Solved!! Cancel subscription and get a refund
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
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- Casual Listener
- 106809 Views
- 70 replies
- 9 likes
- 106809 Views
- 70 replies
- 9 likes
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Forum Posts
Solved!! Duo/Family plan upgrade campaign issue
I am an existing Duo customer, and this evening I got an email from Spotify saying : “ Try Family for the next 2 months (at no extra cost) and go from 2 to 3 or more Premium accounts under one plan.”When I select to accept the offer and upgrade to Fa...
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- Visitor
- 13185 Views
- 24 replies
- 2 likes
- 13185 Views
- 24 replies
- 2 likes
Why am i being billed monthly?
My account is not premium, so there is no way to try and cancel a subscription however I am getting billed monthly.
- My account is not premium, so there is no way to try and cancel a subscription however I am getting billed monthly.
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- Community Legend
- 209 Views
- 1 replies
- 0 likes
- 209 Views
- 1 replies
- 0 likes
Superuser Contribution Account won't update to premium after I paid
My account payment didn't go through and reverted to FREE. I have since paid but account hasn't updated to PREMIUM.I have tried logging out and back in.I have tried deleting app and reinstalling.I have contacted Apple and they redirected me to Spotif...
- My account payment didn't go through and reverted to FREE. I have since paid but account hasn't updated to PREMIUM. I have tried logging out and back in. I have tried deleting app and reinstalling....
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- Not applicable
- 6037 Views
- 2 replies
- 0 likes
- 6037 Views
- 2 replies
- 0 likes
Superuser Contribution Trouble with my premium account
Two days ago I started my premium account it still isn't working. Please any suggestion
- Two days ago I started my premium account it still isn't working. Please any suggestion
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- Newbie
- 280 Views
- 2 replies
- 0 likes
- 280 Views
- 2 replies
- 0 likes
Failed Payment - Changed Details - Failed Payment Again - But Card Charged
Hello! If anyone is able to help I would greatly appreciate it. A few days ago, I received an email that my payment failed. While I was initially surprised, I remembered that I had canceled that particular card and gotten a new one. So, I went online...
- Hello! If anyone is able to help I would greatly appreciate it. A few days ago, I received an email that my payment failed. While I was initially surprised, I remembered that I had canceled ...
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- 132 Views
- 0 replies
- 0 likes
- 132 Views
- 0 replies
- 0 likes
Superuser Contribution No me acepta la tarjeta
Tengo una queja muy severa con spotify este mes de la nada me aparecio que actualice mis datos y en verdad no se por que , por que tendria que actualizarlos si siempre pago con la tarjeta que tengo y la verdad espero la pronta solucion por que ya no ...
- Tengo una queja muy severa con spotify este mes de la nada me aparecio que actualice mis datos y en verdad no se por que , por que tendria que actualizarlos si siempre pago con la tarjeta que tengo y...
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- Roadie
- 175 Views
- 1 replies
- 0 likes
- 175 Views
- 1 replies
- 0 likes
Superuser Contribution Lost my premium account
I recently brought my phone in for repairs.I had gotten premium for 9.99 for three months about a month ago.Now its asking me to pay 9.99 a month and i cant listen to my music off lineMitchell
- I recently brought my phone in for repairs. I had gotten premium for 9.99 for three months about a month ago. Now its asking me to pay 9.99 a month and i cant listen to my music off line Mitchell
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- Roadie
- 157 Views
- 1 replies
- 0 likes
- 157 Views
- 1 replies
- 0 likes
Superuser Contribution Premium subscription not recognised
HiI have had a premium account for 2 years; paying monthly. Trying to add a device to my account and I'm being told to buy premium as the website says I only have Spotify free. Asking me to register and pay even though I already have! Help?! Thanks
- Hi I have had a premium account for 2 years; paying monthly. Trying to add a device to my account and I'm being told to buy premium as the website says I only have Spotify free. Asking me to registe...
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- Roadie
- 164 Views
- 1 replies
- 0 likes
- 164 Views
- 1 replies
- 0 likes
Superuser Contribution Me han cancelado mi cuenta Familiar
Hola, Estaba subscrita junto a mi compañera de piso a su Spotify desde hace unos meses y hace unas semanas me cancelaron mi cuenta alegando que yo no vivía en la misma casa. Mi amiga volvió a enviarme una invitación y Spotify le deniega la invitación...
- Hola, Estaba subscrita junto a mi compañera de piso a su Spotify desde hace unos meses y hace unas semanas me cancelaron mi cuenta alegando que yo no vivía en la misma casa. Mi amiga volvió ...
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- Roadie
- 203 Views
- 1 replies
- 0 likes
- 203 Views
- 1 replies
- 0 likes
Explicit button
I just paid for my family premium and I can't use my shuffle, repeat, and go back button!!
- I just paid for my family premium and I can't use my shuffle, repeat, and go back button!!
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- 119 Views
- 0 replies
- 0 likes
- 119 Views
- 0 replies
- 0 likes
Superuser Contribution Premium does not work
I paid for premium, the money was deducted from my card, i dont have adds anymore, but the otger features do not work. at all.
- I paid for premium, the money was deducted from my card, i dont have adds anymore, but the otger features do not work. at all.
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- Roadie
- 162 Views
- 1 replies
- 0 likes
- 162 Views
- 1 replies
- 0 likes
Superuser Contribution Cancel a account with credit card
I had added my credit card on my ex boyfriend account, now he change his password and I don't know how to cancel his account on my credit card!!! Help!!! I already added my credit card on my account today hahaBut I don't wanna pay to him!!What I do?
- I had added my credit card on my ex boyfriend account, now he change his password and I don't know how to cancel his account on my credit card!!! Help!!! I already added my credit card on my account ...
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- Roadie
- 289 Views
- 1 replies
- 0 likes
- 289 Views
- 1 replies
- 0 likes
premium not working
i bought my premium account last night and it won't let me turn off shuffle it tells me to upgrade to premium and i made sure that it is assigned to the right account
- i bought my premium account last night and it won't let me turn off shuffle it tells me to upgrade to premium and i made sure that it is assigned to the right account
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- Regular
- 177 Views
- 1 replies
- 0 likes
- 177 Views
- 1 replies
- 0 likes
paguei plano familia e não mudou para premium
acabei de fazer a assinatura do plano família, mas a página do pagamento voltou e pediu para que eu preenchesse novamente os dados, sendo que meu cartão já detectou o pagamento. nao estou com o plano premium ainda.o que fazer?
- acabei de fazer a assinatura do plano família, mas a página do pagamento voltou e pediu para que eu preenchesse novamente os dados, sendo que meu cartão já detectou o pagamento. nao estou com o plano...
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- 136 Views
- 0 replies
- 0 likes
- 136 Views
- 0 replies
- 0 likes
Me ajude
Estou com minha conta ativa e paga mas não consigo passar as músicas o quê acontece?????
- Estou com minha conta ativa e paga mas não consigo passar as músicas o quê acontece?????
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- Casual Listener
- 231 Views
- 4 replies
- 0 likes
- 231 Views
- 4 replies
- 0 likes
Perdi minha conta spotify premium, como faço para recuperala? continuo recebendo as cobranças.
perdi o email da minha conta spotify premium, e não consigo recuperalo, queria cancelar a assinatura premium, ou transferir ela para outra conta do spotify.
- perdi o email da minha conta spotify premium, e não consigo recuperalo, queria cancelar a assinatura premium, ou transferir ela para outra conta do spotify.
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- 1109 Views
- 0 replies
- 7 likes
- 1109 Views
- 0 replies
- 7 likes
Can't pay for Premium with PayPal account
Hello, I created a new account because my former account was created through facebook which I wanted no more and couldn't change it. My former account was paid monthly with my paypal account.I want to buy premium for my new account but everytime I ge...
- Hello, I created a new account because my former account was created through facebook which I wanted no more and couldn't change it. My former account was paid monthly with my paypal account...
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- 125 Views
- 0 replies
- 0 likes
- 125 Views
- 0 replies
- 0 likes
Charged twice per month
Hi guys,I pay for premium as an add-on to my phone contract already. However I'm being charged again separately every month. Any advice?
- Hi guys, I pay for premium as an add-on to my phone contract already. However I'm being charged again separately every month. Any advice?
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- Newbie
- 270 Views
- 1 replies
- 0 likes
- 270 Views
- 1 replies
- 0 likes
Superuser Contribution Infuriated customer
I am incredibly unhappy with Sptotify from the last few months. A little more than a month ago, me and my family decided to set up a Premium Family account. I had no problems creating the account and inviting them to it. A few days later, I got a not...
- I am incredibly unhappy with Sptotify from the last few months. A little more than a month ago, me and my family decided to set up a Premium Family account. I had no problems creating the account and...
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- Roadie
- 215 Views
- 1 replies
- 0 likes
- 215 Views
- 1 replies
- 0 likes
Superuser Contribution Family Subscription
Hi! So, recently my dad joined a family subscription. We registered 5 different accounts. The problem is that the email my dad registered as mine, was an old email which I no longer use. I have tried to cancel this account from his account, but I hav...
- Hi! So, recently my dad joined a family subscription. We registered 5 different accounts. The problem is that the email my dad registered as mine, was an old email which I no longer use. I have tried...
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- Roadie
- 178 Views
- 1 replies
- 0 likes
- 178 Views
- 1 replies
- 0 likes
Superuser Contribution Premium Spotify Address Issue
Hi, a family member of mine all of a sudden had an issue with our premium account and when I sent him the invite, it kept on saying his address is incorrect. That's impossible, we've been in the same address for 35 years!! How come all of a sudden he...
- Hi, a family member of mine all of a sudden had an issue with our premium account and when I sent him the invite, it kept on saying his address is incorrect. That's impossible, we've been in the same...
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- Roadie
- 196 Views
- 1 replies
- 0 likes
- 196 Views
- 1 replies
- 0 likes