Help Wizard

Step 1


Delete Payment method

Delete Payment method

 My brother added my card to his account he said he deleted my card from his account but I am still getting charged for his subscription if I am charged next month  for his account I will be in the red can I get some help please my account is student premium


1 Reply

Hey there @Elijahriver


Thanks for reaching out - we’re here to help!

If you're still getting charged for your brother's subscription it's possible that he hasn't successfully changed the payment details in his Spotify account. In such a case he'll need to update the payment method currently active in his account. Let him follow the steps described here so he can register his own preferred payment option.


In case he isn't able to perform these changes, you can cancel his subscription by following these steps. You can also cancel by completing this form and sending it to Spotify. 


Let us know how you get on! We'll be here in case you need any further help with this. 

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