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We have a Premium Family Plan. My husband is trying to listen to an Audiobook but he got cut off because apparently there are only a certain number of hours per month you can listen? Other than the fact that this makes zero sense (WHY???) I am trying...
Visitor
131925 Views
69 replies
10 likes
What are the actual differences between the Basic Individual plan and the premium ones? Looks like it might be the access to the audiobooks, but spotify doesn't make it clear.
Casual Listener
66083 Views
89 replies
4 likes
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
Casual Listener
248023 Views
153 replies
13 likes
Country IsraelDeviceXiaomi Redmi 3s My Question or Issue I downloaded Spotify from Google Play, opened it and after a few moments bought premium. I remember being asked to open an account and providing my email and password. I payed via PayPal and go...
Country Israel Device Xiaomi Redmi 3s My Question or Issue I downloaded Spotify from Google Play, opened it and after a few moments bought premium. I remember being a...
Community Legend
554 Views
5 replies
0 likes
PlanFamily PremiumCountryDenmark My Question or IssueWe have a family subscription which unfortunately is charged on the 16'th. Every time I get surprised at the charge, because it is so late in the month.So looking in the knowledgebase the only solu...
Plan Family Premium Country Denmark My Question or Issue We have a family subscription which unfortunately is charged on the 16'th. Every time I get surprised at the charge, because it...
Spotify Star
549 Views
3 replies
0 likes
Plan Premium Country USA Device PC Playstation 4 Operating System Windows 10, Playstation 4 My Question or Issue I had a premium account. It was all set up on Playstation 4. One day long ago, out of the blue, it stopped letting me log in. The login n...
Plan Premium Country USA Device PC Playstation 4 Operating System Windows 10, Playstation 4 My Question or Issue I had a premium account. I...
Spotify Star
679 Views
7 replies
0 likes
PlanFreeCountryFranceDeviceWindows 8.1Operating SystemWindows ? My Question or IssueHello,I would like to subscribe to the offer 3 month for 9.99 i can pay only with Paysafecard but i don't see the Paysafecard option for this offer, i see the option ...
Plan Free Country France Device Windows 8.1 Operating System Windows ? My Question or Issue Hello, I would like to subscribe to the offer 3 month for 9.99 i can pay only with ...
Spotify Star
701 Views
1 replies
0 likes
I bought a premium card (10e) from Finland Kuusamo kmarket. And the on number of the code is slightly damaged. But i have tried all the numbers and letters but the card wont work. I asked help from seller and they said i have to contact youFINLAND De...
I bought a premium card (10e) from Finland Kuusamo kmarket. And the on number of the code is slightly damaged. But i have tried all the numbers and letters but the card wont work. I asked help from s...
Spotify Star
593 Views
1 replies
0 likes
PlanFree/PremiumCountry FinlandDeviceIphone 8plusOperating SystemiOS 12 My Questions or IssuesSo, my boyfriend bought me premium for Bulgarian spotify and some of the musics I've liked has disappeared. Can I somehow cancel the premium earlier than it...
Plan Free/Premium Country Finland Device Iphone 8plus Operating System iOS 12 My Questions or Issues So, my boyfriend bought me premium for Bulgarian spotify and some of the mu...
Spotify Star
287 Views
1 replies
0 likes
Dear all kindly enable podcasts and videos to be shown on the lebanese premium accounts, thank you my account is premium and i am using the latest updates.
Dear all kindly enable podcasts and videos to be shown on the lebanese premium accounts, thank you my account is premium and i am using the latest updates.
Spotify Star
311 Views
1 replies
0 likes
PlanFreeCountry Norway DeviceIphone 5SOperating SystemIOS11.2.1 My Question or Issue There’s a gift card for 100 NOK in Norway but the subscription is 109, does that mean that I can’t use it to pay for a subscription?
Plan Free Country Norway Device Iphone 5S Operating System IOS11.2.1 My Question or Issue There’s a gift card for 100 NOK in Norway but the subscription is 109, doe...
Spotify Star
432 Views
1 replies
0 likes
I cant subscribe for the promo 9php for 3 months premium using my mastercard. Its saying payment failed
I cant subscribe for the promo 9php for 3 months premium using my mastercard. Its saying payment failed
Spotify Star
330 Views
1 replies
0 likes
PlanPremiumCountry United KingdomDeviceiPhone 7Operating System(iOS 12.1) I need my last payment refunded if possible.
Plan Premium Country United Kingdom Device iPhone 7 Operating System (iOS 12.1) I need my last payment refunded if possible.
Spotify Star
243 Views
1 replies
0 likes
Hi, I am trying to update to Premium and when I'm inserting my credit card info or trying to pay with PayPal I keep getting this message: Hi, I am trying to update my bank card so you can take payment. I keep getting this message, can't seem to updat...
Hi, I am trying to update to Premium and when I'm inserting my credit card info or trying to pay with PayPal I keep getting this message: Hi, I am trying to update my bank card so you c...
Casual Listener
1294 Views
3 replies
0 likes
PlanFree/PremiumCountry BoliviaDeviceSamsung Galaxy 6 My Question or Issue I was premium and I cancelled to be in my brother familiar plan but I didn't receive the email of confirmation.What I have to do to receive the email
Plan Free/Premium Country Bolivia Device Samsung Galaxy 6 My Question or Issue I was premium and I cancelled to be in my brother familiar plan but I didn't receive ...
Spotify Star
395 Views
1 replies
0 likes
So, I was trying to get the 0.99€ offer, but just because I already did it in the past, it didn't work out. But the fact is that I tried 4 times to pay it, and while it was saying that it didn't work and that I wasn't going to get any premium account...
So, I was trying to get the 0.99€ offer, but just because I already did it in the past, it didn't work out. But the fact is that I tried 4 times to pay it, and while it was saying that it didn't work...
Spotify Star
284 Views
1 replies
0 likes
PlanFreeCountry PhilippinesDeviceSamsung Galaxy J5 2016Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I am already verified as a student. I also received a message from this and asked to continue the purchasing process b...
Plan Free Country Philippines Device Samsung Galaxy J5 2016 Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I am already verified as a ...
Spotify Star
2564 Views
5 replies
0 likes
My Question or Issue How can I change my method of payment? I do not want to use a credit card anymore
My Question or Issue How can I change my method of payment? I do not want to use a credit card anymore
Music Fan
352 Views
1 replies
0 likes
I PlanPremiumCountry DeviceIPhone 8Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
I Plan Premium Country Device IPhone 8 Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Composer
377 Views
1 replies
0 likes
Recently, spotify informed me that my student discount would no longer be compatible with my current college (hillsdale college). This is absolutely ridiculous! The requirement is that it be a title IV college?! that merely means that the college aac...
Recently, spotify informed me that my student discount would no longer be compatible with my current college (hillsdale college). This is absolutely ridiculous! The requirement is that it be ...
Spotify Legend
1143 Views
3 replies
1 likes
My Question or Issue Hi i want to subscribe for premium account here in UAE but they dont accept my credit card of my home country. Is it possible to use it since I dont have credit card account here in UAE. Thanks...
My Question or Issue Hi i want to subscribe for premium account here in UAE but they dont accept my credit card of my home country. Is it possible to use it since I dont ...
Spotify Star
790 Views
7 replies
0 likes
Paid for subscription today after 30days. And it did not work. I logged out and logged back in. Still same issue. I've cancelled the membership and please give me my money back, as i don't have a money tree in the backyard.Country Canada Money back a...
Paid for subscription today after 30days. And it did not work. I logged out and logged back in. Still same issue. I've cancelled the membership and please give me my money back, as i don't have a mon...
Spotify Star
405 Views
3 replies
0 likes
Eu tinha meu cartão cadastrado mas tive que cancelar pois foi clonado, como faço pra começar à pagar no boleto bancário enquanto meu novo cartão não chega?
Eu tinha meu cartão cadastrado mas tive que cancelar pois foi clonado, como faço pra começar à pagar no boleto bancário enquanto meu novo cartão não chega?
Spotify Star
258 Views
1 replies
0 likes
