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Hi Spotify, Recently, on Apr 02, 2025, I got a mail from you with subject "Important information about Premium Mini"saying that "We’re reaching out to let you know that as of April 2nd, 2025, we are no longer offering the ability to purchase the Prem...
Visitor
72379 Views
19 replies
98 likes
We have a Premium Family Plan. My husband is trying to listen to an Audiobook but he got cut off because apparently there are only a certain number of hours per month you can listen? Other than the fact that this makes zero sense (WHY???) I am trying...
Visitor
135700 Views
69 replies
10 likes
What are the actual differences between the Basic Individual plan and the premium ones? Looks like it might be the access to the audiobooks, but spotify doesn't make it clear.
Casual Listener
76094 Views
89 replies
4 likes
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
Newbie
260646 Views
156 replies
13 likes
Can't use family plan for week long trip in Portugal? Shared acc with me and my mom. This is dumb af.
Can't use family plan for week long trip in Portugal? Shared acc with me and my mom. This is dumb af.
Casual Listener
405 Views
2 replies
0 likes
Hi, We recently downgraded our famiy account to "Free" because of something with my mother's credit card. I don't really know what happened. So now we just upgraded again to our premium family plan but When I try to accept the invitation it says: "Yo...
Hi, We recently downgraded our famiy account to "Free" because of something with my mother's credit card. I don't really know what happened. So now we just upgraded again to our premium family plan b...
Newbie
524 Views
4 replies
0 likes
i have a premium subscription since 2015 i guess....it was always fine...untill today. it suddenly looked strange, my playlists were gone and it said i did not have a premium account. but i do. i did change my password today cause i had to log in and...
i have a premium subscription since 2015 i guess....it was always fine...untill today. it suddenly looked strange, my playlists were gone and it said i did not have a premium account. but i do. i did...
Casual Listener
489 Views
4 replies
0 likes
Need help. I already subscribe for the premium but spotify wont play and still asking me to get the premium.
Need help. I already subscribe for the premium but spotify wont play and still asking me to get the premium.
Community Legend
526 Views
5 replies
0 likes
So ive been trying to purchase spotify premium for a friends account using paypal but it keeps redirecting me back to the premium home screen every time I press Agree and Confirm. Im currently using the same paypal account for another spotify account...
So ive been trying to purchase spotify premium for a friends account using paypal but it keeps redirecting me back to the premium home screen every time I press Agree and Confirm. Im currently using ...
Community Legend
513 Views
1 replies
0 likes
Hi, i recently got got a new phone and I have lost family premium... a red screen comes up and says your last payment didn’t work but I have family premium!!!! How can I fix this? It frickin frustrating!
Hi, i recently got got a new phone and I have lost family premium... a red screen comes up and says your last payment didn’t work but I have family premium!!!! How can I fix this? It frickin...
Casual Listener
601 Views
2 replies
0 likes
Hi, Spotify! I was charged twice for my subscription. At first, I tried the student option, filled out the payment page but eventually cancelled it. I, then, chose the Family premium. Please return the amount that was wrongfully charged. Thanks!
Hi, Spotify! I was charged twice for my subscription. At first, I tried the student option, filled out the payment page but eventually cancelled it. I, then, chose the Family premium. Please return t...
Newbie
222 Views
1 replies
0 likes
How would I go about doing this, as I want a 0% change that I'll be charged.
How would I go about doing this, as I want a 0% change that I'll be charged.
Newbie
416 Views
4 replies
0 likes
I tried getting the student premium but i couldn’t be verified that i was a student so i couldnt get it. But i was charged two separate times for $4.99
I tried getting the student premium but i couldn’t be verified that i was a student so i couldnt get it. But i was charged two separate times for $4.99
Casual Listener
531 Views
4 replies
0 likes
As of today my music in my spotfiy has been missing and now all of a sudden it says im on a free account when it shows i payed for it on the 5th February. All I want is my music back and my account to be back in order.
As of today my music in my spotfiy has been missing and now all of a sudden it says im on a free account when it shows i payed for it on the 5th February. All I want is my music back and my account t...
Newbie
377 Views
1 replies
0 likes
I paid the wrong spotify account today, i instantly canceled and it says that I will have premium service for the next 30 days.. I'd like a refund so that I can loginto the correct spotify account and pay for permium service
I paid the wrong spotify account today, i instantly canceled and it says that I will have premium service for the next 30 days.. I'd like a refund so that I can loginto the correct spotify account an...
Community Legend
446 Views
1 replies
0 likes
Hi. Can I to subscribe Family Plan to use in different addresses? Actually to share with friends too. If yes, I will subscribe soon.
Hi. Can I to subscribe Family Plan to use in different addresses? Actually to share with friends too. If yes, I will subscribe soon.
Casual Listener
1586 Views
2 replies
0 likes
Nao consigo fazer minha assinatura premium, toda vez que tento assinar aparece a seguinte mensagem:''Falha no pagamento. Tente novamente ou use outra forma de pagamento. Obter ajuda''o que fazer?
Nao consigo fazer minha assinatura premium, toda vez que tento assinar aparece a seguinte mensagem: '' Falha no pagamento. Tente novamente ou use outra forma de pagamento. Obter ajuda'' o q...
Newbie
876 Views
3 replies
7 likes
Currently paying for Spotify via the Apple Store but my app is not showing as premium. So I am stuck on the free even though I am paying for via App Store and my emails are different because I originally logged in with facebook
Currently paying for Spotify via the Apple Store but my app is not showing as premium. So I am stuck on the free even though I am paying for via App Store and my emails are different because I origin...
Spotify Star
319 Views
1 replies
0 likes
Hi Guys, Last week my little brother accidently signed for Spotify Premium, and payed 199.00 BRL (Brazillian money). I Contacted Spotify by chat somehow and a guy called Phillip helped me. He cancelled my subscription AND said I was to receive a refu...
Hi Guys, Last week my little brother accidently signed for Spotify Premium, and payed 199.00 BRL (Brazillian money). I Contacted Spotify by chat somehow and a guy called Phillip hel...
Casual Listener
300 Views
1 replies
0 likes
It says that my subscription is «Free».I’ve had Premium for more than 6 months and my dad has paid every month,well automatically...But few days ago I had Premium,but on the top of the screen it said something about the payment and playlist in red......
It says that my subscription is «Free».I’ve had Premium for more than 6 months and my dad has paid every month,well automatically...But few days ago I had Premium,but on the top of the screen it said...
Casual Listener
326 Views
1 replies
0 likes
I do not have two accounts like all the troubleshooting options suggest. I paid for Premium with a gift card in January & it still charged my monthly premium to my credit card, so I should have a $10 balance AND my PREMIUM should be working. ITS NOT!...
I do not have two accounts like all the troubleshooting options suggest. I paid for Premium with a gift card in January & it still charged my monthly premium to my credit card, so I should ...
280 Views
0 replies
1 likes
I started my subscription and it only gave me 30 days instead of the advertised 60, is this a bug? help please
I started my subscription and it only gave me 30 days instead of the advertised 60, is this a bug? help please
Spotify Star
648 Views
6 replies
0 likes
Hi! Wondering if there's a way I can seamlessly transition from my Rogers deal over to a paid premium plan without losing all my data/playlists/etc? Thx!~
Hi! Wondering if there's a way I can seamlessly transition from my Rogers deal over to a paid premium plan without losing all my data/playlists/etc? Thx!~
Newbie
1076 Views
2 replies
0 likes
Im very frusterated because i recently discovered i have still been charged every month for premium when i cancelled it and deleted the app back in December, i followed the instructions online and went through all possible accounts with emails i have...
Im very frusterated because i recently discovered i have still been charged every month for premium when i cancelled it and deleted the app back in December, i followed the instructions online and we...
Community Legend
275 Views
1 replies
0 likes
