I have posted twice already with no response to my problem. After starting the Family Premium plan, my family members are not all able to use it, even after accepting the invitation. It is still showing that they are in the FREE subscription. I was billed on May 31 for Family Premium, but if it's not going to work, I want a refund. Also, it's really difficult to get ahold of the Spotify support team. I have had issues contacting you before, and I hope you will make this more of a priority in the future.