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Hi Spotify, Recently, on Apr 02, 2025, I got a mail from you with subject "Important information about Premium Mini"saying that "We’re reaching out to let you know that as of April 2nd, 2025, we are no longer offering the ability to purchase the Prem...
Visitor
75092 Views
20 replies
99 likes
We have a Premium Family Plan. My husband is trying to listen to an Audiobook but he got cut off because apparently there are only a certain number of hours per month you can listen? Other than the fact that this makes zero sense (WHY???) I am trying...
Visitor
140167 Views
69 replies
10 likes
What are the actual differences between the Basic Individual plan and the premium ones? Looks like it might be the access to the audiobooks, but spotify doesn't make it clear.
Casual Listener
80492 Views
89 replies
4 likes
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
Visitor
269613 Views
159 replies
13 likes
Okay so I got a giftcard for 10€ and I redeemed it but that was like over 6 hours ago. It shows up on the online account, that I now have Premium but when I'm opening the app on my computer or phone then it says that I need to purchase Premium to use...
Okay so I got a giftcard for 10€ and I redeemed it but that was like over 6 hours ago. It shows up on the online account, that I now have Premium but when I'm opening the app on my co...
Spotify
731 Views
5 replies
0 likes
PlanPremium with student discountCountry USADevice(iphone 7)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I am trying to use the student discount but spotify is not verifying me as a student. I am using my student email...
Plan Premium with student discount Country USA Device (iphone 7) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I am trying to use the...
Moderator
351 Views
1 replies
0 likes
PlanFreeCountry RomaniaDeviceSamsung Galaxy A5 2016Operating SystemAndroid 7.1.1. My Question or IssueHello! I'm planning on getting the Premium feature from you guys, but there is one small problem. I'll be moving to the U.S. on the 17th of June, fo...
Plan Free Country Romania Device Samsung Galaxy A5 2016 Operating System Android 7.1.1. My Question or Issue Hello! I'm planning on getting the Premium feature from you guys, b...
Casual Listener
471 Views
2 replies
0 likes
Hi, Month ago I received an email if I cone t Spotify with my PS4 it will be a discount in my bill. I already connected but appear the same payment. When it will be effective? Did I miss any step?Thanks PlanPremiumCountry DeviceAnyOperating System An...
Hi, Month ago I received an email if I cone t Spotify with my PS4 it will be a discount in my bill. I already connected but appear the same payment. When it will be effective? Did I...
Moderator
421 Views
1 replies
0 likes
Sorry to post here but I want to resolve a problem with SPOTIFY but cannot find anyway to post a simple question. Any advice here would be greatly apreciated. Background is that payment was via PAYPAL not another provider. My PAYPAL account is in a d...
Sorry to post here but I want to resolve a problem with SPOTIFY but cannot find anyway to post a simple question. Any advice here would be greatly apreciated. Background is that payment was via PAY...
Spotify
565 Views
3 replies
0 likes
PlanFree/PremiumCountry TurkeyDeviceXiaomi Mi6Operating System, Android Oreo My Question or Issue I can not get a premium membership. I tried 3 different credit cards. the result did not change. Is there a problem with my account?
Plan Free/Premium Country Turkey Device Xiaomi Mi6 Operating System , Android Oreo My Question or Issue I can not get a premium membership. I tried 3 different cre...
Moderator
327 Views
1 replies
0 likes
PlanFreeCountry TurkeyDeviceXiaomi mi5Operating SystemAndroid My Question or Issue Spotify. The bank transferred money twice from my account. Spotify has transferred 1 turkish lira money twice from my account. But spotify did not make me a premium.I ...
Plan Free Country Turkey Device Xiaomi mi5 Operating System Android My Question or Issue Spotify. The bank transferred money twice from my account. Spotify has transferre...
Moderator
339 Views
1 replies
0 likes
PlanFree/Premium I'm trying to get the 0,99 premium and I've been doing everything as it said (debit card) it keeps showing me this.''Payment failed. Try again, or use a different payment method. ''
Plan Free/Premium I'm trying to get the 0,99 premium and I've been doing everything as it said (debit card) it keeps showing me this.''Payment failed. Try again, or us...
Spotify
733 Views
3 replies
1 likes
PlanFree/PremiumCountry DeviceIphone xOperating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue Seems like spotify did an automatic update and now I am not premium anymore.does everyone have this problem?didn’t change my bank card ...
Plan Free/Premium Country Device Iphone x Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue Seems like spotify did an automatic update a...
Casual Listener
481 Views
2 replies
0 likes
When i buy one subscription on my PS4. I only buy one moth? Or when buy I receive one month or more?PlanFree to PremiumCountry MéxicoDevicePS4Operating SystemConsole
When i buy one subscription on my PS4. I only buy one moth? Or when buy I receive one month or more? Plan Free to Premium Country México Device PS4 Operating System Console
Moderator
328 Views
1 replies
0 likes
PlanSpotify FamilyCountry GermanyDeviceMac Book ProOperating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue Some minutes ago I bought Spotify Family for my family and me. I also had one day of Spotify Premium left but now there is...
Plan Spotify Family Country Germany Device Mac Book Pro Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue Some minutes ago I bought Spoti...
Moderator
354 Views
1 replies
0 likes
PlanPremium/FamilyCountry BrazilDeviceiPhone 8Operating SystemiOS My Question or IssueI've been having troubles with spotify family plan for some time now. One of my users was kicked from the plan, and I couldn't add her again, so therefore, I cancel...
Plan Premium/Family Country Brazil Device iPhone 8 Operating System iOS My Question or Issue I've been having troubles with spotify family plan for some time now. One of my use...
Spotify Star
838 Views
4 replies
0 likes
PlanPremiumCountry USADeviceHTC M7Operating SystemAndroid My Question or Issue I've tried to upgrade to spotify premium multiple times in the app and used two different cards as it instructed when the first failed. Neither went through but when I che...
Plan Premium Country USA Device HTC M7 Operating System Android My Question or Issue I've tried to upgrade to spotify premium multiple times in the app and used two diffe...
Spotify Star
314 Views
1 replies
0 likes
PlanPremiumCountry DeviceLG Stylo 2Operating SystemAndroid 7.0 My Question or Issue I wanted to cancel my premium plan so i clicked delete cache and saved data. But then it logged me out, but i also can't remember my password for that account. But i ...
Plan Premium Country Device LG Stylo 2 Operating System Android 7.0 My Question or Issue I wanted to cancel my premium plan so i clicked delete cache and saved data. But...
Moderator
264 Views
1 replies
0 likes
Hi Guys,My free month had ended yesterday. Today my account was automaticly extended. That's oke, it now will end at 01-07, cause i ended it today. But i have to pay for this month, but i do not have excess to a ideal button or anything. Any one any ...
Hi Guys, My free month had ended yesterday. Today my account was automaticly extended. That's oke, it now will end at 01-07, cause i ended it today. But i have to pay for this month, but ...
Moderator
432 Views
1 replies
0 likes
Hello,Is it possible to have the Hulu plan alongside a family plan?Thanks!
Hello, Is it possible to have the Hulu plan alongside a family plan? Thanks!
Moderator
419 Views
1 replies
0 likes
I have a three months testing account. If I decide not to continue my subscription my playlists will be removed. What happens with the playlists I have shared with others who have a premium account? Can they still use the playlists or copy them to a ...
I have a three months testing account. If I decide not to continue my subscription my playlists will be removed. What happens with the playlists I have shared with others who have a premium account? ...
Spotify Star
524 Views
3 replies
0 likes
PlanPremiumCountryNorwayDeviceSamsung Galaxy 8Operating SystemAndroid My Question or IssueI have the receipt that I payed for Spotify Premium last month on the 22nd of May. It's been working perfectly fine but when i logged in today it said I only ha...
Plan Premium Country Norway Device Samsung Galaxy 8 Operating System Android My Question or Issue I have the receipt that I payed for Spotify Premium last month on the 22nd of May. I...
Community Legend
697 Views
3 replies
0 likes
So I'm currently on free, and I'm looking to upgrade. Is it possible to do the $1 trial for 3 months and then switch to a student discount after? Or will I have to pick one or the other?
So I'm currently on free, and I'm looking to upgrade. Is it possible to do the $1 trial for 3 months and then switch to a student discount after? Or will I have to pick one or the other?
Community Legend
372 Views
1 replies
0 likes
Hi guys, I have a premium account which I use intensively on my Iphone. Problem I have is when I try to logon through the webbrowser on my macbook since Spotify then tells me I have a standard account, although I am using the same logon details..I do...
Hi guys, I have a premium account which I use intensively on my Iphone. Problem I have is when I try to logon through the webbrowser on my macbook since Spotify then tells me I...
Community Legend
592 Views
3 replies
0 likes
