Solved!! Cancel subscription and get a refund
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
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Start a topicI dont use Spotify enough to pay for a subscription I'm going to cancel subscription
I am an existing Duo customer, and this evening I got an email from Spotify saying : “ Try Family for the next 2 months (at no extra cost) and go from 2 to 3 or more Premium accounts under one plan.”When I select to accept the offer and upgrade to Fa...
PlanPremiumCountryNetherlandsDeviceWindows desktopOperating SystemWindows My Question or Issue Why am i still getting ads while having premium?
PlanPremiumCountryUSADeviceAndroidOperating SystemOreo My Question or IssueI was wondering what would happen to my Hulu if I happened to change my plan from the standard to Premium Duo.
I am trying to cancel my premium account via the button in the accounts page which points to the url https://www.spotify.com/us/account/subscription/change/intent/?target=free. Everytime I try this I get an error "Oops! Something went wrong, please t...
PlanPremium + HeadspaceCountrySwedenDeviceDesktopOperating SystemWindows 10 My Question or IssueI cannot change from Premium + Headspace subscription to just Premium. When i try to change i just get the message:"Can not change plans. This may be beca...
PlanFree/PremiumCountryCroatia Device(Huawei Honor View 10)Operating System(Android 10) Hello, today was supposed to be the renewal of my Premium Solo subscription, but I forgot to top-up the card that was put in the payment info. When I topped-up an...
Meu desconto universitário não está ativo, quando tento renovar ele diz que ja utilizei o beneficio, entretanto, faz apenas 1 ano que possuo a conta no spotify e não possuo mais de uma conta.
PlanFree trialCountry Device iphone x(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Hello, I purchased a subscription early this year and forgot to cancel it. I haven't used Spotify since then. Can I get refund for it? Thank you.
If I cancel Premium, do I get 31 days grace period before it 'switches off'
Quise activar mi cuenta premium pero no me aceptaba mis datos, después me di cuenta que se hicieron 3 cargos a la tarjeta y ni siquiera tengo Spotify premium. Quisiera una solución, que me regresen mi dinero que es más de lo que cobran el mes.
PlanPremium for studentsCountryUSADevice Operating System My Question or IssueI was subscribed to a student premium account, when all of a sudden I was switched to a normal premium account without being notified. I have been charged double the price ...
PlanPremium Family CountryPortugal Device Macbook Pro late 2016) My Question or Issue Hi guys, I am trying to include my mother's account to my Family subscription but she enters her address (our address), a message pops up saying that the address is...
Hello. I would like to be part of the premium community but my university doesn´t appear in the students plan.I dont know how to suggest it in the oppions.I study in a "Conservatorio Superior de Música". It´s name is "Conservatorio Superior de Música...
PlanStudent PremiumCountryUSMy Question or IssueI can't seem to log into my hulu account and hulu doesn't seem to show that I have an account with them but on premium for students it shows that I have a registered account with hulu
Hello, Ive been a long time member, never had issues. Ive paid for Spotify Family last [snip - Moderator edit] Today I was celebrating my birthday, but my spotify quit on me and started playing ads. After a long search why, and could not find a reaso...
PlanPremiumCountryUS I currently have Spotify Premium with Hulu/Showtime. If I were to switch to a Premium Student account, would I retain my Hulu account when I graduate and switch back to regular Premium?
I have recently subscribed to Spotify Premium for students. After subscribing, I can see the invoice but I'm still on Spotify Free?
I just contacted support@spotify.com about canceling my subscription. I got an reply from noreply Salesforce. They are asking for: The exact date and time of the transaction, according to your bank statement.The first six and last four digits of your...
My partner and I both have spotify premium, so the duo is perfect for us. However if one of us changes our plan does the other have to set up a brand new account of can they use the account that they already have just minus the fee? both of us have a...
I received an email from no-reply@spotify.com stating that the payment has failed and i need to update it when i clicked it directed me to spotify website and asked me to login so i did and updated it and that was last payment. Today i heard about se...