Solved!! Cancel subscription and get a refund
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
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- Casual Listener
- 108708 Views
- 70 replies
- 9 likes
- 108708 Views
- 70 replies
- 9 likes
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Forum Posts
Solved!! Duo/Family plan upgrade campaign issue
I am an existing Duo customer, and this evening I got an email from Spotify saying : “ Try Family for the next 2 months (at no extra cost) and go from 2 to 3 or more Premium accounts under one plan.”When I select to accept the offer and upgrade to Fa...
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- Casual Listener
- 13328 Views
- 26 replies
- 2 likes
- 13328 Views
- 26 replies
- 2 likes
Superuser Contribution Billed but no premium
I have been charged for a month but neither my new spotify account or my old one are premium. Both still free accounts. I have uninstalled and reinstalled. I've tried with email address and facebook amd nothing.Can anyone helpta Jess
- I have been charged for a month but neither my new spotify account or my old one are premium. Both still free accounts. I have uninstalled and reinstalled. I've tried with email address and facebook ...
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- Roadie
- 241 Views
- 3 replies
- 0 likes
- 241 Views
- 3 replies
- 0 likes
Superuser Contribution From ordinary premium to student subscription
Hey, I am a student who would like to change my subscription from ordinary premium to a student premium, because of the lower fee. I can't seem to find a way to do this. In advance, thanks.Tor
- Hey, I am a student who would like to change my subscription from ordinary premium to a student premium, because of the lower fee. I can't seem to find a way to do this. In advance, thanks. ...
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- Roadie
- 126 Views
- 1 replies
- 0 likes
- 126 Views
- 1 replies
- 0 likes
Pagamento
Mi avete addebitato due volte la cifra di 4.99€ senza avermi dato la versione premium. Chiedo la restituzione dei due mimporti di 4.99€ non ho nessun account premium.
- Mi avete addebitato due volte la cifra di 4.99€ senza avermi dato la versione premium. Chiedo la restituzione dei due mimporti di 4.99€ non ho nessun account premium.
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- Community Legend
- 146 Views
- 1 replies
- 0 likes
- 146 Views
- 1 replies
- 0 likes
Cobrado duas vezes
Spotify, quando fui fazer a conta premium não consegui fazer o download do arquivo da minha declaração de universitário e com isso não concluiu, entretanto, ja veio cobrando no meu cartão de crédito! Sendo que a página fechou e eu abri outra e acabei...
- Spotify, quando fui fazer a conta premium não consegui fazer o download do arquivo da minha declaração de universitário e com isso não concluiu, entretanto, ja veio cobrando no meu cartão de crédito!...
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- Community Legend
- 197 Views
- 1 replies
- 0 likes
- 197 Views
- 1 replies
- 0 likes
Solved!! Help Please!!
i cant remember the email of the account im being charged for can some please help me figure out how to recover a email for a spotify account all i have to go by is the receipt on my credit card
- i cant remember the email of the account im being charged for can some please help me figure out how to recover a email for a spotify account all i have to go by is the receipt on my credit card
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- Casual Listener
- 309 Views
- 2 replies
- 0 likes
- 309 Views
- 2 replies
- 0 likes
Subscribed as Student to Wrong Account!
Hello I quickly asssociated my college and information to the wrong account and when I closed the subscription and tried to set it up on the correct account it wouldn't allow it saying it was connected to another account. What do I do?
- Hello I quickly asssociated my college and information to the wrong account and when I closed the subscription and tried to set it up on the correct account it wouldn't allow it saying it was connect...
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- Community Legend
- 166 Views
- 1 replies
- 0 likes
- 166 Views
- 1 replies
- 0 likes
Solved!! I am being billed $9.99 a month but can't find my Spotify account. Need help!!!
I have a Spotify account out there and I am guessing it is a Premium account. I have no idea what email address it's under or what the username is. I want to cancel it but I can't find it. Can someone please help me. I don't want to be billed anymore...
- I have a Spotify account out there and I am guessing it is a Premium account. I have no idea what email address it's under or what the username is. I want to cancel it but I can't find it...
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- Community Legend
- 325 Views
- 1 replies
- 0 likes
- 325 Views
- 1 replies
- 0 likes
Want my money back
Okay I've never used spotify in my life and I look at my bank account and see that I was charged two payments this is ridiculous I want my money back. I made an account to get into this but as soon as I get my money back I'm deleting my account.
- Okay I've never used spotify in my life and I look at my bank account and see that I was charged two payments this is ridiculous I want my money back. I made an account to get into this but as soon a...
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- Community Legend
- 148 Views
- 1 replies
- 0 likes
- 148 Views
- 1 replies
- 0 likes
Billed after cancelling
I cancelled my premium account last week and I've been billed again. Why?
- I cancelled my premium account last week and I've been billed again. Why?
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- Roadie
- 146 Views
- 1 replies
- 0 likes
- 146 Views
- 1 replies
- 0 likes
Help problèmes de paiment
J'aimerais souscrire un abonnement premium à spotify et pouvoir régler la somme due avec mon numéro de téléphone. Cependant, il me dise que j'ai "atteint la limite" pour pouvoir souscrire une abannoment avec mon numéro. Je n'ai pas d'autres moyens de...
- J'aimerais souscrire un abonnement premium à spotify et pouvoir régler la somme due avec mon numéro de téléphone. Cependant, il me dise que j'ai "atteint la limite" pour pouvoir souscrire une abannom...
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- Spotify Star
- 269 Views
- 1 replies
- 0 likes
- 269 Views
- 1 replies
- 0 likes
I don't want to update payment details
Hello,There was no credit on my card when the sub came through this week. That has been resolved but spotify wants me to update my payment details to a different method. Is there any way to stick with the same card?Ben
- Hello, There was no credit on my card when the sub came through this week. That has been resolved but spotify wants me to update my payment details to a different method. Is there any way to stick...
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- Spotify Star
- 160 Views
- 1 replies
- 0 likes
- 160 Views
- 1 replies
- 0 likes
Spotify on Tesco network
I've redeemed my code on my voucher for premium 30 days which is a £9.99 voucher then it said I was successful but then still my music isn't playing an it's asking me if I want to upgrade an also before letting me redeem my code it told me Tesco netw...
- I've redeemed my code on my voucher for premium 30 days which is a £9.99 voucher then it said I was successful but then still my music isn't playing an it's asking me if I want to upgrade an also bef...
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- Spotify Star
- 1027 Views
- 1 replies
- 0 likes
- 1027 Views
- 1 replies
- 0 likes
Solved!! Tarjeta extraviada
Perdí mi tarjeta y la nueva me llega en 10 días ¿cómo pago mi suscripción mensual?
- Perdí mi tarjeta y la nueva me llega en 10 días ¿cómo pago mi suscripción mensual?
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- Spotify Star
- 362 Views
- 1 replies
- 0 likes
- 362 Views
- 1 replies
- 0 likes
No puedo iniciar mi cuenta premium
Al querer iniciar mi cuenta premium en un nuevo dispositivo, se inicia pero en la version gratis y no en la premium de la cual soy administrador.
- Al querer iniciar mi cuenta premium en un nuevo dispositivo, se inicia pero en la version gratis y no en la premium de la cual soy administrador.
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- Spotify Star
- 175 Views
- 1 replies
- 0 likes
- 175 Views
- 1 replies
- 0 likes
How do you stop payments for a Facebook linked account when you don't have Facebook any more?
My premium is linked to my Facebook created account but I haven't had Facebook in 6 months. They've been charging me. I created a different account that's not linked to Facebook. Does anyone know how I can get my premium service transferred to that a...
- My premium is linked to my Facebook created account but I haven't had Facebook in 6 months. They've been charging me. I created a different account that's not linked to Facebook. Does anyone know how...
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- Spotify Star
- 200 Views
- 1 replies
- 0 likes
- 200 Views
- 1 replies
- 0 likes
Problema com assinatura
Olá, acabei de fazer a assinatura para o Spotify para universitários e já constou que foi autorizada a compra, porém hora que chegou a hora de confirmar a escola, saiu da página e não consigo mais volta nela, e ainda minha conta está Free .. O que po...
- Olá, acabei de fazer a assinatura para o Spotify para universitários e já constou que foi autorizada a compra, porém hora que chegou a hora de confirmar a escola, saiu da página e não consigo mais vo...
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- 157 Views
- 0 replies
- 0 likes
- 157 Views
- 0 replies
- 0 likes
Hey i paid for 1 year in August, and they are trying to charge me again now in May!
As i said , i paid a full year in august 2016 and i receive a couple of emails from spoify about my new payment! Is a fantastic app, but it make me sick , there is no email contact thats sucks ! Where i can send this people a screen pic of my payment...
- As i said , i paid a full year in august 2016 and i receive a couple of emails from spoify about my new payment! Is a fantastic app, but it make me sick , there is no email contact thats sucks ! Wher...
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- Roadie
- 365 Views
- 1 replies
- 0 likes
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Double payments
- 365 Views
- 1 replies
- 0 likes
spotify family
hola soy de ecuador no puedo agregar a miembros de mi familia en mi cuenta de spotify premiun familiar porfavor alguien que me ayude, me sale un mensaje diciendo que la direccion de la casa no es la misma. que podria hacer?
- hola soy de ecuador no puedo agregar a miembros de mi familia en mi cuenta de spotify premiun familiar porfavor alguien que me ayude, me sale un mensaje diciendo que la direccion de la casa no es la ...
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- Newbie
- 224 Views
- 1 replies
- 0 likes
- 224 Views
- 1 replies
- 0 likes
Superuser Contribution Spotify Universitarios
Hola, hice el pago y me llegó el correo de confirmación.Al darle click para continuar la compra me dice que la página no existe.¿Qué puedo hacer?Gracias.
- Hola, hice el pago y me llegó el correo de confirmación. Al darle click para continuar la compra me dice que la página no existe. ¿Qué puedo hacer? Gracias.
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- Roadie
- 201 Views
- 1 replies
- 0 likes
- 201 Views
- 1 replies
- 0 likes
Gift card
Inseri um gift card, foi aceite mas mesmo assim continuo com conta free, se for as definições de conta no site mostra que o meu premium acaba dia 1/6/17.
- Inseri um gift card, foi aceite mas mesmo assim continuo com conta free, se for as definições de conta no site mostra que o meu premium acaba dia 1/6/17.
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- Casual Listener
- 196 Views
- 1 replies
- 0 likes
- 196 Views
- 1 replies
- 0 likes