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Hi Spotify, Recently, on Apr 02, 2025, I got a mail from you with subject "Important information about Premium Mini"saying that "We’re reaching out to let you know that as of April 2nd, 2025, we are no longer offering the ability to purchase the Prem...
Visitor
73245 Views
19 replies
98 likes
We have a Premium Family Plan. My husband is trying to listen to an Audiobook but he got cut off because apparently there are only a certain number of hours per month you can listen? Other than the fact that this makes zero sense (WHY???) I am trying...
Visitor
136451 Views
69 replies
10 likes
What are the actual differences between the Basic Individual plan and the premium ones? Looks like it might be the access to the audiobooks, but spotify doesn't make it clear.
Casual Listener
77986 Views
89 replies
4 likes
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
Visitor
263376 Views
157 replies
13 likes
PlanPremiumCountryNetherlands My Question or Issue Hi there,My friend moved from the US to the Netherlands. He created his Spotify account in the US but now exclusively uses his devices in the Netherlands. Now that he's moved here, I want to buy him ...
Plan Premium Country Netherlands My Question or Issue Hi there, My friend moved from the US to the Netherlands. He created his Spotify account in the US but now exclusi...
Community Legend
312 Views
1 replies
0 likes
Hey,So i moved countries from canada to australia for a working holiday and wanted to switch my payments over to card from austrailia. So i let my subscription run out and then i changed countries and zip codes in my account and tried to use the new ...
Hey, So i moved countries from canada to australia for a working holiday and wanted to switch my payments over to card from austrailia. So i let my subscription run out and then i changed countries ...
Spotify Legend
304 Views
1 replies
0 likes
I had seperate accounts with Hulu and Spotify. I had an upgraded (no commercial plan) with Hulu and I just changed it to the regular about an hour and a half ago. I signed up for the combined Hulu and Spotify right before I changed my Hulu account. I...
I had seperate accounts with Hulu and Spotify. I had an upgraded (no commercial plan) with Hulu and I just changed it to the regular about an hour and a half ago. I signed up for the combined Hu...
Spotify Legend
352 Views
1 replies
0 likes
Hello, I bought spotify premium for family but error showed up. Then i recieved SMS from my bank that payment was succesful, but I didn't have my premium. Then I had to buy it second time I got charged again. It's working now but I paid twice. Is it ...
Hello, I bought spotify premium for family but error showed up. Then i recieved SMS from my bank that payment was succesful, but I didn't have my premium. Then I had to buy it second time I got charg...
Spotify Legend
489 Views
3 replies
0 likes
PlanPremium UniversitariosCountry MexicoDeviceHuawei P8Operating SystemAndroidMy Question or IssueHace unos días cambié mi tarjeta y al hacerlo me hicieron un cobro de $99 que no se refleja en los recibos, tengo el plan universitario y el día de ayer...
Plan Premium Universitarios Country Mexico Device Huawei P8 Operating System Android My Question or Issue Hace unos días cambié mi tarjeta y al hacerlo me hicieron un cobro de $99 que ...
Spotify Legend
730 Views
1 replies
0 likes
Buen día. Hoy contraté el plan familiar premium y me realizaron 2 cargos de $149, pagué con una tarjeta de débito y el cargo por $288 ya lo vi reflejado, ¿cómo puedo recuperar mi dinero, los $149?
Buen día. Hoy contraté el plan familiar premium y me realizaron 2 cargos de $149, pagué con una tarjeta de débito y el cargo por $288 ya lo vi reflejado, ¿cómo puedo recuperar mi dinero, los $149? &...
Spotify Legend
307 Views
1 replies
0 likes
None of the below information is required. However, the more you provide the easier it will be for us to try and help.PlanTrying to be premium againCountry CanadaDeviceiPhone 5seOperating SystemIdk 11 something My Question or Issue I’ve used my debit...
None of the below information is required. However, the more you provide the easier it will be for us to try and help. Plan Trying to be premium again Country Canada Device iPhone 5se O...
Spotify Legend
427 Views
1 replies
0 likes
I bought a €10 card for premium but the code just doesn't wanna work.It keeps saying it's not available and to try again later.Before this I had a discount premium though, don't know if that could be the issue.the €10 for 3 months deal. I didn't buy ...
I bought a €10 card for premium but the code just doesn't wanna work. It keeps saying it's not available and to try again later. Before this I had a discount premium though, don't know if that coul...
Spotify Legend
636 Views
2 replies
1 likes
I am already paying for spotify premium but want to switch my account to student premium. When I go to change my plan and type in my college, it says, "Your student credentials are already associated with another Spotify account." How am I able to sw...
I am already paying for spotify premium but want to switch my account to student premium. When I go to change my plan and type in my college, it says, "Your student credentials are already associated...
Spotify Legend
484 Views
3 replies
0 likes
I upgraded my plan from free to the Premium Family plan as of yesterday. I have confirmed payment was already posted. I have signed off and on so many times now just in case it needed to sync but nothing...this is getting too frustrating now. I am lo...
I upgraded my plan from free to the Premium Family plan as of yesterday. I have confirmed payment was already posted. I have signed off and on so many times now just in case it needed to ...
Spotify Legend
321 Views
1 replies
0 likes
I just found out that I forgot to unsubscribe an unused account who lined with my disabled Facebook. I checked my android phone and the cache just show a random numbers who supposed to be my user nameHow can I unsubscribe it because it keeps charging...
I just found out that I forgot to unsubscribe an unused account who lined with my disabled Facebook. I checked my android phone and the cache just show a random numbers who supposed to be my user nam...
Spotify Star
360 Views
1 replies
0 likes
PlanPremiumCountry USADeviceiPhone 6S, MacBook Pro 2012, Windows DesktopOperating SystemiOS 11.4, OSX High Sierra, Windows 10 Pro My Question or Issue I just redeemed a $10 credit I had for Spotify and my email confirmation for it notified me that it...
Plan Premium Country USA Device iPhone 6S, MacBook Pro 2012, Windows Desktop Operating System iOS 11.4, OSX High Sierra, Windows 10 Pro My Question or Issue I just redeem...
Spotify Star
797 Views
3 replies
1 likes
PlanStudent PremiumCountry UKMy Question or IssueI signed up for student Premium with this account via unidays, I received an email yesterday that it will change or can be extended i have tried to extend it and it says my credentials are in use on an...
Plan Student Premium Country UK My Question or Issue I signed up for student Premium with this account via unidays, I received an email yesterday that it will change or can be extended i have tri...
Spotify Star
717 Views
2 replies
0 likes
PlanPremiumCountry UkDeviceSony xperia x compact Operating SystemAndroid My Question or Issue Hi! Yesterday spotify(app) informed me it was having issues processing my subscription payment. Naturally i followed the instructions and re-added my paymen...
Plan Premium Country Uk Device Sony xperia x compact Operating System Android My Question or Issue Hi! Yesterday spotify(app) informed me it was ha...
Spotify Star
356 Views
2 replies
0 likes
As seen below, you can see the times of the recieved e-mails. On the 5th of August I subscribed to Premium and instantly cancelled the subscription after the payment was made. I have done this multiple time throughout the years as I don't always use ...
As seen below, you can see the times of the recieved e-mails. On the 5th of August I subscribed to Premium and instantly cancelled the subscription after the payment was made. I have done this multip...
Community Legend
957 Views
2 replies
0 likes
PlanPremiumCountry NLDevice Samsung Galaxy S8Operating SystemAndroid Oreo My Question or IssueFrom my phone, I wanted to try out the premium for 1 month free. I followed the steps and paid the 0.01. Got the email that I have the 30 day trial. But In ...
Plan Premium Country NL Device Samsung Galaxy S8 Operating System Android Oreo My Question or Issue From my phone, I wanted to try out the premium for 1 month free. ...
Spotify Legend
294 Views
1 replies
0 likes
PlanoPremiumPaís BrasilDispositivoMoto E4Sistema operacionalAndroid Minha pergunta ou problemaPaguei minha assinatura em 07/06 valor equivalente a 6 meses de premium, e minha conta está como usuário free, como se o premium tivesse expirado...O que fa...
Plano Premium País Brasil Dispositivo Moto E4 Sistema operacional Android Minha pergunta ou problema Paguei minha assinatura em 07/06 valor equivalente a 6 meses de premium, e ...
Spotify Star
266 Views
1 replies
0 likes
Plan: Premium - 100yen per 1st 3monthCountry: Japan Hello, I’m new-bie here.I’ve just subscribed a premium plan. And I’m wondering change it to a family plan. So please tell me how I’ll be charged the plan since my plan now is discount one for the 1s...
Plan: Premium - 100yen per 1st 3month Country: Japan Hello, I’m new-bie here. I’ve just subscribed a premium plan. And I’m wondering change it to a family plan. So please...
Casual Listener
612 Views
2 replies
0 likes
Me suscribí a Premiun por tres meses de forma gratuita y esa suscripción gratuita finalizaba a finales de agosto. Cuando fui a cancelarla para pasar de nuevo a suscripción Free, no pude hacerlo puesto que en la página web se me indicaba que mi suscri...
Me suscribí a Premiun por tres meses de forma gratuita y esa suscripción gratuita finalizaba a finales de agosto. Cuando fui a cancelarla para pasar de nuevo a suscripción Free, no pude hacerlo ...
Spotify Legend
376 Views
1 replies
0 likes
PlanPremiumCountryUnited StatesDeviceSamsung Galaxy S7Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I have a premium Spotify account. But on my phone it tries to tell me that I have a free account and it won't let me pl...
Plan Premium Country United States Device Samsung Galaxy S7 Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I have a premium Spotify ...
Spotify Legend
1238 Views
11 replies
0 likes
