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We have a Premium Family Plan. My husband is trying to listen to an Audiobook but he got cut off because apparently there are only a certain number of hours per month you can listen? Other than the fact that this makes zero sense (WHY???) I am trying...
Visitor
132363 Views
69 replies
10 likes
What are the actual differences between the Basic Individual plan and the premium ones? Looks like it might be the access to the audiobooks, but spotify doesn't make it clear.
Casual Listener
67253 Views
89 replies
4 likes
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
Visitor
249819 Views
154 replies
13 likes
I recieved four $10 giftcards. I entered the first three with no problem. The fourth one when I enter it keeps giving me this message: Something went wrong. Try again, or get help.
I recieved four $10 giftcards. I entered the first three with no problem. The fourth one when I enter it keeps giving me this message: Something went wrong. Try again, or <a href="https:/...
Regular
1073 Views
3 replies
0 likes
I have a few Premium subscriptions, and I have been able to change a couple of them from an expiring card to Paypal, although when I have tried to change another it keeps giving me the "Something went wrong. Try again or get help." error. Changing to...
I have a few Premium subscriptions, and I have been able to change a couple of them from an expiring card to Paypal, although when I have tried to change another it keeps giving me the "Something wen...
Casual Listener
458 Views
2 replies
0 likes
I subscribed for the 60 days free trial today and was immediately able to download my playlists, have unlimited skips and it all works offline as well.In my subscription it still says though I'm on free and offers me to upgrade to a 30 days free tria...
I subscribed for the 60 days free trial today and was immediately able to download my playlists, have unlimited skips and it all works offline as well. In my subscription it still says though I'm on...
Roadie
1022 Views
1 replies
0 likes
How do I transfer my premium from IPad to Iphone
How do I transfer my premium from IPad to Iphone
Casual Listener
282 Views
1 replies
0 likes
I cleared my premium account's cache and I don't have the premium features anymore, I don't know if I'm still paying for it or it cancelled it
I cleared my premium account's cache and I don't have the premium features anymore, I don't know if I'm still paying for it or it cancelled it
Roadie
235 Views
1 replies
0 likes
Hello, i did payment for 1 month of my student plan. But spotify didn’t send me a receipt to my mail and when i look to my account that says my acc is free. But when i look to my bank account there is a payment 6.99 TRY and a description which is “(R...
Hello, i did payment for 1 month of my student plan. But spotify didn’t send me a receipt to my mail and when i look to my account that says my acc is free. But when i look to my bank account there i...
Roadie
305 Views
1 replies
1 likes
There is no contact number therefore I cannot really get in touch with somebody that can sort out the issue and get me a refund on the subscription, I currently have spotify premium free on this account via vodafone so spotify don't even have my bank...
There is no contact number therefore I cannot really get in touch with somebody that can sort out the issue and get me a refund on the subscription, I currently have spotify premium free on this acco...
Roadie
263 Views
1 replies
0 likes
Jag har fatt verifierat att jag ar behorig till studentrabatt men kommer inte vidare i processen. Forst skriver jag in kortuppgifter, darefter ombeds jag gang efter gang att verifiera att jag ar student trots att jag redan gjort det. Vilket den ocksa...
Jag har fatt verifierat att jag ar behorig till studentrabatt men kommer inte vidare i processen. Forst skriver jag in kortuppgifter, darefter ombeds jag gang efter gang att verifiera att jag ar stud...
228 Views
0 replies
0 likes
Hi, The Valentine's day offer indicated a 60 day trial for me and my partner. But I was never given an option or do not know how to add her to the plan/offer.
Hi, The Valentine's day offer indicated a 60 day trial for me and my partner. But I was never given an option or do not know how to add her to the plan/offer.
Casual Listener
3018 Views
4 replies
0 likes
I decided to take the 60 day trail since it showed up in the app. After signing up it only shows 30 days as part of my trail. I have never subscribed before. Is there any way to fix this?
I decided to take the 60 day trail since it showed up in the app. After signing up it only shows 30 days as part of my trail. I have never subscribed before. Is there any way to fix this?
Spotify Star
330 Views
3 replies
0 likes
I just upgrated my spotify account and I thought the first month was for free.Is this not available for a student? Because I was charged for the first month of use.
I just upgrated my spotify account and I thought the first month was for free.Is this not available for a student? Because I was charged for the first month of use.
Community Legend
248 Views
1 replies
0 likes
Hola! Si hace un año, exactamente en el mes de junio del 2016, contrate el servicio de membresia familiar premium, a partir de este mes de julio el resto de mis familiares que estan incluidos en el plan ya no cuenta con el servicio , porque razon? se...
Hola! Si hace un año, exactamente en el mes de junio del 2016, contrate el servicio de membresia familiar premium, a partir de este mes de julio el resto de mis familiares que estan incluidos en el p...
Newbie
361 Views
1 replies
0 likes
I got premiun for Stundts on spotify and I'm paying every month but I still don't get premiun account, still normal I can't even listen to music offline, what should I do ?
I got premiun for Stundts on spotify and I'm paying every month but I still don't get premiun account, still normal I can't even listen to music offline, what should I do ?
Community Legend
267 Views
1 replies
0 likes
Hi, I tried to go for the student premium account as I am PhD student in Norway. The problem is that here, we don't receive a student number so I can't send the student ID. I introduced my credit card information for that and when I saw I couldn't go...
Hi, I tried to go for the student premium account as I am PhD student in Norway. The problem is that here, we don't receive a student number so I can't send the student ID. I introduced my...
Community Legend
321 Views
1 replies
0 likes
Hello, I paid 59 € (yearly Premium subscription fee) to you via PayPal on 25th of December and I see just now, that you are still charging my debit card with the monthly fees 5,99 € / per month. I have two extra payments now:1st on 29th of December2n...
Hello, I paid 59 € (yearly Premium subscription fee) to you via PayPal on 25th of December and I see just now, that you are still charging my debit card with the monthly fees 5,99 € / per mo...
Community Legend
267 Views
1 replies
0 likes
This is the 3rd time I have to recreate a playlist with limited music just so I can download it for travel listening. What's the point of paying and not having limitless download access the way itunes or google do?
This is the 3rd time I have to recreate a playlist with limited music just so I can download it for travel listening. What's the point of paying and not having limitless download access the way...
Community Legend
394 Views
1 replies
0 likes
I noticred recently that I am paying for the premium account, but when I log in I am only seeing the free acccount. If I log in with facebook- its showing the same thing. I would love the premium option - especially since I am paying - but cannot fig...
I noticred recently that I am paying for the premium account, but when I log in I am only seeing the free acccount. If I log in with facebook- its showing the same thing. I would love the premium opt...
Community Legend
250 Views
1 replies
0 likes
I am a student at Trinity University, and I had a Spotify student account for about a year, and when I tried re-entering my account information, it said that Spotify cannot confirm that I am a student. I also had the deal with Hulu, so that went away...
I am a student at Trinity University, and I had a Spotify student account for about a year, and when I tried re-entering my account information, it said that Spotify cannot confirm that I am a studen...
Community Legend
1158 Views
1 replies
0 likes
I availed of the one year discounted subscription plan here in the Philippines. I now want to upgrade to the family plan. Do I have to cancel my prepaid subscription? I it possible to just pay for the difference in th e price?
I availed of the one year discounted subscription plan here in the Philippines. I now want to upgrade to the family plan. Do I have to cancel my prepaid subscription? I it possible to jus...
Community Legend
335 Views
1 replies
0 likes
Why are you taking two lots of payment for one account???
Why are you taking two lots of payment for one account???
Community Legend
376 Views
3 replies
0 likes
