Solved!! Cancel subscription and get a refund
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
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- Visitor
- 110361 Views
- 71 replies
- 9 likes
- 110361 Views
- 71 replies
- 9 likes
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Forum Posts
Solved!! Duo/Family plan upgrade campaign issue
I am an existing Duo customer, and this evening I got an email from Spotify saying : “ Try Family for the next 2 months (at no extra cost) and go from 2 to 3 or more Premium accounts under one plan.”When I select to accept the offer and upgrade to Fa...
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- Casual Listener
- 13500 Views
- 26 replies
- 2 likes
- 13500 Views
- 26 replies
- 2 likes
My Premium subscription suddenly stopped, but I already paid
Location The NetherlandsThe title says it all. I pay with a Dutch bank and it has worked for months now suddenly my premium subscription has stopped, I haven't gotten ANY email, notification or whatever about this, it just stopped abruptly. And I pai...
- Location The Netherlands The title says it all. I pay with a Dutch bank and it has worked for months now suddenly my premium subscription has stopped, I haven't gotten ANY email, notification or w...
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- Roadie
- 547 Views
- 1 replies
- 0 likes
- 547 Views
- 1 replies
- 0 likes
Credit Card Payment Failure
Every month, my spotify premium payment fails.When i update my payment details, it takes the payment and i can keep using premium. The problem is that i use the same credit card before and after updating payment details. But every month, im having th...
- Every month, my spotify premium payment fails. When i update my payment details, it takes the payment and i can keep using premium. The problem is that i use the same credit card before a...
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- Spotify Star
- 448 Views
- 1 replies
- 0 likes
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Credit CardFailurePaymentPremium
- 448 Views
- 1 replies
- 0 likes
I bought premium on my old account that I don’t use can I switch it to my regular one
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
- Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
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- Spotify Star
- 370 Views
- 1 replies
- 0 likes
- 370 Views
- 1 replies
- 0 likes
Charged twice 2 different amounts, why?
I've been charged twice this month.I didn't upgrade to family, I don't have multiple accounts. My account is linked to my Facebook.I just renewed my premiuim.But I've been charged €12.99 and €9.99 on September 15thWhy is this Spotify?
- I've been charged twice this month. I didn't upgrade to family, I don't have multiple accounts. My account is linked to my Facebook. I just renewed my premiuim. But I've been charged €12.99 and €9...
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- Spotify Star
- 523 Views
- 1 replies
- 0 likes
- 523 Views
- 1 replies
- 0 likes
Spotify Premium Duo
I tried to access Spotify Premium Duo under Account Overview, but it just keeps buffering and won't let me access. Is this because the one i'm sharing with removed their account?
- I tried to access Spotify Premium Duo under Account Overview, but it just keeps buffering and won't let me access. Is this because the one i'm sharing with removed their account?
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- Spotify Star
- 379 Views
- 1 replies
- 1 likes
- 379 Views
- 1 replies
- 1 likes
Spotify Premium Family plan
Hello Spotify,Can I share my Spotify Premium Family plan with my friends?
- Hello Spotify, Can I share my Spotify Premium Family plan with my friends?
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- Roadie
- 288 Views
- 1 replies
- 0 likes
- 288 Views
- 1 replies
- 0 likes
subscription/account problems
I have a Facebook linked free account that I just tried to make premium. However, I used a different email address as it asked for one linked to my student account. This has now made a separate account I didn't know existed have the premium plan and ...
- I have a Facebook linked free account that I just tried to make premium. However, I used a different email address as it asked for one linked to my student account. This has now made a separate accou...
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- Roadie
- 348 Views
- 3 replies
- 0 likes
- 348 Views
- 3 replies
- 0 likes
Cancel Spotify Student phone subscription
PlanFree/PremiumCountryPhilippinesDeviceSony Xperia C302Operating SystemAndroid 4.2.2 Jellybean My Question or IssueHow can I cancel my subscription with student discount? I got my subscription but I don't get my premium.
- Plan Free/Premium Country Philippines Device Sony Xperia C302 Operating System Android 4.2.2 Jellybean My Question or Issue How can I cancel my subscription with student discount? I ...
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- Casual Listener
- 446 Views
- 6 replies
- 0 likes
- 446 Views
- 6 replies
- 0 likes
Pago por prueba de treinta días.
Acabo de iniciar la prueba gratuita y ya se me realizó un cobró por $98, en el recibo aparecen $0 pero en mi cuenta bancaria aparece el cobro. No, nunca había contratado premium ni nada parecido.PlanPremiumCountryMéxicoDeviceSamsung Galaxy A6+
- Acabo de iniciar la prueba gratuita y ya se me realizó un cobró por $98, en el recibo aparecen $0 pero en mi cuenta bancaria aparece el cobro. No, nunca había contratado premium ni nada pareci...
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- Community Legend
- 321 Views
- 1 replies
- 0 likes
- 321 Views
- 1 replies
- 0 likes
Can't access Hulu with Spotify Premium with Hulu
Am a Spotify Premium with Hulu subscriber. I have already linked my account to Hulu, and used to be able to access Hulu to stream. But recently I can't login into my Hulu account or stream Hulu any longer. I've tried to relink my accounts but it says...
- Am a Spotify Premium with Hulu subscriber. I have already linked my account to Hulu, and used to be able to access Hulu to stream. But recently I can't login into my Hulu account or stream H...
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- Casual Listener
- 1521 Views
- 2 replies
- 0 likes
- 1521 Views
- 2 replies
- 0 likes
Spotify logs me out of premium when offline
PlanPremiumCountryGermany/Canada DeviceMoto G5Operating SystemAndroid My Question or IssueSpotify logs me out when offline. Was driving to US today where I don't have data. Then the spotify app, instead of working, showed a login screen of death tell...
- Plan Premium Country Germany/Canada Device Moto G5 Operating System Android My Question or Issue Spotify logs me out when offline. Was driving to US today where I do...
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- Casual Listener
- 1498 Views
- 1 replies
- 0 likes
- 1498 Views
- 1 replies
- 0 likes
spotify offers me 3 free months by clicking on a ad that doesn't work
That's it. I've tried like 10 times after listening to a commercial by clicking on the "3 months trial" ad but it sends me to a 1 month page or other options.¿?
- That's it. I've tried like 10 times after listening to a commercial by clicking on the "3 months trial" ad but it sends me to a 1 month page or other options. ¿?
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- Spotify Star
- 622 Views
- 3 replies
- 0 likes
- 622 Views
- 3 replies
- 0 likes
Solved!! Hulu Sign up
I'm on the premium plan. I get notifications and emails that I am eligible for free hulu. I go to sign up and get taken to my account page where there are no instructions for how to activate hulu. I am already signed up for premium, so why is this so...
- I'm on the premium plan. I get notifications and emails that I am eligible for free hulu. I go to sign up and get taken to my account page where there are no instructions for how to activate hulu. I ...
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- Casual Listener
- 4117 Views
- 20 replies
- 12 likes
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Hulu
- 4117 Views
- 20 replies
- 12 likes
Cancel Spotify Premium
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
- Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
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- Casual Listener
- 744 Views
- 2 replies
- 0 likes
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Spotify PremiumSpotify Premium crashSpotify Premium Student
- 744 Views
- 2 replies
- 0 likes
Change from Premium to Free plan
PlanFree/PremiumCountryMexicoDevice(iPhone 8 Plus)My Question or IssueI just cancel my premium plan (which will officially end on october 13) If I redeem a gift card for a month today, does it begin in Oct 13 and ends on Nov 13?Follow up:Can I redeem...
- Plan Free/Premium Country Mexico Device (iPhone 8 Plus) My Question or Issue I just cancel my premium plan (which will officially end on october 13) If I redeem a gift card for a month today, ...
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- Spotify Star
- 537 Views
- 1 replies
- 0 likes
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GIFT CARD RENEWAL FOR PREMIUMGift Cards
- 537 Views
- 1 replies
- 0 likes
Spotify Student not avaibile in slovakia
Hello, so one of my frend in CZ told me there is an awesome price for students like myself and i should check it out. He showed me how to do it however when i tryed to buy it, there was no student discount in Slovakia. Can I know the reason why it is...
- Hello, so one of my frend in CZ told me there is an awesome price for students like myself and i should check it out. He showed me how to do it however when i tryed to buy it, there was no student di...
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- Spotify Star
- 852 Views
- 1 replies
- 1 likes
- 852 Views
- 1 replies
- 1 likes
Superuser Contribution Spotify Trial
I signed up for Spotify Premium and got 3 months trial, but my account name I didn't like, if I unsubscribe now and sign up for another account with the same debit card will I still get the 3 month free trial?
- I signed up for Spotify Premium and got 3 months trial, but my account name I didn't like, if I unsubscribe now and sign up for another account with the same debit card will I still get the 3 month f...
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- Spotify Legend
- 451 Views
- 2 replies
- 0 likes
- 451 Views
- 2 replies
- 0 likes
Superuser Contribution Changed from facebook login to email login and lost all playlists
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI reset my password so I could use my email to sign in instead of using facebook. Everything ...
- Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue ...
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- Spotify Legend
- 361 Views
- 2 replies
- 0 likes
- 361 Views
- 2 replies
- 0 likes
Solved
Can’t get app to change over to premium. I do not have a facebook account, nor do I want one. I have logged out, logged in. I have deleted, reset, signed out, signed in, signed up for Spotify family in the last week. Only way I can play songs with no...
- Can’t get app to change over to premium. I do not have a facebook account, nor do I want one. I have logged out, logged in. I have deleted, reset, signed out, signed in, signed up for Spotify f...
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- Community Legend
- 292 Views
- 1 replies
- 0 likes
- 292 Views
- 1 replies
- 0 likes
Spotify Premium gift card - wrong country?
I received a 10EUR Spotify Premium gift card today. However, I can't activate it for some reason, I guess its because the card was bought in Germany and my spotify account is based in Switzerland, where I live. Is there a way to change the card in an...
- I received a 10EUR Spotify Premium gift card today. However, I can't activate it for some reason, I guess its because the card was bought in Germany and my spotify account is based in Switzerland, wh...
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- Community Legend
- 263 Views
- 1 replies
- 0 likes
- 263 Views
- 1 replies
- 0 likes