Solved!! Cancel subscription and get a refund
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
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- Visitor
- 168829 Views
- 110 replies
- 12 likes
- 168829 Views
- 110 replies
- 12 likes
Forum Posts
Solved!! Duo/Family plan upgrade campaign issue
I am an existing Duo customer, and this evening I got an email from Spotify saying : “ Try Family for the next 2 months (at no extra cost) and go from 2 to 3 or more Premium accounts under one plan.”When I select to accept the offer and upgrade to Fa...
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- Visitor
- 18730 Views
- 27 replies
- 4 likes
- 18730 Views
- 27 replies
- 4 likes
Pay by Mobile error
Kindly Help me on my situation folks.. I want to register on their 3months promo but still no luck..
- Kindly Help me on my situation folks.. I want to register on their 3months promo but still no luck.. <removed sensitive info>
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- Spotify Star
- 281 Views
- 1 replies
- 0 likes
- 281 Views
- 1 replies
- 0 likes
problem with my sub
hi i just join the awesome comunity as a trial member for 7 days today i recieve a offer to get 3 month for only a dollar i accepted but the sup doesnt show on my account i just only have the trial one who is about to expire in 4 days y pay using pay...
- hi i just join the awesome comunity as a trial member for 7 days today i recieve a offer to get 3 month for only a dollar i accepted but the sup doesnt show on my account i just only have the trial o...
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- Spotify Star
- 321 Views
- 1 replies
- 0 likes
- 321 Views
- 1 replies
- 0 likes
Charged, yet no service
I started getting charged on my credit card for the Premium Service. However, on my Iphone I keep getting notice on red saying that I need to pay ASAP or else my account will stop working. WHY????? HELP!!!!
- I started getting charged on my credit card for the Premium Service. However, on my Iphone I keep getting notice on red saying that I need to pay ASAP or else my account will stop working. WHY????? H...
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- Spotify Star
- 472 Views
- 1 replies
- 0 likes
- 472 Views
- 1 replies
- 0 likes
Problema con pago con tarjeta
Quiero acceder al paquete premium pero no tengo tarjeta. Como puedo hacer para realizar el pago?
- Quiero acceder al paquete premium pero no tengo tarjeta. Como puedo hacer para realizar el pago?
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- Spotify Star
- 266 Views
- 1 replies
- 0 likes
- 266 Views
- 1 replies
- 0 likes
Spotify Payment
Hi there. few seconds ago I tried to subscribe to premium account. 1TL for 3 month. I made the payment but it didn't turned to Premium account and then I tried a second time but it didn't go well. And also Spotify got the money twice time so I don't ...
- Hi there. few seconds ago I tried to subscribe to premium account. 1TL for 3 month. I made the payment but it didn't turned to Premium account and then I tried a second time but it didn't go well. An...
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- Spotify Star
- 311 Views
- 1 replies
- 0 likes
- 311 Views
- 1 replies
- 0 likes
Account payment card cancelled now unable to access account to update details
My dear mother forgot my spotify payments were direct debited from her credit card, reporting the payments fraudulent and cancelling her card. I was not aware of this until I was no longer able to access my account. I now have absolutely no access to...
- My dear mother forgot my spotify payments were direct debited from her credit card, reporting the payments fraudulent and cancelling her card. I was not aware of this until I was no longer able to ac...
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- Spotify Star
- 332 Views
- 1 replies
- 0 likes
- 332 Views
- 1 replies
- 0 likes
Stopped Spotify and still being charged with no access
I have stopped my subscription to Spotify, I cannot access it any longer but I am still being charged on my credit card!!!Obviously there is no telephone number or email to call or write for complaints!
- I have stopped my subscription to Spotify, I cannot access it any longer but I am still being charged on my credit card!!! Obviously there is no telephone number or email to call or write for compla...
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- Spotify Star
- 279 Views
- 1 replies
- 0 likes
- 279 Views
- 1 replies
- 0 likes
I have been charged for premium but it doesn't let me have access
I have been charged for premium yet on my iPhone and my computer it hasn't registered that I have premium. It still says that I am on spotify free when they have charged me. I have tried logging out and into my account again, deleted the app and redo...
- I have been charged for premium yet on my iPhone and my computer it hasn't registered that I have premium. It still says that I am on spotify free when they have charged me. I have tried logging out ...
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- Spotify Star
- 241 Views
- 1 replies
- 0 likes
- 241 Views
- 1 replies
- 0 likes
I paid for premium, but it still remains free account
I have already tried to log in again, no use, also tried to re-install the app, no use again. Can somebody help me? I paid and it's still free.
- I have already tried to log in again, no use, also tried to re-install the app, no use again. Can somebody help me? I paid and it's still free.
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- Spotify Star
- 260 Views
- 1 replies
- 0 likes
- 260 Views
- 1 replies
- 0 likes
Has charging twice
I have spotify in my I phone and am wondering how to get a hold of any customer service line because spotify has been charging my debit card 2 times a month and it should only be 1 time a moth!!!
- I have spotify in my I phone and am wondering how to get a hold of any customer service line because spotify has been charging my debit card 2 times a month and it should only be 1 time a moth!!!
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- Spotify Star
- 429 Views
- 1 replies
- 0 likes
- 429 Views
- 1 replies
- 0 likes
Gmail error
I have been trying to sign my wife up for the family premium and her email is a Gmail account. When I looked up why there was an error in the field to invite her (The message said the email field was not filled out properly even though I had triple c...
- I have been trying to sign my wife up for the family premium and her email is a Gmail account. When I looked up why there was an error in the field to invite her (The message said the email field was...
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- Spotify Star
- 360 Views
- 1 replies
- 0 likes
- 360 Views
- 1 replies
- 0 likes
Payment issues to subscribe.
Hello I'm trying to pay for either the 0.99 for 3 months, 9.99 for three months, or even 9.99 for the months forward. I have been using/testing a variety of cards that I can use to pay but I can never get past that point of filling out the informatio...
- Hello I'm trying to pay for either the 0.99 for 3 months, 9.99 for three months, or even 9.99 for the months forward. I have been using/testing a variety of cards that I can use to pay but I can neve...
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- Spotify Star
- 233 Views
- 1 replies
- 0 likes
- 233 Views
- 1 replies
- 0 likes
Problemas para assinar premium
Ola, estou tendo problemas para assinar o premium do spotify, nao esta aceitando nenhuma forma de pagamento. Quando tento efetuar com cartao de credito, aparece a mensagem q o servico de pagamento esta com problemas, mesmo nem tentando efetuar o debi...
- Ola, estou tendo problemas para assinar o premium do spotify, nao esta aceitando nenhuma forma de pagamento. Quando tento efetuar com cartao de credito, aparece a mensagem q o servico de pag...
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- Spotify Star
- 279 Views
- 1 replies
- 0 likes
- 279 Views
- 1 replies
- 0 likes
Payment failed
Payment is failed but sure I wrote correct numbers also it's payment way I do another account and its work (Prepaid card) I read payment help but didn't helpful please help me I will buy for my girlfriend
- Payment is failed but sure I wrote correct numbers also it's payment way I do another account and its work (Prepaid card) I read payment help but didn't helpful <remo...
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- Spotify Star
- 221 Views
- 1 replies
- 0 likes
- 221 Views
- 1 replies
- 0 likes
How to switch from premium to family plan without losing the playlists when you already has two acco
I have currently two plans at Spotify (one premium and one family plan). Now, for obvious reasons (save some money...) I would like to cancel the premium plan and simply just keep the family plan. How can I transfer the playlists created in the premi...
- I have currently two plans at Spotify (one premium and one family plan). Now, for obvious reasons (save some money...) I would like to cancel the premium plan and simply just keep the family plan. Ho...
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- Community Legend
- 883 Views
- 1 replies
- 0 likes
- 883 Views
- 1 replies
- 0 likes
Solved!! Do premium subscriptions stack?
Hello. I want to ask about my Premium subscription issue. I put in a free code that lasts for a month, then I purchased a month of Premium on the same day. When I show my account, it says that "your plan will automatically renew in 9/20/2018," which ...
- Hello. I want to ask about my Premium subscription issue. I put in a free code that lasts for a month, then I purchased a month of Premium on the same day. When I show my account, it says that "your ...
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- Community Legend
- 3289 Views
- 3 replies
- 0 likes
- 3289 Views
- 3 replies
- 0 likes
Can´t update payment data
To begin with,spotify asked me to update my payment data,then,when I put all the information,it did not accept.I have checked the informations several times and can´t find anything wrong.Please,if somebody knows what I may be doing wrong,tell me. Tha...
- To begin with,spotify asked me to update my payment data,then,when I put all the information,it did not accept.I have checked the informations several times and can´t find anything wrong.Please,if so...
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- Spotify Star
- 264 Views
- 1 replies
- 0 likes
- 264 Views
- 1 replies
- 0 likes
Problema con pago con tarjeta
Me han cobrado 3 veces 0,45 UF por cuenta premiun y no esta activa¿Como puedo eliminar esos pagos?
- Me han cobrado 3 veces 0,45 UF por cuenta premiun y no esta activa ¿Como puedo eliminar esos pagos?
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- Spotify Star
- 233 Views
- 1 replies
- 0 likes
- 233 Views
- 1 replies
- 0 likes
My old account
I had an old Spotify account but my old email was hacked and don't remember my password and I just recently got a new phone but I don't wanna start a new account and get charged for my old account and my new one,how can I cancel my old account or swi...
- I had an old Spotify account but my old email was hacked and don't remember my password and I just recently got a new phone but I don't wanna start a new account and get charged for my old account an...
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- Spotify Star
- 274 Views
- 1 replies
- 0 likes
- 274 Views
- 1 replies
- 0 likes
Cant get a premium account.
I cant get a premium account using my mobile, i dont know why i have enough credit(129php tobe specific). To avail a account.
- I cant get a premium account using my mobile, i dont know why i have enough credit(129php tobe specific). To avail a account.
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- Spotify Star
- 443 Views
- 1 replies
- 0 likes
- 443 Views
- 1 replies
- 0 likes