Solved!! Cancel subscription and get a refund
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
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- Visitor
- 165275 Views
- 110 replies
- 12 likes
- 165275 Views
- 110 replies
- 12 likes
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Forum Posts
Solved!! Duo/Family plan upgrade campaign issue
I am an existing Duo customer, and this evening I got an email from Spotify saying : “ Try Family for the next 2 months (at no extra cost) and go from 2 to 3 or more Premium accounts under one plan.”When I select to accept the offer and upgrade to Fa...
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- Visitor
- 18520 Views
- 27 replies
- 4 likes
- 18520 Views
- 27 replies
- 4 likes
Charged too much
Hi,I have been charged twice in July for my premium account
- Hi, I have been charged twice in July for my premium account
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- Spotify Star
- 186 Views
- 3 replies
- 0 likes
- 186 Views
- 3 replies
- 0 likes
Family account is not working anymore
My account was part of a family plan and all of a sudden it wont recognize my adress so im not allowed to join anymore. I havent changed it and neither anyone else in my family. What can i do?
- My account was part of a family plan and all of a sudden it wont recognize my adress so im not allowed to join anymore. I havent changed it and neither anyone else in my family. What can i do?
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- 129 Views
- 0 replies
- 0 likes
- 129 Views
- 0 replies
- 0 likes
Charged Insufficient Funds Fee
Hello Spotify Staff,I was recently charged with an insufficient funds fee of $38.50, and I felt it was necessary that I voice how ridiculous of a fee that is for a $5/month service. I was still charged for the month (which has now turned into $10/mo ...
- Hello Spotify Staff, I was recently charged with an insufficient funds fee of $38.50, and I felt it was necessary that I voice how ridiculous of a fee that is for a $5/month service. I was still cha...
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- Casual Listener
- 454 Views
- 1 replies
- 0 likes
- 454 Views
- 1 replies
- 0 likes
charged after canceling premium i want a refund
i was charged twice in a month before, now in bein charged after cancelling my premium. I want a refund.
- i was charged twice in a month before, now in bein charged after cancelling my premium. I want a refund.
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- Spotify Star
- 133 Views
- 1 replies
- 0 likes
- 133 Views
- 1 replies
- 0 likes
Payment card change
Hello ,I received a new bank payement card and had to enter the new card information. I see the debit in my account but my Spotify account is not updated. It is in Free mode still. Does anyone know why and when it will be back to premium?Thanks for h...
- Hello , I received a new bank payement card and had to enter the new card information. I see the debit in my account but my Spotify account is not updated. It is in Free mode still. Does anyone know...
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- Spotify Star
- 232 Views
- 3 replies
- 0 likes
- 232 Views
- 3 replies
- 0 likes
I cant update my payment method!?! URGENT
I got a new card a few weeks ago and i got an email from Spotify saying that i need to pay premium or my subscription will be cancelled in 5 days time, so i log on to spotify and try change it on both my phone and my computer and neither worked. Now ...
- I got a new card a few weeks ago and i got an email from Spotify saying that i need to pay premium or my subscription will be cancelled in 5 days time, so i log on to spotify and try change it on bot...
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- Spotify Star
- 421 Views
- 4 replies
- 0 likes
- 421 Views
- 4 replies
- 0 likes
Superuser Contribution me cobran doble (charged twice monthly)
Hola, mi nombre es jero, tengo un tema, me estan cobrando doble mesualmente en dos tarjetas distintas pero de la misma cuenta. Tengo un cargo en la mastercard por 6,38 dls (todos los dias 17) y en la visa tengo otro por 4.52 dls (todos los dias 30). ...
- Hola, mi nombre es jero, tengo un tema, me estan cobrando doble mesualmente en dos tarjetas distintas pero de la misma cuenta. Tengo un cargo en la mastercard por 6,38 dls (todos los dias 17) y en la...
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- Newbie
- 591 Views
- 6 replies
- 2 likes
- 591 Views
- 6 replies
- 2 likes
Student Discount
Is there a way for my sister who has a college discount to connect it to my account so the discount can be shared?
- Is there a way for my sister who has a college discount to connect it to my account so the discount can be shared?
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- 123 Views
- 0 replies
- 0 likes
- 123 Views
- 0 replies
- 0 likes
Premium for family not working in my almost 1 year old account, this month.
Hi,I've using premium for family service for almost a year now, for the whole time I've been paying using PayPal, and it has worked flawlessly. But this month it didn't, my creditcard was charged by Spotify through PayPal and corresponding amount wer...
- Hi, I've using premium for family service for almost a year now, for the whole time I've been paying using PayPal, and it has worked flawlessly. But this month it didn't, my creditcard was charged b...
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- Spotify Star
- 162 Views
- 1 replies
- 0 likes
- 162 Views
- 1 replies
- 0 likes
Changing premium account
I have 2 accounts. One premium, one not premium. The account that aren't premium is connected to my facebook profile. I want to make THAT profile to my premium, instead of the one that isn't connected to facebook. What do i do?
- I have 2 accounts. One premium, one not premium. The account that aren't premium is connected to my facebook profile. I want to make THAT profile to my premium, instead of the one that isn't connecte...
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- Spotify Star
- 171 Views
- 1 replies
- 0 likes
- 171 Views
- 1 replies
- 0 likes
Premium for Family
1 of my member being kick out from the Premium for Family, when i try to invite him as member. we get this message but yet still unable to join the family.Please help.
- 1 of my member being kick out from the Premium for Family, when i try to invite him as member. we get this message but yet still unable to join the family. Please help.
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- Spotify Star
- 231 Views
- 3 replies
- 0 likes
- 231 Views
- 3 replies
- 0 likes
Problema con el pago
Hola Estimado OviiiOne Quisiera de tu ayuda para resolver lo siguiente: Tengo un problema parecido al usuario JeanCarlosP al cual le respondiste en esta fecha 2015-08-03 09:27 PM , y eh intentado las 3 soluciones que le comentaste como:Borrar cache ...
- Hola Estimado OviiiOne Quisiera de tu ayuda para resolver lo siguiente: Tengo un problema parecido al usuario JeanCarlosP al cual le respondiste en esta...
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- 135 Views
- 0 replies
- 0 likes
- 135 Views
- 0 replies
- 0 likes
Solved!! Downloading Songs
When my premium ends, will all my songs stay downloaded?
- When my premium ends, will all my songs stay downloaded?
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- Spotify Star
- 349 Views
- 2 replies
- 0 likes
- 349 Views
- 2 replies
- 0 likes
Student Sale
Hey there.I was gonna pay for my monthly Spotify premium then i saw Student Sale which was %50 off but seems like my school is not supported (I dont know why it is.) then i canceled it and went back to old normal premium version which is 13.99 TL (I ...
- Hey there.I was gonna pay for my monthly Spotify premium then i saw Student Sale which was %50 off but seems like my school is not supported (I dont know why it is.) then i canceled it and went back ...
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- Newbie
- 132 Views
- 1 replies
- 0 likes
- 132 Views
- 1 replies
- 0 likes
Solved!! Premium Account 3 months
I registerd for the 3 months premium Account and paid 99cents for it. The Account should last until the end of september, but now i saw that today they want to charge me 9.99€ but i only started my Account 2 Weeks ago i dont want to cancel it..what s...
- I registerd for the 3 months premium Account and paid 99cents for it. The Account should last until the end of september, but now i saw that today they want to charge me 9.99€ but i only started my A...
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- Newbie
- 318 Views
- 2 replies
- 0 likes
- 318 Views
- 2 replies
- 0 likes
cancelled subscription
I cancelled my subscription and they are still taking money out of my account
- I cancelled my subscription and they are still taking money out of my account
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- Community Legend
- 145 Views
- 1 replies
- 0 likes
- 145 Views
- 1 replies
- 0 likes
Boleto
Olá gostaria de saber como faço para pagar o Spotify premiam com boleto bancário. Pois não tenho mais cartão de crédito.
- Olá gostaria de saber como faço para pagar o Spotify premiam com boleto bancário. Pois não tenho mais cartão de crédito.
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- Spotify Star
- 1075 Views
- 3 replies
- 0 likes
- 1075 Views
- 3 replies
- 0 likes
premium expired
Hi there, spotify recently said that my premium has expired but i believe i did not stop my subscription which is monthly since last year. Any idea?
- Hi there, spotify recently said that my premium has expired but i believe i did not stop my subscription which is monthly since last year. Any idea?
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- Community Legend
- 254 Views
- 1 replies
- 0 likes
- 254 Views
- 1 replies
- 0 likes
premium expired early
Just got a notification that my Premium Account is ending today, 3 months early. I subscribed for one year on 10/11/2016. Help please. Thanks!
- Just got a notification that my Premium Account is ending today, 3 months early. I subscribed for one year on 10/11/2016. Help please. Thanks!
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- Community Legend
- 161 Views
- 1 replies
- 0 likes
- 161 Views
- 1 replies
- 0 likes
Superuser Contribution Being charged twice a month
I'm being charged twice a month for a NOK 99 subscription. I want an immediate refund! And how the **bleep** do I get in contact with someone that I can actually give my personal details to?!?!
- I'm being charged twice a month for a NOK 99 subscription. I want an immediate refund! And how the **bleep** do I get in contact with someone that I can actually give my personal details to?!?!
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- Spotify
- 154 Views
- 1 replies
- 0 likes
- 154 Views
- 1 replies
- 0 likes