Ask here for help with Premium, payments and trials.
Hi there I have upgraded my subscription to family. One of the members of my family is concerned they will lose all the songs they’ve downloaded and playlist blah blah associated with their account? Which would be annoying. So my question is if they ...
My dad bought a gift card for himself but ask me to do it for him. So I type the code to redeem but keeps telling me "Something went wrong. Try again, or get help." But he bought the gift card in another state. So I put the code but the postal code d...
PlanPremium (trial)CountryNetherlandsDevicePC/Nokia 8.1Operating SystemWindows 10/ Android I attempted to start a free trial for Spotify premium 3 days ago. I verfied my IDEAL bank account, and received a confirmation of "payment" for 0 euros on both...
I would like to pay for my spotify please. I have family matter to deal with, I need to pay asap, please.
I paid for premium with my debit card, got charged but did not get the subscription.I paid for it later with UPI. How do i get refund for my first transaction?
Plan: Premium FamilyCountry: ArgentinaMy Question or Issue:Hola disculpen que hable en castellano. Estoy suscripta hace mucho en spotify, el mes pasado (marzo) me cambie al spotify family. El pago a hacer me llego el 28/03 y me cobraron los 150 pesos...
PlanPremium FamilyCountryThe NetherlandsDeviceallOperating Systemall My Question or IssueHi. So I just started a family account with my boyfriend. Before the family account I had premium which I paid with from my own bank account. I updated the famil...
Hi, I received a text message at 2.11am this morning, saying "Thank you for your subscription of £9.99 for Spotify Premium from Spotify" etc, this charge has come off my payg O2 balance. I have never signed upto Spotify premium, have also checked my ...
I'm paying for my spotify twice, but I've ever only bought one subscription. What can I do?
i have an invite to join a family plan but everytime i click it it just goes to the subscription page and tells me to "stay premium" but if i choose that itll just make me have my own family plan. Idk what else to do and this is really annoying pls h...
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Spotify has seriously fouled up their entire subscription system in the USA with the rollout of the Hulu promotion.It appears to be impossible at this moment to sign up for a new Premium account without Hulu, or to upgrade a free to account to Premiu...
There has been a small misunderstanding which I don’t immediately know the answer to, hope you can help. i have payed a premium account for 3 months for a friend of mine. I gave this to him as a present. It got billed through mypaypal as is my own pr...
PlanFreeCountryUSDeviceS10+Operating SystemAndroid My Question or IssueI do not see the samsung spotify offer. I do not remember using premium before on this account. Could you please let me know what the issue is?
PlanPremiumCountryCanadaDeviceIphone 6sOperating SystemIos10 My Question or IssueCharged double for several months, is there anyway to add that back to my credit card ?! I do not want a Spotify credit or whatever for extra months. ThanksAndrew
PlanFamily PremiumCountryIrelandDeviceAndroid (moto G5)Operating SystemAndroid Oreo Premium services stopped working My daughter is prompted with a message saying 'You have tried to access a premium feature' when logged in on Android app and trying t...
PNone of the below information is required. However, the more you provide the easier it will be for us to try and help.PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,...
PlanFreeCountryGreeceDeviceDesktop , RedmiNote5plusOperating System( Android, Windows 10 My Question or IssueI just got my Visa Prepaid card in order to pay for a prenium student subscription but it does not accept the payment. Take note that the inf...
PlanSpotify FamilyCountryFranceDeviceSamsung Galaxy A5Operating SystemAndroid Oreo, Windows 10My Question or Issue Hi, I cannot add my daughter's account to our family subscription. I already sent several times the invite (even with different e-mail ...
Necesito saber si se puede hacer pago con tarjeta de débitoo y como hacerlo por fa
Having reached a time of life when I could keel over dead at any moment, I'm canceling any and all auto-renewal subscriptions as a courtesy to my survivors, who will appreciate having fewer chores to deal with after I've vamoosed. With that in mind, ...
PlanstudentCountrycanadaDeviceandroidQUESTION: WHY am i being charged twice again after i directly spoke with spotify staff about two weeks ago and they closed my other account. i am so frustrated.
Compré varias tarjetas de Spotify y ninguna me funcionó, me marcaba error cuando las canjeaba, incluso intenté con otras tarjetas de Spotify que había comprado ese momento pero no funcionó. Fui a walmart (en donde compré las tarjetas) y me dijeron qu...