Solved!! Cancel subscription and get a refund
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
- 74559 Views
- 49 replies
- 3 likes
Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Please see below the most popular frequently asked questions.
Loading article...
Loading faqs...
Please see below the current ongoing issues which are under investigation.
Loading issue...
Loading ongoing issues...
Ask here for help with Premium, payments and trials.
Start a topicI dont use Spotify enough to pay for a subscription I'm going to cancel subscription
I am an existing Duo customer, and this evening I got an email from Spotify saying : “ Try Family for the next 2 months (at no extra cost) and go from 2 to 3 or more Premium accounts under one plan.”When I select to accept the offer and upgrade to Fa...
I was offered a 3 month free trial of Premium which i agreed too, but I am not making use of it, so i want to stop it before being charged anything.
I live in the US and am currently abroad in Germany. I received an email saying there was trouble collecting my Spotify Premium payment. I am trying to pay with my US credit card while in Germany.My current US credit card (on file) works and has plen...
Will this work as his account will be set up in a country different from where payment was made?
Hello my brother bought Spotify premium using my debit card and i would like to get my money back
hi i realise your not an employee but i need some help and im not getting any from the support people , i opened a free account ive got charged $60 for the privilege of that i emailed support they took the details said they would get back to me and j...
I don't know which one we have, but I pay monthly 9.99
PlanPremium (119.00 INR per month plan)CountryIndiaDevice(PC, Mobile)Operating System(Android Oreo, Windows 10) My Question or IssueHi, my current plan is 119.00 INR. I want to switch to the yearly plan as I have been using Spotify for 2 years now an...
Spotify premium should only be $10 a month and it’s been charging me $35 a month
I am trying to sign up for premium but it is saying that I need to enter a valid address but i've been entering my real address!!
meny apna spotify account premium plan buy kya tha abi 3 din pehly or 1 din premium chala phr band hogya khud ba khud 1 month wala plan tha please solve kardo sir
I was told to renew my subscription for Spotify Premium student discount and it says I am ok for the next year for student premium, yet, on my account it says I am not. I am still a student and would like to continue getting student premium.
I keep getting a message on Spotify that my payment failed. It didn't. I can see where the money for my subscription was taking out of my bank account and also have a receipt for the payment on my Spotify account. Now, I'm getting ads even though I s...
Al entrar a mi cuenta, Vi que mi pago no se había procesado. Cuando lo pagué me pasó de plan familiar a plan individual cuando lo único que quería era pagar el plan familiar. Luego al regresar al plan familiar, me di cuenta que ya no estaban los miem...
PlanFree/PremiumCountrySouth koreaDevice(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) galaxy a22 5gOperating System(iOS 10, Android Oreo, Windows 10,etc.)Android 12My Question or IssueI want to upgrade to a premium, but Spotify says my credit c...
in the past, release radar and discover weekly had no skip limits in the free version. Was this changed?
PlanFreeCountrySouth AfricaDevice(Samsung Galaxy S9)Operating System(Android) My Question or IssueI have a free account and would like to upgrade to the Premium Duo for myself and my wife. When selecting join premium, it comes up with the individual ...
mesmo tendo efetuado pagamento para 3 meses de acesso ao spotify, não estou conseguindo acessar minhas músicas. aparece como se estivesse no plano free. Efetuei o pagamento há alguns dias e o pagamento ja saiu da minha conta bancária. Por que o spoti...
Individual for 3 monthsFreeTurkey Device(Macbook Pro 2021)Operating System(MacOS Monterey) Individual plans page does not open. When I try to go to https://www.spotify.com/tr/plan/individual it redirects me back to https://www.spotify.com/tr/premium/
PlanPremiumCountryGermany My Question or IssuePremium subscription taken in one country does not work in another. Why?
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueDuo plan giving me and my girlfriend issues, I have it set as her address yet it says she’s p...