Changed from Premium to Family Premium
Samsung Galaxy A50
(iOS 10, Android Oreo, Windows 10)
My Question or Issue
I've been a Spotify user for 5 years with Premium subscription (4.99 EUR). Suddenly my subscription automatically changed to Family Premium (7.99 EUR) without my knowledge or even being notified. When I try to change it to my previous plan for 4.99 EUR it says that I'm not eligible for this plan. Now if I want to continue my subscription I have to pay the Family subscription which I don't want. This is really disappointing I've never had this issue before.
How can I get my Premium plan back to 4.99?