Announcements

Help Wizard

Step 1

NEXT STEP

Your Library

Get help with Your Library on all devices.

Start a topic

Solved!! Your Sound Capsule: Following your listening stats

You probably already know Spotify releases the Spotify Wrapped every year, which is a rewind of your listening stats. It presents each user their listening stats for that year, including the most listened-to artists and songs, for example. It's reall...

Spotify Star

soywhiteeagle

Newbie

304886 Views

97 replies

91 likes

  • 304886 Views
  • 97 replies
  • 91 likes

Solved!! Watch and Listen: Introducing music videos on Spotify

Spotify knows that the listening experience is a way to connect artists with fans on many levels. But what if we could enhance these connections with a different perspective? With this in mind, Spotify is introducing a new and powerful way to listen ...

Spotify Star

Uthegen

Regular

171733 Views

242 replies

44 likes

  • 171733 Views
  • 242 replies
  • 44 likes

Superuser Contribution Liked Songs Accident

PlanPremiumCountryUnited StatesDeviceNew Lenovo Laptop(Dec 2022)Operating SystemWindows 11 My Question or IssueWhile trying to add my liked songs to a playlist I accidentally dragged them into the Liked Playlist, because the songs I had selected were...

Newbie

Plan Premium Country United States Device New Lenovo Laptop(Dec 2022) Operating System Windows 11   My Question or Issue While trying to add my liked songs to a playlist I accidentally...

Dian

Spotify Legend

708 Views

1 replies

0 likes

Library
  • 708 Views
  • 1 replies
  • 0 likes

Music disappearing

Hello everybody! I have noticed that some of my playlists have lost some of the music I have there.Today I was listening some random songs and I heard few songs that it was supposed to be already added on a playlist and I found it wasn't. For a while...

Newbie

Hello everybody!  I have noticed that some of my playlists have lost some of the music I have there. Today I was listening some random songs and I heard few songs that it was supposed to be al...

Mitre226644

Roadie

480 Views

2 replies

0 likes

  • 480 Views
  • 2 replies
  • 0 likes

Superuser Contribution I cannot download episodes from a certain podcast. All other podcasts work.

I have not been able to download episodes from China Unscripted. The download circle fails to progress when I click to download or even add it to my episodes. My other podcasts do not suffer from this issue. Is there an issue on my end or possibly th...

Casual Listener

I have not been able to download episodes from China Unscripted. The download circle fails to progress when I click to download or even add it to my episodes. My other podcasts do not suffer from thi...

Novy

Moderator

747 Views

7 replies

0 likes

  • 747 Views
  • 7 replies
  • 0 likes

Superuser Contribution AI DJ

Didn't request or want the AI DJ. If Spotify doesn't make it possible to Uninstaller or delete this feature, we will give up our Premium membership.

Visitor

Didn't request or want the AI DJ. If Spotify doesn't make it possible to Uninstaller or delete this feature,  we will give up our Premium membership.   

Joan

Moderator

225 Views

1 replies

0 likes

  • 225 Views
  • 1 replies
  • 0 likes

Superuser Contribution Device

I don't know how to remove old devices so now I have a device limit on my downloads. How can I fix that?

Visitor

I don't know how to remove old devices so now I have a device limit on my downloads. How can I fix that?

Eni

Moderator

253 Views

1 replies

0 likes

  • 253 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution List of artists from liked songs, like pre-2020 Artists tab used to work?

This is the way the Artist tab used to work in 2020 before it became necessary to individually follow each and every single artist - which is a very, very time consuming process. Sorting the liked song by artist doesn't help. I have 100 songs saved f...

Casual Listener

This is the way the Artist tab used to work in 2020 before it became necessary to individually follow each and every single artist - which is a very, very time consuming process. Sorting the liked so...

skepticalnumber

Casual Listener

296 Views

2 replies

0 likes

  • 296 Views
  • 2 replies
  • 0 likes

Superuser Contribution Creating a playlist from a song to a subfolder: why was this feature removed from the mobile app?

PlanPremiumCountryAustraliaOperating SystemAndroid My Question or IssueBefore I could create a playlist from a song and pick a subfolder before creating the playlist. After then I would keep adding songs to the playlist. This easy feature to create a...

Casual Listener

Plan Premium Country Australia Operating System Android   My Question or Issue Before I could create a playlist from a song and pick a subfolder before creating the playlist. After then ...

OscarDC

Moderator

326 Views

1 replies

0 likes

  • 326 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Actually Alow 30 Minutes of No Ads

Fellow Spotify users have this issue. We receive an ad, seemingly truthful about 30 minutes of no ads. However, just 2-4 songs later, an ad pops up. Mind you that these songs are usually 2-3 minutes long. I find it infuriating that I don't receive wh...

Visitor

Fellow Spotify users have this issue. We receive an ad, seemingly truthful about 30 minutes of no ads. However, just 2-4 songs later, an ad pops up. Mind you that these songs are usually 2-3 minutes ...

StephDelilah

Casual Listener

9636 Views

15 replies

3 likes

  • 9636 Views
  • 15 replies
  • 3 likes

Solved!!Superuser Contribution remove smart shuffle

Im a premium user, and we pay for the subscription to listen to our music the way we want, not to have some ai add random stuff to it and mess up our playlist, the process of switching between them is also extremely tedious and obnoxious because we h...

Casual Listener

Im a premium user, and we pay for the subscription to listen to our music the way we want, not to have some ai add random stuff to it and mess up our playlist, the process of switching between them i...

MattSuda

Spotify Star

2757 Views

8 replies

37 likes

  • 2757 Views
  • 8 replies
  • 37 likes

Superuser Contribution When I make a playlist Public another public playlist from the earliest date goes missing.

I have a years worth of playlists that I made Public, but are now missing. If I remember and put in the exact Playlist title, I can find it, but it does not show up in the Public list. When I find the playlist and go to click on Make Public, it shows...

Casual Listener

I have a years worth of playlists that I made Public, but are now missing. If I remember and put in the exact Playlist title, I can find it, but it does not show up in the Public list. When I find th...

Lyubka

Moderator

490 Views

3 replies

0 likes

  • 490 Views
  • 3 replies
  • 0 likes

Superuser Contribution Spotify deleted my playlist

PlanPremiumCountryIndiaDeviceSamsung galaxy m31s My Question or IssueYesterday spotify logged me out if my account. I wasn't able to log in till now. After logging in I noticed that my Playlist which contained over 300 songs has been deleted and my p...

Visitor

Plan Premium Country India Device Samsung galaxy m31s   My Question or Issue Yesterday spotify logged me out if my account. I wasn't able to log in till now. After logging in I noticed t...

Eni

Moderator

279 Views

1 replies

0 likes

  • 279 Views
  • 1 replies
  • 0 likes

Superuser Contribution When I try to add a photo to a playlist it says it needs to be at least 300

It says the photo has to be at least 300X300, I have tried multiple photos that are bigger than that and the error message keeps coming

Visitor

It says the photo has to be at least 300X300, I have tried multiple photos that are bigger than that and the error message keeps coming

Alex

Spotify Legend

311 Views

1 replies

0 likes

  • 311 Views
  • 1 replies
  • 0 likes

Superuser Contribution Reshuffling skips current song

PlanPremiumCountryItalyDeviceSamsung S20Operating SystemAndroid 13 My Question or IssueWhen listening to songs in My Library I will often create a queue, then reshuffle (which smart shuffle has made a pain, but that's another topic) to expand my queu...

Newbie

Plan Premium Country Italy Device Samsung S20 Operating System Android 13   My Question or Issue When listening to songs in My Library I will often create a queue, then reshuffle (whic...

Mahito_M

Visitor

714 Views

3 replies

1 likes

  • 714 Views
  • 3 replies
  • 1 likes

Local files playlist does not appear

PlanPremium FamilyCountryUSADeviceiPhone SE 2022Operating SystemiOS 10 My Question or IssueI am trying to add my local files to Spotify, but the local files playlist doesn’t show up on my account. The Spotify folder shows up in my Files app. I can ad...

Visitor

Plan Premium Family Country USA Device iPhone SE 2022 Operating System iOS 10   My Question or Issue I am trying to add my local files to Spotify, but the local files playlist doesn’t ...

Amay

Spotify Star

479 Views

1 replies

0 likes

  • 479 Views
  • 1 replies
  • 0 likes

Why does Spotify delete my songs and then not redownload them?

All my songs were deleted and now they won’t redownload. Tried reinstalling the app, deleting cache, turn phone on and off.

Visitor

All my songs were deleted and now they won’t redownload. Tried reinstalling the app, deleting cache, turn phone on and off.

Amay

Spotify Star

357 Views

1 replies

0 likes

  • 357 Views
  • 1 replies
  • 0 likes

Superuser Contribution Can't use premium resources, like play one song on loop, shuffle and others

When i put my playlist to play i can't shuffle, it goes in a row, i can't play a song once in a loop either, like if i had the spotify free, not the premium one, this is also happening with you guys?

Visitor

When i put my playlist to play i can't shuffle, it goes in a row, i can't play a song once in a loop either, like if i had the spotify free, not the premium one, this is also happening with you guys?

Yordan

Moderator

428 Views

3 replies

0 likes

  • 428 Views
  • 3 replies
  • 0 likes

Superuser Contribution Playlist icons & users

Recently made a playlist for a palm springs getaway & noticed I couldn't enhance my playlist with more songs. Instead I seen my profile name & a +Spotify name, what does this mean about my playlist? Have I broken a policy? Is it being featured ? Is i...

Music Fan

Recently made a playlist for a palm springs getaway & noticed I couldn't enhance my playlist with more songs. Instead I seen my profile name & a +Spotify name, what does this mean about my pl...

Yordan

Moderator

2099 Views

1 replies

0 likes

icon meanings
Icons
playlist
playlist enhancement
user
  • 2099 Views
  • 1 replies
  • 0 likes

Superuser Contribution Album is removed how kan i change the song to an other album

PlanPremiumCountryNetjerlandsDeviceIphone 14 pro , mac mini, macbookOperating System(iOS 16, mac os 13.4) My Question or IssueSpotify has removed a compilation album its songs are on other albums how can I restore my playlist that he looks at another...

Newbie

Plan Premium Country Netjerlands Device Iphone 14 pro , mac mini, macbook Operating System (iOS 16, mac os 13.4)   My Question or Issue Spotify has removed a compilation album its song...

MihailY

Moderator

293 Views

1 replies

0 likes

  • 293 Views
  • 1 replies
  • 0 likes

What does the green dot to the right of episodes mean?

Recently I noticed a green dot to the right of certain episodes and it doesn't let me play them. What does the green dot signify and how can I play the episodes?

Newbie

Recently I noticed a green dot to the right of certain episodes and it doesn't let me play them. What does the green dot signify and how can I play the episodes?

Amay

Spotify Star

272 Views

1 replies

0 likes

  • 272 Views
  • 1 replies
  • 0 likes

Iphone - spotify downloading 567 items

Hi there,when I go into my library on the top it says it is downloading almost 600 items. I never requested this and its not going away. The number keeps changing too.Can anyone help please? Thank you

Visitor

Hi there, when I go into my library on the top it says it is downloading almost 600 items. I never requested this and its not going away. The number keeps changing too. Can anyone help please? Than...

Billy-J

Spotify Star

214 Views

1 replies

0 likes

  • 214 Views
  • 1 replies
  • 0 likes