Solved!! Cancel subscription and get a refund
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
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- Casual Listener
- 88838 Views
- 54 replies
- 5 likes
- 88838 Views
- 54 replies
- 5 likes
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Forum Posts
Solved!! Duo/Family plan upgrade campaign issue
I am an existing Duo customer, and this evening I got an email from Spotify saying : “ Try Family for the next 2 months (at no extra cost) and go from 2 to 3 or more Premium accounts under one plan.”When I select to accept the offer and upgrade to Fa...
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- Visitor
- 11086 Views
- 24 replies
- 2 likes
- 11086 Views
- 24 replies
- 2 likes
We forgot our principal account of our family subscription
Hi, My mom, my brother and I have a familiy subscription. But, my mon who has the principal account (she pay for us) can not remember her account. Also, she can't remember her user and password. We want to cancel our suscription to renew it with a ne...
- Hi, My mom, my brother and I have a familiy subscription. But, my mon who has the principal account (she pay for us) can not remember her account. Also, she can't remember her user and passw...
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- 89 Views
- 0 replies
- 0 likes
- 89 Views
- 0 replies
- 0 likes
issues with premium and starbucks partnership
I just recently got hired at starbucks and tried to sign up for my spotify premium subscription, since starbucks is partnered with spotify. I used this link: spotify.com/starbuckspartners and it does not seem to be working. Can anyone help me out?
- I just recently got hired at starbucks and tried to sign up for my spotify premium subscription, since starbucks is partnered with spotify. I used this link: spotify.com/starbuckspartners and it...
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- 107 Views
- 0 replies
- 0 likes
- 107 Views
- 0 replies
- 0 likes
Charging two cards when one card has been deleted
I took my debit card out of being charge for the family premium and put my moms card in it and she is getting charged 15$ a month. The problem is, is that I am still being charged on my debit card 10$ like I have a separate account. I don't think I h...
- I took my debit card out of being charge for the family premium and put my moms card in it and she is getting charged 15$ a month. The problem is, is that I am still being charged on my debit card 10...
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- 89 Views
- 0 replies
- 0 likes
- 89 Views
- 0 replies
- 0 likes
PREMIUM GIFT CARD
Hi anyone can help me I change the code on the page but in the app my account still saying if I want to join to premium again.. what can I do pls help
- Hi anyone can help me I change the code on the page but in the app my account still saying if I want to join to premium again.. what can I do pls help
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- 92 Views
- 0 replies
- 0 likes
- 92 Views
- 0 replies
- 0 likes
Solved!! Have limited skips w Premium
I have the student discount Spotify premium, but I still have limited skips?? When I "run out" it says "you've discovered a premium feature! Start your free trial to unlock it." If I'm paying, and I already have premium I should not "run out" of skip...
- I have the student discount Spotify premium, but I still have limited skips?? When I "run out" it says "you've discovered a premium feature! Start your free trial to unlock it." If I'm paying, and I ...
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- Casual Listener
- 3860 Views
- 3 replies
- 0 likes
- 3860 Views
- 3 replies
- 0 likes
Premium family account
Hi,I have enrolled yesterday to the family premium and I am not being able to use it as a premium person; My app is still not letting me skip songs and some other feautures. I have already did every solution I have found on the web and still the same...
- Hi, I have enrolled yesterday to the family premium and I am not being able to use it as a premium person; My app is still not letting me skip songs and some other feautures. I have already did ever...
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- 101 Views
- 0 replies
- 0 likes
- 101 Views
- 0 replies
- 0 likes
Students sub.
My bank account shows that I'm being charged with students spotify offer but I'm still not subscribed.
- My bank account shows that I'm being charged with students spotify offer but I'm still not subscribed.
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- Casual Listener
- 148 Views
- 2 replies
- 0 likes
- 148 Views
- 2 replies
- 0 likes
Offline Search?
With Spotify Premiem, are you able to SEARCH, offline? I realize you can download your songs to listen when you're offline but I'm thinking if im out w/o wi-fi and I want to look up a new play list I haven't downloaded before?Thanks in adance.
- With Spotify Premiem, are you able to SEARCH, offline? I realize you can download your songs to listen when you're offline but I'm thinking if im out w/o wi-fi and I want to look up a new play list I...
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- Spotify Star
- 112 Views
- 1 replies
- 0 likes
- 112 Views
- 1 replies
- 0 likes
En mi factura aparece Spotify Premium activado; así como en mi perfil. Pero inicio sesión y es la ve
Me descuentas todos los meses y sigo siendo free. 1123277791
- Me descuentas todos los meses y sigo siendo free. 1123277791
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- 92 Views
- 0 replies
- 0 likes
- 92 Views
- 0 replies
- 0 likes
Paying twice. Once through Spotify account once through iTunes account
I just noticed on my bank statement that I was being charged twice for Spotify. Once on ITunes for 12.99$ and once on Spotify for 9.99$ I called iTunes and canceled my subscription through them. They also reimbursed me for the last two months. Who do...
- I just noticed on my bank statement that I was being charged twice for Spotify. Once on ITunes for 12.99$ and once on Spotify for 9.99$ I called iTunes and canceled my subscription through them. They...
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- 88 Views
- 0 replies
- 0 likes
- 88 Views
- 0 replies
- 0 likes
Probleme de paiement
Chaque mois ,On me facture 9,99€ alors que je veut rien acheter et d'ailleurs je comprend pas ce que se que sa Achete car c'est meme pas le premium et je sais pas comment l'enlever
- Chaque mois ,On me facture 9,99€ alors que je veut rien acheter et d'ailleurs je comprend pas ce que se que sa Achete car c'est meme pas le premium et je sais pas comment l'enlever
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- 119 Views
- 0 replies
- 0 likes
- 119 Views
- 0 replies
- 0 likes
Why can't I play a previous song or repeat a song?
I just upgraded to premium and how is this not even a function yet? Especially when driving in the car, I'd love to be able to just click back easily and re-listen to a song or listen to a previous song. This seems very short-sighted and I'm pretty d...
- I just upgraded to premium and how is this not even a function yet? Especially when driving in the car, I'd love to be able to just click back easily and re-listen to a song or listen to a previous s...
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- Spotify Star
- 2903 Views
- 1 replies
- 1 likes
- 2903 Views
- 1 replies
- 1 likes
I got premium but can't use this features
Hey, i bought premium yesterday and wanted to use it in train offline. Then i wasn't able to shuffle my offline music or let them play automatically. What can I do?
- Hey, i bought premium yesterday and wanted to use it in train offline. Then i wasn't able to shuffle my offline music or let them play automatically. What can I do?
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- Spotify Star
- 139 Views
- 1 replies
- 0 likes
- 139 Views
- 1 replies
- 0 likes
Problema de pago con Paysafecard
Hola,Intento pagar con un **bleep** de Paysafecard pero al momento de aceptar la forma de pago y las condiciones del contrato de usuario final, me direcciona a una pagina que dice:Petición InválidaDesafortunadamente no hemos sido capaces de procesar ...
- Hola, Intento pagar con un **bleep** de Paysafecard pero al momento de aceptar la forma de pago y las condiciones del contrato de usuario final, me direcciona a una pagina que dice: Petición Inváli...
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- Regular
- 4352 Views
- 11 replies
- 0 likes
- 4352 Views
- 11 replies
- 0 likes
please help ...
hi, I have been tryong to log onto the spotify app on my mobile phone but it keeps logging into my girlfriedns facebook account so we cant use it at the same time. we both have seperate accounts. I have tried to log out on the desktop app but its not...
- hi, I have been tryong to log onto the spotify app on my mobile phone but it keeps logging into my girlfriedns facebook account so we cant use it at the same time. we bo...
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- Spotify Star
- 103 Views
- 1 replies
- 0 likes
- 103 Views
- 1 replies
- 0 likes
Payed twice
Hello, I don't know what to do. I first payed with my phone for a couple months then like 3 or 2 weeks ago i bought a Gift Card and Used it at my computer for the same account. It said you're Spotify payment was succesfull and at my phone it said you...
- Hello, I don't know what to do. I first payed with my phone for a couple months then like 3 or 2 weeks ago i bought a Gift Card and Used it at my computer for the same account. It said you're Spotify...
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- Spotify Star
- 371 Views
- 9 replies
- 0 likes
- 371 Views
- 9 replies
- 0 likes
Patment details
My Spotify has decided to cancel my payment through my phone number and now when I try to re do it it says please enter a valid phone number and I've tried entering it all sorts of ways, help please as it ends soon
- My Spotify has decided to cancel my payment through my phone number and now when I try to re do it it says please enter a valid phone number and I've tried entering it all sorts of ways, help please ...
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- 111 Views
- 0 replies
- 0 likes
- 111 Views
- 0 replies
- 0 likes
Superuser Contribution Charged $10 bucks for premium even though I bought the 3 month deal
I purchased the 3 months for 99 cents and than later that day told my sister. She wanted it and we decided it would be easiest to use one card. We did and it said she was on the 3 month deal. Well later, I found I was charged $10.66, twice. I contact...
- I purchased the 3 months for 99 cents and than later that day told my sister. She wanted it and we decided it would be easiest to use one card. We did and it said she was on the 3 month deal. Well la...
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- Roadie
- 183 Views
- 1 replies
- 0 likes
- 183 Views
- 1 replies
- 0 likes
Superuser Contribution Spotify Premium does not work
I have a spotify Premium acc. But if i open the app it shows me that i only have a free acc.
- I have a spotify Premium acc. But if i open the app it shows me that i only have a free acc.
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- Roadie
- 160 Views
- 1 replies
- 0 likes
- 160 Views
- 1 replies
- 0 likes
Superuser Contribution Trouble with the log in
I have an account and trying the log in appear a window with write "you can only use Spotify abroad for 14 days" this is not possible because I use Spotify from some months. How can I do?
- I have an account and trying the log in appear a window with write "you can only use Spotify abroad for 14 days" this is not possible because I use Spotify from some months. How can I do?
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- Roadie
- 147 Views
- 1 replies
- 0 likes
- 147 Views
- 1 replies
- 0 likes