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Hi Spotify, Recently, on Apr 02, 2025, I got a mail from you with subject "Important information about Premium Mini"saying that "We’re reaching out to let you know that as of April 2nd, 2025, we are no longer offering the ability to purchase the Prem...
Visitor
68987 Views
18 replies
94 likes
We have a Premium Family Plan. My husband is trying to listen to an Audiobook but he got cut off because apparently there are only a certain number of hours per month you can listen? Other than the fact that this makes zero sense (WHY???) I am trying...
Visitor
133556 Views
69 replies
10 likes
What are the actual differences between the Basic Individual plan and the premium ones? Looks like it might be the access to the audiobooks, but spotify doesn't make it clear.
Casual Listener
70426 Views
89 replies
4 likes
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
Newbie
253840 Views
156 replies
13 likes
I signed up for the yearly premium subscription a couple of months ago with my old credit card. I just activated a new credit card, which deactivated my old credit card. So, I signed in to update my payment info and found that my option to update my ...
I signed up for the yearly premium subscription a couple of months ago with my old credit card. I just activated a new credit card, which deactivated my old credit card. So, I signed in to update my ...
Roadie
525 Views
1 replies
0 likes
I'm trying to buy the premium version but everytime i type the card information it shows that an error occured.I did it over and over again in different browsers, using wi fi and mobile data, always checking the card information but still doesn't wor...
I'm trying to buy the premium version but everytime i type the card information it shows that an error occured.I did it over and over again in different browsers, using wi fi and mobile data, always ...
Roadie
309 Views
1 replies
0 likes
Hi there, I've been using spotify for a while and I want to try out the 7 days premium trial, it won't let me, it says I can try the 30 days one
Hi there, I've been using spotify for a while and I want to try out the 7 days premium trial, it won't let me, it says I can try the 30 days one
Spotify Star
482 Views
5 replies
0 likes
The last 8 weeks I have had to download all my playlists over and over again which eats away at my data which has cost me over $50 in my data .I'm love using Spotify but I am getting fed up with having to download all my music again.Can this problem ...
The last 8 weeks I have had to download all my playlists over and over again which eats away at my data which has cost me over $50 in my data . I'm love using Spotify but I am getting fed up with ha...
Casual Listener
416 Views
4 replies
0 likes
Z
Z
Community Legend
446 Views
3 replies
0 likes
I can't access Spotify premium on my phone. I've contacted iTunes and there is no problem with my account or subscription. When I accessed Spotify it said my payment had failed and downgraded me to free Spotify.
I can't access Spotify premium on my phone. I've contacted iTunes and there is no problem with my account or subscription. When I accessed Spotify it said my payment had failed and downgraded m...
Spotify Star
349 Views
2 replies
0 likes
skulle lige se hvad krav der var for studenter premium, og efter de tog de 50 kr selvom jeg ikke har foet premium hvad kan jeg gore?
skulle lige se hvad krav der var for studenter premium, og efter de tog de 50 kr selvom jeg ikke har foet premium hvad kan jeg gore?
Roadie
250 Views
1 replies
0 likes
I am beng double billed monthly from Spotify for $14.99 How do I cancel one? From my visa bill I have two different numbers from Spotify. Kim
I am beng double billed monthly from Spotify for $14.99 How do I cancel one? From my visa bill I have two different numbers from Spotify. Kim
Roadie
284 Views
1 replies
0 likes
Hi, l signed up for the Spotify 60 days trial yesterday. I had premium until this afternoon. l don't know what happened but now my account says free with no record of it. I would have totally subscribed after that trial, but l really don't appreciate...
Hi, l signed up for the Spotify 60 days trial yesterday. I had premium until this afternoon. l don't know what happened but now my account says free with no record of it. I would have totally subscri...
Music Fan
825 Views
5 replies
0 likes
After the new spotify update, when I opened Spotify, I got this ad for the new James Bay album. It also happened to a friend of mine, she got the exact same ad. I wouldn't mind it, but the problem is, that I have a premium subscription. So I'm not ha...
After the new spotify update, when I opened Spotify, I got this ad for the new James Bay album. It also happened to a friend of mine, she got the exact same ad. I wouldn't mind it, but the problem is...
Spotify Star
621 Views
1 replies
0 likes
Was charge the day before because my bank didn't have enough funds when the payment was scheduled for the next day !! I want a refund
Was charge the day before because my bank didn't have enough funds when the payment was scheduled for the next day !! I want a refund
Newbie
449 Views
1 replies
0 likes
Hi, I have just noticed I have been billed twice and this goes back for a numbner of months. How do I resolve this as quickly as possible? Thanks
Hi, I have just noticed I have been billed twice and this goes back for a numbner of months. How do I resolve this as quickly as possible? Thanks
Spotify Star
491 Views
4 replies
0 likes
I cancelled family subscription, yet a $14.99 Spotify charge keeps showing up on my credit card statement. My subscription status says I am Spotify Free, but when receipts is checked, you can see I am still receiving charges. Please let me know how t...
I cancelled family subscription, yet a $14.99 Spotify charge keeps showing up on my credit card statement. My subscription status says I am Spotify Free, but when receipts is checked, you can see I a...
Spotify Star
304 Views
1 replies
0 likes
Hello, Spotify. Can't we pay for our subscription directly on the app? I'm using my phone number as the payment method on the Playstore, and can't use my credit card anymore. Is there a way for you to add a feature of it on the app?
Hello, Spotify. Can't we pay for our subscription directly on the app? I'm using my phone number as the payment method on the Playstore, and can't use my credit card anymore. Is there a way for you t...
Roadie
445 Views
1 replies
0 likes
Hi,I have a new card and so need to update my payment info but it doesn't seem to want to accept the new card... help! Have tried numerous times but still no luck.
Hi, I have a new card and so need to update my payment info but it doesn't seem to want to accept the new card... help! Have tried numerous times but still no luck.
Roadie
270 Views
1 replies
0 likes
I have premium and I've never had this problem before but as my songs were changing my music suddenly stopped playing. I'm paid up until March 2nd and have all my songs downloaded...
I have premium and I've never had this problem before but as my songs were changing my music suddenly stopped playing. I'm paid up until March 2nd and have all my songs downloaded...
Casual Listener
263 Views
1 replies
0 likes
My mom has registered her credit card on an spotify account, and we have no clue what account that might be. We tried anything. Is there any possible way to denie money being pulled from the card?
My mom has registered her credit card on an spotify account, and we have no clue what account that might be. We tried anything. Is there any possible way to denie money being pulled from the card?
Community Legend
287 Views
1 replies
0 likes
My premium subscription to Spotify just bounced because it's been coming out of my UK account. Which I no longer use, because I'm living in Canada. Trying to update my payment details, but it's not letting me change my country payment method - yes, i...
My premium subscription to Spotify just bounced because it's been coming out of my UK account. Which I no longer use, because I'm living in Canada. Trying to update my payment details, but it's not l...
Community Legend
282 Views
1 replies
0 likes
I was setting up spotify for my Dad less than a month ago and I bought 3 months spotify for him at the end if that deal where it cost €0.99. We were using someone elses card at the time so I cancelled the subscription to prevent further charging but ...
I was setting up spotify for my Dad less than a month ago and I bought 3 months spotify for him at the end if that deal where it cost €0.99. We were using someone elses card at the time so I cancelle...
Casual Listener
517 Views
3 replies
0 likes
I recieved four $10 giftcards. I entered the first three with no problem. The fourth one when I enter it keeps giving me this message: Something went wrong. Try again, or get help.
I recieved four $10 giftcards. I entered the first three with no problem. The fourth one when I enter it keeps giving me this message: Something went wrong. Try again, or <a href="https:/...
Regular
1086 Views
3 replies
0 likes
