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PlanPremium IndividualCountryUSA My Question or IssueHello! I have Premium Individual and am grandfathered in to "Access to Hulu." I cannot access Hulu when trying to login via username and password. I've tried logging into Hulu through my Spotify Ac...
Visitor
72290 Views
31 replies
2 likes
Moderator
120827 Views
36 replies
0 likes
We have a Premium Family Plan. My husband is trying to listen to an Audiobook but he got cut off because apparently there are only a certain number of hours per month you can listen? Other than the fact that this makes zero sense (WHY???) I am trying...
Visitor
156869 Views
69 replies
10 likes
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
Visitor
307536 Views
170 replies
13 likes
PlanPremiumCountry USADeviceiPhone XOperating SystemWindows My Question or Issue For some reason Hulu said my account with them and spotify was cancelled yesterday but I didn't cancel it. When I go resign up again it doesn't show up anywhere to repur...
Plan Premium Country USA Device iPhone X Operating System Windows My Question or Issue For some reason Hulu said my account with them and spotify was cancelled yesterday ...
Spotify Star
997 Views
1 replies
0 likes
I just got Spotify and I used mobile load (Globe) to upgrade to premium. I found out from a friend that all my downloaded songs for offline usage will be gone if I get reverted back into a free user. I cant seem to find an option to "extend subscript...
I just got Spotify and I used mobile load (Globe) to upgrade to premium. I found out from a friend that all my downloaded songs for offline usage will be gone if I get reverted back into a free user....
Spotify Star
728 Views
1 replies
1 likes
PlanFree CountryBrazil My Question:Hello there, I've bought a gift card with the value of a month premium subscription. However, when I tried to activate, I get a messege saying the the code is not valid. I've bought the gift card at a supermarket an...
Plan Free Country Brazil My Question: Hello there, I've bought a gift card with the value of a month premium subscription. However, when I tried to activate, I get a messege sayi...
Casual Listener
418 Views
2 replies
0 likes
PlanFreeCountryUruguay DeviceiPhone SEOperating SystemiOS 12.1 My QuestionHi, I would like to change my suscription to Premium, but in my iPhone App I get a message showing that “it is not possible to buy Premium with this app”. Can someone help me w...
Plan Free Country Uruguay Device iPhone SE Operating System iOS 12.1 My Question Hi, I would like to change my suscription to Premium, but in my iPhone App I get a message show...
Spotify Legend
419 Views
1 replies
0 likes
Hi there, I'm trying to cancel a family subscription (using the master account that signed up for it). However it doesn't seem to end, I get this message - "Your plan will end on 12/5/18 and you will no longer have offline, ad-free music. At that tim...
Hi there, I'm trying to cancel a family subscription (using the master account that signed up for it). However it doesn't seem to end, I get this message - "Your plan ...
Spotify Legend
495 Views
1 replies
0 likes
PlanPremium for StudentsCountry U.S.DeviceiPhone 8Operating SystemiOS 10 My Question or IssueI subscribe to Spotify Premium for Students. This month I got charged $9.99 instead of $4.99.
Plan Premium for Students Country U.S. Device iPhone 8 Operating System iOS 10 My Question or Issue I subscribe to Spotify Premium for Students. This month I got charged $9.99 ...
Spotify Legend
587 Views
1 replies
0 likes
Hi, I know that Spotify is an incredible special flower than is alloted to destroy the fabric of all ideas of user interface design, experience and customer service because of their massive market dominance. But still. Because I travel for a living, ...
Hi, I know that Spotify is an incredible special flower than is alloted to destroy the fabric of all ideas of user interface design, experience and customer service because of their ...
Spotify Legend
11580 Views
1 replies
12 likes
PlanPremiumCountryItaly Device(oneplus6)Operating System(Android) My Question or IssueI connected Alexa with my facebook account on Spotify, but asking "Alexa play a song on Spotify" , Alexa reply "You have to own a premium account on spotify"(transl...
Plan Premium Country Italy Device (oneplus6) Operating System (Android) My Question or Issue I connected Alexa with my facebook account on Spotify, but asking "Alexa play a son...
Regular
2285 Views
6 replies
0 likes
I have registered under the student discount however I was not sent any email confirmation whether it was successful or not. And when I try to apply again it keeps saying it is reedem
I have registered under the student discount however I was not sent any email confirmation whether it was successful or not. And when I try to apply again it keeps saying it is reedem
Roadie
350 Views
1 replies
0 likes
Hello, I'm on Spotify Premium now for nearly a year and always paying with Paypal, now suddenly it states that the Payment couldn't be accomplished and that I need to update my payment method and that they will try to charge me later again.What happe...
Hello, I'm on Spotify Premium now for nearly a year and always paying with Paypal, now suddenly it states that the Payment couldn't be accomplished and that I need to update my payment method and tha...
Roadie
353 Views
1 replies
0 likes
My friend used my card once to pay for her Spotify and has since deleted my card from her account i have proof of this however when Spotify cannot take the money out of her account they take it out of mine. I want a refund ASAP how do I go about this...
My friend used my card once to pay for her Spotify and has since deleted my card from her account i have proof of this however when Spotify cannot take the money out of her account they take it out o...
Spotify Legend
361 Views
1 replies
0 likes
Benim bankamdan 2 sefer ödeme alındı fakat hesabın premium'u aktifleşmedi
Benim bankamdan 2 sefer ödeme alındı fakat hesabın premium'u aktifleşmedi
Community Legend
310 Views
1 replies
0 likes
My Question or IssueI've had premium family for TWO years. Yesterday my payment didn't go through so I followed the link and paid my credit card. Now, it charged me the wrong amount and none of my kids have their music as it's showing up simply a reg...
My Question or Issue I've had premium family for TWO years. Yesterday my payment didn't go through so I followed the link and paid my credit card. Now, it charged me the wrong amount...
Spotify Star
385 Views
1 replies
0 likes
PlanFreeCountry PhilippinesDeviceDesktop and oppo F5Operating SystemAndroid N and Windows 10 My Question or Issue I already paid the premium via dragonpay and it is already 3 hours since I paid it. How long does it usually take for third party paymen...
Plan Free Country Philippines Device Desktop and oppo F5 Operating System Android N and Windows 10 My Question or Issue I already paid the premium via dragonpay and it is a...
Spotify Star
416 Views
1 replies
0 likes
I called Hulu support and fixed it.
I called Hulu support and fixed it.
Spotify Star
648 Views
1 replies
0 likes
For about the last 2 weeks I have had the same song ready to play, in the middle of the song. It's not really an issue, but I hate the song it's stuck on and the cover is weird lol. Seems like a weird bug, I can't get it to change the song no matter ...
For about the last 2 weeks I have had the same song ready to play, in the middle of the song. It's not really an issue, but I hate the song it's stuck on and the cover is weird lol. Seems li...
Casual Listener
436 Views
2 replies
1 likes
Hello,I'm having trouble paying in Spotify Premium.Although there is enough money with Inial "Master Card" it gives error.I've been waiting a long time, but the problem isn't solved.I live in Turkey.My friends have a Premium account with the same pay...
Hello, I'm having trouble paying in Spotify Premium.Although there is enough money with Inial "Master Card" it gives error.I've been waiting a long time, but the problem isn't solved.I live in Turke...
Casual Listener
604 Views
3 replies
0 likes
How do I switch from the premium package that I have right now to the Premium Family package? Right now everyone in my household has their own account.
How do I switch from the premium package that I have right now to the Premium Family package? Right now everyone in my household has their own account.
Spotify Star
368 Views
1 replies
1 likes
PlanPremiumCountry Canada My Question or Issue I'm interested in getting another year of Spotify Premium but I'm unable to find an option for annual billing.
Plan Premium Country Canada My Question or Issue I'm interested in getting another year of Spotify Premium but I'm unable to find an option for annual billing.
Spotify Star
16644 Views
3 replies
1 likes
PlanPremiumCountry USA DeviceSamsung S7Operating System Android My Question or Issue Major help requested. Nothing is working i've tried everything. Hasn't worked for at least a month.
Plan Premium Country USA Device Samsung S7 Operating System Android My Question or Issue Major help requested. Nothing is working i've tried everything. Ha...
Spotify Legend
319 Views
1 replies
0 likes
