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Forum Posts

Solved!! Duo/Family plan upgrade campaign issue

I am an existing Duo customer, and this evening I got an email from Spotify saying : “ Try Family for the next 2 months (at no extra cost) and go from 2 to 3 or more Premium accounts under one plan.”When I select to accept the offer and upgrade to Fa...

Music Fan

TiBlack

Newbie

21933 Views

28 replies

4 likes

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  • 28 replies
  • 4 likes

Current Premium account holder and Rogers free 6 month promotion

I've been a Premium user for almost a year. I moved my cell phone package to a Share Everything with Rogers and I get 6 month free Spotify Premium.Rogers won't let me link my Spotify account because the 6 months free is for "new" Spotify Premium acco...

Newbie

I've been a Premium user for almost a year. I moved my cell phone package to a Share Everything with Rogers and I get 6 month free Spotify Premium. Rogers won't let me link my Spotify account beca...

237 Views

0 replies

0 likes

  • 237 Views
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Paid premium still dont get premium

I received an email with a 9$ offer for 3 months, i paid it, they sent the confirmation bill, but when i logged in, im not premium. The account says Free. I need help!

Newbie

I received an email with a 9$ offer for 3 months, i paid it, they sent the confirmation bill, but when i logged in, im not premium. The account says Free. I need help!

labelscollected

Community Legend

176 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Spotify is too difficult and very messy from my point of wiew. Tried too get premium 3 month

It did not work!!!! Klick on a link on my e-mail did not work Getting help too solve my probllem DID NOT WORK!!!!!!!! PAY 9 kr FOR 3 MONTH DID NOT WORK????!!!! WHAT THE F..K SHOULD J DO!!!!!!

Newbie

It did not work!!!! Klick on a link on my e-mail did not work Getting help too solve my probllem DID NOT WORK!!!!!!!! PAY 9 kr FOR 3  MONTH DID NOT WORK????!!!! WHAT THE F..K SHOULD J DO!!!!!!

949 Views

0 replies

0 likes

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PREMIUM

IF I CANCEL MY PREMIUM SUBSCRIPTION AND THEN IN A FEW MONTHS DECIDE TO GO PREMIUM AGAIN WILL I STILL HAVE MY PLAYLISTS?

Newbie

IF I CANCEL MY PREMIUM SUBSCRIPTION AND THEN IN A FEW MONTHS DECIDE TO GO PREMIUM AGAIN WILL I STILL HAVE MY PLAYLISTS?

jamilsonjunior

Music Fan

223 Views

1 replies

0 likes

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  • 1 replies
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I payed a deal that was 3 months for 9kr, but you charged me with 90kr more.

I payed a deal what were supposed to cost me 9kr for 3 months but you drew 99kr instead, 90kr more than the deal said. I feel scammed somehow. Don't know what is going on, but you can't just draw more than you say the deal is going to cost us.

Newbie

I payed a deal what were supposed to cost me 9kr for 3 months but you drew 99kr instead, 90kr more than the deal said. I feel scammed somehow.   Don't know what is going on, but you can't just...

cadmielp

Roadie

260 Views

1 replies

0 likes

  • 260 Views
  • 1 replies
  • 0 likes

Premium trial

I bought the 3 month premium trial. It has been a week and it is saying that it has run out

Newbie

I bought the 3 month premium trial. It has been a week and it is saying that it has run out

Maxim

Spotify Star

202 Views

1 replies

0 likes

  • 202 Views
  • 1 replies
  • 0 likes

Promoção R4 1,99 não aplicada

Fiz a opção da promoção 3 primeiros meses por R$ 1,99 e fiz o pagamento por boleto de 3 meses atecipados de R$ 16,90, mas até agora no meu perfil só está constando assinatura por 3 meses. E os 3 meses por 1,99, como fica???? Se não corrigirem vou usa...

Casual Listener

Fiz a opção da promoção 3 primeiros meses por R$ 1,99 e fiz o pagamento por boleto de 3 meses atecipados de R$ 16,90, mas até agora no meu perfil só está constando assinatura por 3 meses. E os 3...

Bittencourt

Spotify Star

546 Views

5 replies

0 likes

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  • 5 replies
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Superuser Contribution Credit card isn't work with spotify

My credit card, or my bank not allow to desposit to Spotify. What can I do about it?

Casual Listener

My credit card, or my bank not allow to desposit to Spotify. What can I do about it?

BigRedMonster

Casual Listener

223 Views

2 replies

0 likes

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  • 2 replies
  • 0 likes

Payer seulement la période d'essai ?

Je voudrais savoir si je peux payer les trois mois à 0,99€ et une fois les trois mois écoulées payer avec l'offre étudiante qui est de 5€? et également si une fois les 3 mois écoulés et payés je suis obligée de repayer 10€ par mois ou si je peux m'ar...

Newbie

Je voudrais savoir si je peux payer les trois mois à 0,99€ et une fois les trois mois écoulées payer avec l'offre étudiante qui est de 5€? et également si une fois les 3 mois écoulés et payés je suis...

154 Views

0 replies

0 likes

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Double charged via iTunes and direct

I would like to contact someone from spotify to see why they are charging me twice per month for 1 account, does anyone has contact details of spotify, I couldn't find them. Thanks!

Newbie

I would like to contact someone from spotify to see why they are charging me twice per month for 1 account, does anyone has contact details of spotify, I couldn't find them. Thanks!

135 Views

0 replies

0 likes

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Re: Abbuchung trotz Kündigung

Gleiches Problem hier bei mir. sogar doppelte abbuchung pro monat trotz kündigung

Casual Listener

Gleiches Problem hier bei mir. sogar doppelte abbuchung pro monat trotz kündigung

237 Views

0 replies

0 likes

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via banknr van spotify betaald

Ik kreeg altijd bericht dat ik niet geautoriseerd met het systeem als ik betalingen met Ideal wil doen, dat is raar. Dus ik heb naar jullie bankreknummer 9.90 gestort, maar ik heb nu al 3 dagen nog steeds niet geupgraid. Help aub zsm mvg, Justbo Laur...

Newbie

 Ik kreeg altijd bericht dat ik niet geautoriseerd met het systeem als ik betalingen met Ideal wil doen, dat is raar. Dus ik heb naar jullie bankreknummer 9.90 gestort, maar ik heb nu al 3 dagen...

Hubo

Community Legend

250 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Just verified for student premium but double charged for 2 different premium amounts

I just got verified for a student premium account so I went directly to my Spotify account online and updated my details. I saw that I was charged $11.99 for a regular premium account. I went back to my email and clicked through the link in the email...

Casual Listener

I just got verified for a student premium account so I went directly to my Spotify account online and updated my details. I saw that I was charged $11.99 for a regular premium account. I went back to...

Maxim

Spotify Star

253 Views

3 replies

0 likes

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  • 3 replies
  • 0 likes

I was charged and will not be premium

I just signed the 3-month plan for R $ 1.99 and an error message appeared when I confirmed the purchase by credit card. "It looks like you already took advantage of a similar offer" I continued but still not signing the plan was done The debit on my ...

Visitor

I just signed the 3-month plan for R $ 1.99 and an error message appeared when I confirmed the purchase by credit card. "It looks like you already took advantage of a similar offer" I continued but s...

Nugget2324

Newbie

230 Views

3 replies

0 likes

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  • 3 replies
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Premium 3 months 129pesos

So I tried getting this promo but it tells me i have insufficient load. I used my prepaid sim's load to get it. But i have more than 129 pesos please help me how can i register to this?

Visitor

So I tried getting this promo but it tells me i have insufficient load. I used my prepaid sim's load to get it. But i have more than 129 pesos please help me how can i register to this?

136 Views

0 replies

0 likes

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Student

Hello,I started off Spotify with a premium account for student and this month I saw I was billed 9.99. I logged on now and redeemed my student and they charged me 4.99 for the student. I got billed 2 times.... I was supposed to be a student to begin ...

Newbie

Hello, I started off Spotify with a premium account for student and this month I saw I was billed 9.99. I logged on now and redeemed my student and they charged me 4.99 for the student. I got billed...

145 Views

0 replies

0 likes

  • 145 Views
  • 0 replies
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Superuser Contribution Spotify Premium activation

I've just made a payment awhile ago through my mobile banking fund transfer for a 3 month spotify premium subscription. I have already tried the necrssary troubleshoot but my account still reflects as a free account. I have received an email from the...

Newbie

I've just made a payment awhile ago through my mobile banking fund transfer for a 3 month spotify premium subscription. I have already tried the necrssary troubleshoot but my account still reflects a...

Hyperancez

Newbie

330 Views

2 replies

0 likes

  • 330 Views
  • 2 replies
  • 0 likes

Superuser Contribution No me permite mi tarjeta

Quiero iniciar una cuenta de premium familiar pero cuando pongo los datos de mi tarjeta y le doy comenzar sale un msj que dice ups, parace que los proveedores o la tarjeta estan teniendo un mal día etc, que hago para que me funcione o cual puede ser ...

Newbie

Quiero iniciar una cuenta de premium familiar pero cuando pongo los datos de mi tarjeta y le doy comenzar sale un msj que dice ups, parace que los proveedores o la tarjeta estan teniendo un mal día e...

RafaelFigueroa

Newbie

301 Views

2 replies

0 likes

  • 301 Views
  • 2 replies
  • 0 likes