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Hi Spotify, Recently, on Apr 02, 2025, I got a mail from you with subject "Important information about Premium Mini"saying that "We’re reaching out to let you know that as of April 2nd, 2025, we are no longer offering the ability to purchase the Prem...
Visitor
69067 Views
18 replies
94 likes
We have a Premium Family Plan. My husband is trying to listen to an Audiobook but he got cut off because apparently there are only a certain number of hours per month you can listen? Other than the fact that this makes zero sense (WHY???) I am trying...
Visitor
133597 Views
69 replies
10 likes
What are the actual differences between the Basic Individual plan and the premium ones? Looks like it might be the access to the audiobooks, but spotify doesn't make it clear.
Casual Listener
70540 Views
89 replies
4 likes
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
Newbie
253971 Views
156 replies
13 likes
I have Spotify on my ps4 which seems to be premium yet when login on phone with same email address as ps4, seems to load an old Spotify free account. Any solutions?
I have Spotify on my ps4 which seems to be premium yet when login on phone with same email address as ps4, seems to load an old Spotify free account. Any solutions?
132 Views
0 replies
0 likes
I can not create an account in Spotify Premium Family, how do I register? Help me!
I can not create an account in Spotify Premium Family, how do I register? Help me!
147 Views
0 replies
0 likes
I filled in my debit card info and proceeded to sign up for a student premium, I abborted halfway because I didn't have the documents to prove I'm a student. So I never compleeted signing up- but the funds to pay for the subscription have been taken ...
I filled in my debit card info and proceeded to sign up for a student premium, I abborted halfway because I didn't have the documents to prove I'm a student. So I never compleeted signing up- but the...
Casual Listener
253 Views
2 replies
0 likes
Hi. If possibile i'd like to deactivate premium and also have the refund of 10€ of this month.
Hi. If possibile i'd like to deactivate premium and also have the refund of 10€ of this month.
Spotify Star
175 Views
1 replies
0 likes
Quiero saber si puedo pagar con tarjeta debito Spotify en argentina o solo tarjeta de crédito
Quiero saber si puedo pagar con tarjeta debito Spotify en argentina o solo tarjeta de crédito
Roadie
237 Views
1 replies
0 likes
No pasa mi pago premium cuando ingresó mi número de tarjeta
No pasa mi pago premium cuando ingresó mi número de tarjeta
Roadie
186 Views
1 replies
0 likes
I'm trying to change the credit to which my account will be billed. I get to the correct screens and all, but the screen freezes up and says info is loading and to wait...and wait ... and wait. I'm on the right page per the directions--the site just ...
I'm trying to change the credit to which my account will be billed. I get to the correct screens and all, but the screen freezes up and says info is loading and to wait...and wait ... and wait. I'm o...
Roadie
182 Views
1 replies
0 likes
I received a message from Spotify that says they were unable to get my payment. I tried an another card and it said that payment was succesful. My icloud account tells me that I can use it till 21/09 but Spotify kept sending me messages and now I am ...
I received a message from Spotify that says they were unable to get my payment. I tried an another card and it said that payment was succesful. My icloud account tells me that I can use it till ...
Roadie
290 Views
1 replies
0 likes
Dear all, I have a premium family subscription with my wife and three daughters. Right now I am unable to (re)activate a new member (daughter nr. 3). When I invite her a standard mail is sent ot her e-mail account with an invitation code and a reques...
Dear all, I have a premium family subscription with my wife and three daughters. Right now I am unable to (re)activate a new member (daughter nr. 3). When I invite her a standard mail is sent ot her ...
Newbie
270 Views
1 replies
0 likes
Hi, I can't 't get my subscription renewed . I have Got the same Message fir two days : some bad day aso... Have tried with several cards, snd my card provider days everything with my card is ok! Please , help!
Hi, I can't 't get my subscription renewed . I have Got the same Message fir two days : some bad day aso... Have tried with several cards, snd my card provider days everything with my card is ...
Roadie
190 Views
1 replies
0 likes
What would be the cause of this? I go to Tulsa Community College, it is on the list of colleges Spotify has a discount for, but whenever I put my information in it says it cannot verify that I am student there.
What would be the cause of this? I go to Tulsa Community College, it is on the list of colleges Spotify has a discount for, but whenever I put my information in it says it cannot verify that I am stu...
Not applicable
250 Views
1 replies
0 likes
I was already paying for Spotify Premium every month, but I recently got a new phone and the contract included free Spotify Premium for 2 years. I have now cancelled the one I was paying for but I can't launch the new account on my phone now because ...
I was already paying for Spotify Premium every month, but I recently got a new phone and the contract included free Spotify Premium for 2 years. I have now cancelled the one I was paying for but I ca...
Roadie
208 Views
1 replies
0 likes
I lost my debit card and have been trying to enter a new one to renew my subscription for the month. I keep getting an error message. It says my company is having problems, but I tried cards from two different banks. I would love to peak to a represe...
I lost my debit card and have been trying to enter a new one to renew my subscription for the month. I keep getting an error message. It says my company is having problems, but I tried cards from two...
Roadie
222 Views
1 replies
1 likes
Moramos todos no mesmo endereço, mas o Spotify esta dizendo que não! Preciso de ajuda!
Moramos todos no mesmo endereço, mas o Spotify esta dizendo que não! Preciso de ajuda!
Not applicable
251 Views
1 replies
0 likes
Yo suscribi 3 cuentas con mi tarjeta de debito, pero ahora quiero darle de baja a una de esas de la cual no se sabe la contraseña, la persona q usaba esa cuenta afirma que se olvido y no hay forma de acceder a su cuenta para darle de baja, que puedo ...
Yo suscribi 3 cuentas con mi tarjeta de debito, pero ahora quiero darle de baja a una de esas de la cual no se sabe la contraseña, la persona q usaba esa cuenta afirma que se olvido y no hay forma de...
Not applicable
199 Views
1 replies
0 likes
Hello all. Paying for premium and getting rather confused. I download a few albums and playlists by selecting the download option. I am using the Spotify app on a Samsung s7. Once downloaded a green down arrow shows against the song. But. Only some s...
Hello all. Paying for premium and getting rather confused. I download a few albums and playlists by selecting the download option. I am using the Spotify app on a Samsung s7. ...
Casual Listener
400 Views
1 replies
0 likes
Realizei o pagamento da promoção de 3 meses por 1,99 ao fim da operação apareceu não conectado. Agora não aparece mais essa opção de valor para mim. Quando inseri os dados coloquei o número de outro telefone celular que tenho e nesse número não tenho...
Realizei o pagamento da promoção de 3 meses por 1,99 ao fim da operação apareceu não conectado. Agora não aparece mais essa opção de valor para mim. Quando inseri os dados coloquei o número de outro ...
Spotify Star
1127 Views
11 replies
0 likes
That's right. But only because I get 6 months for free with my phone provider. But I can only do so if I change my account to "free". Is there anyone who could assist me in this? Edit: The 6 month bonus deal expires in 9 days. And my premium ends on ...
That's right. But only because I get 6 months for free with my phone provider. But I can only do so if I change my account to "free". Is there anyone who could assist me in this? Edit...
Spotify Star
435 Views
1 replies
0 likes
Hey im beeing charge for premium every month but when im logging in i just have the free version?? What to do?
Hey😊 im beeing charge for premium every month but when im logging in i just have the free version?? What to do?😣
Casual Listener
248 Views
2 replies
0 likes
Buen dia; Necesito saber como cambiar mi pago de tarjeta de credito a tarjeta debito, es urgente pues no quiero que desactiven mi cuenta.
Buen dia; Necesito saber como cambiar mi pago de tarjeta de credito a tarjeta debito, es urgente pues no quiero que desactiven mi cuenta.
Not applicable
182 Views
1 replies
0 likes
