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Solved!! How do I buy more listening hours for audiobooks

We have a Premium Family Plan. My husband is trying to listen to an Audiobook but he got cut off because apparently there are only a certain number of hours per month you can listen? Other than the fact that this makes zero sense (WHY???) I am trying...

Regular

Markogden

Visitor

151840 Views

69 replies

10 likes

Premium for Family
  • 151840 Views
  • 69 replies
  • 10 likes

Solved!! Basic Individual plan vs any premium plan

What are the actual differences between the Basic Individual plan and the premium ones? Looks like it might be the access to the audiobooks, but spotify doesn't make it clear.

Casual Listener

mallegh

Casual Listener

97745 Views

89 replies

4 likes

  • 97745 Views
  • 89 replies
  • 4 likes

Superuser Contribution Problemas con spotify premium

Hola buenos días tengo problemas para reproducir mi música ya q no puedo adelantar ni atrasar mis canciones me dice q tengo q tener mi cuenta premium, y justo ayer me cambie a premium x q pague mi cuenta ojala y me puedan ayudar

Newbie

Hola buenos días tengo problemas para reproducir mi música ya q no puedo adelantar ni atrasar mis canciones me dice q tengo q tener mi cuenta premium, y justo ayer me cambie a premium x q pague mi cu...

Catalina1997

Newbie

3252 Views

2 replies

0 likes

  • 3252 Views
  • 2 replies
  • 0 likes

Superuser Contribution Subscribing to premium doesn't work for me

I live in the Philiipines where we have a promo of just 129 pesos that is valid for one month which is like 3 dollars or so and all i have to do (According to my friend who has subbed to this before) is to just text SP129 if you're using Globe Prepai...

Newbie

I live in the Philiipines where we have a promo of just 129 pesos that is valid for one month which is like 3 dollars or so and all i have to do (According to my friend who has subbed to this before)...

LenEquez

Newbie

606 Views

4 replies

0 likes

  • 606 Views
  • 4 replies
  • 0 likes

ME HICIERON EL COBRO Y AUN NO RECIBO MI CORREO

TENIA SPOTIFY FREE Y LA CAMBIE PARA SPOTIFY PREMIUM PARA UNIVERSITARIOS, ESTABA HACIENDO EL REGISTRO Y ME HICIERON EN COBRO ANTES DE QUE ME DIERAN UNA RESPUESTA O ME MANDARAN ALGUN CORREO, ES A HORA QUE NO HE RECIBIDO NINGUN CORREO PERO EL COBRO YA E...

Newbie

TENIA SPOTIFY FREE Y LA CAMBIE PARA SPOTIFY PREMIUM PARA UNIVERSITARIOS, ESTABA HACIENDO EL REGISTRO Y ME HICIERON EN COBRO ANTES DE QUE ME DIERAN UNA RESPUESTA O ME MANDARAN ALGUN CORREO, ES A HORA ...

208 Views

0 replies

0 likes

  • 208 Views
  • 0 replies
  • 0 likes

30 day free trial not working

When signing up to spotify I was given the option of choosing premium and getting a 30 day free trial and was sent to download the app. However, once I signed up I was only given a 7 day free trial. When I tried to change this by linking it to my pay...

Newbie

When signing up to spotify I was given the option of choosing premium and getting a 30 day free trial and was sent to download the app. However, once I signed up I was only given a 7 day fr...

220 Views

0 replies

0 likes

  • 220 Views
  • 0 replies
  • 0 likes

Ayuda para poder hacer el pago

No me acepta la tarjeta y solo me tira el mismo mensaje con diferentes tarjetas. Ayudaaa

Regular

No me acepta la tarjeta y solo me tira el mismo mensaje con diferentes tarjetas. Ayudaaa

Joseelyn_cs

Regular

609 Views

4 replies

0 likes

  • 609 Views
  • 4 replies
  • 0 likes

Superuser Contribution No puedo aceptar una invitacion de Plan Familiar Premiun

HolaMi hermana me ha enviado una invitacion de plan familiar e intentado aceptarla pero la pagina no me deja dice que he estado en 2 suscripciones en menos de 12 meses. Mi hermana y yo vivimos en la misma recidencia y todo.¿Qué puedo hacer? Saludos.

Casual Listener

Hola Mi hermana me ha enviado una invitacion de plan familiar e intentado aceptarla pero la pagina no me deja dice que he estado en 2 suscripciones en menos de 12 meses. Mi hermana y yo vivimos en l...

crischu

Casual Listener

5669 Views

6 replies

0 likes

  • 5669 Views
  • 6 replies
  • 0 likes

Superuser Contribution Premium for students

I haven’t started my University yet. I’m currently enrolled in a Japanese language school. Am I still eligible for the student discount?

Casual Listener

I haven’t started my University yet. I’m currently enrolled in a Japanese language school. Am I still eligible for the student discount?

FarhatAli-57

Casual Listener

837 Views

2 replies

0 likes

  • 837 Views
  • 2 replies
  • 0 likes

Superuser Contribution Cambio de plan

Hola Mi plan actual es premium y quiero acmbiar a familiar, sólo que la renovación me la cargaron apenas hace un par de días quiero saber si cambio ahora me aplicarán el cargo por los 2 planes o me harán el únicamente el cargo por la diferencia

Newbie

Hola  Mi plan actual es premium y quiero acmbiar a familiar, sólo que la renovación me la cargaron apenas hace un par de días quiero saber si cambio ahora me aplicarán el cargo por los 2 planes...

Aichel

Roadie

741 Views

1 replies

0 likes

  • 741 Views
  • 1 replies
  • 0 likes

Doble cobro, dos cargos.

Buenas noches. Sucede que al momento de intentar realizar mi suscripción al Premium para estudiantes. Me arrepentí y opté por Premium Familiar. Realice el proceso para familiar y todo fue perfecto. Pero luego me llego el cobro del estudiantil y luego...

Newbie

Buenas noches.   Sucede que al momento de intentar realizar mi suscripción al Premium para estudiantes. Me arrepentí y opté por Premium Familiar. Realice el proceso para familiar y todo fue ...

nohemi3089

Casual Listener

822 Views

2 replies

0 likes

  • 822 Views
  • 2 replies
  • 0 likes

Bezahlung per Dauerauftrag

Ich bin bald für 6 Monate im Ausland und würde gerne weiterhin einen Premiumaccount haben. Mir ist es aber nicht möglich monatlich die Rechnung zu bezahlen. Gibt es die Möglichkeit, dass Spotify das Geld automatisch von meinem Konto abzieht? Mometan ...

Newbie

Ich bin bald für 6 Monate im Ausland und würde gerne weiterhin einen Premiumaccount haben. Mir ist es aber nicht möglich monatlich die Rechnung zu bezahlen. Gibt es die Möglichkeit, dass Spotify das ...

Paddy_693

Newbie

3761 Views

2 replies

0 likes

  • 3761 Views
  • 2 replies
  • 0 likes

Superuser Contribution Verifying im a student

Im a student and it does not go through. I need help 

Newbie

Im a student and it does not go through. I need help  

Narelleperfect

Newbie

391 Views

2 replies

0 likes

  • 391 Views
  • 2 replies
  • 0 likes

Superuser Contribution Me cobraron 3 veces mi cervicio premium para universitarios y no me dieron el cervicio

Me cobraron 3 veces el cervicio y no me han dado el cervicio, ¿cómo puedo hacer para aclarar ese asunto y mínimo para recuperar mi dinero? ¿O para q me den el cervicio que ya me cobraron?

Casual Listener

Me cobraron 3 veces el cervicio y no me han dado el cervicio, ¿cómo puedo hacer para aclarar ese asunto y mínimo para recuperar mi dinero? ¿O para q me den el cervicio que ya me cobraron?

Aichel

Roadie

362 Views

1 replies

0 likes

  • 362 Views
  • 1 replies
  • 0 likes

Superuser Contribution Premium

So i just got premium and i logged out of my account and realised that i dont even know anything of my account. So i went to paypal and removed my card. Does that stop the payments?

Newbie

So i just got premium and i logged out of my account and realised that i dont even know anything of my account. So i went to paypal and removed my card. Does that stop the payments?

Aichel

Roadie

318 Views

1 replies

0 likes

  • 318 Views
  • 1 replies
  • 0 likes

Solved!! Blank page when managing family account

I have a premium subscription. I want to add a family member to the account but when I press the 'Go' button I am redirected to a blank page. How do I get help to fix this bug?

Casual Listener

I have a premium subscription. I want to add a family member to the account but when I press the 'Go' button I am redirected to a blank page. How do I get help to fix this bug?  

Darren1616

Casual Listener

1644 Views

7 replies

1 likes

  • 1644 Views
  • 7 replies
  • 1 likes

Hulu Unable to Verify

I keep trying to log into hulu through spotify with my dual subscription. It won't verify that it's my account.

Newbie

I keep trying to log into hulu through spotify with my dual subscription. It won't verify that it's my account.

241 Views

0 replies

0 likes

  • 241 Views
  • 0 replies
  • 0 likes

NECESITO CONTACTO PARA PUBLICIDAD EN SPOTIFY (ESPAÑA) I NEED A CONTAC TO INSERT ADS IN SPAIN SPOTIFY

Buenos días, Necesito un teléfono de contacto y correo eléctronico para contactar con un ejecutivo de cuentas para poder insertar anuncios en Spotify desde una agencia de comunicación. I need a phone number or email to talk about ads in Spotify.

Newbie

Buenos días,   Necesito un teléfono de contacto y correo eléctronico para contactar con un ejecutivo de cuentas para poder insertar anuncios en Spotify desde una agencia de comunicación. &nbs...

jhonny_kid

Newbie

653 Views

1 replies

1 likes

  • 653 Views
  • 1 replies
  • 1 likes

Superuser Contribution Student Spotify account

I signed up for spotify premium at the half price student rate at the freshers fair in first year. Looking back at my bank statements Spotify has charged the full undiscounted amount. Why has this happened without any forewarning as I am still a stud...

Newbie

I signed up for spotify premium at the half price student rate at the freshers fair in first year. Looking back at my bank statements Spotify has charged the full undiscounted amount. Why has th...

user-removed

Not applicable

232 Views

1 replies

0 likes

  • 232 Views
  • 1 replies
  • 0 likes

Superuser Contribution Me cobraron dos veces

Soy nueva en Spotify y quería mi Spotify Premium , empecé solicitando el paquete de universitario desde el celular y empecé el procedimiento para comprobar mis estudios. El caso es que mi pila murió y decidí hacerlo en web, esta vez elegí el plan de ...

Visitor

Soy nueva en Spotify y quería mi Spotify Premium , empecé solicitando el paquete de universitario desde el celular y empecé el procedimiento para comprobar mis estudios. El caso es que mi pila murió ...

user-removed

Not applicable

217 Views

1 replies

0 likes

  • 217 Views
  • 1 replies
  • 0 likes

Premium

Hi I had a boy on my Spotify saying to downgrade because the money didn’t come out of my bank account so I went onto the website and started a free trail it all went through I went back into my Spotify and it hasn’t gone back to premium it’s starting...

Newbie

Hi I had a boy on my Spotify saying to downgrade because the money didn’t come out of my bank account so I went onto the website and started a free trail it all went through I went back into my Spoti...

167 Views

0 replies

0 likes

  • 167 Views
  • 0 replies
  • 0 likes

Superuser Contribution Overcharged

Hello, I noticed that this month Spotify charged me £9.99 instead of £4.99, even though I have Spotify student premium. It has charged me £4.99 every month previous, and I would like a refund for the extra £5 I was charged this month. Thanks

Newbie

Hello,   I noticed that this month Spotify charged me £9.99 instead of £4.99, even though I have Spotify student premium. It has charged me £4.99 every month previous, and I would like a refun...

user-removed

Not applicable

333 Views

1 replies

0 likes

  • 333 Views
  • 1 replies
  • 0 likes