Currys 6 months free code won’t work

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Re: Curry’s 6 months free code won’t work

Dooger3
Casual Listener

I have the same issue.

 

I've tried normal and private sessions on safari, internet explorer and chrome.

 

None work.

 

Was on a chat to support for an hour and in the end just got cut off and said that our best tech guys are working on this.

 

I'd appreciate some help too so I can just start listening to the music I want to with no ads.

Re: Curry’s 6 months free code won’t work

Moderator
Moderator

Hey there @Dooger3,

 

Thanks for posting about this here in the Community!

 

Just to confirm, are you seeing a certain error message when this happens?

 

We'd also recommend trying the steps provided here to see if that does the trick.

 

We'll be keeping an eye out for your reply :)

 

 

KaterinaModerator
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Re: Curry’s 6 months free code won’t work

Dooger3
Casual Listener

Hi Katerina

 

I get the same message every time.

 

Says, something went wrong, try agin or get help.

 

I've tried the following too with the same result.If the said path doesn't work, let's try to place the token at the end of this URL preferably on an incognito window or different browser: https://www.spotify.com/uk/claim/currys/?code= (the new link format should now look like "https://www.spotify.com/uk/claim/currys/?code=XxXxXxXx".)

 

Re: Curry’s 6 months free code won’t work

liv24
Casual Listener

I’ve never tried spotify premium; the offer for three months free trial is still available for me. However when I press redeem in my account, it says the offer is not eligible for me. I do not understand. I’m pretty sure I do not have another account as you are suggesting. Why is this happening?

Re: Curry’s 6 months free code won’t work

Moderator
Moderator

Hey there folks,

 

Thanks for keeping us in the loop!

 

@Dooger3: Since you mention that you've already been in touch with our support team, the best way to go about this is hanging tight. Hopefully, our tech teams will have an update for you soon :)

 

@liv24: This offer is available for users in the UK who haven't had Premium or a trial in the past. If you're seeing the error message that you aren't eligible for this offer, it's possible that you either already redeemed this code or you've had Premium in the past on your account. 

 

To double check the first, we'd recommend taking a look at your account following the steps here. You can also take a look at this Spotify Answer to locate any accounts you have with us.

 

Let us know how you get on - we'll be right here if there's anything else we can help with!

KaterinaModerator
Help others find this answer and click "Accept as Solution".
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"Kindness is the language which the deaf can hear and the blind can see." - Mark Twain

Re: Curry’s 6 months free code won’t work

liv24
Casual Listener

Hi Katerina, thanks for replying so quickly! 

I am in the UK and I've never had premium Spotify before from what I know of nor a trial of free premium. I've checked my plan as you suggested and it just says the free plan. I'm pretty sure that I haven't already redeemed the code so I'm not sure what's going on :(

Curry’s Premium Code (UK)

RW98
Casual Listener

I bought a TV from Curry’s and was given a free 6 months of Spotify Premium. However the site it tells you to go to (Spotify.com/currys) the green “Start Premium” button just refreshes the page. Can someone help?

Re: Curry’s Premium Code (UK)

Rock Star 22
Rock Star 22

Hey @RW98, thanks for reaching out to the Community!

Could you let me know if you've tried Premium in the past? If you have, you won't be eligible for this offer. 

 

If you haven't tried Premium in the past, could you try redeeming your offer here using a different browser or incognito mode? 

 

Let me know how this goes :) 

Billy-JRock Star 22
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Re: Curry’s 6 months free code won’t work

Moderator
Moderator

Hey there @liv24,

 

Thanks for getting back in touch with this!

 

To double check, you can also take a looks at your receipts page or search your email inboxes for any previous emails from us.

 

Further, it's worth a shot checking with your family or friends haven’t subscribed with your payment info.  

 

If that isn't the case and you're still having troubles, we'd recommend reaching out to our support teams here. This way, they can take a closer look behind the scenes for you.

 

Keep us posted :)

KaterinaModerator
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
"Kindness is the language which the deaf can hear and the blind can see." - Mark Twain

Re: Curry’s Premium Code (UK)

RW98
Casual Listener

I tried this on Chrome, Safari and Incognito Mode but it still isn’t working :( I don’t have a PC so I can’t try it on desktop unfortunately 

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