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Solved!! Cancel subscription and get a refund

I dont use Spotify enough to pay for a subscription I'm going to cancel subscription

  • Visitor
  • Satyampriyanshu
  • Casual Listener
  • 53716 Views
  • 34 replies
  • 3 likes
  • 53716 Views
  • 34 replies
  • 3 likes

Solved!! Duo/Family plan upgrade campaign issue

I am an existing Duo customer, and this evening I got an email from Spotify saying : “ Try Family for the next 2 months (at no extra cost) and go from 2 to 3 or more Premium accounts under one plan.”When I select to accept the offer and upgrade to Fa...

  • Music Fan
  • Susan_GP
  • Moderator
  • 6879 Views
  • 23 replies
  • 2 likes
  • 6879 Views
  • 23 replies
  • 2 likes

RSS feed

I have premium bur cant downlod

  • Newbie
  • I have premium bur cant downlod
  • Luke
  • Spotify Star
  • 972 Views
  • 1 replies
  • 0 likes
  • 972 Views
  • 1 replies
  • 0 likes

spotify premium

eu acabei de pagar a conta premium, mas quando boto no aleatorio ou vou mudar de musica não funciona diz para eu virar premium.

  • Casual Listener
  • eu acabei de pagar a conta premium, mas quando boto no aleatorio ou vou mudar de musica não funciona diz para eu virar premium.
  • Luke
  • Spotify Star
  • 400 Views
  • 1 replies
  • 0 likes
  • 400 Views
  • 1 replies
  • 0 likes

Spotify premium eksik özellik

Premium ödememi gerçekleştirmeme rağmen şarkı atlama sınırı ve şarkıyı istediğim yerine getirme özelliği açılmadı ilk defa böyle bi durumla karşılaşıyorum nasıl çözülebilir bu durum yardımcı olabilirmisiniz

  • Newbie
  • Premium ödememi gerçekleştirmeme rağmen şarkı atlama sınırı ve şarkıyı istediğim yerine getirme özelliği açılmadı ilk defa böyle bi durumla karşılaşıyorum nasıl çözülebilir bu durum yardımcı olabilir...
  • Luke
  • Spotify Star
  • 345 Views
  • 1 replies
  • 0 likes
  • 345 Views
  • 1 replies
  • 0 likes

Spotfiy Premium suddenly gone

Hey,So my month's payment had been booked from my banked account on the 10. 08. but now on the 17. 8. I suddenly can't use the Premium feature anymore. Doesn't work on both my phone and my PC. Help pls.

  • Casual Listener
  • Hey, So my month's payment had been booked from my banked account on the 10. 08. but now on the 17. 8. I suddenly can't use the Premium feature anymore. Doesn't work on both my phone and my PC. Help...
  • Lordmajo2
  • Casual Listener
  • 820 Views
  • 2 replies
  • 1 likes
  • 820 Views
  • 2 replies
  • 1 likes

Playlists on premium

HiI have had premium for years but I want to go to the free Spotify for 6 months or so. I know I can't access my music offline with the free version but I want to know if I will be able to keep all of my playlists with the free membership and will th...

  • Newbie
  • Hi I have had premium for years but I want to go to the free Spotify for 6 months or so. I know I can't access my music offline with the free version but I want to know if I will be able to keep all...
  • Luke
  • Spotify Star
  • 636 Views
  • 1 replies
  • 0 likes
  • 636 Views
  • 1 replies
  • 0 likes

Bought Spotify Premium but it wont let me use Premium features

I recently got Premium (via gift card) and I checked online (where it says that I do have Premium) and I got the confirmation via E-mail. But everytime I want to use Premium on the mobile app, it tells me that "I have discovered a Premium feature and...

  • Newbie
  • I recently got Premium (via gift card) and I checked online (where it says that I do have Premium) and I got the confirmation via E-mail. But everytime I want to use Premium on the mobile app, it tel...
  • Luke
  • Spotify Star
  • 900 Views
  • 1 replies
  • 0 likes
  • 900 Views
  • 1 replies
  • 0 likes

Cambio método de pago: De Movistar a Tarjeta

Buenos días a tod@s Tengo una duda, hoy mismo se ha hecho efectivo el cambio integro de operador (desde Movistar a Vodafone) y no deseo mantener ningún servicio activo con mi antiguo provedor Movistar.Desde la web de Spotify accedo al apartado "Suscr...

  • Newbie
  • Buenos días a tod@s 🙂   Tengo una duda, hoy mismo se ha hecho efectivo el cambio integro de operador (desde Movistar a Vodafone) y no deseo mantener ningún servicio activo con mi antiguo prov...
  • Luke
  • Spotify Star
  • 643 Views
  • 1 replies
  • 0 likes
  • 643 Views
  • 1 replies
  • 0 likes

Payment problem on TR

Payment options don't work. This has been going on for months and is not just for me.

  • Newbie
  • Payment options don't work. This has been going on for months and is not just for me.
  • Luke
  • Spotify Star
  • 477 Views
  • 1 replies
  • 0 likes
  • 477 Views
  • 1 replies
  • 0 likes

Problema no pagamento

O spotify está rejeitando o meu cartão, sendo que era o mesmo que eu usava antes. Ja liguei para a agência e o problema não é com o cartão, logo, é com o spotify. O que devo fazer?

  • Newbie
  • O spotify está rejeitando o meu cartão, sendo que era o mesmo que eu usava antes. Ja liguei para a agência e o problema não é com o cartão, logo, é com o spotify. O que devo fazer?
  • Luke
  • Spotify Star
  • 430 Views
  • 1 replies
  • 0 likes
  • 430 Views
  • 1 replies
  • 0 likes

PREMIUM WONT WORK

I have spotify premium, 9.99 was alreasy taken from my account. The problen is that the app doeant aeem to recognize that i have a premium account. I can only use free features? Example: i cant skip songs or put songs on repeat or anything like that....

  • Newbie
  • I have spotify premium, 9.99 was alreasy taken from my account. The problen is that the app doeant aeem to recognize that i have a premium account. I can only use free features? Example: i cant skip ...
  • Luke
  • Spotify Star
  • 427 Views
  • 1 replies
  • 0 likes
  • 427 Views
  • 1 replies
  • 0 likes

HAVE BEEN CHARGED THREE TIMES !!! WANT TO BE REFUNDED!!

Hi, I had premium 9.99 which was taken from my account on the 1st August. i then upgraded to family where another 14.99 was taken. it said, nothing would be taken from account until december. but today, i have had another 14.99 taken?? and all of the...

  • Newbie
  • Hi, I had premium 9.99 which was taken from my account on the 1st August. i then upgraded to family where another 14.99 was taken. it said, nothing would be taken from account until december. but tod...
  • Luke
  • Spotify Star
  • 410 Views
  • 1 replies
  • 0 likes
  • 410 Views
  • 1 replies
  • 0 likes

Meu premium não funciona

Gente! Paguei meu spotify premium já faz duas semanas e nada de liberar a conta pra mim! Já veio email de confirmação de pagamento mas não funciona! Paguei 16 reais pra nada!!!!! O que eu faço????????????

  • Casual Listener
  • Gente! Paguei meu spotify premium já faz duas semanas e nada de liberar a conta pra mim! Já veio email de confirmação de pagamento mas não funciona! Paguei 16 reais pra nada!!!!! O que eu faço???????...
  • Luke
  • Spotify Star
  • 516 Views
  • 1 replies
  • 1 likes
  • 516 Views
  • 1 replies
  • 1 likes

No procesan mi pago

HOla!tengo un problema con el proceso de pago, ya he ingresado cuatro tarjetas diferentes y me aparce error, estoy muy deseperada, no he podido escucgar musica y quisiera me ayudenSaludosAlexandra

  • Newbie
  • HOla! tengo un problema con el proceso de pago, ya he ingresado cuatro tarjetas diferentes y me aparce error, estoy muy deseperada, no he podido escucgar musica y quisiera me ayuden Saludos Alexan...
  • Luke
  • Spotify Star
  • 507 Views
  • 1 replies
  • 0 likes
  • 507 Views
  • 1 replies
  • 0 likes

Spotify account not playing downloaded music when offline

Hi Everyone, I am currently enrolled to a Spotify premium plan and I am encountering an issue playing downloaded music offline. All of my content is downloaded to my phone and is verified through the green check mark however I cannot play the majorit...

  • Newbie
  • Hi Everyone,   I am currently enrolled to a Spotify premium plan and I am encountering an issue playing downloaded music offline. All of my content is downloaded to my phone and is verified th...
  • Billy-J
  • Spotify Star
  • 809 Views
  • 1 replies
  • 0 likes
  • 809 Views
  • 1 replies
  • 0 likes

Family Plan Issues

PlanPremium wanting to join Family PlanCountryUnited StatesDeviceiPhone 8My Question or IssueI am on a Premium plan currently however my mom switched to the family plan and I am trying to join. I subscribed through Spotify, not a third party. I got t...

  • Newbie
  • Plan Premium wanting to join Family Plan Country United States Device iPhone 8 My Question or Issue I am on a Premium plan currently however my mom switched to the family plan and I am trying ...
  • Billy-J
  • Spotify Star
  • 806 Views
  • 1 replies
  • 0 likes
  • 806 Views
  • 1 replies
  • 0 likes

Complaining about the money

Today spotify took 9,99€ from me even though i havent even put my creditcard in it. I dont understand how it happened. And plus is i dont even osn premium or didnt even got it after spotify took my moneyPlanTo get my money back or atleast an explanat...

  • Newbie
  • Today spotify took 9,99€ from me even though i havent even put my creditcard in it. I dont understand how it happened. And plus is i dont even osn premium or didnt even got it after spotify took my m...
  • Billy-J
  • Spotify Star
  • 776 Views
  • 1 replies
  • 0 likes
  • 776 Views
  • 1 replies
  • 0 likes

Renew Student Discount

PlanPremiumCountryGermanyDevice(iPhone 7, Macbook Pro 2018) My Question or IssueHey guys, I am a student from Germany and I wanted to renew my Student Discount. I was not able to find the the function so I wanted to ask whether it's actually possible...

  • Newbie
  •   Plan Premium Country Germany Device (iPhone 7, Macbook Pro 2018)   My Question or Issue Hey guys, I am a student from Germany and I wanted to renew my Student Discount. I was not...
  • Noah
  • Spotify Star
  • 851 Views
  • 1 replies
  • 0 likes
  • 851 Views
  • 1 replies
  • 0 likes

Solved!! Double payment from Spotify!

So for the last few months I have been being charged two times in one month from Spotify for $9.99. There is no customer service help what so ever, no number to call.

  • Casual Listener
  • So for the last few months I have been being charged two times in one month from Spotify for $9.99. There is no customer service help what so ever, no number to call.
  • Noah
  • Spotify Star
  • 1287 Views
  • 3 replies
  • 0 likes
  • 1287 Views
  • 3 replies
  • 0 likes

Solved!! Premium for 0.99€ - I can´t change student subscription to 0.99 subscription

Hi I have started using spoty, when it has offer 0.99 for 3 months ( I was this Christmas). Now I have a subscripton as Student. And when I am trying to switch for todays sale "Premium for 0.99€" Spotify´s web says PlanPremium Students --> Premium fo...

  • Casual Listener
  • Hi I have started using spoty, when it has offer 0.99 for 3 months ( I was this Christmas). Now I have a subscripton as Student. And when I am trying to switch for todays sale "Premium for 0.99€" Spo...
  • Billy-J
  • Spotify Star
  • 1624 Views
  • 3 replies
  • 0 likes
  • 1624 Views
  • 3 replies
  • 0 likes