Solved!! Cancel subscription and get a refund
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
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- Visitor
- 167554 Views
- 110 replies
- 12 likes
- 167554 Views
- 110 replies
- 12 likes
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Forum Posts
Solved!! Duo/Family plan upgrade campaign issue
I am an existing Duo customer, and this evening I got an email from Spotify saying : “ Try Family for the next 2 months (at no extra cost) and go from 2 to 3 or more Premium accounts under one plan.”When I select to accept the offer and upgrade to Fa...
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- Visitor
- 18661 Views
- 27 replies
- 4 likes
- 18661 Views
- 27 replies
- 4 likes
Premium account
How can I cancel my premium subscription
- How can I cancel my premium subscription
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- Spotify Star
- 187 Views
- 1 replies
- 0 likes
- 187 Views
- 1 replies
- 0 likes
Can I purchase Spotify Premium with Bank debit card?
Hi I was just wondering if I could buy spotify premium with a bank debit card. Its not a visa or a known credit card. But there is always money in the account. Or will I have to use a credit card? Thanks a bunch!
- Hi I was just wondering if I could buy spotify premium with a bank debit card. Its not a visa or a known credit card. But there is always money in the account. Or will I have to use a credit card? Th...
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- Spotify Star
- 288 Views
- 1 replies
- 0 likes
- 288 Views
- 1 replies
- 0 likes
Cancel my payment asap!
All i needed was two days till i get paid you guys are going to cause a 35$ overdraft fee please help me by cancelling this payment
- All i needed was two days till i get paid you guys are going to cause a 35$ overdraft fee please help me by cancelling this payment
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- Spotify Star
- 182 Views
- 1 replies
- 0 likes
- 182 Views
- 1 replies
- 0 likes
Payment not possible using iTunes
Hey everyone,I have a huge problem and need help! So my subscription to Spotify premium ended a week ago and before that I always paid the subscription via iTunes. So after it ended because I didn't have enough credit, I bought some new iTunes gift c...
- Hey everyone, I have a huge problem and need help! So my subscription to Spotify premium ended a week ago and before that I always paid the subscription via iTunes. So after it ended because I didn'...
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- Spotify Star
- 185 Views
- 1 replies
- 0 likes
- 185 Views
- 1 replies
- 0 likes
I paid my premium subscription under student offer twice,but still I am not able to listen songs.
I have paid premium subscription yesterday under student offer and unknowingly I have paid twice still unable to play the songs. Also I want my payment back as I have done twice.pleade do the needful.
- I have paid premium subscription yesterday under student offer and unknowingly I have paid twice still unable to play the songs. Also I want my payment back as I have done twice.pleade do the needful.
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- 136 Views
- 0 replies
- 0 likes
- 136 Views
- 0 replies
- 0 likes
Superuser Contribution Payment being taken twice
Hi,I originally signed up to premium through my phone bill! So every month I had the £9.99 charged to my phone bill! Then suddenly for July it wasn't on my phone bill and then Spotify notified me I hadn't paid and to make payment which I did do with ...
- Hi, I originally signed up to premium through my phone bill! So every month I had the £9.99 charged to my phone bill! Then suddenly for July it wasn't on my phone bill and then Spotify notified me I...
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- Casual Listener
- 189 Views
- 2 replies
- 0 likes
- 189 Views
- 2 replies
- 0 likes
Superuser Contribution Wrong offer
So I checked my email and i noticed two different offers. Just wanted to point it out.
- So I checked my email and i noticed two different offers. Just wanted to point it out.
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- Casual Listener
- 248 Views
- 2 replies
- 0 likes
- 248 Views
- 2 replies
- 0 likes
Error de tarjeta - Premiun
Hola hace poco mi tarjeta visa caduco y me enviaron una nueva, cuando intento actualizar los datos de mi tarjeta me sale un error, ya tambien intente cancelando la membresia premiun y volviendo a cargar los datos de la tarjeta nueva pero el error per...
- Hola hace poco mi tarjeta visa caduco y me enviaron una nueva, cuando intento actualizar los datos de mi tarjeta me sale un error, ya tambien intente cancelando la membresia premiun y volviendo a car...
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- Newbie
- 178 Views
- 1 replies
- 0 likes
- 178 Views
- 1 replies
- 0 likes
Payment for premium wont load after my billing information changed
When the site loads to pay for Spotify premium the diaglgue box wont stop loading to enter my billing information. Im not sure how to change it eitherThanks
- When the site loads to pay for Spotify premium the diaglgue box wont stop loading to enter my billing information. Im not sure how to change it either Thanks
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- 107 Views
- 0 replies
- 0 likes
- 107 Views
- 0 replies
- 0 likes
Buenas tardes
Me están cobrando 2 veces el Spotify, pero solo tengo una cuenta, cuando consulto los pagos si me aparecen correctamente. cómo puedo investigar la otra cuenta x la cual me cobran? Hace un mes cancele x lo mismo y m sigue llegando el cobro. Ya inicie ...
- Me están cobrando 2 veces el Spotify, pero solo tengo una cuenta, cuando consulto los pagos si me aparecen correctamente. cómo puedo investigar la otra cuenta x la cual me cobran? Hace un mes cancele...
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- Community Legend
- 342 Views
- 6 replies
- 0 likes
- 342 Views
- 6 replies
- 0 likes
Solved!! Premium features not working
I upgraded to premium, but the features are not working on my Android phone. When I try to queue a track or peek at the next track it tells me 'I have discovered a premium feature'.I tried logging out and back in, using my Spotify username and passwo...
- I upgraded to premium, but the features are not working on my Android phone. When I try to queue a track or peek at the next track it tells me 'I have discovered a premium feature'. I tried logging ...
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- Casual Listener
- 417 Views
- 2 replies
- 0 likes
- 417 Views
- 2 replies
- 0 likes
Unable to updated my payment information
Hey, I need to update my CC information, though my account is getting on student verification. Please help!
- Hey, I need to update my CC information, though my account is getting on student verification. Please help!
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- 119 Views
- 0 replies
- 0 likes
- 119 Views
- 0 replies
- 0 likes
I paid for 3 free months!
I bought Spotify premium for .99€ in may while they were running a promotion. I just checked my bank account & it shows that 10$ were taken from my account.. no email was sent or anything.. Can I have my money back??
- I bought Spotify premium for .99€ in may while they were running a promotion. I just checked my bank account & it shows that 10$ were taken from my account.. no email was sent or anything.. Can I...
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- 133 Views
- 0 replies
- 0 likes
- 133 Views
- 0 replies
- 0 likes
Superuser Contribution Problem with my subscription
I've been using Spotify for about 2 years now and I love it but just recently I had to switch banks and when I went to update my card info for premium it's been giving me problems since. It says my account is premium and it took the payment from my c...
- I've been using Spotify for about 2 years now and I love it but just recently I had to switch banks and when I went to update my card info for premium it's been giving me problems since. It says my a...
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- Newbie
- 213 Views
- 2 replies
- 0 likes
- 213 Views
- 2 replies
- 0 likes
Subscription renewal
I'm trying to update my payment details for my premium account. I'm being charged $9.99/month but it keeps trying to renew me as a student and says it can't confirm me, even tho I'm not on a student account anymore. I just want to update my credit ca...
- I'm trying to update my payment details for my premium account. I'm being charged $9.99/month but it keeps trying to renew me as a student and says it can't confirm me, even tho I'm not on a student ...
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- Newbie
- 212 Views
- 1 replies
- 0 likes
- 212 Views
- 1 replies
- 0 likes
Solved!!Superuser Contribution Can't upgrade to Spotify Premium
Hi, I want to upgrade to Spotify Premium but it won't allow me to. Once I enter my payment information and press Continue, I get the following message: Unfortunately we haven't launched in this country yet. You need to use a card issued in a Spotify ...
- Hi, I want to upgrade to Spotify Premium but it won't allow me to. Once I enter my payment information and press Continue, I get the following message: Unfortunately we haven't lau...
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- Casual Listener
- 518 Views
- 2 replies
- 0 likes
- 518 Views
- 2 replies
- 0 likes
Superuser Contribution Premium
I dont have premium acces but i am premium.
- I dont have premium acces but i am premium.
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- Roadie
- 239 Views
- 1 replies
- 0 likes
- 239 Views
- 1 replies
- 0 likes
Superuser Contribution Payment Error Student subscription - debit mastercard
Dear spotify/reader, I keep having troubles ordering a spotify student premium subscription. Over the past few days i keep getting the message that my bank or card are not responding/functioning/?. The debit master card works everywhere else where i ...
- Dear spotify/reader, I keep having troubles ordering a spotify student premium subscription. Over the past few days i keep getting the message that my bank or card are not responding/functio...
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- Roadie
- 526 Views
- 1 replies
- 0 likes
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Debit CardNetherlandspayment optionsPayment ProblemsStudent
- 526 Views
- 1 replies
- 0 likes
Solved!!Superuser Contribution Spotify take two payment
First of all my english very bad im sory about this but i need help im a student and im new premium member of spotify. I look last operations my credit card and i saw two payment and i check my spotify account they are write your account 1mount premi...
- First of all my english very bad im sory about this but i need help im a student and im new premium member of spotify. I look last operations my credit card and i saw two payment and i check my spoti...
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- Roadie
- 329 Views
- 1 replies
- 0 likes
- 329 Views
- 1 replies
- 0 likes
Superuser Contribution Being Overcharged for student discount
When I signed up for spotify premium, I agreed to paying $4.99 a month with my student discount. Now I've been charged $10.81. Huh, funny, I don't remember agreeing to that. Would love to hear from a Spotify rep. since you guys don't want people phon...
- When I signed up for spotify premium, I agreed to paying $4.99 a month with my student discount. Now I've been charged $10.81. Huh, funny, I don't remember agreeing to that. Would love...
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- Roadie
- 218 Views
- 1 replies
- 0 likes
- 218 Views
- 1 replies
- 0 likes