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Hi Spotify, Recently, on Apr 02, 2025, I got a mail from you with subject "Important information about Premium Mini"saying that "We’re reaching out to let you know that as of April 2nd, 2025, we are no longer offering the ability to purchase the Prem...
Visitor
66972 Views
18 replies
94 likes
We have a Premium Family Plan. My husband is trying to listen to an Audiobook but he got cut off because apparently there are only a certain number of hours per month you can listen? Other than the fact that this makes zero sense (WHY???) I am trying...
Visitor
132482 Views
69 replies
10 likes
What are the actual differences between the Basic Individual plan and the premium ones? Looks like it might be the access to the audiobooks, but spotify doesn't make it clear.
Casual Listener
67599 Views
89 replies
4 likes
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
Visitor
250286 Views
154 replies
13 likes
I asking for premium and choose payment using pulse but not received any message for verification
I asking for premium and choose payment using pulse but not received any message for verification
Spotify Legend
698 Views
1 replies
0 likes
PlanPremium (non student)Country USA My Question or Issue I'd like to take advantage of the Spotify Premium + Hulu bundle, however the "go to Hulu" button isn't showing up on my Spotify Account Overview. I've already tried clearing my cache and brows...
Plan Premium (non student) Country USA My Question or Issue I'd like to take advantage of the Spotify Premium + Hulu bundle, however the "go to Hulu" button isn't sho...
Spotify Legend
776 Views
1 replies
0 likes
PlanFree/PremiumCountry GermanyDeviceLG G4Operating SystemAndroid Nougat My Question or Issue Hallo, ich habe am Donnerstag, den 30.08.2018 mein Spotify Konto per Gutschein aufgeladen, heute jedoch teilen mir App und Kontoübersicht mit, dass ich kein...
Plan Free/Premium Country Germany Device LG G4 Operating System Android Nougat My Question or Issue Hallo, ich habe am Donnerstag, den 30.08.2018 mein Spo...
Spotify Star
427 Views
1 replies
0 likes
PlanPremiumCountrySpainDeviceSamsung Galaxy 8Plus I got a free subscription to Spotify Premium 3 months ago and this subscription finished by late august. When I tried to cancel this free premium subscription to go back to Free subscription I couldn’...
Plan Premium Country Spain Device Samsung Galaxy 8Plus I got a free subscription to Spotify Premium 3 months ago and this subscription finished by late august. When I tried to...
Spotify Star
245 Views
1 replies
0 likes
CountryTurkey My Question or Issue I've been using Premium for Family for months now and I was paying it with my Ininal card. Recently I got my own bank account and a debit card for that account. So yesterday (which was the payment day for spotify) B...
Country Turkey My Question or Issue I've been using Premium for Family for months now and I was paying it with my Ininal card. Recently I got my own bank account and a debit ...
Community Legend
310 Views
1 replies
0 likes
Read topic
Read topic
Spotify Star
222 Views
1 replies
0 likes
I got an email eralier today from hello@spotify.com with the title "Play it out loud: Premium is free for 30 days," but when I clicked the link, I was just sent to the regular subscription page, with some referral tags in the URL, one was (utm_campai...
I got an email eralier today from hello@spotify.com with the title "Play it out loud: Premium is free for 30 days," but when I clicked the link, I was just sent to the regular s...
Spotify Star
832 Views
5 replies
0 likes
PlanFree/PremiumCountry PhilippinesDeviceOppo F7Operating SystemAndroid My Question or Issue:This app has been charging 4times on my account even though my subscription was free. I don't know how to cancel my subscription, and when I go to help and f...
Plan Free/Premium Country Philippines Device Oppo F7 Operating System Android My Question or Issue: This app has been charging 4times on my account even though my subscription ...
Spotify Star
279 Views
1 replies
0 likes
PlanStudent PremiumCountry USA My Question or IssueI had a student account about 2 years ago. I switched streaming services but now want to go back to spotify. I forgot my account information so I signed up again and tried to sign up for the student ...
Plan Student Premium Country USA My Question or Issue I had a student account about 2 years ago. I switched streaming services but now want to go back to spotify. I forgot my...
Spotify Legend
480 Views
1 replies
0 likes
Apenas pague en el inicio de este mes y me va a cobrar $149 el dia 16, ya esta esta cobrando quincenalmente Spotify??PlanFamily PlanCountry MexicoDevice(iPhone 8,Motorola)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Apenas pague en el inicio de este mes y me va a cobrar $149 el dia 16, ya esta esta cobrando quincenalmente Spotify?? Plan Family Plan Country Mexico Device (iPhone 8,Motorola) Ope...
Spotify Legend
397 Views
1 replies
0 likes
It is not just dealing mixes but all the music that I have selected downthrough the years have been taken away and further more I am planning onSpotify while your company each month for 13 or more months then taking$9.99 premium membership each of th...
It is not just dealing mixes but all the music that I have selected down through the years have been taken away and further more I am planning on Spotify while your company each month for 13 or mor...
Spotify Legend
334 Views
2 replies
0 likes
PlanPremiumCountry The NetherlandsDeviceiPhone 6sOperating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue So a few months ago I made an account to get 3 months premium for free I paid €1 for it. My phone died and I had to login ba...
Plan Premium Country The Netherlands Device iPhone 6s Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue So a few months ago I made an acc...
Music Fan
512 Views
5 replies
0 likes
I just moved from Norway to US, and now I can't re-subscribe my Premium. I changed the country, I DO have money on my card etc etc. This is soo frustrating!! What do I do, before I change service?
I just moved from Norway to US, and now I can't re-subscribe my Premium. I changed the country, I DO have money on my card etc etc. This is soo frustrating!! What do I do, before I change service? &...
Spotify Star
1040 Views
3 replies
0 likes
PlanPremium Family??Country SwedenDeviceHuawei honor 7 liteOperating SystemAndroid Oreo My Question or Issue Somehow my subscriptionhas changed to "Premium Family", and when i try to change it to only premium, it's not available for my account. Why? ...
Plan Premium Family?? Country Sweden Device Huawei honor 7 lite Operating System Android Oreo My Question or Issue Somehow my subscriptionhas changed to "Premium F...
Spotify Star
300 Views
1 replies
0 likes
Hello, I recently upgraded my premium account to a family account. but i am having some issues. we all have our seperate account but when my sister is online i cant listen to my music (and also the other way around). Spotify probably thinks we are on...
Hello, I recently upgraded my premium account to a family account. but i am having some issues. we all have our seperate account but when my sister is online i cant listen to my musi...
Spotify Star
396 Views
3 replies
0 likes
my Premium subscription plan and songs are gone
my Premium subscription plan and songs are gone
Community Legend
198 Views
1 replies
0 likes
Plan: PremiumFree/PremiumCountry: NZ My Question or Issue My Prem account has been taken over. When I log in, the profile pic is not mine, the DOB has been changed and my playlsits gone, replaced by the peron who has taken over my account.Loging dets...
Plan: Premium Free/Premium Country: NZ My Question or Issue My Prem account has been taken over. When I log in, the profile pic is not mine, the DOB has been chang...
Spotify Legend
823 Views
5 replies
1 likes
PlanFree/PremiumCountry Device(iPhone)Operating System(iOS) My Question or Issue I just created a spotify account, and want to sign up for a family premium service. However, how to I bridge my son's already existing account, to our new family premium...
Plan Free/Premium Country Device (iPhone) Operating System (iOS) My Question or Issue I just created a spotify account, and want to sign up for a family premium service....
Spotify Star
286 Views
1 replies
1 likes
PlanFreeCountry US My Question or Issuei recently canceled my Spotify premium account but was still charged an extra month.
Plan Free Country US My Question or Issue i recently canceled my Spotify premium account but was still charged an extra month.
Spotify Star
250 Views
1 replies
0 likes
Hey,From my emails, Spotify has given me 60 days free premium. However, when I try to claim it, I have to enter credit card info. Is there any way that I can claim it without adding the credit card info? Thanks in advance!
Hey, From my emails, Spotify has given me 60 days free premium. However, when I try to claim it, I have to enter credit card info. Is there any way that I can claim it without adding...
Spotify Star
992 Views
5 replies
0 likes
