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Hi Spotify, Recently, on Apr 02, 2025, I got a mail from you with subject "Important information about Premium Mini"saying that "We’re reaching out to let you know that as of April 2nd, 2025, we are no longer offering the ability to purchase the Prem...
Visitor
67867 Views
18 replies
94 likes
We have a Premium Family Plan. My husband is trying to listen to an Audiobook but he got cut off because apparently there are only a certain number of hours per month you can listen? Other than the fact that this makes zero sense (WHY???) I am trying...
Visitor
132924 Views
69 replies
10 likes
What are the actual differences between the Basic Individual plan and the premium ones? Looks like it might be the access to the audiobooks, but spotify doesn't make it clear.
Casual Listener
68978 Views
89 replies
4 likes
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
Visitor
252011 Views
155 replies
13 likes
Hello, Spotify. Can't we pay for our subscription directly on the app? I'm using my phone number as the payment method on the Playstore, and can't use my credit card anymore. Is there a way for you to add a feature of it on the app?
Hello, Spotify. Can't we pay for our subscription directly on the app? I'm using my phone number as the payment method on the Playstore, and can't use my credit card anymore. Is there a way for you t...
Roadie
439 Views
1 replies
0 likes
Hi,I have a new card and so need to update my payment info but it doesn't seem to want to accept the new card... help! Have tried numerous times but still no luck.
Hi, I have a new card and so need to update my payment info but it doesn't seem to want to accept the new card... help! Have tried numerous times but still no luck.
Roadie
263 Views
1 replies
0 likes
I have premium and I've never had this problem before but as my songs were changing my music suddenly stopped playing. I'm paid up until March 2nd and have all my songs downloaded...
I have premium and I've never had this problem before but as my songs were changing my music suddenly stopped playing. I'm paid up until March 2nd and have all my songs downloaded...
Casual Listener
260 Views
1 replies
0 likes
My mom has registered her credit card on an spotify account, and we have no clue what account that might be. We tried anything. Is there any possible way to denie money being pulled from the card?
My mom has registered her credit card on an spotify account, and we have no clue what account that might be. We tried anything. Is there any possible way to denie money being pulled from the card?
Community Legend
287 Views
1 replies
0 likes
My premium subscription to Spotify just bounced because it's been coming out of my UK account. Which I no longer use, because I'm living in Canada. Trying to update my payment details, but it's not letting me change my country payment method - yes, i...
My premium subscription to Spotify just bounced because it's been coming out of my UK account. Which I no longer use, because I'm living in Canada. Trying to update my payment details, but it's not l...
Community Legend
277 Views
1 replies
0 likes
I was setting up spotify for my Dad less than a month ago and I bought 3 months spotify for him at the end if that deal where it cost €0.99. We were using someone elses card at the time so I cancelled the subscription to prevent further charging but ...
I was setting up spotify for my Dad less than a month ago and I bought 3 months spotify for him at the end if that deal where it cost €0.99. We were using someone elses card at the time so I cancelle...
Casual Listener
512 Views
3 replies
0 likes
I recieved four $10 giftcards. I entered the first three with no problem. The fourth one when I enter it keeps giving me this message: Something went wrong. Try again, or get help.
I recieved four $10 giftcards. I entered the first three with no problem. The fourth one when I enter it keeps giving me this message: Something went wrong. Try again, or <a href="https:/...
Regular
1075 Views
3 replies
0 likes
I have a few Premium subscriptions, and I have been able to change a couple of them from an expiring card to Paypal, although when I have tried to change another it keeps giving me the "Something went wrong. Try again or get help." error. Changing to...
I have a few Premium subscriptions, and I have been able to change a couple of them from an expiring card to Paypal, although when I have tried to change another it keeps giving me the "Something wen...
Casual Listener
463 Views
2 replies
0 likes
I subscribed for the 60 days free trial today and was immediately able to download my playlists, have unlimited skips and it all works offline as well.In my subscription it still says though I'm on free and offers me to upgrade to a 30 days free tria...
I subscribed for the 60 days free trial today and was immediately able to download my playlists, have unlimited skips and it all works offline as well. In my subscription it still says though I'm on...
Roadie
1025 Views
1 replies
0 likes
How do I transfer my premium from IPad to Iphone
How do I transfer my premium from IPad to Iphone
Casual Listener
286 Views
1 replies
0 likes
I cleared my premium account's cache and I don't have the premium features anymore, I don't know if I'm still paying for it or it cancelled it
I cleared my premium account's cache and I don't have the premium features anymore, I don't know if I'm still paying for it or it cancelled it
Roadie
238 Views
1 replies
0 likes
Hello, i did payment for 1 month of my student plan. But spotify didn’t send me a receipt to my mail and when i look to my account that says my acc is free. But when i look to my bank account there is a payment 6.99 TRY and a description which is “(R...
Hello, i did payment for 1 month of my student plan. But spotify didn’t send me a receipt to my mail and when i look to my account that says my acc is free. But when i look to my bank account there i...
Roadie
309 Views
1 replies
1 likes
There is no contact number therefore I cannot really get in touch with somebody that can sort out the issue and get me a refund on the subscription, I currently have spotify premium free on this account via vodafone so spotify don't even have my bank...
There is no contact number therefore I cannot really get in touch with somebody that can sort out the issue and get me a refund on the subscription, I currently have spotify premium free on this acco...
Roadie
271 Views
1 replies
0 likes
Jag har fatt verifierat att jag ar behorig till studentrabatt men kommer inte vidare i processen. Forst skriver jag in kortuppgifter, darefter ombeds jag gang efter gang att verifiera att jag ar student trots att jag redan gjort det. Vilket den ocksa...
Jag har fatt verifierat att jag ar behorig till studentrabatt men kommer inte vidare i processen. Forst skriver jag in kortuppgifter, darefter ombeds jag gang efter gang att verifiera att jag ar stud...
235 Views
0 replies
0 likes
Hi, The Valentine's day offer indicated a 60 day trial for me and my partner. But I was never given an option or do not know how to add her to the plan/offer.
Hi, The Valentine's day offer indicated a 60 day trial for me and my partner. But I was never given an option or do not know how to add her to the plan/offer.
Casual Listener
3034 Views
4 replies
0 likes
I decided to take the 60 day trail since it showed up in the app. After signing up it only shows 30 days as part of my trail. I have never subscribed before. Is there any way to fix this?
I decided to take the 60 day trail since it showed up in the app. After signing up it only shows 30 days as part of my trail. I have never subscribed before. Is there any way to fix this?
Spotify Star
342 Views
3 replies
0 likes
I just upgrated my spotify account and I thought the first month was for free.Is this not available for a student? Because I was charged for the first month of use.
I just upgrated my spotify account and I thought the first month was for free.Is this not available for a student? Because I was charged for the first month of use.
Community Legend
255 Views
1 replies
0 likes
Hola! Si hace un año, exactamente en el mes de junio del 2016, contrate el servicio de membresia familiar premium, a partir de este mes de julio el resto de mis familiares que estan incluidos en el plan ya no cuenta con el servicio , porque razon? se...
Hola! Si hace un año, exactamente en el mes de junio del 2016, contrate el servicio de membresia familiar premium, a partir de este mes de julio el resto de mis familiares que estan incluidos en el p...
Newbie
367 Views
1 replies
0 likes
I got premiun for Stundts on spotify and I'm paying every month but I still don't get premiun account, still normal I can't even listen to music offline, what should I do ?
I got premiun for Stundts on spotify and I'm paying every month but I still don't get premiun account, still normal I can't even listen to music offline, what should I do ?
Community Legend
279 Views
1 replies
0 likes
Hi, I tried to go for the student premium account as I am PhD student in Norway. The problem is that here, we don't receive a student number so I can't send the student ID. I introduced my credit card information for that and when I saw I couldn't go...
Hi, I tried to go for the student premium account as I am PhD student in Norway. The problem is that here, we don't receive a student number so I can't send the student ID. I introduced my...
Community Legend
331 Views
1 replies
0 likes
