Solved!! Cancel subscription and get a refund
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
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- Visitor
- 116134 Views
- 73 replies
- 10 likes
- 116134 Views
- 73 replies
- 10 likes
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Forum Posts
Solved!! Duo/Family plan upgrade campaign issue
I am an existing Duo customer, and this evening I got an email from Spotify saying : “ Try Family for the next 2 months (at no extra cost) and go from 2 to 3 or more Premium accounts under one plan.”When I select to accept the offer and upgrade to Fa...
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- Visitor
- 14051 Views
- 27 replies
- 2 likes
- 14051 Views
- 27 replies
- 2 likes
Re: Double Charged
Hi i just signed up for the student discount and i was charged two transactions of $5.04 and $10.09. I dont know why I was charged for the regular premium price also if i have the student discount and i was already charged the student price.
- Hi i just signed up for the student discount and i was charged two transactions of $5.04 and $10.09. I dont know why I was charged for the regular premium price also if i ha...
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- 137 Views
- 0 replies
- 0 likes
- 137 Views
- 0 replies
- 0 likes
premium not working
i entered the information to sign up for premium and now it says I have to re-enter it because I don't have unlimited skips
- i entered the information to sign up for premium and now it says I have to re-enter it because I don't have unlimited skips
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- Community Legend
- 164 Views
- 1 replies
- 0 likes
- 164 Views
- 1 replies
- 0 likes
Subscibes to premium but not getting premium services
I have subscribed to premium but I am not able to use the premium services any idea what's going on?
- I have subscribed to premium but I am not able to use the premium services any idea what's going on?
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- Community Legend
- 174 Views
- 1 replies
- 0 likes
- 174 Views
- 1 replies
- 0 likes
Premium subscription
Hello, under account it says premium, although when I want to shuffle my songs it says I can't use this feauture since I am not a premium member. What do I do?
- Hello, under account it says premium, although when I want to shuffle my songs it says I can't use this feauture since I am not a premium member. What do I do?
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- Community Legend
- 159 Views
- 1 replies
- 0 likes
- 159 Views
- 1 replies
- 0 likes
Paymement
Quiero saber si me cobran cuando apenas me suscribí pero lo cancelé de una?
- Quiero saber si me cobran cuando apenas me suscribí pero lo cancelé de una?
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- 132 Views
- 0 replies
- 0 likes
- 132 Views
- 0 replies
- 0 likes
Student discount
Hi guys,I have a problem with redeeming the student discount using my Unidays student account. I had an account on Spotify that was linked to my unidays account but now I have deleted the old spotify account and have opened a new one. The problem is ...
- Hi guys, I have a problem with redeeming the student discount using my Unidays student account. I had an account on Spotify that was linked to my unidays account but now I have deleted the old spoti...
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- 140 Views
- 0 replies
- 0 likes
- 140 Views
- 0 replies
- 0 likes
premium not working
Hi,I've upgraded my Spotify to premium but when I go to use the unlimited skips it says I can't do it ... same with shuffling it , it says I can't do it ... my account says it's premium when I log in ... please fix this problem
- Hi, I've upgraded my Spotify to premium but when I go to use the unlimited skips it says I can't do it ... same with shuffling it , it says I can't do it ... my account says it's premium when I lo...
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- Newbie
- 172 Views
- 1 replies
- 1 likes
- 172 Views
- 1 replies
- 1 likes
Help I am being robbed my Spotify
Spotify have taking lots of money from my account. What do I do no one to contact?
- Spotify have taking lots of money from my account. What do I do no one to contact?
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- Roadie
- 222 Views
- 1 replies
- 0 likes
- 222 Views
- 1 replies
- 0 likes
Change date payment...
I don't understand something.... I have a premium subscription that every 2th of moth have to pay....Today I upgrade to familiar premium, and the date of my billing change to 27 of current moth, how I can maintain the same date that I have before? I ...
- I don't understand something.... I have a premium subscription that every 2th of moth have to pay.... Today I upgrade to familiar premium, and the date of my billing change to 27 of current moth, ho...
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- Roadie
- 278 Views
- 1 replies
- 0 likes
- 278 Views
- 1 replies
- 0 likes
Superuser Contribution Actualización de datos
Hola !! Hace ya unos días me venía andando mal Spotify. Me saltaba canciones, las pasaba sin que yo lo hago o se paraban solas. Como ya me había pasado otras veces lo deje pasar.Hace unas horas me llego un mail que decía que debían actualizarse datos...
- Hola !! Hace ya unos días me venía andando mal Spotify. Me saltaba canciones, las pasaba sin que yo lo hago o se paraban solas. Como ya me había pasado otras veces lo deje pasar. Hace unas horas m...
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- Regular
- 420 Views
- 3 replies
- 0 likes
- 420 Views
- 3 replies
- 0 likes
Mauvaise durée d'essai gratuit
Bonjour,Suite à une annonce j'ai souscrit à un abonnement. Ce dernier est censé être précédé d'une période d'essai de 60 jours. Cependant, après entrée des mes coordonnées PayPal, le message de confirmation stipule que mon abonnement prend fin dans 3...
- Bonjour, Suite à une annonce j'ai souscrit à un abonnement. Ce dernier est censé être précédé d'une période d'essai de 60 jours. Cependant, après entrée des mes coordonnées PayPal, le message de c...
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- 120 Views
- 0 replies
- 0 likes
- 120 Views
- 0 replies
- 0 likes
Have premium but not all the features
I recently renewed my premium after a couple days of not having it. I can choose whatever song I want and there are no ads, but It still only plays on shuffle (don't have shuffle on) and I can't skip to a previous song, also I can't adjust where in a...
- I recently renewed my premium after a couple days of not having it. I can choose whatever song I want and there are no ads, but It still only plays on shuffle (don't have shuffle on) and I can't skip...
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- Casual Listener
- 152 Views
- 1 replies
- 0 likes
- 152 Views
- 1 replies
- 0 likes
Unsubscribing seconds after I upgraded
I just subscribed to the 1 month free trial of Spotify premium and within seconds of receiving the text saying I'm subscribed a second text comes through saying I'm unsubscribed
- I just subscribed to the 1 month free trial of Spotify premium and within seconds of receiving the text saying I'm subscribed a second text comes through saying I'm unsubscribed
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- 111 Views
- 0 replies
- 0 likes
- 111 Views
- 0 replies
- 0 likes
Can't skip "endless" with premium
I bought a 10€ Spotify Gift card and activated it. Normally everything works but this time I'm not able to skip and there is a window, which asks if I'm interested in spotify premium. I can choose songs and there are downloaded. The only problem is t...
- I bought a 10€ Spotify Gift card and activated it. Normally everything works but this time I'm not able to skip and there is a window, which asks if I'm interested in spotify premium. I can choose so...
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- Spotify Star
- 173 Views
- 1 replies
- 0 likes
- 173 Views
- 1 replies
- 0 likes
Premium problem
HiI bought a 10 euros prepaid card and I have actived it on my account but it's been one day and it still say that my account is not premium but when I go on my account on the website it says that I'm premium
- Hi I bought a 10 euros prepaid card and I have actived it on my account but it's been one day and it still say that my account is not premium but when I go on my account on the website it says tha...
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- Community Legend
- 147 Views
- 1 replies
- 0 likes
- 147 Views
- 1 replies
- 0 likes
Disattivare spotify pro
Ho attivato per errore la prova gratuita di 7 giorni di Spotify pro, ma non mi interessa. Come posso bloccarla? Non voglio nessun abbonamento. Grazie
- Ho attivato per errore la prova gratuita di 7 giorni di Spotify pro, ma non mi interessa. Come posso bloccarla? Non voglio nessun abbonamento. Grazie
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- 210 Views
- 0 replies
- 0 likes
- 210 Views
- 0 replies
- 0 likes
Taking money after cancelling premium
Hi Spotify, extremely unhappy with your costumer service methods as I have been trying to contact with no response anywhere.I cancelled my premium 2 months ago an have been charged since, I would like to know how to get a refund from you and to make ...
- Hi Spotify, extremely unhappy with your costumer service methods as I have been trying to contact with no response anywhere. I cancelled my premium 2 months ago an have been charged since, I would l...
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- Spotify Star
- 1062 Views
- 1 replies
- 0 likes
- 1062 Views
- 1 replies
- 0 likes
Fraud charges on my account
I have a 9.99 charge from Spotify and a 19.99 dollar charge from Tidal Music which seems to be associated with Spotify. I don't have a subscription with either one of these and don't want one. Spotify and Tidal music don't have a number to call eithe...
- I have a 9.99 charge from Spotify and a 19.99 dollar charge from Tidal Music which seems to be associated with Spotify. I don't have a subscription with either one of these and don't want one. Spotif...
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- Spotify Star
- 241 Views
- 1 replies
- 0 likes
- 241 Views
- 1 replies
- 0 likes
Paid for premium but cant use the features
So I paid for premium yesterday, and I can download music, but I cant use any of the other features? Ive tried signing in and out, but I havent had any luck, please help me.
- So I paid for premium yesterday, and I can download music, but I cant use any of the other features? Ive tried signing in and out, but I havent had any luck, please help me.
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- Spotify Star
- 187 Views
- 1 replies
- 0 likes
- 187 Views
- 1 replies
- 0 likes
Solved!! Spotify still free even after paying for premium
Hello! I recently payed for a premium account for spotify. After paying, it shows that my account is premium but it still has the features for a free account. Can anyone help me? Thanks!
- Hello! I recently payed for a premium account for spotify. After paying, it shows that my account is premium but it still has the features for a free account. Can anyone help me? Thanks!
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- Spotify Star
- 296 Views
- 1 replies
- 0 likes
- 296 Views
- 1 replies
- 0 likes