Solved!! Cancel subscription and get a refund
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
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- Visitor
- 46068 Views
- 20 replies
- 3 likes
- 46068 Views
- 20 replies
- 3 likes
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Forum Posts
Solved!! Duo/Family plan upgrade campaign issue
I am an existing Duo customer, and this evening I got an email from Spotify saying : “ Try Family for the next 2 months (at no extra cost) and go from 2 to 3 or more Premium accounts under one plan.”When I select to accept the offer and upgrade to Fa...
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- Moderator
- 5710 Views
- 23 replies
- 2 likes
- 5710 Views
- 23 replies
- 2 likes
Premium duo, still charged for single Premium
PlanPremiumCountryDenmarkDevice(iPhone 6)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI had a Premium subscription and I was paying for it but now I switched for a Duo with my friend and he is the one that is paying for...
- Plan Premium Country Denmark Device (iPhone 6) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I had a Premium subscription and I was paying for it...
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- Spotify Star
- 296 Views
- 1 replies
- 0 likes
- 296 Views
- 1 replies
- 0 likes
Alterei o cartão de pagamento e perdi o desconto de estudante
PlanPremium (Student)CountryPortugalDeviceAnyOperating SystemAny My Question or IssueRecebi uma notificação no email a informar que o meu pagamento tinha falhado.Fui confirmar e de facto o cartão de crédito tinha expirado, então associei um novo cart...
- Plan Premium (Student) Country Portugal Device Any Operating System Any My Question or Issue Recebi uma notificação no email a informar que o meu pagamento tinha falhado. Fui confir...
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- Spotify Star
- 243 Views
- 2 replies
- 0 likes
- 243 Views
- 2 replies
- 0 likes
Free google home mini Canada
PlanFree/PremiumCountryCanada/ QuébecDevice Operating System My Question or IssueHi, I was looking for the google home mini for free promotion.. Can't find it anywhere on internet or spotify website.. Can anyone help me ? I'm in Canada
- Plan Free/Premium Country Canada/ Québec Device Operating System My Question or Issue Hi, I was looking for the google home mini for free promotion.. Can't find ...
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- Spotify Star
- 229 Views
- 3 replies
- 0 likes
- 229 Views
- 3 replies
- 0 likes
Cancel a charge from Premium to Premium for Students?
I was still under the impression that the Spotify offer to pay the full $9.99 price and receive the free Google Home mini was still an option since it said that the end date for this offer was for May 9 (or until supplies lasted). I signed up for thi...
- I was still under the impression that the Spotify offer to pay the full $9.99 price and receive the free Google Home mini was still an option since it said that the end date for this offer was for Ma...
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- Spotify Star
- 178 Views
- 1 replies
- 0 likes
- 178 Views
- 1 replies
- 0 likes
Prepaid card automatic renewal
Hi,I'm currently on Spotify Premium for 3 months now, and recently I noted that the Subscription was changed to "Your plan will automatically renew on 11/5/19 and you'll be charged xxx". I'm currently paying via my prepaid SIM card. Can I confirm tha...
- Hi, I'm currently on Spotify Premium for 3 months now, and recently I noted that the Subscription was changed to "Your plan will automatically renew on 11/5/19 and you'll be charged xxx". I'm curren...
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- Roadie
- 464 Views
- 1 replies
- 0 likes
- 464 Views
- 1 replies
- 0 likes
part of premium duo, but stilled paid for one more month
My Question or Issueim a part of premium duo with my friend and he should have paid the 28/4. but he didnt have money for it before the 1st. Then I was charged for one month payment like I wasnt a part of the premium duo. Will I be charged again the ...
- My Question or Issue im a part of premium duo with my friend and he should have paid the 28/4. but he didnt have money for it before the 1st. Then I was charged for one month payment like I wasnt a ...
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- Community Legend
- 246 Views
- 1 replies
- 0 likes
- 246 Views
- 1 replies
- 0 likes
Finally received my Google Home email, but all items are sold out
Plan - PremiumCountryCanadaDevicePixel XL2, Windows 7 PC.Operating SystemN/AMy Question or IssueI applied for the Google Home Mini promo earlier this week (around 4/8/2019) and finally receievd my "Your Google Home Mini is now availble" email today (...
- Plan - Premium Country Canada Device Pixel XL2, Windows 7 PC. Operating System N/A My Question or Issue I applied for the Google Home Mini promo earlier this week (around 4/8/2019) and...
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- Casual Listener
- 979 Views
- 13 replies
- 4 likes
- 979 Views
- 13 replies
- 4 likes
Paypal Payment Option and Family plan not available in Egypt
PlanPremiumCountryEgypt DeviceMultipleOperating SystemAndroid 9, Windows 10 My Question or IssueWill there be a Paypal Payment Option and Family plan available in Egypt anytime soon?In the mean time other copycat services already have this available ...
- Plan Premium Country Egypt Device Multiple Operating System Android 9, Windows 10 My Question or Issue Will there be a Paypal Payment Option and Family plan available in Egyp...
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- Community Legend
- 373 Views
- 1 replies
- 1 likes
- 373 Views
- 1 replies
- 1 likes
How do I get premium through the app?
CountryEngland Device(iPhone 6)Operating System(iOS 11) Is there no way I can get premium through the Spotify app itself? Only asking as my internet application won’t let me open it at the moment
- Country England Device (iPhone 6) Operating System (iOS 11) Is there no way I can get premium through the Spotify app itself? Only asking as my internet application won’t...
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- Community Legend
- 375 Views
- 1 replies
- 0 likes
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Premium free trail compulsory
- 375 Views
- 1 replies
- 0 likes
[Canada]Google Home Mini Order Cancelled and Spotify Told Me They Can't Do Anything
After using the promotion link for the Google Home Mini and the order went through, Google Store cancelled my order. I think there was something wrong with the billing address.GS cancelled order email I called Google Store, they said I need to contac...
- After using the promotion link for the Google Home Mini and the order went through, Google Store cancelled my order. I think there was something wrong with the billing address. GS cancelled order ...
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- Music Fan
- 1629 Views
- 4 replies
- 0 likes
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promotion
- 1629 Views
- 4 replies
- 0 likes
I’ve paid my subscription but I’m still having free account and Idk why
I had some issues with my credit card so I go back to free 2 days ago, I paid my subscription again today and I’m still being free in Spotify, can somebody help me?PlanFree/PremiumCountryMéxico DeviceIphone XSOperating System(iOS 10) My Question or I...
- I had some issues with my credit card so I go back to free 2 days ago, I paid my subscription again today and I’m still being free in Spotify, can somebody help me? Plan Free/Premium Country Méxi...
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- Spotify Star
- 259 Views
- 1 replies
- 0 likes
- 259 Views
- 1 replies
- 0 likes
Premium with Hulu
Premium USA iphone 8+ but did it through my Ps4 IOS 12.2 I subscribed to spotify premium because of the new promotion premium with Hulubought the subscription through my ps4 but didn't receive my Hulu subscription ??
- Premium USA iphone 8+ but did it through my Ps4 IOS 12.2 I subscribed to spotify premium because of the new promotion premium ...
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- Spotify Star
- 1708 Views
- 3 replies
- 0 likes
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HuluPREMIUM INTRODUCTION OFFER
- 1708 Views
- 3 replies
- 0 likes
spotify charge me twice for march and April subscription
PlanPremiumCountryMalaysiaDeviceiPhone6Operating SystemiOS 12 My Question or Issuemy bank account has been charged twice for march and April subscription. Is spotify going to refund my money?
- Plan Premium Country Malaysia Device iPhone6 Operating System iOS 12 My Question or Issue my bank account has been charged twice for march and April subscription. Is spotify going to...
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- Spotify Star
- 449 Views
- 1 replies
- 0 likes
- 449 Views
- 1 replies
- 0 likes
Subscription changed from Family Premium to Single Premium on its own.
PlanPremium Family, but it swtiched to Premium Sinlge on it’s own.Country DeviceApple iPhones, windows computersOperating System(iOS, Windows 10) My Question or Issue My husband started getting ads while he was listening to music. I still have premiu...
- Plan Premium Family, but it swtiched to Premium Sinlge on it’s own. Country Device Apple iPhones, windows computers Operating System (iOS, Windows 10) My Question or Issue &nb...
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- Spotify Star
- 413 Views
- 3 replies
- 0 likes
- 413 Views
- 3 replies
- 0 likes
Charged after I canceled my suscription. I Need my refound at least te last one.
PlanFree/PremiumCountryMéxico Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI canceled my single premium plan to be part of a familiar plan. But I still been charg...
- Plan Free/Premium Country México Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I...
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- Spotify Star
- 336 Views
- 1 replies
- 0 likes
- 336 Views
- 1 replies
- 0 likes
I made the the signature of the spotify premium, and I cant use it
I deleted accidentally the app of spotify on my cellphone and at the same day I rescue it to my cellphone and my account that was premium back to the non-premium, in this month the cash discounted of my bank account and I still cant use my premium ac...
- I deleted accidentally the app of spotify on my cellphone and at the same day I rescue it to my cellphone and my account that was premium back to the non-premium, in this month the cash discounted of...
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- Spotify Star
- 321 Views
- 1 replies
- 0 likes
- 321 Views
- 1 replies
- 0 likes
[Subscription] Hulu ads free + Spotify
PlanFree/PremiumCountryUnited StatesDeviceiPhone 6Operating SystemiOS 12.2 My Question or IssueI am a student, I have a Hulu account and I want to add my Spotify to it so I can get the student subscription. I do not know how to go about doing this. p...
- Plan Free/Premium Country United States Device iPhone 6 Operating System iOS 12.2 My Question or Issue I am a student, I have a Hulu account and I want to add my Spotify to it so I c...
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- Spotify Star
- 266 Views
- 1 replies
- 0 likes
- 266 Views
- 1 replies
- 0 likes
Google home mini
PlanPremium When going to https://www.spotify.com/ca-en/googlehome/redeem/ to redeem my google home mini, I am greeted with "It looks like you've not registered your interest for this offer yet." I never received an email advertising this promotion.
- Plan Premium When going to https://www.spotify.com/ca-en/googlehome/redeem/ to redeem my google home mini, I am greeted with "It looks like you've not registered your interest for...
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- Spotify Star
- 281 Views
- 1 replies
- 0 likes
- 281 Views
- 1 replies
- 0 likes
Google Home Mini Discount
PlanPremiumCountryCanada My Question or Issue Afternoon,I have been trying to claim the google home mini but each time i try to the discount is not applied. I have revieved the link in my email which sends me to the google store to choose a mini. Whe...
- Plan Premium Country Canada My Question or Issue Afternoon, I have been trying to claim the google home mini but each time i try to the discount is not applied. I have revieved ...
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- Spotify Star
- 267 Views
- 1 replies
- 0 likes
- 267 Views
- 1 replies
- 0 likes
Google home mini offer
PlanPremiumCountryCanada My Question or Issue Hello, I am waiting for my google home mini for so long now since I’ve got the confirmation that it was ordered, when can I except receiving it? Thank you and have a nice weekend... Sandrine Stordiau Obte...
- Plan Premium Country Canada My Question or Issue Hello, I am waiting for my google home mini for so long now since I’ve got the confirmation that it was ordered, wh...
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- Spotify Star
- 338 Views
- 3 replies
- 0 likes
- 338 Views
- 3 replies
- 0 likes