Solved!! Cancel subscription and get a refund
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
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- Newbie
- 144579 Views
- 99 replies
- 12 likes
- 144579 Views
- 99 replies
- 12 likes
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Forum Posts
Solved!! Duo/Family plan upgrade campaign issue
I am an existing Duo customer, and this evening I got an email from Spotify saying : “ Try Family for the next 2 months (at no extra cost) and go from 2 to 3 or more Premium accounts under one plan.”When I select to accept the offer and upgrade to Fa...
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- Visitor
- 16826 Views
- 27 replies
- 4 likes
- 16826 Views
- 27 replies
- 4 likes
ayuda para activar plan familiar
Holahe estado tratando de activar mi plan familiar premium, pero siempre me aparece un porblema con la tarjeta de credito, la cual ya verifique con el banco y esta bien, de hecho recien acbo de realizar compras y pagos con ella por internet.
- Hola he estado tratando de activar mi plan familiar premium, pero siempre me aparece un porblema con la tarjeta de credito, la cual ya verifique con el banco y esta bien, de hecho recien acbo de rea...
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- 231 Views
- 0 replies
- 0 likes
- 231 Views
- 0 replies
- 0 likes
Superuser Contribution Cobro indebido de Spotify
Hola tengo la suscripción gratis y me está llegando el cobro de la suscripción premiun a mi tarjeta de crédito osea de donde tomaron mis datos de mi tarjeta si en ningún momento yo se los proporcione, cancélenme el cobro por favor
- Hola tengo la suscripción gratis y me está llegando el cobro de la suscripción premiun a mi tarjeta de crédito osea de donde tomaron mis datos de mi tarjeta si en ningún momento yo se los proporcione...
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- Newbie
- 1071 Views
- 5 replies
- 0 likes
- 1071 Views
- 5 replies
- 0 likes
New account
Hi, my number is connected with an account that i don't use anymore, i have another account that i want to link with spotify but this is not possible annymore.Can you please link the new account on my premium?
- Hi, my number is connected with an account that i don't use anymore, i have another account that i want to link with spotify but this is not possible annymore. Can you please link the new account on...
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- 140 Views
- 0 replies
- 0 likes
- 140 Views
- 0 replies
- 0 likes
Subscription major issue
Hi, I’ve had a issues recently my account is subscribed to a free account and I’ve checked my bank recently and £9.99 has been coming out for Spotify premium but it’s not for my account I recently experienced fraud on my card so I blocked my details ...
- Hi, I’ve had a issues recently my account is subscribed to a free account and I’ve checked my bank recently and £9.99 has been coming out for Spotify premium but it’s not for my account I recently ex...
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- Spotify Star
- 157 Views
- 1 replies
- 0 likes
- 157 Views
- 1 replies
- 0 likes
Can’t add my daughter to Premium
When I send my daughter an invite from my premium account, she got the email welcoming her and giving her the invite code. When she clicks on accept invitation it takes her right to the payment details of my account. Can’t figure out why. Help!
- When I send my daughter an invite from my premium account, she got the email welcoming her and giving her the invite code. When she clicks on accept invitation it takes her right to the payment detai...
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- Spotify Star
- 169 Views
- 1 replies
- 0 likes
- 169 Views
- 1 replies
- 0 likes
Can get my songs on my new phone
I got a new phone and log in but all my songs have gone and playlist and now say I got a free account . But I pay for it.
- I got a new phone and log in but all my songs have gone and playlist and now say I got a free account . But I pay for it.
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- Spotify Star
- 194 Views
- 1 replies
- 0 likes
- 194 Views
- 1 replies
- 0 likes
never agree for the payment but charged me after the trail. i never used it please!
cant understand why an international company will do such thing. and i try to get a CS contact for the complain but nothing i can get apart from this "community"
- cant understand why an international company will do such thing. and i try to get a CS contact for the complain but nothing i can get apart from this "community"
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- Spotify Star
- 186 Views
- 1 replies
- 0 likes
- 186 Views
- 1 replies
- 0 likes
Getting charged but have no premium!
I have just realised that for months now (for as far back as I can go on my bank statements , I have been getting charged for a service I cancelled during the trial period and still shows as a "free" member on my account. How can I stop these payment...
- I have just realised that for months now (for as far back as I can go on my bank statements , I have been getting charged for a service I cancelled during the trial period and still shows as a "free"...
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- Not applicable
- 163 Views
- 1 replies
- 0 likes
- 163 Views
- 1 replies
- 0 likes
Premium fault
Hi, I started paying for a premium account which I've had for years, my brother and I have shared this account over two different devices, and has been working fine. recently however I accidentally deleted my Spotify app, so I just reinstalled it, no...
- Hi, I started paying for a premium account which I've had for years, my brother and I have shared this account over two different devices, and has been working fine. recently however I accid...
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- Music Fan
- 261 Views
- 3 replies
- 0 likes
- 261 Views
- 3 replies
- 0 likes
Getting charged but no premium?
I keep getting charged for a premium account (which i am willing to pay for) but everytime that I log in I am on free account, what is going wrong?
- I keep getting charged for a premium account (which i am willing to pay for) but everytime that I log in I am on free account, what is going wrong?
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- Music Fan
- 197 Views
- 1 replies
- 0 likes
- 197 Views
- 1 replies
- 0 likes
You keep charging us for spotify even when we have cancelled it .
How do I phone someone to sort this out? I am in New Zealand
- How do I phone someone to sort this out? I am in New Zealand
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- Music Fan
- 327 Views
- 2 replies
- 0 likes
- 327 Views
- 2 replies
- 0 likes
Upgrade page do not fully load with the payment form
I'm moved from Northern Cyprus (Spotify knows this location as the Turkey because of the de-facto government) to Azerbaijan. The end of my subscription, the Spotify Windows app says:"Your country does not match the one set in your profile. To continu...
- I'm moved from Northern Cyprus (Spotify knows this location as the Turkey because of the de-facto government) to Azerbaijan. The end of my subscription, the Spotify Windows app says: "Your coun...
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- Roadie
- 883 Views
- 7 replies
- 0 likes
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DesktopPaymentupgradeWeb Player
- 883 Views
- 7 replies
- 0 likes
premium
when i tried to cancel last month, it wouldent let me and on the website it s acting like i dont have premium anymore, and its asking me if want it. so now i am charged $20 when i wanted to cancel. And i thought i didnt have it anymore because i had ...
- when i tried to cancel last month, it wouldent let me and on the website it s acting like i dont have premium anymore, and its asking me if want it. so now i am charged $20 when i wanted to can...
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- 195 Views
- 0 replies
- 0 likes
- 195 Views
- 0 replies
- 0 likes
Autopay not working
I have been a member of Spotify Premium for years now. I have autopay which I've never had any issue with. All of a sudden I'm getting these warnings that my pay isn't going through and they're about to cancel my account. I checked my bill pay status...
- I have been a member of Spotify Premium for years now. I have autopay which I've never had any issue with. All of a sudden I'm getting these warnings that my pay isn't going through and t...
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- 597 Views
- 0 replies
- 0 likes
- 597 Views
- 0 replies
- 0 likes
Someone has used my student credentials to get half price premium
Someone else (I don't know how or who) has used my student credentials (Unidays account) to gain half price premium subscription on an account that is not mine. I only found out when I tried to activate the discount for myself - and Spotify told me m...
- Someone else (I don't know how or who) has used my student credentials (Unidays account) to gain half price premium subscription on an account that is not mine. I only found out when I tried to activ...
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- 816 Views
- 0 replies
- 0 likes
- 816 Views
- 0 replies
- 0 likes
cambiar de correo
Quiero enlazar un correo que ya tenia con una cuenta de spotify a mi nueva cuenta que es premium
- Quiero enlazar un correo que ya tenia con una cuenta de spotify a mi nueva cuenta que es premium
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- 172 Views
- 0 replies
- 0 likes
- 172 Views
- 0 replies
- 0 likes
HELP!
Will someone please help me? My mother signed up for an account accidently somehow months ago and is trying to cancel and stop the billing but its not letting her into her account. She doesnt have alot of money and cant get ahold of someone to cancel...
- Will someone please help me? My mother signed up for an account accidently somehow months ago and is trying to cancel and stop the billing but its not letting her into her account. She doesnt have al...
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- Community Legend
- 181 Views
- 1 replies
- 0 likes
- 181 Views
- 1 replies
- 0 likes
Spotify Student
So, I renewed my student discount back in September or August and now for October my account has been charged $10 for the regular premium and I have lost my Hulu linkage that comes with the student discount due to Spotify saying my student account wa...
- So, I renewed my student discount back in September or August and now for October my account has been charged $10 for the regular premium and I have lost my Hulu linkage that comes with the student d...
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- Community Legend
- 251 Views
- 1 replies
- 0 likes
- 251 Views
- 1 replies
- 0 likes
I have to pay for the service twice?
Hi Community! I have a question... Please! Need some help! I suscribed my account to premium yesterday and today I decide to change it to a familiar premium account to share it with my parents and siblings, the question I have is... Do I have to pay ...
- Hi Community! I have a question... Please! Need some help! I suscribed my account to premium yesterday and today I decide to change it to a familiar premium account to share it with my parents...
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- Community Legend
- 196 Views
- 1 replies
- 0 likes
- 196 Views
- 1 replies
- 0 likes
living outside my country,logged with FB..changed phone..charged twice! help
Hi everybody,I used to have only one spotify premium..I was signed with facebook.. changed the phone, spotify blocked me!Had to subscribe a new account, and now I have been charged twice! I need assistance.. I m looking for telephone nr or emails.. b...
- Hi everybody,I used to have only one spotify premium..I was signed with facebook.. changed the phone, spotify blocked me!Had to subscribe a new account, and now I have been charged twice! I need assi...
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- 115 Views
- 0 replies
- 0 likes
- 115 Views
- 0 replies
- 0 likes