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Solved!! How do I buy more listening hours for audiobooks

We have a Premium Family Plan. My husband is trying to listen to an Audiobook but he got cut off because apparently there are only a certain number of hours per month you can listen? Other than the fact that this makes zero sense (WHY???) I am trying...

Regular

Markogden

Visitor

128660 Views

69 replies

9 likes

Premium for Family
  • 128660 Views
  • 69 replies
  • 9 likes

Solved!! Basic Individual plan vs any premium plan

What are the actual differences between the Basic Individual plan and the premium ones? Looks like it might be the access to the audiobooks, but spotify doesn't make it clear.

Casual Listener

Yordan

Moderator

56741 Views

87 replies

4 likes

  • 56741 Views
  • 87 replies
  • 4 likes

Superuser Contribution pagué por la promoción de premium y me han cobrado un servicio q no he autorizado

Después del periodo de la promoción premium de tres meses por el valor de 0.99 dolares en Perú, me llegó un correo para seguir utilizando el paquete por S/.18.90, cosa q no he autorizado y han utilizado mi tarjeta para pagar esa suscripción. Necesito...

Casual Listener

Después del periodo de la promoción premium de tres meses por el valor de 0.99 dolares en Perú, me llegó un correo para seguir utilizando el paquete por S/.18.90, cosa q no he autorizado y han utiliz...

Julian

Moderator

220 Views

1 replies

0 likes

  • 220 Views
  • 1 replies
  • 0 likes

Superuser Contribution Will my library data lost if my free trial end before i upgrade to premium?

Hi everyoneNow i'm using a free trial on Spotify and i plan to upgrade to premium acc in family pack with mine.But someone in my fam want her acc. on another app expire before pay for Spotify thust my free trial will expire before i upgrade.So i just...

Casual Listener

Hi everyone Now i'm using a free trial on Spotify and i plan to upgrade to premium acc in family pack with mine. But someone in my fam want her acc. on another app expire before pay for Spotif...

Julian

Moderator

258 Views

1 replies

0 likes

  • 258 Views
  • 1 replies
  • 0 likes

Cancelar conta premium

Estou tentando IMPACIENTEMENTE cancelar a minha assinatura premium, porém, quando acesso o site e vou em "Assinatura" não aparece nenhuma opção para o cancelamento. É como se eu fosse assinante free, porém eu não sou. Está vindo a conta para eu pagar...

Newbie

Estou tentando IMPACIENTEMENTE cancelar a minha assinatura premium, porém, quando acesso o site e vou em "Assinatura" não aparece nenhuma opção para o cancelamento. É como se eu fosse assinante free,...

Bittencourt

Spotify Star

339 Views

1 replies

0 likes

  • 339 Views
  • 1 replies
  • 0 likes

Won't allow me to purchase spotify premium

Hello,A month or so ago I cancelled my spotify premium membership due to lack of funds, but now that I've recieved my paycheck and such, I wanted to go back on premium. But whenever I try to checkout with paypal, I see a webpage saying "We’re sorry, ...

Casual Listener

Hello, A month or so ago I cancelled my spotify premium membership due to lack of funds, but now that I've recieved my paycheck and such, I wanted to go back on premium. But whenever I try to checko...

AnthonyMarconi

Casual Listener

389 Views

1 replies

0 likes

  • 389 Views
  • 1 replies
  • 0 likes

I am being charged, but I do not have a premium account

Hello,I am being charged, but I do not have a premium account. When I log into my account, it tells me I have the free service.Thanks,

Newbie

Hello, I am being charged, but I do not have a premium account.  When I log into my account, it tells me I have the free service. Thanks,  

Bittencourt

Spotify Star

306 Views

3 replies

0 likes

  • 306 Views
  • 3 replies
  • 0 likes

Signed up and paid for premium yesterday but I can not use it.

Yesterday I signed up for premium and paid for it. I am unable to click the next song feature or add songs to my queue. I get errors that say "you discovered a premium feature" and "can't queue while connected to another device."I only have ever used...

Newbie

Yesterday I signed up for premium and paid for it. I am unable to click the next song feature or add songs to my queue. I get errors that say "you discovered a premium feature" and "can't queue while...

Mrbossy

Casual Listener

277 Views

3 replies

0 likes

  • 277 Views
  • 3 replies
  • 0 likes

Spotify premium student

I want to claim my 50% off for Spotify premium through unidays but I last payed my £9.99 on 20th August and when I go to claim it it is asking for a payment of a further £4.99 when I've already payed £9.99 a few days ago?

Casual Listener

I want to claim my 50% off for Spotify premium through unidays but I last payed my £9.99 on 20th August and when I go to claim it it is asking for a payment of a further £4.99 when I've already payed...

user-removed

Not applicable

297 Views

3 replies

0 likes

  • 297 Views
  • 3 replies
  • 0 likes

Premium subscription cancelled before 3 months

Hi,On June 24th I paid for the promotion of 3 months for 9 pesos (Argentina)Today I used Spotify and it says I don't have the Premium subscriptionIt looks that you cancelled my subscription one month earlierPlease fix it Thanks

Newbie

Hi, On June 24th I paid for the promotion of 3 months for 9 pesos (Argentina) Today I used Spotify and it says I don't have the Premium subscription It looks that you cancelled my subscription one...

user-removed

Not applicable

216 Views

1 replies

0 likes

  • 216 Views
  • 1 replies
  • 0 likes

Why am i not premium

I've checked my subscribtion and yes it says premium but in the app it says that i'm not premium and it keeps reminding me to go premium. Pls help me

Newbie

I've checked my subscribtion and yes it says premium but in the app it says that i'm not premium and it keeps reminding me to go premium. Pls help me

steverand

Casual Listener

311 Views

3 replies

0 likes

  • 311 Views
  • 3 replies
  • 0 likes

Il ne m'ont pas activé la bonne offre d'essais

Je viens tout juste ce 24 aout de m'inscrire au premium, voulant profiter de 60 jours d'essais à partir du moment où l'on s'inscrit en aout. (d'habitude c'est 30 jours). Je m'inscrit donc et je vois que j'ai droit à 30 jours. J'essaye de contacter sp...

Newbie

Je viens tout juste ce 24 aout de m'inscrire au premium, voulant profiter de 60 jours d'essais à partir du moment où l'on s'inscrit en aout. (d'habitude c'est 30 jours). Je m'inscrit donc et je vois ...

166 Views

0 replies

0 likes

  • 166 Views
  • 0 replies
  • 0 likes

Superuser Contribution Paid 3 times and still couldnt get premium...

Paid three times still couldnt get premium and they didnt pay my money back What should i do?

Casual Listener

Paid three times still couldnt get premium and they didnt pay my money back What should i do?

Zeksus

Casual Listener

221 Views

2 replies

0 likes

  • 221 Views
  • 2 replies
  • 0 likes

Superuser Contribution Overcharging

Hey, so I bought the 0.99 cent spotify premium for 3 months for me and 3 of my friends on June 23rd. Yesterday I got charged 27.96€ for spotify premium, but the 3 months are supposed to end on September 23rd. So why did I get charged earlier than exp...

Newbie

Hey, so I bought the 0.99 cent spotify premium for 3 months for me and 3 of my friends on June 23rd. Yesterday I got charged 27.96€ for spotify premium, but the 3 months are supposed to end on Septem...

Julian

Moderator

257 Views

1 replies

0 likes

  • 257 Views
  • 1 replies
  • 0 likes

Superuser Contribution I can't login to Spotify

I can't login because it is saying I was only aloud on for 14 days how to I purchase a subscription

Newbie

I can't login because it is saying I was only aloud on for 14 days how to I purchase a subscription 

Julian

Moderator

281 Views

1 replies

0 likes

  • 281 Views
  • 1 replies
  • 0 likes

Superuser Contribution Premium code not working

I bought premium for a month and got a reciept, but it doesnt work. The code isn't working. I Asked for help where I bought, but they couldnt help. They told me to contact you

Newbie

I bought premium for a month and got a reciept, but it doesnt work. The code isn't working. I Asked for help where I bought, but they couldnt help. They told me to contact you

RodrigoPalma

Roadie

219 Views

1 replies

0 likes

  • 219 Views
  • 1 replies
  • 0 likes

Superuser Contribution No puedo escuchar canciones ya siendo premium

Soy premium y cuando descargo las canciones no las puedo escuchar, las tengo ahí descargadas pero si no tengo datos o internet, no reproducen, ya he desinstalado y reinstalado la app muchas veces, he reiniciado mi celular, he formateado la memoria SD...

Newbie

Soy premium y cuando descargo las canciones no las puedo escuchar, las tengo ahí descargadas pero si no tengo datos o internet, no reproducen, ya he desinstalado y reinstalado la app muchas veces, he...

dome_1414

Visitor

18900 Views

7 replies

1 likes

  • 18900 Views
  • 7 replies
  • 1 likes

Superuser Contribution Problemad con Spotify Premium

Hola , pague spotify premium , se descargan las canciones y todo eso , pero cuando intento cambiar de canción o activo el modo aleatorio , me dice que "eh descubierto una función premium" , cuando ya pague y según spotify dice que estoy suscrito a pr...

Newbie

Hola , pague spotify premium , se descargan las canciones y todo eso , pero cuando intento cambiar de canción o activo el modo aleatorio , me dice que "eh descubierto una función premium" , cuando ya...

Julian

Moderator

1316 Views

1 replies

0 likes

  • 1316 Views
  • 1 replies
  • 0 likes

Tengo dos cuentas con el mismo correo

Qué tal, al parecer tengo dos cuentas con mismo correo, y una de ellas está vinculada a Facebook y la otra no, y es la segunda la que tengo como premium, ¿cómo puedo quedarme con la vinculada con Facebook y traspasar la suscripción premium a esa?

Newbie

Qué tal, al parecer tengo dos cuentas con mismo correo, y una de ellas está vinculada a Facebook y la otra no, y es la segunda la que tengo como premium, ¿cómo puedo quedarme con la vinculada con Fac...

2583 Views

0 replies

6 likes

  • 2583 Views
  • 0 replies
  • 6 likes

Family Subscription change Country

Right now, I am using a Family Plan with my Family in Malaysia with Malaysia's Credit Card.However, We have moved to Thailand and willing to change region to Thailand with Thai's Credit Card.Question.1. If I changed the country from Malaysia to Thail...

Newbie

Right now, I am using a Family Plan with my Family in Malaysia with Malaysia's Credit Card. However, We have moved to Thailand and willing to change region to Thailand with Thai's Credit Card. Ques...

Maxim

Spotify Star

721 Views

1 replies

0 likes

country
  • 721 Views
  • 1 replies
  • 0 likes

Solved!! Update to Family suscription

HelloI am a premium customer and I want to change to a family plan for my wife and me. But I just paid the monthly fee. I want to know if I select the family plan. Spotify will charge me 8.99 or 2 USD because I just made my payment. Thanks

Newbie

Hello I am a premium customer and I want to change to a family plan for my wife and me. But I just paid the monthly fee. I want to know if I select the family plan. Spotify will charge me 8.99 or ...

Maxim

Spotify Star

397 Views

1 replies

0 likes

  • 397 Views
  • 1 replies
  • 0 likes