I need a refund

[Ag58]

I recently tried the free three month subscription and cancelled the subscription the day I got it so I wouldn't have to make any payments, and now it charged me out of my card. I would like a refund.

[Kiril · Accepted solution]

Hi @Ag58,

Thanks for reaching out in the Community!  We've moved your post to a relevant Help Board where it fits better.

Sorry to hear that you've been charged in this situation. You can check out the Refund Policy of Spotify here and see if you can initiate a refund process for the payment yourself. 

If the above doesn't work for your payment method, then it's best to send us a message - we'll check things backstage and try to assist further.

Hope this clears things up. If you have any questions or need anything else, the Community is here for you.

[Freya_musiv]

Spotify charge me two times this month, can i do something to get my money back?

[#4]

I want my money back

[#5]

pase a apretar por equivocacion y me cobro, no quiero spotify premium ni nada, quiero un reembolso

[Arimane]

Здравствуйте!

Я случайно оформил подписку на ваш сервис и обнаружил это только после списания средств. Сразу после этого я отменил подписку, так как не планирую ею пользоваться.

Пожалуйста, помогите вернуть списанные деньги, так как подписка была оформлена по ошибке. Надеюсь на ваше понимание и поддержку в решении этого вопроса.

Спасибо!

С уважением,
[Arimane]

[31esm3h7sfzb65uwaniz]

I cancelled my subscription plan and I want a refund it’s still my first day I didn’t lessen anything I want a refund because it’s to high for me to pay 

[ondrq]

• None of the below information is required. However, the more you provide the easier it will be for us to try and help.

Plan

Premium

Country

Device

Huawei Honor 8a

Operating System

Android 

My Question or Issue

Hello, i wanted to ask how to get a refunded on my premium, i bought <snip - Moderator Edit> the three month version, yesterday i got Charged <snip - Moderator Edit>. I haven't used it since, is there any way i could get my money Back? 

[Raveesh7]

I don't want an individual subscription because im an student, im going to buy that pack soonly
So i need that money back as soon as possible

[Daniel276]

good day I would like to request a refund for spotify premium. I bought it by mistake. thanks for the reply

[9392239614]

I want my money back I want to change my account of Spotify on another mobile number so I want my money back intlo my orginal payment method 

• Plss help mee sir & mam 

[31sz4nm6vuuljpwvns53]

Please refund my 149 pesos because i already paid for last month 

[glorielle]

I need my refund, I tried multiple times to cancel my plan and move to student plan it kept failing

[Mike112]

Buenas noches, como puedo reembolsar mi dinero ?

[Rydererven]

My Spotify account auto paid my account for premium after the free trial, I removed my card already and I still haven't gotten a refund.

[Yordan]

Hi, @Rydererven,

Welcome to the Spotify Community!

Just to confirm, have you requested a refund by following the steps from the accepted solution above? If you already have and it's been more than a week, but you still haven't received it, I'd recommend reaching out to your bank for further assistance.

Hope this gets sorted out. We're just a post away if something else comes up 🙂

[Mendes5]

Minha conta do Spotify pagou  automaticamente eu queria pedir reembolso  por favor 

[Obbie]

recently tried the free three month subscription and cancelled the subscription the day I got it so I wouldn't have to make any payments, and now it charged me out of my card. I would like a refund.

[31z25dh77u7ulgdhukxe]

I recently tried the free trial subscription and cancelled the subscription and now it charged me out of my card. I would like a refund.