
Hi, I recently heard about student accounts so I tried to get one, but I couldn't switch to a student account using my Facebook account. So I created a new account for a student account, but I realized I COULD actually use my facebook account, so I t...
Hi, I recently heard about student accounts so I tried to get one, but I couldn't switch to a student account using my Facebook account. So I created a new account for a student account, but...
Community Legend
588 Views
1 replies
0 likes
I am currently on the spotify 3 months for $10 plan. I upgraded to the hulu student plan a couple of days ago and instead of the 4.99 plus tax I got charged $9.99 on my card for no reason. Please help me resolve this issue.
I am currently on the spotify 3 months for $10 plan. I upgraded to the hulu student plan a couple of days ago and instead of the 4.99 plus tax I got charged $9.99 on my card for no reason. Pleas...
Roadie
862 Views
1 replies
0 likes
hi everyone. i applied for student premium three days ago. when i applied i saw my school on list and select it then i uploaded my student certificate but i didnt get any e-mail about verification
hi everyone. i applied for student premium three days ago. when i applied i saw my school on list and select it then i uploaded my student certificate but i didnt get any e-mail about verification &...
Spotify Star
651 Views
1 replies
1 likes
Good day I bought a spotify premium membership today. I accidentally bought it twice. I am withdrawn from my account and can not access premium
Good day I bought a spotify premium membership today. I accidentally bought it twice. I am withdrawn from my account and can not access premium
Roadie
417 Views
1 replies
0 likes
Hallo,ich moechte mich gern bei Spotify Premium anmelden und den Studentenrabatt nutzen. Da meine Schule nicht angezeigt wird wollte ich diese verifizieren. Beim Absenden der Anfrage kommt immer wieder die Meldung ungueltige Domain.Nun wollte ich fra...
Hallo, ich moechte mich gern bei Spotify Premium anmelden und den Studentenrabatt nutzen. Da meine Schule nicht angezeigt wird wollte ich diese verifizieren. Beim Absenden der Anfrage ...
Spotify Legend
560 Views
1 replies
0 likes
PlanFree/PremiumCountry U.KDeviceOnePlus 6Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I've only used my spotify student premium once from dec 17 to dec 18, now when iItry to redeem the offer it then says "You have alr...
Plan Free/Premium Country U.K Device OnePlus 6 Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I've only used my spotify student premiu...
Spotify Legend
1326 Views
3 replies
1 likes
PlanPremiumCountry: Canada I have been using the spotify student premium plan for some time now but I recently lost my credit card and didn't pay on time. I tried updating my payment information afterwards but it says my subscription is the normal ra...
Plan Premium Country: Canada I have been using the spotify student premium plan for some time now but I recently lost my credit card and didn't pay on time. I tried updating my payment inf...
Spotify Star
8446 Views
6 replies
0 likes
Hello! I tried to buy premium with the student discount and the money was reserved but the payment wasn't finished and now I tried again but it showed that the payment failed. I tried logging out and in again, what shoul I do in this situation?
Hello! I tried to buy premium with the student discount and the money was reserved but the payment wasn't finished and now I tried again but it showed that the payment failed. I tried logging out and...
Roadie
610 Views
1 replies
0 likes
