Solved!! Cancel subscription and get a refund
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
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- Visitor
- 14944 Views
- 7 replies
- 0 likes
- 14944 Views
- 7 replies
- 0 likes
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Forum Posts
Solved!! Duo/Family plan upgrade campaign issue
I am an existing Duo customer, and this evening I got an email from Spotify saying : “ Try Family for the next 2 months (at no extra cost) and go from 2 to 3 or more Premium accounts under one plan.”When I select to accept the offer and upgrade to Fa...
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- Visitor
- 1432 Views
- 19 replies
- 1 likes
- 1432 Views
- 19 replies
- 1 likes
Solved!! Cannot Redeem Gift Card
My dad bought a gift card for himself but ask me to do it for him. So I type the code to redeem but keeps telling me "Something went wrong. Try again, or get help." But he bought the gift card in another state. So I put the code but the postal code d...
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- Casual Listener
- 47371 Views
- 20 replies
- 3 likes
- 47371 Views
- 20 replies
- 3 likes
Premium wont connect to google home
I just bought spotify premium and it wont work on google home it say you have a free link account
- I just bought spotify premium and it wont work on google home it say you have a free link account
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- Spotify Star
- 167 Views
- 1 replies
- 0 likes
- 167 Views
- 1 replies
- 0 likes
Discount Family Subscriptions not working
I paid for the premium family and I can only access one account at a time
- I paid for the premium family and I can only access one account at a time
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- Spotify Star
- 180 Views
- 1 replies
- 0 likes
- 180 Views
- 1 replies
- 0 likes
Premium for family
We have Premium for Family. When my daughter is listening to Spotify on her phone, I can´t use it om mine unless i turn off wifi an roaming. What have I done wrong? Bjørn
- We have Premium for Family. When my daughter is listening to Spotify on her phone, I can´t use it om mine unless i turn off wifi an roaming. What have I done wrong? Bjørn
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- Spotify Star
- 125 Views
- 1 replies
- 0 likes
- 125 Views
- 1 replies
- 0 likes
Solved!! Payment Problem in My Second New Account
Hi. I had a premium account and after 30-days trial, i wanted to change my username. You know, you don't able to do this at Spotify. So i closed my account and opened a new one with same e-mail address. At first, Spotify gave me a 7-days trial withou...
- Hi. I had a premium account and after 30-days trial, i wanted to change my username. You know, you don't able to do this at Spotify. So i closed my account and opened a new one with same e-mai...
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- Casual Listener
- 194 Views
- 1 replies
- 0 likes
- 194 Views
- 1 replies
- 0 likes
Unstable subscribe payment
Spotify take payment from my credit cart 13 days ago (13 Turkish lira) and today did the same thing once more.So what should i do?
- Spotify take payment from my credit cart 13 days ago (13 Turkish lira) and today did the same thing once more.So what should i do?
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- Spotify Star
- 154 Views
- 1 replies
- 0 likes
- 154 Views
- 1 replies
- 0 likes
Premium Cancelled Without Consent
I’ve had premium for some time now. For some reason, I went to listen to music today and it started playing ads. Now my account says that I am on the free version. Not sure why it switched, but now when I try to get premium again, it only offers the ...
- I’ve had premium for some time now. For some reason, I went to listen to music today and it started playing ads. Now my account says that I am on the free version. Not sure why it switched, but now w...
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- Spotify Star
- 1426 Views
- 4 replies
- 0 likes
- 1426 Views
- 4 replies
- 0 likes
Can No Longer Pay with Paypal
For the past 5 months, I have been paying for Spotify Premium with Paypal. Suddenly when I go to my subscriptions, Paypal is gone. I went to re-subscribe with Paypal and it is no longer an option. In both of the accounts, the countries are the same. ...
- For the past 5 months, I have been paying for Spotify Premium with Paypal. Suddenly when I go to my subscriptions, Paypal is gone. I went to re-subscribe with Paypal and it is no longer an option. In...
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- Newbie
- 336 Views
- 2 replies
- 0 likes
- 336 Views
- 2 replies
- 0 likes
Solved!! Playing Spotify in my restraunt
I have opened a user and use it to play music in my restruant. I live in Israel and from here I know that there are issues with the royalties to the artists representive community. How do I make sure that I'm not breaking the law?Thanks,Stav
- I have opened a user and use it to play music in my restruant. I live in Israel and from here I know that there are issues with the royalties to the artists representive community. How do I make sure...
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- Spotify Star
- 194 Views
- 1 replies
- 0 likes
- 194 Views
- 1 replies
- 0 likes
Solved!! Changing from my service provider
I had my subscription paid through my service provider, which has now expired.I want to keep Spotify Premium of course, but when I go to account settings, it says my account is paid through my service provider, and to contact them! But my Spotify acc...
- I had my subscription paid through my service provider, which has now expired. I want to keep Spotify Premium of course, but when I go to account settings, it says my account is paid through my serv...
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- Casual Listener
- 333 Views
- 1 replies
- 0 likes
- 333 Views
- 1 replies
- 0 likes
Superuser Contribution Change payment details
Good morning, I've moved to the USA, for one year. So as I've changed my credit card, I would like to change my payment details. I've tried to change them, but it says that the new card does not match with the country selected. So I go to my profile ...
- Good morning, I've moved to the USA, for one year. So as I've changed my credit card, I would like to change my payment details. I've tried to change them, but it says that the new ca...
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- Roadie
- 244 Views
- 3 replies
- 0 likes
- 244 Views
- 3 replies
- 0 likes
Superuser Contribution Two payments received
Hi; ı am a student.ı want to start student account and ı wrote my crdit cart info than you want to my student detail with sheerid. And you received payments.then ı sent my detail about student. You want to my credit cart detail again and again receiv...
- Hi; ı am a student.ı want to start student account and ı wrote my crdit cart info than you want to my student detail with sheerid. And you received payments.then ı sent my detail about student. You...
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- Roadie
- 282 Views
- 3 replies
- 0 likes
- 282 Views
- 3 replies
- 0 likes
Spotify kicked me out of premium
I had a spotify premium family subscription. They recently downgraded me and my family members to spotify free without ever notifying me. I don't know why they did this and I would like to get my subscription back. I don't understand how they can jus...
- I had a spotify premium family subscription. They recently downgraded me and my family members to spotify free without ever notifying me. I don't know why they did this and I would like to get my sub...
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- Casual Listener
- 3678 Views
- 4 replies
- 0 likes
- 3678 Views
- 4 replies
- 0 likes
Subscription Question
Spotify is charging me 15 dollars every month, but when i use spotify it doesn't allow me to play the song i want. Is this right?
- Spotify is charging me 15 dollars every month, but when i use spotify it doesn't allow me to play the song i want. Is this right?
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- Community Legend
- 154 Views
- 1 replies
- 0 likes
- 154 Views
- 1 replies
- 0 likes
dobble subscription
Hi, I just made a subscription with my family. OK done.But, as I was also subscribed for myself only, I would like to cancel my first subscription.Do you know how I can cancel my first subscription ?
- Hi, I just made a subscription with my family. OK done. But, as I was also subscribed for myself only, I would like to cancel my first subscription. Do you know how I can cancel my first s...
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- Community Legend
- 156 Views
- 1 replies
- 0 likes
- 156 Views
- 1 replies
- 0 likes
my account needs to move from personnal to professionnal but I can't change the name and other infos
all is said. how do I go from personnal account to professionnal.I need to change names, other infos...etc... without loosing all my playlists etc... if I log under a new name. thanks
- all is said. how do I go from personnal account to professionnal. I need to change names, other infos...etc... without loosing all my playlists etc... if I log under a new name. thanks
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- Community Legend
- 211 Views
- 1 replies
- 0 likes
- 211 Views
- 1 replies
- 0 likes
Adverts in Podcasts
So recently I have been listening to the podcasts that are available to listen to on Spotify and have noticed that quite a number of them have quite lengthy ads and sponsorships in the middle of their content. I have a premium membership and one of t...
- So recently I have been listening to the podcasts that are available to listen to on Spotify and have noticed that quite a number of them have quite lengthy ads and sponsorships in the middle of thei...
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- Casual Listener
- 2588 Views
- 2 replies
- 28 likes
- 2588 Views
- 2 replies
- 28 likes
Region
Hi,If I bought premium subscriptions in Poland and move to the UK. Do i have to buy subcription in the UK?
- Hi, If I bought premium subscriptions in Poland and move to the UK. Do i have to buy subcription in the UK?
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- Community Legend
- 132 Views
- 1 replies
- 0 likes
- 132 Views
- 1 replies
- 0 likes
Spotify premium subscription- subscribing
My 2 year free membership for myself and two kids is over today with Rogers. I would like to subscribe to the premium family plan for $14.99/month. I went to the Spotify site to subscribe but it says i'm with Rogers. Do I wait until tomorrow since my...
- My 2 year free membership for myself and two kids is over today with Rogers. I would like to subscribe to the premium family plan for $14.99/month. I went to the Spotify site to subscribe but it says...
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- Casual Listener
- 161 Views
- 2 replies
- 0 likes
- 161 Views
- 2 replies
- 0 likes
Double charged
I have a spotify account already but recently changed mobile and I think I jave re-registered as I have received 2 texts this month advising that I will be charged.Can you please advise further on what details you need to look into this? Sofia
- I have a spotify account already but recently changed mobile and I think I jave re-registered as I have received 2 texts this month advising that I will be charged. Can you please advise fur...
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- Community Legend
- 144 Views
- 1 replies
- 0 likes
- 144 Views
- 1 replies
- 0 likes
Solved!! Spotify Family Plan - Family member already has premium?
Hello! My family and I are interested in starting up the Spotify Family Plan for Premium. The only problem is, my brother already paid for a year of premium, and he still has several months to go before his next yearly payment. What can we do about t...
- Hello! My family and I are interested in starting up the Spotify Family Plan for Premium. The only problem is, my brother already paid for a year of premium, and he still has several months ...
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- Casual Listener
- 323 Views
- 2 replies
- 0 likes
- 323 Views
- 2 replies
- 0 likes