I need a refund

[Ag58]

I recently tried the free three month subscription and cancelled the subscription the day I got it so I wouldn't have to make any payments, and now it charged me out of my card. I would like a refund.

[Kiril]

Hi @Ag58,

Thanks for reaching out in the Community!  We've moved your post to a relevant Help Board where it fits better.

Sorry to hear that you've been charged in this situation. You can see the Refund Policy of Spotify here and check the instructions there to access your account page and check, if you can initiate a refund process for the payment yourself. 

If the above doesn't work for your payment method, then it's best to contact our Support team who can give you a hand with this, privately.

Hope this clears things up. If you have any questions or need anything else, the Community is here for you.

[Freya_musiv]

Spotify charge me two times this month, can i do something to get my money back?

[#4]

I want my money back

[#5]

pase a apretar por equivocacion y me cobro, no quiero spotify premium ni nada, quiero un reembolso

[Arimane]

Здравствуйте!

Я случайно оформил подписку на ваш сервис и обнаружил это только после списания средств. Сразу после этого я отменил подписку, так как не планирую ею пользоваться.

Пожалуйста, помогите вернуть списанные деньги, так как подписка была оформлена по ошибке. Надеюсь на ваше понимание и поддержку в решении этого вопроса.

Спасибо!

С уважением,
[Arimane]