Solved!! Cancel subscription and get a refund
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
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- Casual Listener
- 109553 Views
- 70 replies
- 9 likes
- 109553 Views
- 70 replies
- 9 likes
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Forum Posts
Solved!! Duo/Family plan upgrade campaign issue
I am an existing Duo customer, and this evening I got an email from Spotify saying : “ Try Family for the next 2 months (at no extra cost) and go from 2 to 3 or more Premium accounts under one plan.”When I select to accept the offer and upgrade to Fa...
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- Casual Listener
- 13404 Views
- 26 replies
- 2 likes
- 13404 Views
- 26 replies
- 2 likes
3 month trial
I need help, I had to wait to start my 3 month for .99$ trial.. and when ever I remembered I was driving and now I can't find it! Please help I would like to use that trial.
- I need help, I had to wait to start my 3 month for .99$ trial.. and when ever I remembered I was driving and now I can't find it! Please help I would like to use that trial.
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- Spotify Star
- 157 Views
- 1 replies
- 0 likes
- 157 Views
- 1 replies
- 0 likes
Updating address information
I have family account. I do not remember the exact address I have inputted in my info. How can I update it. My wife can not use spotify as a family member. I do not want to create a new account. Please help me asap.
- I have family account. I do not remember the exact address I have inputted in my info. How can I update it. My wife can not use spotify as a family member. I do not want to create a new account. Plea...
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- Roadie
- 304 Views
- 3 replies
- 0 likes
- 304 Views
- 3 replies
- 0 likes
Bill being processed even if not premium
So I tried to get the student premium deal, entered my information, I got notified that the bill or transaction is being processed, then found out I needed SheerID verification (my school Las Piñas City National Science High School doesn't support it...
- So I tried to get the student premium deal, entered my information, I got notified that the bill or transaction is being processed, then found out I needed SheerID verification (my school Las Piñas C...
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- Casual Listener
- 187 Views
- 1 replies
- 0 likes
- 187 Views
- 1 replies
- 0 likes
J'ai été débité durant ma période d'essai
Bonjour,Le dernier jour de l'offre 3 mois gratuit premium du mois de juin 2017 (26 Juin 2017), j'ai souscris à un abonnement premium.J'aimerais savoir pourquoi j'ai été débité de 9€99 durant ma période d'essai.A noté que sur mon compte, je possède ce...
- Bonjour, Le dernier jour de l'offre 3 mois gratuit premium du mois de juin 2017 (26 Juin 2017), j'ai souscris à un abonnement premium. J'aimerais savoir pourquoi j'ai été débité de 9€99 duran...
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- Casual Listener
- 459 Views
- 2 replies
- 0 likes
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AccountPremiumSubscription
- 459 Views
- 2 replies
- 0 likes
Pay
I am trying to pay you with my bank card
- I am trying to pay you with my bank card
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- 124 Views
- 0 replies
- 0 likes
- 124 Views
- 0 replies
- 0 likes
Me cobraron 2 veces la promoción de 3 meses por $9 y aún así no me la habilitaron.
En mi tarjeta de débito se me hicieron dos cargos de $9.00 cada uno, dando un cargo total de $18.00 a nombre de Spotify, hubiera entendido el primer cargo pero el segundo es inaudito, y aún así no me la hicieron válido pero si me lo cobraron.
- En mi tarjeta de débito se me hicieron dos cargos de $9.00 cada uno, dando un cargo total de $18.00 a nombre de Spotify, hubiera entendido el primer cargo pero el segundo es inaudito, y aún así no me...
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- Spotify Star
- 295 Views
- 5 replies
- 0 likes
- 295 Views
- 5 replies
- 0 likes
Superuser Contribution cant pay with PayPal balance
Why cant i pay with my PayPal balance? I have done so for three months in a row and all of a sudden the only acceptable method is with credit card. And there is enough money on my paypal.
- Why cant i pay with my PayPal balance? I have done so for three months in a row and all of a sudden the only acceptable method is with credit card. And there is enough money on my paypal.
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- Roadie
- 922 Views
- 1 replies
- 0 likes
- 922 Views
- 1 replies
- 0 likes
Superuser Contribution Re: 3 month premium deal at $0.99
Hi, I recently used the advanytage of 3 month premium deal at $0.99, however, they charged me 9.99 instead, what do do? Daniel
- Hi, I recently used the advanytage of 3 month premium deal at $0.99, however, they charged me 9.99 instead, what do do? Daniel
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- Roadie
- 188 Views
- 1 replies
- 0 likes
- 188 Views
- 1 replies
- 0 likes
Getting a refund
I am in Canada and I currently got a contract with Rogers. I learned you could get spotify premium for free through Rogers after I signed up for 3 months for 9.99. I contacted Rogers and they said I could get free premium through them but I would hav...
- I am in Canada and I currently got a contract with Rogers. I learned you could get spotify premium for free through Rogers after I signed up for 3 months for 9.99. I contacted Rogers and they said I ...
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- Spotify Star
- 143 Views
- 1 replies
- 0 likes
- 143 Views
- 1 replies
- 0 likes
Pre paid card won't work
I bought a pre paid card a few months ago and literally took hours to put it onto my Spotify account. Months went by and it expired so I bought a new card and have had the same difficulty. I ended up deleting my Spotify account (losing all my playlis...
- I bought a pre paid card a few months ago and literally took hours to put it onto my Spotify account. Months went by and it expired so I bought a new card and have had the same difficulty. I ended up...
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- Spotify Star
- 158 Views
- 1 replies
- 0 likes
- 158 Views
- 1 replies
- 0 likes
Studentenkorting
Beste, Ik heb mijn gegevens in moeten vullen omdat ik student ben. Dus heb ik al mijn betaalgegevens op moeten geven. DIt moest met een creditcard wat ik al raar vond?? Daarnaast moest ik mijn gewone bankrekening invullen waarbij ik eerste maand grat...
- Beste, Ik heb mijn gegevens in moeten vullen omdat ik student ben. Dus heb ik al mijn betaalgegevens op moeten geven. DIt moest met een creditcard wat ik al raar vond?? Daarnaast moest ik mi...
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- 133 Views
- 0 replies
- 0 likes
- 133 Views
- 0 replies
- 0 likes
No PIN sent
Hi! I am getting stressed already. I've been trying to get premium for the second time. My first subscription was okay. However, this time i can not register anymore. Several times i entered my mobile number but its not giving me the PIN. I am paying...
- Hi! I am getting stressed already. I've been trying to get premium for the second time. My first subscription was okay. However, this time i can not register anymore. Several times i entered my mobil...
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- 134 Views
- 0 replies
- 0 likes
- 134 Views
- 0 replies
- 0 likes
Paypal Account
I dont know wich paypal account i use to pay month by month, doesnt appear on my receipts, only appears the charge ($$) how can i do to know wich paypal account is?
- I dont know wich paypal account i use to pay month by month, doesnt appear on my receipts, only appears the charge ($$) how can i do to know wich paypal account is?
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- 185 Views
- 0 replies
- 0 likes
- 185 Views
- 0 replies
- 0 likes
Solved!! Premium I bought on android doesn't work, but works on desktop.
Hello! I've recently bought 2 months prepaid for Spotify premium on my android phone but however, it does not recognise me of being premium on my phone but my desktop app says I am premium. Is there any way of fixing this or do I wait longer after th...
- Hello! I've recently bought 2 months prepaid for Spotify premium on my android phone but however, it does not recognise me of being premium on my phone but my desktop app says I...
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- Music Fan
- 336 Views
- 4 replies
- 1 likes
- 336 Views
- 4 replies
- 1 likes
I am unable to change my subscription from Family Plan to Premium
I have Family Plan and I want to come back to Premium. When I try to change this in the Subscription options in my account settings, I keep getting an error message, something like "Something went wrong. Please, try again later". I tried many times i...
- I have Family Plan and I want to come back to Premium. When I try to change this in the Subscription options in my account settings, I keep getting an error message, something like "Something we...
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- 123 Views
- 0 replies
- 0 likes
- 123 Views
- 0 replies
- 0 likes
Spotify no me permite cancelar mi plan familiar y volver a premium
Hola, tengo plan familiar y estoy tratando de cambiar a plan premium individual pero me sale un error: "Ups, algo ha salido mal. Por favor, intenta de nuevo más tarde." ¡Podrían por favor ayudarme a cambiar mi suscripción?
- Hola, tengo plan familiar y estoy tratando de cambiar a plan premium individual pero me sale un error: "Ups, algo ha salido mal. Por favor, intenta de nuevo más tarde." ¡Podrían por favor ayudarme a ...
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- Casual Listener
- 264 Views
- 1 replies
- 2 likes
- 264 Views
- 1 replies
- 2 likes
Subscription and payment page blank
Hi,I've just got a new phone and it comes with 2 years free spotify so im trying to go on to my account and downgrade to the free version of spotify and remove my payment details. As this is what Vodafone asked me to do to set up my free subscription...
- Hi, I've just got a new phone and it comes with 2 years free spotify so im trying to go on to my account and downgrade to the free version of spotify and remove my payment details. As this is what V...
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- 150 Views
- 0 replies
- 0 likes
- 150 Views
- 0 replies
- 0 likes
verzilveren giftcard/headspace
Mijn spotify premium abonnement liep na het verzilveren van mijn giftcards tot 28-3-2018. Later zag ik een aanbieding van 3 maanden spotify premium en headspace voor 9,99 euro en daarna voor 14.99 euro/mnd....maar nu loopt mijn abonnement ineens maar...
- Mijn spotify premium abonnement liep na het verzilveren van mijn giftcards tot 28-3-2018. Later zag ik een aanbieding van 3 maanden spotify premium en headspace voor 9,99 euro en daarna voor 1...
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- 180 Views
- 0 replies
- 0 likes
- 180 Views
- 0 replies
- 0 likes
Superuser Contribution Insufficient Fund on my Mobile Number
I live in the Philippines, and the amount of spotify premium for 3 days is exactly P129.00. Earlier, I loaded my mobile phone an amount of P140.00 just to be sure that I get to register quickly and with no issues, but as I register, they said my mobi...
- I live in the Philippines, and the amount of spotify premium for 3 days is exactly P129.00. Earlier, I loaded my mobile phone an amount of P140.00 just to be sure that I get to register quickly and w...
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- Roadie
- 201 Views
- 1 replies
- 0 likes
- 201 Views
- 1 replies
- 0 likes
Superuser Contribution Can't listen
So I recently canceled my family premium account but it says it will last until 7/27. The rest of my family is blocked out from listening to music and it's stuck on almost a "free" mode while I get to listen to music.
- So I recently canceled my family premium account but it says it will last until 7/27. The rest of my family is blocked out from listening to music and it's stuck on almost a "free" mode while I get t...
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- Roadie
- 179 Views
- 1 replies
- 0 likes
- 179 Views
- 1 replies
- 0 likes