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We have a Premium Family Plan. My husband is trying to listen to an Audiobook but he got cut off because apparently there are only a certain number of hours per month you can listen? Other than the fact that this makes zero sense (WHY???) I am trying...
Visitor
129162 Views
69 replies
9 likes
What are the actual differences between the Basic Individual plan and the premium ones? Looks like it might be the access to the audiobooks, but spotify doesn't make it clear.
Moderator
57883 Views
87 replies
4 likes
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
Visitor
233509 Views
144 replies
13 likes
Hola, ahora pagué premium family y sigo con la cuenta free
Hola, ahora pagué premium family y sigo con la cuenta free
Moderator
203 Views
1 replies
0 likes
Started the 30 day trial and paid for the first month but there's only some of the premium features
Started the 30 day trial and paid for the first month but there's only some of the premium features
Casual Listener
215 Views
1 replies
0 likes
Hello,I've recently got a new credit card(AMEX).I wanted to update my payment details with the new credit card number, but it doesn't allow me to do so. It always show the message "Loading. Please wait...", and this message stays on and never changes...
Hello, I've recently got a new credit card(AMEX). I wanted to update my payment details with the new credit card number, but it doesn't allow me to do so. It always show the message "Loading. Pleas...
Casual Listener
432 Views
6 replies
0 likes
Fiz o pagamento do premium mas até agora não mudou a minha assinatura, continua free, há dois débitos de 10 reais do meu cartão de crédito mas continua free, já sai e entrei várias vezes. Não tenho nenhuma outra conta e continua o mesmo problema, gos...
Fiz o pagamento do premium mas até agora não mudou a minha assinatura, continua free, há dois débitos de 10 reais do meu cartão de crédito mas continua free, já sai e entrei várias vezes. Não tenho n...
Spotify Star
270 Views
1 replies
1 likes
Title. I was thinking about buying it, and had input my card info, but decided not to. How long until those charges are returned?
Title. I was thinking about buying it, and had input my card info, but decided not to. How long until those charges are returned?
Spotify Star
369 Views
1 replies
0 likes
Just paid 9.99 for premium but it wont update. It still says i have free spotify.
Just paid 9.99 for premium but it wont update. It still says i have free spotify.
Newbie
501 Views
1 replies
0 likes
El 18 de Agosto yo quería pasarme a Premiun así que con mi Tarjeta de Débito intente pagar pero no se pudo, después de un día vi en mi resumen de la tarjeta y me fijé de que el pago de había aplicado 2 veces y nisiquiera me pase a premium. Alguien po...
El 18 de Agosto yo quería pasarme a Premiun así que con mi Tarjeta de Débito intente pagar pero no se pudo, después de un día vi en mi resumen de la tarjeta y me fijé de que el pago de había aplicado...
Moderator
194 Views
1 replies
0 likes
I can't update the payment information for my account need help cause otherwise i will stop enjoy premium plan!! need help
I can't update the payment information for my account need help cause otherwise i will stop enjoy premium plan!! need help
Spotify Star
252 Views
1 replies
0 likes
Why have they taken €9.99 from our account when our free trial is up only today and we have cancelled premium service today also?? Can I get refund
Why have they taken €9.99 from our account when our free trial is up only today and we have cancelled premium service today also?? Can I get refund
Moderator
320 Views
1 replies
0 likes
So I initially tried to buy Spotify Premium with the student discount. The webpage said "Unable to Confirm your Enrollment" or something similar. I tried again but it didn't work. So, I gave up with the student discount and decided to buy normal Prem...
So I initially tried to buy Spotify Premium with the student discount. The webpage said "Unable to Confirm your Enrollment" or something similar. I tried again but it didn't work. So, I gave up with ...
Spotify Star
213 Views
1 replies
0 likes
Someone needs to give me Spotify HIFI because this quality is killing my ears
Someone needs to give me Spotify HIFI because this quality is killing my ears
350 Views
0 replies
3 likes
I payed for it but my spotify Account is free
I payed for it but my spotify Account is free
Community Legend
260 Views
1 replies
0 likes
Is it possible to just switch my premium account $9.99 to the Student account $4.99 now that I'm currently a student?
Is it possible to just switch my premium account $9.99 to the Student account $4.99 now that I'm currently a student?
Spotify Star
223 Views
1 replies
0 likes
I realized I have been getting double billed from spotify for two different accounts, how do i recieve a refund?
I realized I have been getting double billed from spotify for two different accounts, how do i recieve a refund?
Not applicable
247 Views
1 replies
0 likes
I recently got a premium trial. I want to cancel that trial before it ends and I have to pay. However, about a week ago I accidentally deleted spotify and I can't remember any of my details to log back in. I really need to close my subscription. Is t...
I recently got a premium trial. I want to cancel that trial before it ends and I have to pay. However, about a week ago I accidentally deleted spotify and I can't remember any of my details to log ba...
Not applicable
274 Views
1 replies
0 likes
Help, I've just got my premium back it says I have it, but won't allow me to skip songs because it says I don't have that feature ? Many thanks
Help, I've just got my premium back it says I have it, but won't allow me to skip songs because it says I don't have that feature ? Many thanks
Community Legend
449 Views
4 replies
0 likes
I have a premium subscription and recently it's stopped letting me skip songs whenever I want? The subscription is still valid.
I have a premium subscription and recently it's stopped letting me skip songs whenever I want? The subscription is still valid.
Community Legend
369 Views
1 replies
0 likes
Just upgraded my account to premium, but won't let me access premium features on my phone. I can see all the songs unlike when it's the free version but I have limited skips for some reason. Have logged out and back in numerous times but nothing
Just upgraded my account to premium, but won't let me access premium features on my phone. I can see all the songs unlike when it's the free version but I have limited skips for some reason. Have log...
Community Legend
206 Views
1 replies
0 likes
I have just returned from 11 months out in Australia for a three week holiday in the UK. Since I have got back I've upgraded my phone and have subsequently been logged out. When I log back in I get "Error 404". But if I log in 'via Facebook' then I l...
I have just returned from 11 months out in Australia for a three week holiday in the UK. Since I have got back I've upgraded my phone and have subsequently been logged out. When I log back in I get "...
Moderator
177 Views
1 replies
0 likes
Sempre tive a conta premium, porem, por um erro do cartão de crédito, a conta foi indevidamente cancelada! Liguei para o cartão e pedi para desbloquearem o spotify que eu nao queria cancelar, o cartão desbloqueou e disse que com eles estava tudo cert...
Sempre tive a conta premium, porem, por um erro do cartão de crédito, a conta foi indevidamente cancelada! Liguei para o cartão e pedi para desbloquearem o spotify que eu nao queria cancelar, o cartã...
Spotify Star
3064 Views
1 replies
0 likes
