Type in your question below and we'll check to see what answers we can find...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
I am being charged for my free account. I was up till recently a premium member. I had to change my password and in this process it has made me a free member.
I have tried all the run around with sign out and sign in. I have even uninstalled and reinstalled the app. Please if someone knows how I can stop payments help me.