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Hi Spotify, Recently, on Apr 02, 2025, I got a mail from you with subject "Important information about Premium Mini"saying that "We’re reaching out to let you know that as of April 2nd, 2025, we are no longer offering the ability to purchase the Prem...
Visitor
67428 Views
18 replies
94 likes
We have a Premium Family Plan. My husband is trying to listen to an Audiobook but he got cut off because apparently there are only a certain number of hours per month you can listen? Other than the fact that this makes zero sense (WHY???) I am trying...
Visitor
132678 Views
69 replies
10 likes
What are the actual differences between the Basic Individual plan and the premium ones? Looks like it might be the access to the audiobooks, but spotify doesn't make it clear.
Casual Listener
68294 Views
89 replies
4 likes
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
Visitor
251236 Views
154 replies
13 likes
Cannot use Spotify premium. Help
Cannot use Spotify premium. Help
Spotify Star
251 Views
1 replies
0 likes
I brought a Prepaid card and i can Download songs, but i cant switch a Song while its playing and only can hear in Shuffle Mode. But i can Click any Song i like and it plays, only the Buttons to switch a Song wont Work saying its a Premium feature
I brought a Prepaid card and i can Download songs, but i cant switch a Song while its playing and only can hear in Shuffle Mode. But i can Click any Song i like and it plays, only the Buttons to swit...
Spotify Star
248 Views
1 replies
0 likes
volevo sottoscrivere la prova gratuita per 30 giorni ma ora che ho accettato mi dice che durerà solo una settimana, cosa devo fare?
volevo sottoscrivere la prova gratuita per 30 giorni ma ora che ho accettato mi dice che durerà solo una settimana, cosa devo fare?
Spotify Star
267 Views
1 replies
1 likes
Hi Spotify Team,I received notification today that the payment of the Premium subscription failed.My credit card has not expired and I can also confirm that there are enough funds to pay for the 9.99 EUR fee.I have tried to re-insert the same credit ...
Hi Spotify Team, I received notification today that the payment of the Premium subscription failed. My credit card has not expired and I can also confirm that there are enough funds to pay for the ...
Spotify Star
268 Views
1 replies
0 likes
PlanFree/PremiumCountry UKDeviceHuawei Mate 10 lite Operating SystemAndroid My Question or Issue I have canceled the premium subscription but I was still charged for it, will I get my money back?
Plan Free/Premium Country UK Device Huawei Mate 10 lite Operating System Android My Question or Issue I have canceled the premium subscription but I was still...
Spotify Star
382 Views
3 replies
0 likes
I've reached the limit of 3,333 tracks on my phone, but when I delete some I'm not able to add more. Is there a time limit on when I can download more, or should I be able to download more after deleting other? Or am I stcuk now forever and won't be ...
I've reached the limit of 3,333 tracks on my phone, but when I delete some I'm not able to add more. Is there a time limit on when I can download more, or should I be able to download more after dele...
Spotify Star
268 Views
1 replies
0 likes
So, I kind of accidentally paid for a Premium subscription because I thought I was going for a free 30 day trial run. I just paid for it maybe 10 minutes ago. If I cancel now, can I get a full refund? xxthanksxx
So, I kind of accidentally paid for a Premium subscription because I thought I was going for a free 30 day trial run. I just paid for it maybe 10 minutes ago. If I cancel now, can I get a full refund...
Spotify Star
237 Views
1 replies
0 likes
Hi! I've been using spotify for a while now and want to gift a friend; however, when I entered my payment information for the gift card, it said "payment failed". I used the exact same card that is currently being billed. I tried another card as well...
Hi! I've been using spotify for a while now and want to gift a friend; however, when I entered my payment information for the gift card, it said "payment failed". I used the ex...
Spotify Star
389 Views
1 replies
0 likes
i put my card, but doesn´t work
i put my card, but doesn´t work
Spotify Star
228 Views
1 replies
0 likes
I asking for premium and choose payment using pulse but not received any message for verification
I asking for premium and choose payment using pulse but not received any message for verification
Spotify Legend
703 Views
1 replies
0 likes
PlanPremium (non student)Country USA My Question or Issue I'd like to take advantage of the Spotify Premium + Hulu bundle, however the "go to Hulu" button isn't showing up on my Spotify Account Overview. I've already tried clearing my cache and brows...
Plan Premium (non student) Country USA My Question or Issue I'd like to take advantage of the Spotify Premium + Hulu bundle, however the "go to Hulu" button isn't sho...
Spotify Legend
777 Views
1 replies
0 likes
PlanFree/PremiumCountry GermanyDeviceLG G4Operating SystemAndroid Nougat My Question or Issue Hallo, ich habe am Donnerstag, den 30.08.2018 mein Spotify Konto per Gutschein aufgeladen, heute jedoch teilen mir App und Kontoübersicht mit, dass ich kein...
Plan Free/Premium Country Germany Device LG G4 Operating System Android Nougat My Question or Issue Hallo, ich habe am Donnerstag, den 30.08.2018 mein Spo...
Spotify Star
428 Views
1 replies
0 likes
PlanPremiumCountrySpainDeviceSamsung Galaxy 8Plus I got a free subscription to Spotify Premium 3 months ago and this subscription finished by late august. When I tried to cancel this free premium subscription to go back to Free subscription I couldn’...
Plan Premium Country Spain Device Samsung Galaxy 8Plus I got a free subscription to Spotify Premium 3 months ago and this subscription finished by late august. When I tried to...
Spotify Star
248 Views
1 replies
0 likes
CountryTurkey My Question or Issue I've been using Premium for Family for months now and I was paying it with my Ininal card. Recently I got my own bank account and a debit card for that account. So yesterday (which was the payment day for spotify) B...
Country Turkey My Question or Issue I've been using Premium for Family for months now and I was paying it with my Ininal card. Recently I got my own bank account and a debit ...
Community Legend
311 Views
1 replies
0 likes
Read topic
Read topic
Spotify Star
222 Views
1 replies
0 likes
I got an email eralier today from hello@spotify.com with the title "Play it out loud: Premium is free for 30 days," but when I clicked the link, I was just sent to the regular subscription page, with some referral tags in the URL, one was (utm_campai...
I got an email eralier today from hello@spotify.com with the title "Play it out loud: Premium is free for 30 days," but when I clicked the link, I was just sent to the regular s...
Spotify Star
837 Views
5 replies
0 likes
PlanFree/PremiumCountry PhilippinesDeviceOppo F7Operating SystemAndroid My Question or Issue:This app has been charging 4times on my account even though my subscription was free. I don't know how to cancel my subscription, and when I go to help and f...
Plan Free/Premium Country Philippines Device Oppo F7 Operating System Android My Question or Issue: This app has been charging 4times on my account even though my subscription ...
Spotify Star
280 Views
1 replies
0 likes
PlanStudent PremiumCountry USA My Question or IssueI had a student account about 2 years ago. I switched streaming services but now want to go back to spotify. I forgot my account information so I signed up again and tried to sign up for the student ...
Plan Student Premium Country USA My Question or Issue I had a student account about 2 years ago. I switched streaming services but now want to go back to spotify. I forgot my...
Spotify Legend
480 Views
1 replies
0 likes
Apenas pague en el inicio de este mes y me va a cobrar $149 el dia 16, ya esta esta cobrando quincenalmente Spotify??PlanFamily PlanCountry MexicoDevice(iPhone 8,Motorola)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Apenas pague en el inicio de este mes y me va a cobrar $149 el dia 16, ya esta esta cobrando quincenalmente Spotify?? Plan Family Plan Country Mexico Device (iPhone 8,Motorola) Ope...
Spotify Legend
399 Views
1 replies
0 likes
It is not just dealing mixes but all the music that I have selected downthrough the years have been taken away and further more I am planning onSpotify while your company each month for 13 or more months then taking$9.99 premium membership each of th...
It is not just dealing mixes but all the music that I have selected down through the years have been taken away and further more I am planning on Spotify while your company each month for 13 or mor...
Spotify Legend
338 Views
2 replies
0 likes
