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Solved!! Duo/Family plan upgrade campaign issue

I am an existing Duo customer, and this evening I got an email from Spotify saying : “ Try Family for the next 2 months (at no extra cost) and go from 2 to 3 or more Premium accounts under one plan.”When I select to accept the offer and upgrade to Fa...

  • Music Fan
  • Susan_GP
  • Moderator
  • 4856 Views
  • 23 replies
  • 2 likes
  • 4856 Views
  • 23 replies
  • 2 likes

Superuser Contribution Solicito mi reembolso

Tengo cuenta gratis, sin embargo, recibí un correo con la promoción de cuenta premium por $ 9.00 por un mes, así que decidí probar, pero me aceptó el cobro y no me dió el mes gratis, solicito ayuda .GraciasSaludosPlanGratis / PremiumPaís Dispositivo ...

  • Newbie
  • Tengo cuenta gratis, sin embargo, recibí un correo con la promoción de cuenta premium por $ 9.00 por un mes, así que decidí probar, pero me aceptó el cobro y no me dió el mes gratis, solicito ayuda ....
  • SergioDavid
  • Roadie
  • 221 Views
  • 1 replies
  • 0 likes
  • 221 Views
  • 1 replies
  • 0 likes

Superuser Contribution Cuenta vulnerada?

PlanPremiumCountry ArgentinaDeviceMoto g5+Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue Se cerró sesión en mí teléfono (tengo plan familiar) y al volver a entrar tanto con mí email como con mí nombre de usuario, no me r...

  • Visitor
  • Plan Premium Country  Argentina Device Moto g5+ Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  Se cerró sesión en mí teléfono (tengo pl...
  • SergioDavid
  • Roadie
  • 249 Views
  • 1 replies
  • 0 likes
  • 249 Views
  • 1 replies
  • 0 likes

Superuser Contribution Explicit button

PlanFree/PremiumCountry Canada Device(lap top, Windows 10,etc.) My Question or Issue re payment made through pay pal

  • Music Fan
  • Plan Free/Premium Country Canada   Device (lap top , Windows 10,etc.)   My Question or Issue  re payment made through pay pal
  • chappie60
  • Music Fan
  • 996 Views
  • 10 replies
  • 0 likes
  • 996 Views
  • 10 replies
  • 0 likes

Cobrança indevida

Cobrança indevida no cartão. Não pude contratar o planoe tentei 4 vezes, ainda assim cobraram do cartão e eu queroo o dinheiro de volta!PlanPremiumCountry Device Operating System My Question or Issue

  • Casual Listener
  • Cobrança indevida no cartão. Não pude contratar o planoe tentei 4 vezes, ainda assim cobraram do cartão e eu queroo o dinheiro de volta! Plan Premium Country   Device   Operating Sys...
  • Bittencourt
  • Spotify Star
  • 365 Views
  • 3 replies
  • 0 likes
  • 365 Views
  • 3 replies
  • 0 likes

Solved!!Superuser Contribution premium spotify accounts for sale on ebay

Hi. Just wanted to say Ebay sellers are still selling access to Premium Spotify accounts for maybe US$9.98 a year. I did this as part of research on questionable items being sold on Ebay - including access to Spotify, Hulu and other online services. ...

  • Casual Listener
  • Hi. Just wanted to say Ebay sellers are still selling access to Premium Spotify accounts for maybe US$9.98 a year. I did this as part of research on questionable items being sold on Ebay - including ...
  • lestergillis
  • Casual Listener
  • 35933 Views
  • 2 replies
  • 1 likes
  • 35933 Views
  • 2 replies
  • 1 likes

Superuser Contribution Discounts for Students

PlanPremium for studentsCountry ItalyDeviceAsus zenfone 4max My Question or Issue Hello, on the 12 april i paid my upgrade and it all went out as planed, but a week ago, on the 8 june, when I arrived in Serbia my account was free. (i downoded music i...

  • Casual Listener
  • Plan Premium for students Country  Italy Device Asus zenfone 4max   My Question or Issue  Hello, on the 12 april i paid my upgrade and it all went out as planed, but a week ago...
  • Alfredo
  • Roadie
  • 747 Views
  • 3 replies
  • 0 likes
  • 747 Views
  • 3 replies
  • 0 likes

Superuser Contribution stop subscription

Planstop subscriptionCountry HungaryDeviceLg g4cOperating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I know only the details of my credit card but i dont know the username, email-adress nor the pass word) and i want to stop su...

  • Casual Listener
  •   Plan stop subscription Country  Hungary Device Lg g4c Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  I know only the details of...
  • Alfredo
  • Roadie
  • 525 Views
  • 3 replies
  • 0 likes
  • 525 Views
  • 3 replies
  • 0 likes

Charged Twice in Two Months

So back in May, I upgraded to a family plan and switched the payment from my card to my mom's card because she insisted on paying for it. The problem is, I just noticed my card is still being charged the 10 bucks monthly and has been along with my mo...

  • Newbie
  • So back in May, I upgraded to a family plan and switched the payment from my card to my mom's card because she insisted on paying for it. The problem is, I just noticed my card is still being charged...
  • Loxer
  • Community Legend
  • 230 Views
  • 1 replies
  • 0 likes
  • 230 Views
  • 1 replies
  • 0 likes

Superuser Contribution (Colombia) Pago PSE ya no existe?

Buenas tardesEl dia de hoy, como he hecho durante varios meses; decidi re activar spotify premium por PSE. Pero al ir a las formas de pago tanto en pagina como en aplicacion, no aparece el pago por PSE, que a mi parecer es una forma muy comoda y efic...

  • Newbie
  • Buenas tardes El dia de hoy, como he hecho durante varios meses; decidi re activar spotify premium por PSE. Pero al ir a las formas de pago tanto en pagina como en aplicacion, no aparece el pago p...
  • FRANCISCOFOSTER
  • Newbie
  • 17261 Views
  • 21 replies
  • 12 likes
  • Colombia
    Pago
    PSE
  • 17261 Views
  • 21 replies
  • 12 likes

Superuser Contribution How to cancel my Credit Card information from my account

PlanPremiumCountry MalaysiaDeviceDesktopOperating SystemWindow 10 My Question or Issue How can i delete my paymen method from my spotify acc, I wish i can delete my card infomation from spotify

  • Casual Listener
  • Plan Premium Country  Malaysia Device Desktop Operating System Window 10   My Question or Issue  How can i delete my paymen method from my spotify acc, I wish i can delete my...
  • Alfredo
  • Roadie
  • 1429 Views
  • 3 replies
  • 0 likes
  • 1429 Views
  • 3 replies
  • 0 likes

Superuser Contribution Error de pago

PlanStudentCountry Chile My Question or IssueHola, debo debo aclarar que es primera vez que solicito un servicio de subscripción. Mi problema pasó hace unos meses, cuando creé mi cuenta Spotify y obtuve el Premium gratis de prueba como es normal, des...

  • Casual Listener
  • Plan Student Country  Chile  My Question or Issue Hola, debo debo aclarar que es primera vez que solicito un servicio de subscripción. Mi problema pasó hace unos meses, cuando creé mi ...
  • Alfredo
  • Roadie
  • 1248 Views
  • 5 replies
  • 0 likes
  • 1248 Views
  • 5 replies
  • 0 likes

Comprei Premiun foi debitado no crédito 2 vezes e ainda continuo Free.

Comprei a assinatura ontem, foi debitada no meu cartão duas vezes, e ainda continuo free.PlanoPremiumPaís BrasílDispositivo(iPhone 5 S)Sistema operacional(iOS 11) Minha pergunta ou problemaPreciso que estornem um dos valores R$ 1,99 e que minha conta...

  • Newbie
  • Comprei a assinatura ontem, foi debitada no meu cartão duas vezes, e ainda continuo free. Plano Premium País  Brasíl Dispositivo (iPhone 5 S) Sistema operacional (iOS 11)   Minha ...
  • Bittencourt
  • Spotify Star
  • 292 Views
  • 1 replies
  • 0 likes
  • 292 Views
  • 1 replies
  • 0 likes

Unable to change country.

I’m currently travelling in Guatemala from Australia. I’ve used my 14days free and wanted to upgrade to premium but my card won’t work as I assume it’s because it’s a Australian card and my Spotify location has changed to Guatemala.

  • Casual Listener
  • I’m currently travelling in Guatemala from Australia. I’ve used my 14days free and wanted to upgrade to premium but my card won’t work as I assume it’s because it’s a Australian card and my Spotify l...
  • Maxim
  • Spotify Star
  • 420 Views
  • 5 replies
  • 0 likes
  • 420 Views
  • 5 replies
  • 0 likes

Premium frozen when paid by gift card

I decided to pay for Spotify premium with a gift card after my credit card had expired but after ten days my account was frozen because I have to "update payment methods". I still have the email receipt to prove that I should be covered for the month...

  • Casual Listener
  • I decided to pay for Spotify premium with a gift card after my credit card had expired but after ten days my account was frozen because I have to "update payment methods". I still have the email rece...
  • mhd-sou0_juln
  • Casual Listener
  • 682 Views
  • 4 replies
  • 0 likes
  • 682 Views
  • 4 replies
  • 0 likes

Superuser Contribution Charged normal rate even though I resubscribed for the student plan

PlanPremiumCountry UKDeviceN/AOperating SystemN/A My Question or Issue I have been charged £9.99 after resubscribing to the student plan as the title points out even though I made sure I was subsribing to the student plan for £4.99... My spotify ran ...

  • Newbie
  • Plan Premium Country  UK Device N/A Operating System N/A   My Question or Issue  I have been charged £9.99 after resubscribing to the student plan as the title points out eve...
  • SergioDavid
  • Roadie
  • 334 Views
  • 1 replies
  • 0 likes
  • 334 Views
  • 1 replies
  • 0 likes

Superuser Contribution I can't pay with monthly mobile plan anymore after the update (my sub also got expired right away)

PlanPremium - charged every month with mobile PlanCountry ChileDeviceXiami Redmi Note 4Operating SystemWindows 10 PC My Question or Issue Problem in the title. Will the pay with mobile-plan option no longer be available in my country or am I missing ...

  • Newbie
  • Plan Premium - charged every month with mobile Plan Country  Chile Device Xiami Redmi Note 4 Operating System Windows 10 PC   My Question or Issue  Problem in the title. &nb...
  • SergioDavid
  • Roadie
  • 312 Views
  • 1 replies
  • 0 likes
  • 312 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify Premium + Hulu = same price as Spotify Premium?

I'm a US premium user enjoying a Hulu trial which I activated well over a month ago. Despite this, it appears I'm going to be billed Premium + Hulu at the usual Premium price. In other words, it says I'm going to pay $9.99/month, despite that the pri...

What I'm being charged.png Spotify + Hulu.png
  • Casual Listener
  • I'm a US premium user enjoying a Hulu trial which I activated well over a month ago. Despite this, it appears I'm going to be billed Premium + Hulu at the usual Premium price. In other...
  • SergioDavid
  • Roadie
  • 405 Views
  • 1 replies
  • 0 likes
  • 405 Views
  • 1 replies
  • 0 likes

Starbucks premium

Ahhh my Starbucks code is not working it’s not on Starbucks side so yeaPlanFree/PremiumCountry Device Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

  • Newbie
  • Ahhh my Starbucks code is not working it’s not on Starbucks side so yea Plan Free/Premium Country   Device   Operating System (iOS 10, Android Oreo, Windows 10,etc.)   M...
  • calinn
  • Composer
  • 563 Views
  • 1 replies
  • 0 likes
  • 563 Views
  • 1 replies
  • 0 likes

Cancel 3months for $9.99

PlanPremiumCountry CanadaDeviceSamsung Galaxy A5My Question or IssueI subscribed for Spotify Premium trial ($9.99CAD/3months) and then decided i didn't want it anymore (on the same day) so I cancelled my Spotify Premium, but it has still charged me f...

  • Newbie
  • Plan Premium Country Canada Device Samsung Galaxy A5 My Question or Issue I subscribed for Spotify Premium trial ($9.99CAD/3months) and then decided i didn't want it anymore (on the same d...
  • calinn
  • Composer
  • 507 Views
  • 1 replies
  • 0 likes
  • 507 Views
  • 1 replies
  • 0 likes